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The abrupt transition from working onsite to working remotely has profoundly impacted the mental health and professional development of employees worldwide.Anxiety, depression, and suicidal thoughts have all increased among employees since the COVID-19 pandemic began. In addition, employees have experienced disruption to their education and professional development.To create a mentally healthier workplace while fostering a work environment conducive to learning, KDCI has launched two programs for its learning initiative: KDCI eLearning Program and KDCI Learning Webinar.
The company is built on highly-skilled workers. Thus, KDCI is committed to developing a positive mental health culture while providing opportunities for its staff to learn and grow.Early last year, KDCI eLearning Program was launched to provide employees access to any online course that will help them expand their knowledge base and ramp up their skills.Under this initiative program, employees were able to study the fundamentals of the Japanese language, write to sell like a pro through a copywriting course, and discover leadership fundamentals. Moreover, employees learned how to master Agile Scrum, get certified in Animation Techniques, and even improved their communication skills.The repercussions of the COVID-19 pandemic may have been felt across departments, but KDCI remained relentless in upskilling its workforce—ensuring all its employees will have a future-proof career. KDCI thrives as a people-centric organization, and as long as we have an empowered workforce that is eager to grow, we will make learning a massive part of everyday work.Furthermore, KDCI believes that good mental health is associated with increased learning and productivity. The company initiated the KDCI Learning Webinar late last year to strengthen employees’ well-being and mental resilience. Since the onset of the COVID-19 pandemic, employees have attended a series of webinars on subjects ranging from financial wellness, time management and mental health.
So far, KDCI has provided webinars such as (1) Road to Financial Wellness, which taught employees how to save and invest wisely, (2) Managing Stress and Anxiety While Working from Home, which discussed everyday stressors, signs and symptoms, support strategies, and recommended practical tips on how to manage stress and anxiety, (3) The Place of Joy in the Workplace, which advised employees how to find meaning and purpose at work, and (4) Thriving, Not Just Surviving, which gave insights on how to cope amidst continuing adversity.The COVID-19 virus may remain with us for the long term. But with KDCI’s ongoing efforts to improve professional development and corporate wellness programs, the company, together with its people, will definitely come out stronger after this pandemic.
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The Bayanihan spirit lives on among Filipinos even in the face of adversity. And here at KDCI, we continue to partner with change agents to solve social problems in the community.Even before the coronavirus became a pandemic, KDCI has been actively working with the Philippine Red Cross. Through donation drives, KDCI was able to help those heavily affected after the onslaught of typhoon Habagat in 2012, which left millions of Filipinos homeless.
Moreover, KDCI rendered assistance to the victims of the Taal volcano eruption, which resulted in damages to infrastructure and livelihoods, disruption of essential services, and evacuation of more than 135,000 people.On the front of disaster relief, KDCI always steps in to ensure that the company always provides the proper assistance to the right people at the right time across all stages of disaster recovery, from early preparedness to long-term recovery.Apart from responding to the needs of calamity-stricken areas in the country, KDCI also became a faithful supporter of orphaned and abandoned children.In partnership with Concordia Children’s Services, the company was able to spend time and support abandoned and neglected children. Every child is special, and thus, KDCI believes in the importance of creating a life-long impact on these angels’ lives.KDCI has already been doing a phenomenal job in working towards the common good. When the pandemic hit the Philippines, the company further ramped up its CSR initiatives to help our health workers curb the COVID-19 transmission.During the pandemic, KDCI came to the aid of Pasig Doctors Medical Center and Pasig City Children’s Hospital—two of the many hospitals in Pasig City that serve as COVID-19 facilities. KDCI experienced firsthand the impact of the pandemic on employees and the workplace. Thus, the company would want these hospitals to rise above these challenging times through adequate support and assistance.
While COVID-19 response is our top priority, KDCI also looks forward to working with other sectors in the coming years. As long as our employees are interested in broader social issues, the Bayanihan spirit at KDCI will continue to live on.
