Job Overview
• Perform TCS reviews to ensure accuracy, consistency, and adherence to established standards and requirements.
• Review, validate, and maintain technical contact information and related documentation.
• Partner with internal stakeholders to gather requirements, document best practices, and support standardization initiatives.
• Assist in developing, maintaining, and improving process documentation, templates, and knowledge resources.
• Support project coordination activities, including tracking deliverables, maintaining schedules, and preparing status updates.
• Identify process gaps and recommend improvements to enhance efficiency, consistency, and scalability.
• Provide operational support and relief capacity for senior team members by managing recurring and administrative tasks.
• Perform additional duties as assigned in support of evolving business priorities.
Requirements
- • 2-3 years of experience in operations support, documentation management, quality assurance, compliance, project coordination, or a related field.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail with a focus on accuracy, consistency, and quality.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office 365, particularly Word, Excel, and collaboration tools; SharePoint experience is a plus.
• Experience with data review, documentation management, quality assurance, or process standardization preferred.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Experience supporting operations, compliance, documentation, or standardization initiatives is highly desirable.