From Google to Microsoft, many companies have invested in artificial intelligence to boost productivity, reduce costs, free up humans from menial tasks, and embrace growth. This drives the market share of the global AI industry, valued at an immense $279.22 billion USD according to data from Grand View Research.
AI won’t go away anytime soon; in fact, AI technologies have already seeped into the norms of most industries and are intertwined with daily operations. As AI evolves at breakneck speeds, so too must businesses — especially those in volatile industries like customer service and finance.
That’s why AI companies are a blessing. They help small businesses, small and midsize enterprises (SMEs), and large enterprises modernize their systems and thrive in a fast-paced, AI-driven market. In this article, we rounded up the best AI companies in the Philippines, so you can harness the power of AI technology to gear up your company for a technology-driven future.
What Are AI Companies?
AI companies are the innovators of the business world, developing and providing AI solutions to help clients create efficient systems and cultivate a culture of innovation. Examples of AI services and products include:
- AI-powered workspaces
- Chatbots
- Content generation
- AI research
- AI engineering
- Consulting and strategy
8 Best Artificial Intelligence Companies In the Philippines
Whether you’re modernizing a department or needing comprehensive AI solutions, these AI companies can handle your business challenges every step of the way.
1. Best Overall: KDCI Outsourcing
KDCI Outsourcing is a leading BPO company specializing in offshore staffing and solutions. Since its founding in 2011, it has empowered SMEs and well-established businesses from major industries with world-class BPO services, ranging from outsourced customer service to creative support. KDCI’s high service quality and renowned success in the outsourcing industry are all thanks to technology — specifically AI.
In the company, AI is leveraged in different ways. KDCI’s graphic designers, for example, streamline design production through generative AI, allowing them to create high-quality images and on-brand design elements at scale without bias or copyright infringement.
In customer service, agents utilize AI to provide quick responses to common inquiries, optimizing customer support on digital channels for faster query resolution and improved efficiency. AI is also the backbone of marketing and data analysis, enabling KDCI’s employees to provide personalized marketing campaigns and data-driven insights to clients.
Whether it’s ChatGPT, Synthesia, or Copy.ai, KDCI Outsourcing’s integration of AI tools in its daily workflow positions itself as an innovative BPO that stays on top of trends and values the synergy between technology and humans.
2. Best Local AI: Senti AI
Senti AI is a Philippine-based AI company established in 2015, excelling in the provision of AI solutions that drive innovation, efficiency, and cost savings. Thanks to its unwavering research on machine learning and language, Senti AI has successfully developed its own line of AI tools.
These are Balagtas, an advanced NLP model that can understand the languages of the Philippines, including their regional variations; Natter, an AI agent providing round-the-clock customer support; and Voix, an AI-powered contact solution that employs voice AI to enhance the customer journey from start to finish.
Senti AI’s services include managed services, consulting, development of custom and general AI, and engineering of data and ML pipelines. With these services, this leading artificial intelligence company has gained the trust and respect of local companies and organizations in various industries, including telecommunications and healthcare.
Senti AI’s commitment to accountability, lifelong learning, and agility cements itself as a one-stop AI company for businesses seeking to overhaul their operations from the ground up while reducing costs.
3. Best for HR Departments: Sprout Solutions
Sprout Solutions is a B2B SaaS firm that delivers AI-powered HR and payroll solutions with the goal of innovation and cost savings. With a decade of experience in refining HR and financial operations, Sprout Solutions has since grown into a reputable AI company, trusted by ambitious business leaders in the outsourcing, retail, finance, manufacturing, and construction industries.
Inbound — the firm’s chatbot for lead management — functions as a digital sales assistant for automotive and real estate agents, supplementing them with tailored suggestions and analyses with the help of Gen AI for better personalization of customer service. For example, Inbound may share property listings that match the preferences of the customer, potentially translating to a closed deal.
The chatbot also provides customers with lightning-fast responses for simple queries, eliminating delays caused by long wait times. With Inbound’s ability to consolidate and analyze data, agents can fine-tune their lead generation strategies and marketing efforts to close more leads.
On the other hand, Sprout Solutions’ Sprout Concierge is like having a virtual assistant — albeit powered by AI. It creates on-brand content, automates low-value tasks, organizes data and knowledge for convenience, and aids in data analysis. With this tool, employees can simplify their day-to-day tasks for a more productive workday.
Overall, Sprout Solutions is a great artificial intelligence company for businesses that want a more technology-driven HR and finance department. Apart from the tools mentioned above, clients can explore more of the firm’s portfolio of sophisticated tools and solutions.
4. Best for Customer Service: Helpware
Helpware is a US-based company with operations around the globe, including Albania, Georgia, Mexico, and the Philippines. With a client satisfaction score of above 90%, this company has established itself as a forward-thinking outsourcing firm that employs the People As A Service model in its operations, blending its culture-centric workplace with technology to deliver scalable outsourcing solutions while integrating its clients and customers into the Helpware family.
Its outsourcing services include back office support, cybersecurity, digital marketing, loan processing, and medical billing. However, its AI-powered customer service solutions stand out from the rest. Helpware’s AI solutions are multilingual, translating conversations into different languages in real time with precision and clarity. Translations are then further polished by human agents, resulting in authentic, context-aware conversations.
The company’s AI services also neutralize accents with the help of voice AI — and when combined with its AI noise cancellation feature — barriers to effective communication are eroded, allowing customers to hear and understand every single word. Its agent co-pilot solutions handle repetitive tasks, so agents can focus on core functions that require empathy and nuance.
