Our Company

KDCI is a global provider of world-class customized outsourcing solutions for start-ups and established corporations. For more than 15+ years, we have recruited, trained and supervised a diverse team of dedicated and ambitious professionals that are committed to supporting the growth of KDCI and its partners. We pride ourselves on being a company that gives attention and importance to our partners’ needs by ensuring that our customized solutions match all of their business requirements. We free businesses from the tangles and hassles of mundane non-core business functions such as back office, contact center, design & branding, and IT development functions, by offering them high-performing outsourcing solutions that fit their business needs.

We are committed in providing our partners with world-class innovative, seamless and responsive outsourcing solutions. As a partner you will receive:

Our time

We ensure fast and seamless service. Our team of professionals is trained to strictly follow agreed upon project deadlines and requirements. They follow specific guidelines and processes that increase their work quality and production efficiency which ensures that both quality standards and turnaround time of assigned projects or campaigns are always met, if not exceeded. They undergo rigid performance reviews and coaching sessions, to maintain their production efficiency and work quality all throughout the project or campaign.

Our expertise

We have 15+ years of experience in providing customized solutions for businesses and have built a team of highly skilled professionals throughout those years. Fueled by their years of experience, they can provide valuable insights, suggestions, or improvements to the processes that they manage or handle. Our team is composed of professionals that are specifically trained in various business functions and practices. They have vast domain knowledge and experience in their specializations which enables them to achieve consistent high-quality results for any project or task that they are assigned in.

Our commitment

Our goal is to develop long and lasting relationships. We work with our partners in developing customized solutions that fit their specific business requirements and budgets. We know that every need is different, that is why we assign dedicated account managers to each of our partners to help them develop their own custom solutions. Our team dedicates all of their attention to understand your requirements, document your desired processes, evaluate your goals and develop an innovative solution that addresses all of your needs.