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While most of the human population is focusing on the aftermath of the COVID-19 pandemic, the continuing threats of climate change are happening at an even faster rate.In the latest report from the Intergovernmental Panel on Climate Change (IPCC), it was revealed that the planet will most likely approach or exceed 1.5 degrees Celsius (2.7 degrees Fahrenheit) of warming over the next two decades.So what happens if the world warms up over 1.5 degrees Celsius?Unfortunately, going above 1.5 degrees of warming will expose roughly 14 percent of Earth’s population to severe heat waves. As a result, all of us will be vulnerable to cardiovascular, renal, and respiratory problems.That said, it’s timely and relevant for companies to tackle climate change with a two-pronged approach: mitigation and adaptation. As part of its mitigation efforts, KDCI, in partnership with the Haribon Foundation for the Conservation of Natural Resources Inc., supports forest restoration activities through the Adopt-a-Seedling program.
Under Haribon’s Forests for Life movement, the Adopt-a-Seedling program aims to plant indigenous trees on one million hectares of damaged Philippines forests. Trees absorb around 90% of all carbon emissions, contributing to global warming. Therefore, increasing and maintaining forests is a critical response to climate change.To mark the company’s 10th anniversary, KDCI adopted 10 seedlings which were planted last November 26, 2021. The program also followed seedling production, community training, and nursery installation, livelihood incentives, site preparation, upkeep, and monitoring until the foundation is confident that the seedlings planted will develop on their own.
The forest restoration campaign with Haribon is part of KDCI’s long-term goal of promoting biodiversity and species conservation. For KDCI, this campaign is not a one-time event only but rather a long-term commitment towards environmental stewardship. The company also believes that much more than tree planting is required to rehabilitate damaged landscapes and mitigate climate change.KDCI hopes that once restrictions are lifted and our pandemic situation gets better, the company will be more active in this activity. But in the meantime, let our seed of hope become our first step towards mitigating the continuing threat of climate change.
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An external graphic design team and a group of in-house graphic designers are often compared for two main reasons: productivity and cost-effectiveness. But why is it better to outsource during these volatile economic times? This article gives a rundown of the benefits of outsourcing graphic design team for your business.
Businesses that don’t leverage graphic design services may fall prey to brand inconsistency. “Well, I think I can still generate profits even if I don’t consider color palettes!” How are you sure? Did you know that companies with solid and consistent branding are 20% more successful than those with weak or inconsistent branding? Moreover, inconsistent branding creates confusion for your customers. Also, it can damage your public reputation. When it comes to inconsistent branding examples, businesses can learn from Tropicana. The beverage manufacturer decided to try rebranding all aspects of its well-known product and packaging at once in 2009—the result: bad branding and ultimate logo failure. To sum up, consumers could not identify the product on the shelves, resulting in a decrease in sales. So whether it is a font or color palette, you can’t underestimate the cost of inconsistent branding. That said, you need to set brand guidelines to avoid branding mistakes. Certainly, a graphic design team can help you create clear rules and standards for your visual and written materials. Read: How to Create a Remarkable Brand Identity for Your Star
Do you have any idea how expensive the Adobe suite of products is? “Nah. But I think it will not affect our bottom line. ”To give you a ballpark idea, your membership will be automatically paid at the usual subscription cost, which is currently US$29.99/month. So if you have more than five in-house graphic designers, we can’t imagine how much you spend on these technologies alone. Conversely, when you delegate a team of graphic designers, you can save a lot. This is because they already have these tools at their disposal. In addition, they have worked with various clients outside your niche. Hence, they can help your design and marketing outpace your competition.
Have you experienced getting stuck in excessive revision cycles? Like you have to micromanage your graphic designers to ensure they follow your brand guidelines? “Yes! And sometimes, I get caught up with nitpicking over tiny details! ”Well, that’s counterproductive, to say the least. If you want to focus on your core business activities, then outsource your graphic design needs to a service provider. You know you have passed it over to the professionals when you outsource. You don’t have to worry about quality or performance reviews anymore. In addition, you can be more productive while focusing on your business growth.
