Head of Creative Services (Hybrid)

Job Description

The Head of Creative Services for KDCI Outsourcing is a strategic leadership role responsible for driving the creative vision and direction of the company and overseeing the development and execution of high-quality, innovative design and marketing solutions for our clients.

This position is a hybrid remote and on-site role, and the successful candidate will be skilled at managing and coordinating the scheduling of on-site and remote work to ensure that all team members are able to complete their tasks and meet project deadlines.

Responsibilities

• Lead and manage a team of designers, writers, and other creative professionals, both remotely and on-site
• Develop and implement a creative strategy that aligns with the overall business goals and objectives of KDCI Outsourcing
• Oversee the development and execution of creative campaigns and projects for clients, including concept development, design, copywriting, and production
• Work with clients to understand their needs and develop creative solutions that meet their goals and objectives
• Collaborate with the sales and account management teams to identify new business opportunities and develop proposals and pitches
• Develop and maintain relationships with external creative partners and vendors
• Ensure that all creative work is of the highest quality and meets brand guidelines
• Provide mentorship and career development support to team members, including setting performance goals and providing ongoing feedback and coaching
• Stay up-to-date with industry trends and best practices in design and marketing
• Manage and coordinate the scheduling of on-site and remote work to ensure that all team members can complete their tasks and meet project deadlines, including establishing clear communication protocols and expectations for remote work and providing guidance and support to team members as they adjust to a hybrid work environment
• Ensure that team members have the necessary resources and technology to work effectively from home or any other remote location

Requirements

• Bachelor's degree in design, marketing, or a related field
• A minimum of 7-10 years of experience in a creative leadership role, with a proven track record of managing and mentoring a team of creative professionals
• Strong portfolio of work demonstrating creative direction and project management skills
• Excellent communication and interpersonal skills, with the ability to effectively present ideas and concepts to clients and team members
• Strong problem-solving and decision-making skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Adobe Creative Suite and other design tools
• Experience with branding and brand guidelines development is a plus
• Experience managing remote teams and facilitating effective communication and collaboration in a hybrid work environment

Snapshot

• 1 Location: Ortigas Center, Pasig City
• 2 Employment Type: Full-time
• 3 Department: Contact Support
• 4 Work Schedule: 5-day work week, night shift