Job Summary
KDCI Outsourcing is seeking a Senior AP/AR Specialist to oversee the daily operations of the Accounts Payable (AP) and Accounts Receivable (AR) team for a US-based client. This role requires strong financial process knowledge, excellent leadership skills, and the ability to act as the primary liaison with the client. The Team Lead ensures accuracy, compliance, and timely delivery of services while mentoring a small team of AP/AR specialists.
The ideal candidate has 1–3 years of AP/AR experience with US companies/clients, working knowledge of QuickBooks and Microsoft Dynamics, and a proven ability to coordinate or lead a team.
Key Responsibilities
Client & Stakeholder Management
- Serve as the main point of contact for the client, handling escalations, inquiries, and updates.
- Ensure timely communication with clients on status updates, deliverables, and issues.
Team Leadership & Development
- Supervise, mentor, and coach AP/AR specialists to ensure performance, accuracy, and efficiency.
- Conduct regular performance reviews and provide actionable feedback.
- Support training, onboarding, and knowledge-sharing initiatives.
Process Management
- Oversee daily AP/AR operations, including invoice processing, payments, billing, collections, and reconciliations.
- Monitor and report on team performance against KPIs and SLA targets.
- Ensure compliance with US accounting standards, client-specific policies, and internal quality checks.
- Assist with process improvements to drive efficiency and accuracy.
Job Requirements
- Bachelor’s degree in Accounting, Finance, Business, or related field.
- 1–3 years of AP/AR experience with direct interaction with US clients.
- Hands-on experience in QuickBooks and Microsoft Dynamics.
- Strong understanding of AP/AR cycles, billing, collections, and reconciliations.
- Excellent communication and stakeholder management skills.
- Proven ability to coordinate or lead a team.
- High attention to detail, problem-solving mindset, and ability to work under pressure.
- Proactive, organized, and accountable, with leadership that balances empathy and firmness.
- Maintains professionalism and fosters strong client partnerships.
Employment Code: 8.20.25.B
