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Property Management Support Outsourcing Services

We provide customized outsourcing services for property management companies by providing a team of dedicated part-time or full-time property management professionals.

  • 24/7 operations that enables fast deployment of back office support tasks.
  • Customizable & scalable pricing structure that fits your business needs
  • Access to the best practices and technologies in property management
  • All-encompassing back office support services for property management companies



KDCI specializes in providing high-quality cost-effective property management support and staffing solutions that work


What we can do for you

KDCI offers property management organizations the opportunity to refocus their time and resources to critical job functions such as client acquisition and strategy development rather than repetitive non-core functions such as tenant support and rent payment posting. Our team can seamlessly handle transactional, advisory, support, and strategic processes that are tied to the back office functions of property management.



Job functions you can outsource to KDCI

Administrative Services

  • Posting Rent Payments
  • Creating Management Agreements
  • New Owner Account Setup
  • Late Fees
  • Sending Owner Welcome Emails
  • Processing Management Fees
  • Marketing
  • HOA Violations
  • Data Entry
  • 3/4/5/7 Day Notices
  • Posting Vendor Invoices
  • Creating Lease Agreements

Tenant Screening

  • Running Credit Reports
  • Sending Welcome Letters
  • Contacting Current/Former Landlords
  • Contacting Current/Former Employers
  • Sending Action or Approval Letters
  • Maintaining Database of Prospect Documents

Property Calls

  • Property Inquiries
  • Online Payment Inquiries
  • Rent Balance Calls
  • Lease Expiration Calls
  • Open Work Order Check
  • Vendor Status Check
  • Prospect Call Forwarding
  • Prospect Call Transferring
  • Staff Messages Collection
  • Property Closing Calls

Maintenance

  • Taking Tenant Maintenance Calls
  • Issue Escalation
  • Creating Work Orders
  • Creating and Posting Invoices
  • Dispatching Vendors
  • Following Up on Work Performed
  • Answering Tenant Work Status Questions
  • Updating Maintenance Staff



Comprehensive recruitment

Our ability to attract and retain a talented pool of professionals is one of our key strengths. We have a large pool of college educated professionals that have experience in various industries, which were intensively screened by our dedicated recruitment specialists. We ensure that the people that we hire are highly qualified. We administer a rigid screening process that include technical, aptitude, quantitative and communication-based tests - verbal, written, listening skills and comprehension.



Real-time assistance and reporting

Our property management support services are founded on speed and precision. Any administrative, marketing, or finance & accounting function is handled almost immediately. We make sure that our team responds to you, processes your assigned tasks, and drafts your business’ documents in real time - enabling proper synchronization of work. On the tenants side, our team works 24/7, which ensures that functions such as client issue response, tenant inquiry, and payment collection, are always done in real-time.



Commitment to security

KDCI’s secure infrastructure is dedicated to protecting your data. Our measures include legally binding non-disclosure agreements for employees, digital signatures, secure email, biometric authentication, password protected networks, highly secure remote access and workstation locking procedures.



Simple & easy pricing models

Our pricing models are flexible, we offer staff leasing and Pay-per-project options that give you more control over your costs.



We offer a flat-rate pricing model that covers your entire project brief and specification requirements. We will work closely with you in scoping out the tasks needed to be done and provide you with a custom solution that fits your timeline and budget. This pricing model is great for startups that are looking for a partner that can help them effectively scale cost and drive growth.

Some of the tasks that could be outsourced are:

  • Prospect Information Data Entry
  • Finance and Accounting Outsourcing
  • Tenant Information Screening
  • Leasing Line Outsourcing


Under the staff leasing model, you can hire your own dedicated full-time property management professional to work on all your specific management requirements. For larger scale projects, we can set you up with a dedicated team to work closely with your existing organization. The dedicated resources you hire will work as an extension of your organization and will adapt to your business’ culture, requirements and processes.

Job positions you can lease:

  • Property Manager
  • Asset Manager
  • Personal Assistant
  • Leasing Consultant
  • Customer Services Officer
  • Property Marketing Officer
  • Maintenance Technician
  • Property Finance and Accounting Specialist

Perfect for any business size

We enable startups and established organizations the ability to obtain cost-effective high-quality labor without the added strains of accompanied overhead costs, by allowing the allocation of monotonous repetitive tasks to our team of skilled specialists.




Resources: Property Management Support Outsourcing Services