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skoup / Scope
A scope is an outline that identifies the boundaries and coverage of a project. In most cases, a service agreement between a company and its service provider includes one.
It's an essential part of project planning and project management. A scope documents the following details:
When well-defined, it enables project managers to provide a schedule and cost estimates to accomplish the service. Plus, the latter allows them to understand which activity falls within the boundaries of the project and which are not covered by the agreement.