Digital Support Assistant

Ortigas Center, Pasig City
Our client in the health and wellness industry is looking for a Digital Support Assistant to manage their website. He/she will be in charge of updating, monitoring, and uploading content to the client’s website as well as social media accounts.


  • Updating of website layout such as images, text, styling in HTML, layout tweaks, etc.
  • Uploading of website content on the client’s CMS on a regular monthly basis such as updating the events calendar (1000 events per month ) and updating the landing page carousel on the website with new feature articles (10 articles per month)
  • Performing scans of the website on a weekly basis for 404 errors and repair broken links (about 30 a week)
  • Carry out testing / debugging on websites and mobile apps applying test case scenarios and prepare summary reports to document the test outcomes
  • Migrate HTML pages from the old website to the new website (about 500 pages)
  • Select images from the stock, crop, resize, optimize and compress images
  • General administrative support such as data-entry, transcribing and extracting text from PDF
  • Select the 10 articles to feature on the landing page on a monthly basis and write short, interesting teasers to promote the featured articles
  • Write interesting short copy to promote the featured articles on Facebook and Instagram
  • Support on-page SEO optimization keyword search results via the copywriting done


  • At least 1-2 years of experience as a Digital Support Executive/Assistant or similar role
  • Competent in HTML, CSS, and WordPress to carry out the key responsibilities
  • Excel in web content uploading, good working knowledge of web design and publishing
  • Very versatile and organised in filing HTML files, images, and other assets (migrating pages)
  • High attention to detail e.g few or no mistakes when uploading content
  • Strong command of English required to understand the content and write short copy and teasers on websites
  • Creative flair for writing interesting and appealing short copy to promote web content on Facebook and Instagram
  • Familiarity with on-page SEO keyword optimization and web traffic tracking metrics ( a plus )
  • Responsive and strong interpersonal skills required for teamwork
  • Hardworking, self-motivated and disciplined team player who is able to complete routine daily tasks every day and meet set deadlines
  • Bachelor’s degree in IT, marketing/communications or another relevant field

Location: Ortigas Center, Pasig City
Employment Type: Full-time
Department: Creative and Development
Work Schedule: 6:00AM to 3:00PM, Monday to Friday


  • Medical & Dental Plan
  • SSS, Philhealth, and HDMF
  • Paid Sick Leave
  • Paid Emergency Leave
  • Convertible Vacation Leave
  • Maternity/Paternity Leave
  • Annual Performance Evaluation
  • Performance-based Bonuses
  • Overtime Pay
  • Holiday Pay
  • Night Differential
  • Referral Incentive Program
  • Company-sponsored Trainings and Seminars
  • Monthly Food Party

Apply for this position

(We accept PDF or word document)