With more and more business process outsourcing companies choosing to set up their operations in low-cost, high-quality locations such as the Philippines, there has been a growing reliance on collaboration tools to improve processes and ultimately focus on more profitable decisions for business growth.
The demands of the connected workplace will have outsourcing companies, whatever their size, adapt virtual team technologies to meet deadlines, perform more effective and increase profits for the company.
Here is a list of five collaboration tools outsourcing companies can use to develop a more efficient and effective workplace.Project Management – Apollo
Apollo allows you to effectively plan and manage your project by providing an efficient interface for the scheduling and monitoring of tasks assigned to your virtual team.
Some features include to-do list creation, milestone management, file sharing, time tracking and a messaging system.
Apollo also offers software integration with services such as Google Drive, Dropbox and many other popular alternatives.Document Storage and File Sharing – Dropbox
Dropbox is a file hosting service that offers cloud storage and file synchronization, among others. With Dropbox, you can store and share all important work files, photos, and documents anywhere.
Any file saved to your Dropbox will automatically save to all your computers and devices, making file sharing with your virtual team a snap.
While there is a cap on available space for free accounts, you can opt to upgrade to a Business account, which provides more space and functionalities.
Other highly-recommended cloud-sharing alternatives are SpiderOak and Amazon Cloud Drive.Video & Audio Conferencing – Speek
Speek provides a simpler and smarter way to conduct online meetings. Teams using Speek enjoy unlimited conference calling with a visual interface. With this, you can share files, record calls, control participant access, and share your screen, among many others.
What is even more impressive is that Speek has been named Wall Street Journal’s “Top 20 Startups of the Year in 2013”, Entrepreneur Magazine’s “100 Most Brilliant Companies”, and PCMag’s “Top 100 websites”.Document Collaboration – Google Docs
Part of the famed Google suiteof services, Google Docs is an online word processor that allows you to collaborate with your team to co-create and co-edit documents in real time.
This app is perfect for virtual teams since changes to the document can be viewed real-time, saving you from the time-consuming and often confusing process of exchanging drafts through email.Scheduling – Timebridge
Timebridge is a Web-based software application for coordinating and running meetings and online collaboration. Essentially Timebridge allows you to schedule common meeting times with your team.
User experience is improved with integration options with some of the more popular platforms available, including Microsoft Outlook, Google Calendar and Apple iCal.Sources: