How It Works

Partner With KDCI Outsourcing Thru Tailored Solutions

Partner With KDCI Outsourcing Thru Tailored Solutions

KDCI: Offshore Service Models

KDCI Outsourcing’s engagement models each feature tailored solutions designed to match the unique services provided, the complexity of the processes, and the preferences of the client organization. Our three service models include the following.
In FTE based model: one staff in the Philippines is dedicated to the client as part of KDCI tailored solutions

FTE-Based Model

The Full-time Equivalent (FTE) model is a methodology that determines the necessary time and resources for a project, forming the basis for pricing. This model offers flexibility to clients by employing a combination of dedicated full-time and part-time staff, allowing for scalability based on project requirements and objectives. KDCI has the capability to source for at least one (1) to thirty (30) FTEs per client.
2 Philippine staff work for client based on set expectations for a set duration in a retainer-based model in KDCI tailored solutions

Retainer-Based Model

In the Retainer-based model, both the client and KDCI Outsourcing establish clear expectations, deliverables, and terms of service at the beginning including the scope of work, number of hours or deliverables included as well as any additional costs or limitations. In return, KDCI Outsourcing commits to the agreed-upon services within the designated time frame.
A male Filipino specialist uses computer to work based on project-based model, delivering output as part of KDCI tailored solutions

Project-Based Model

Industries experiencing variable customer demand may find the Project-based service model more advantageous. Rather than committing to FTEs or a retainer, clients pay based on individual projects or upon completion of specific tasks. This pricing structure is favored by clients with significant workload fluctuations, scaling up operations primarily during peak seasons.

Summary

Selecting the most appropriate pricing model for our tailored solutions depends on factors such as the scope of services, the level of service customization, the desired level of cost predictability, and the client's risk tolerance and performance objectives.
KDCI Outsourcing:
Engagement Models
FTE
HEADCOUNT:
Dedicated
TYPE OF TASK:
Repetitive
DURATION:
Long-Term
JOB ROLES:
Customer Service and Support
Data Entry and Data Processing
Finance and Accounting
Human Resource Administration
IT Support & Helpdesk Services
Back-Office Operations
Content Moderation
Sales & Lead Generation
Healthcare & Support Services
Legal Process Outsourcing
Retainer
HEADCOUNT:
Shared
TYPE OF TASK:
Recurring
DURATION:
Mid-Term
JOB ROLES:
Customer Relationship Management (CRM)
Financial Planning & Analysis (FP&A)
Human Resources Management (HRM)
IT Infrastructure Management
Marketing & Advertising Support
Supply Chain & Logistics Management
Quality Assurance & Compliance
Data Analytics & Business Intelligence (BI)
Legal & Regulatory Compliance
Healthcare Management and Administration
Project
HEADCOUNT:
Shared
TYPE OF TASK:
One-Time
DURATION:
Short-Term
JOB ROLES:
Software Development
Application Deployment
Business Process Automation
Market Research & Data Processing
Product Launches and Campaign Management
Process Improvement and Optimization
Training & Development Programs
Mergers & Acquisitions Support
Legal Document Review & Due Diligence
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Philippine Office
3008 One Corporate Centre, Julia Vargas Avenue, Ortigas Center, Pasig City 1605, Metro Manila, Philippines
USA Office
552 E Carson St. Suite 104, Carson, CA 90745, USA
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