AP/AR Team Lead (US Accounts), Hybrid

About the Role
The Team Lead – AP/AR Account will oversee the daily operations of the Accounts Payable (AP) and Accounts Receivable (AR) team for a US-based client. This role requires strong financial process knowledge, leadership skills, and the ability to act as the primary liaison with the client. The Team Lead ensures accuracy, compliance, and timely delivery of services while mentoring a small team of AP/AR specialists.

Key Responsibilities

Client & Stakeholder Management

• Act as the main point of contact for the client, handling escalations, inquiries, and updates.
• Provide timely communication with clients on deliverables, issues, and status updates.

Team Leadership & Development

• Supervise and mentor AP/AR specialists to ensure performance, accuracy, and efficiency.
• Conduct performance reviews, provide feedback, and support onboarding and training initiatives.

Process Management

• Oversee daily AP/AR operations, including invoice processing, payments, billing, collections, and reconciliations.
• Monitor and report on team performance against KPIs and SLA targets.
• Ensure compliance with US accounting standards, client policies, and internal quality controls.
• Identify and implement process improvements to drive efficiency and accuracy.

Job Requirements

• Bachelor’s degree in Accounting, Finance, Business, or related field.
• 1–3 years of AP/AR experience, preferably with US clients.
• Proficient in QuickBooks and Microsoft Dynamics.
• Strong understanding of AP/AR cycles, billing, collections, and reconciliations.
• Effective communication and client management skills.
• Ability to lead, mentor, or coordinate a small team.
• Detail-oriented with strong problem-solving skills.
• Able to work under pressure and meet deadlines.

Preferred Qualifications

• Experience in a BPO or outsourcing environment.
• Familiarity with US GAAP and compliance requirements.
• Knowledge of process improvement or automation tools.

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Employment Code: 8.20.25.B