Do you know that you can cut costs by outsourcing instead of hiring in-house graphic designers? “So there is a way to keep my labor costs low? ”In the United States alone, the average salary for a Graphic Designer is $50,227 per year. But when you outsource, you can hire the most experienced graphic designer for only $8-$100 per hour. In addition, you can pay only for the services you need, and only when they are necessary. Therefore, outsourcing is more profitable than hiring in-house graphic designers. Also, you can save on resources since you don’t need to provide facilities, space, computer equipment, and programs. You also don’t have to worry about payroll, incentives, and training costs.
A graphic design team can increase your profits by generating user-friendly, captivating, and appealing materials. “I don’t know. I’ll take that with a grain of salt. ”A research survey by the Paper and Packaging Board revealed that 72% of consumers admitted that the design of a product's packaging sways their decision to buy it. It may take time to see tangible results in your profits. But a high-quality brand is your best investment for high returns. A high-quality brand can help you gain more customers. In addition, customers that sense a connection with your company are more likely to return
Do you need help with your social media banners, print designs, email designs, and brand guides? Worry no more! We have a team of graphic designers looking forward to working with you! Here at KDCI, we employ top talents in the Philippines who can cater to the business needs of the global market. So let our graphic designers breathe new life into your brand while you rise above the noise in the digital space. Are you ready to outsource your graphic design needs? Then, click the button below and get your FREE consultation with our experts! Contact Us
Your product or service is as good as your customer care. A perfect product or service will not increase your company’s bottom line if you can’t make your customers happy. Businesses are prioritizing customer satisfaction more than ever. So, where does customer care sit on your priority list? There are different types of client assistance for any business venture. They vary depending on your customer needs and business goals. If you don’t have a support team yet, then you are missing out on many opportunities. We are talking about increased efficiency, higher profits, and good publicity. Do you want to know the best customer service that can address your biggest business challenges? Keep your eyes glued on the screen and read until the very end. We have listed here the best customer services for better customer retention!
Do you know that a whopping 46% of customers prefer live chat compared to other customer care services? Chat support services are fast, efficient, and convenient. If you are only dealing with small user requests and customer inquiries, chat support is a great choice. eCommerce businesses that want to gather better customer insights leverage the power of chat support. Data analysis and response time are much faster in chat support. This is because it’s easier to collect customer feedback from written communications than vocal recordings.
If your business receives customer emails in bulk, consider outsourcing this service. The good thing about email support is its accessibility. Your customers can access you through various gadgets like laptops, tablets, and smartphones. They can get ready support from your customer service team at the time of their convenience. Moreover, email support is cost-effective. You can easily integrate it into other channels like voice or chat support. As a result, your business becomes available across multiple platforms.
Nothing can beat a service that can add a human touch in a customer service interaction. That’s what makes voice support a strong contender in this list. It can enhance and personalize a good customer service experience. Although there has been a decline in the use of voice calls, voice support can make up for the sincerity of a human voice. Remember that the human voice is crucial to improve your customer service. You may also encounter irate customers over the phone. Having voice support can make your customers feel understood on a deeper level.
Omnichannel support allows you to operate on all possible channels of communication. Hence, it provides a seamless customer experience. Businesses with omnichannel support have all their customer information shared across various platforms. This allows agents from other channels to work together to resolve customer problems immediately. If you want to have excellent customer service, outsource omnichannel support. You are more likely to retain and attract customers when you offer them multiple ways of reaching out to your business.
You need this service to accommodate customers who have issues with your systems, products, or services. Technical support runs your business operations smoothly. It encompasses fixing and troubleshooting technical issues for internal end-users. Without it, businesses are vulnerable to disrupted IT services and long-term system incidents. Not all companies have the resources to have an in-house technical support team. So, if you’re thinking of creating a technical support team on a shoestring budget, you may consider outsourcing.