While these tools and features are a snippet, Helpware’s expertise in AI services is solid proof of its commitment to revolutionizing the customer experience for the 21st-century agent and customer.
Overall, this AI company is recommended for businesses looking to modernize their customer support systems, enhance operational efficiency and productivity, and improve customer service metrics.
5. Best for Developing AI Teams: Outsourced
Touted as an industry leader, Outsourced is a BPO company that has supported over a hundred overseas clients with world-class offshore outsourcing services. Known for attracting, hiring, and retaining top talent, Outsourced takes recruitment seriously — vetting candidates based on culture fit, character, and qualifications, so clients can enjoy the privilege of working with the cream of the crop.
Outsourced provides staffing solutions for a wide range of industries, such as IT, marketing, accounting and finance, customer service, and artificial intelligence. Among the AI roles the company hires include AI research scientists, data engineers, AI prompt engineers, AI ethics specialists, chatbot developers, and many more.
Outsourced matches potential candidates according to the client’s preferences, business needs, and workplace culture, resulting in a fruitful and productive partnership. As it operates in the Philippines, where labor is cheaper, clients can scale smartly without increasing costs and save on overhead expenses while maintaining optimal performance and operational efficiency.
Hence, Outsourced makes a great choice for businesses that are building a dedicated offshore team or augmenting their own AI department without the enterprise-level price tag of in-house AI experts.
6. Best for Enterprises: Concentrix
Concentrix is recognized as one of the best BPO companies in the Philippines to date — proven by its partnerships with enterprises and SMEs across various industries such as automotive, banking, healthcare, media, and retail. As a well-established company, Concentrix not only acts as a service provider, but also as an architect of innovation that transforms business operations with end-to-end AI and automation solutions.
As of this writing, the company boasts two AI tools: iX Hero and iX Hello. Aimed at advisors, the iX Hero provides these professionals with a sophisticated workspace where they can elevate the customer experience from mediocre to exceptional. The iX Hero also serves as an integrated digital coach, giving managers data-driven insights into advisor performance to achieve excellence.
Alternatively, the iX Hello features AI assistants designed to learn over time from customer interactions, producing smarter responses that foster better interactions between customers and brands. These AI agents can be easily integrated into major enterprise systems and are customizable to enhance productivity.
Apart from these tools, Concentrix’s suite of agentic and generative AI services supports the optimization of content production, customer service, quality assurance, risk management, and data management — innovating departments from the ground up.
With its powerful yet cost-effective and scalable AI solutions, Concentrix is a solid choice for clients who want to speed up AI adoption and enjoy a faster return on investment with less financial risk.
7. Best for AI Newbies: EACOMM Corporation
Established in 2001, EACOMM Corporation is a Philippine-based technology solutions company that employs a collaborative approach in client interactions, enabling a partnership that is as transparent as it is strategic. Its 12-month warranty provides businesses with an additional layer of assurance. So, in case of technical issues, EACOMM Corporation can step in and fix them — 100% free.
This tech company excels not only in custom software development, Internet of Things (IoT). and app development for mobile phones, but also in artificial intelligence — specifically generative AI, AI consulting, cognitive computing, custom AI model development, and machine learning.
With EACOMM Corporation’s AI solutions, clients can automate processes, create visual or written content, and enhance decision-making — helping them stay ahead of the AI curve. Because its custom AI models are continuously trained and improved, businesses can confidently rely on them for various purposes.
If a business is new to AI, EACOMM Corporation can offer consulting services to help them build a long-term strategy for the successful deployment of AI-powered technologies. Thanks to its vast knowledge and experience in technology, this artificial intelligence company stands as an innovative partner for businesses looking to harness the power of AI and evolve with the times.
8. Best for Automation and Decision-Making: Zynappse Corporation
Zynappse Corporation is an IT solutions company trusted by clients in the Philippines and overseas. With partnerships spanning a decade and certifications showcasing its professionalism, performance, and eagerness in tech adoption, Zynappse Corporation has established a solid reputation in the tech industry for its future-proof solutions.
Composed of forward-thinking individuals, each team member is a byproduct of their professional background and experiences, bringing together a set of skills and mindsets that help propel growth and innovation among clients. Zynappse Corporation offers state-of-the-art tech services, including cloud solutions, blockchain technology solutions, mobile app development, and artificial intelligence.
The company’s AI services center on automation and smart decision-making. It employs AI data analytics for uncovering subtle patterns in data; chatbots and AI virtual assistants for automating manual tasks; and AI manufacturing maintenance solutions for enhancing logistics planning and anticipating equipment maintenance. This way, their clients’ employees can stay productive, avoid costly mistakes, and make decisions with objectivity in mind.
With its tailored approach to technology solutions, Zynappse Corporation is a solid choice for companies with a solid vision and drive for AI adoption and growth in complex business environments.
Modernize Your Systems With KDCI Outsourcing
For better or worse, the proliferation of AI has changed the way businesses operate. As industries become more competitive, businesses adopting AI into their systems is a huge game-changer.
At KDCI Outsourcing, we help SMEs and reputable businesses achieve technological advancement by combining the sophistication of AI and the creative and analytical thinking of our offshore employees.
Build your very own outsourcing team with KDCI, and experience next-level growth like no other — just request a quote or send a proposal at our Contact Us page. We’ll get in touch with you at our earliest convenience!
