Head of Creatives (Hybrid)

Job Description

As the Head of Creatives at KDCI Outsourcing, you will play a pivotal role in driving the creative direction and ensuring the delivery of exceptional design and digital experiences for our clients. You will lead a team of talented professionals, overseeing the end-to-end creative process and collaborating with internal stakeholders to develop innovative strategies that align with our clients' objectives. With your expertise in design, marketing, and digital media, you will guide the team to create compelling visuals and engaging content that resonate with our clients' target audiences. If you are a visionary leader with a passion for creativity and a drive to exceed client expectations, we invite you to join our dynamic team and make a significant impact in the world of outsourcing and customer experience.

Responsibilities

• Lead and manage a team of designers, writers, and other creative professionals, both remotely and on-site
• Develop and implement a creative strategy that aligns with the overall business goals and objectives of KDCI Outsourcing
• Oversee the development and execution of creative campaigns and projects for clients, including concept development, design, copywriting, and production.
• Work with clients to understand their needs and develop creative solutions that meet their goals and objectives.
• Collaborate with the sales and account management teams to identify new business opportunities and develop proposals and pitches.
• Develop and maintain relationships with external creative partners and vendors.
• Ensure that all creative work is of the highest quality and meets brand guidelines.
• Provide mentorship and career development support to team members, including setting performance goals and providing ongoing feedback and coaching.
• Stay up to date with industry trends and best practices in design and marketing.
• Manage and coordinate the scheduling of on-site and remote work to ensure that all team members can complete their tasks and meet project deadlines, including establishing clear communication protocols and expectations for remote work and providing guidance and support to team members as they adjust to a hybrid work environment.
• Ensure that team members have the necessary resources and technology to work effectively from home or any other remote location.

Requirements

• Bachelor's degree in design, marketing, or a related field
• A minimum of 7-10 years of experience in a creative leadership role, with a proven track record of managing and mentoring a team of creative professionals
• Strong portfolio of work demonstrating creative direction and project management skills
• Excellent communication and interpersonal skills, with the ability to effectively present ideas and concepts to clients and team members
• Strong problem-solving and decision-making skills
• Ability to work effectively in a fast-paced, deadline-driven environment
• Proficiency in Adobe Creative Suite and other design tools
• Experience with branding and brand guidelines development is a plus
• Experience managing remote teams and facilitating effective communication and collaboration in a hybrid work environment.
• Candidate must be willing to work on Hybrid work arrangements
• Candidate must be willing to work on shifting hours as necessary
• Candidate must be willing to work in Ortigas, Pasig.

Snapshot

• 1 Location: Ortigas Center, Pasig City
• 2 Employment Type: Full-time
• 3 Department: Creative and Development
• 4 Work Schedule: 5-day work week, night shift