Is your customer base exponentially growing? Then you need customer care as your first line of defense against customer dissatisfaction. You don’t need to spread yourself too thin by talking to your loyal customers on all channels. All you need to do is outsource to a trusted service provider for painless customer retention. Our team of support specialists understands the roadmap to successful customer retention. We can make your customers stay long enough while creating positive word-of-mouth advertising. Let’s talk about ramping up your customer retention by clicking the button below! Contact Us
Are you looking for free UI tips for your user interface design? This blog article will help you get off to a good start!Your UI design serves as your right-hand man in amplifying your website functionality. But for your first-time web visitors, it is a maze that is difficult to navigate.A good UI design moves your target audience to hit that call-to-action button. While a bad UI design prompts web users to walk away from your website with frustration. Time is of utmost importance to web users. You don’t want them to leave with a terrible impression of your website.Not everyone is knowledgeable of the UI design system for designing an interface. But we are here to walk you through the best UI design tips and processes for the effective functionality of your website. Apply these design tips and watch your user interaction and retention propel to new heights!
Contrast influences the scannability and visual hierarchy of your web page. Bad color contrast can irritate web users, which leads to low web traffic. The important guideline to remember is interactive elements need to meet a color contrast ratio of 4.5:1.You may visit Web Content Accessibility Guidelines (WCAG) 2.1 for recommendations on the best UI tips in terms of contrast level for your web page.
Another best UI tips is optimizing your icons. Icons can cause usability problems if you design them without consideration. To achieve harmony, maintain the same stylistic rules throughout your icons. Icons work great when they share the same style, theme, grid, width, and color palette.
Placing text over an image demands a sense of balance. You need to find visual harmony between these elements. For better contrast, add overlay or gradient on your images. This will make your text legible and readable to your users.
Although easy to implement, shadows can work against you if done incorrectly. Another UI tip is to make it look softer and more natural. You can achieve this by lowering opacity (10–30%) and setting a higher level of blur (16px-40px).
Justified texts are among bad typography habits that scream poor UI design. It is difficult to read for long form content. Also, it creates unnecessary negative space due to extra word spacing.
When the clickable area is too small, buttons will not respond until you click on a specific area. Improve this by making the button size larger and closer to its sibling input element.
Another UI tip is working on the line-height multiplicator of your website. Line-height multiplicator defines the readable line spacing for your text. If your font size is big, it’s reasonable to make your line height multiplicator small. If your font size is small, increase your line height multiplicator for better readability.
Another UI tip is working on the line-height multiplicator of your website. Line-height multiplicator defines the readable line spacing for your text. If your font size is big, it’s reasonable to make your line height multiplicator small. If your font size is small, increase your line height multiplicator for better readability.
Managing user expectations is a daunting task. Users need progress indicators for any action that consumes their valuable time. For tasks such as completing a form, a progress bar comes in handy.A progress bar guides users on which step they are on and how many steps are left. Showing a progress bar will likely increase the conversion of completing a form.
Our eyes get tired by moving diagonally back down to the bottom and across again. This is this UI tips article explains why Z-pattern designs result in increasing cognitive load. For a better user experience, stick to good alignment: left to right, top to bottom.
Without the copy button, users do the extra work of copying the link to the clipboard. This is not a friendly-user approach for your first-time website visitors. To cut this manual work, add a copy-on-click button to your interface.
“Oops, page not found!” will not help users to take automatic actions. Don’t leave them on their own. Tell users what to do next, or at least direct them to appropriate actions to deal with the status code.
Password creation always requires complex requirements. Too often, users abandon completing a form because they can’t create a strong password. To make users stay on password fields, avoid hiding password rules.Pro-tip: If you have 1-2 password rules, display them somewhere near the input. For complex rules, highlight satisfied rules while the user types his password.
Web users are not a fan of long texts, especially on landing pages. Most of them scroll through only 50-60% of an article page on the web. That said, you should use tick icons to make your page more scannable.
Web users are not a fan of long texts, especially on landing pages. Most of them scroll through only 50-60% of an article page on the web. That said, you should use tick icons to make your page more scannable.
