After the Americans rescued the Philippines from the Japanese in World War II, The Filipinos have embraced and adapted the American culture in their way of life. English is a primary subject in their education system. A huge part of advertising, Television and business in the Philippines is done in English.
The strong American influence has wired Filipinos to speak with an American accent. Unlike India, South America and other parts of the world, Americans prefer speaking to a Filipino because of the accent.
Unfortunately, the Philippine economy has limited hope to rebound anytime soon because of the corrupt government. In the past decade two former presidents have been charged with corruption and are still under investigation. This greatly affects the dollar exchange rate. Currently, the US Dollar to Peso conversion is at P43.00 to $1.00. Organizations looking to outsource and offshore to the Philippines can save up to 70% in their labor costs.
The top outsourcing companies in the Philippines only hire candidates with college degrees. Also, the recruitment process in the Philippines is very lenient. Unlike the US, Employers in the Philippines can ask candidates to take IQ exams, qualify candidates based on age, gender & marital status.
The Philippines IT infrastructure is at par with that of Japan, South Korea and Hong Kong. With multiple established internet service providers providing high speed fiber optic connection across the country. Technology companies such as Cisco & Avaya have local offices in Manila offering expert data and networking solutions for outsourcing companies.
Annually and average of 12 tropical cyclones (typhoons) blanket the Philippines causing floods and cancelation of work and school in certain areas directly affected by the typhoons path.
Compared to the US (11 official holidays), the Philippines has a total of 18 official non working government & religious holidays. With 85% of the Philippine population being catholic, Holy week is the longest break period in the country.
The Philippine labor code greatly favors the employee. An Employer cannot fire an employee at will in the Philippines. Just cause and proper documentation is required to terminate any Philippine Employee. Termination of any employee also requires that the company provide the allocated severance pay.
The Philippine labor code requires organizations in the Philippines to pay employees an additional 13th month pay annually. This incremental month of payment is paid in December as a mandatory bonus to an organizations employees.
KDCI is a global provider of customized outsourcing solutions. We specialize in various business functions and practices ranging from back office support and design & branding, to contact center and web & app development services. CONTACT US now to learn more about our outsourcing solutions.