Are you still learning the ropes of designing user interfaces? You can save tons of time and money by outsourcing it to a reliable outsourcing company. Stop creating UI design on a whim. Work with seasoned UI/UX designers for attractive and easy-to-understand user interfaces.Our group of experts keeps tabs on the latest UI trends in the realm of visual design. You can have peace of mind while we maximize your website for effective functionality. Start your outsourcing journey today by clicking the button below!Contact Us
Every website runs on a builder platform that carries all the information of the site. Shopify, Magento, and WooCommerce are the three most popular platforms for Ecommerce websites. If you want to start an online store, Ecommerce website development services can help you out.https://youtu.be/sY-oTqU17Tc
Shopify supports over 600,000 businesses in about 175 countries around the world | making it one of the most popular platforms for eCommerce websites.It is a fully-hosted solution, which means all brands using the platform runs through Shopify’s servers | and you can access your store without any third-party host. More importantly, it has its own payment gateway, but it also supports integrations with 100 other providers in the world.At KDCI, we can build you a dedicated Shopify development team to handle custom development and management of your Shopify store.
Magento is an open-source platform, which means it’s free for public use. They also offer Magento Commerce Pro, which is ideal for B2B and B2C companies of all sizes.The best thing about Magento is that it’s the most customizable platform in terms of design, | giving you more freedom with how you want your store to look. It also allows you to sell your products directly through Amazon using Magento-based inventory.However, it requires prior knowledge of coding, so it’s most recommended for companies with a developer or web development team.Luckily, KDCI has a web development team that can handle Magento development and maintenance for you. We can build you a website that packs all the design and features that your online store needs.
WooCommerce is a free WordPress plugin you can use to run your Ecommerce website. However, you still have to pay if you want to add more advanced features to your eCommerce website.WooCommerce gives you a lot of flexibility and freedom in terms of design, but like Magento, it requires prior knowledge of coding. Although, you can integrate more features on your website with WooCommerce.With over 50,000 apps and plugins, you can use them for shipping, SEO, marketing, and more. WooCommerce allows you to build a very functional website with fewer limitations.If you want your WooCommerce website to have more features than your competitors, KDCI can help. Our development team is ready to code, maintain, and secure your store! We can also build you your own team of developers for more dedicated service.
Whether you’re looking for a dedicated developer to join your team or a web development company, we can handle it. KDCI can help you start, build, and run your online. For consultations and inquiries, feel free to fill the form or click the button below.Contact Us
As a creative agency, our design team can provide full-range graphic design services to businesses of all sizes. We can handle the high-volume production of custom graphics, without sacrificing quality Here are the graphic design services we offer:https://youtu.be/k6W2OWd1ENw
A good subject line can only bring you halfway through your audience’s attention. Good email design can help you maintain their focus on your message through using design elements, like typography, icons, high-quality images, gifs, and even video.Outsourcing email design to an experienced creative agency guarantees the quality of your emails. With KDCI, we can help you design all of your email marketing campaigns, from welcome emails to drip campaigns, promotional emails, infographics, and more.
A company’s logo is one of the most essential elements in a business. Your logo needs to be both memorable and eye-catching to help you make a strong first impression. It also needs to work well in all of your marketing collaterals — from your store sign, up to your product covers.Our designers here at KDCI can also create a brand style guide that will help you maintain consistent branding across all of your advertising materials. From your website, social media posts, product packaging, and more.
Your sales and marketing teams need materials to support their efforts in advertising and selling your products or services. Be it social media posts, landing pages, ebooks, infographics, brochures, catalogs, stationery, and a whole lot more.The KDCI creative design team is ready to handle the high-volume production of all the marketing collateral that you need. Think of it as having your own personal remote team that supports your in-house employees.
Every presentation needs to be able to tell a story and make information digestible so that it’s easier to understand and remember. A good presentation design can help you persuade your audience, be it clients or executives.We can help you produce up to 25+ presentations a day. We can turn complicated data into visually-appealing presentations, create custom illustrations, edit photos and videos, utilize proper typography — anything you need to elevate your PowerPoint presentations.
By outsourcing to KDCI, you can take advantage of our more than 20 years of design expertise. With our help, you can focus on executing strategies on how to grow your business further and still have top-notch design quality. For more information, feel free to click the button below.Contact Us
The Philippines is one of the most popular countries that companies all over the world outsource to, and for good reason. From creative agencies, to call centers, digital marketing, IT, accounting, and more, the country boasts numerous services available at a great price. But more than that, here are five more reasons why you should outsource to the Philippines.https://youtu.be/qRZ_kmHY15s
Language barriers — sometimes even accent — is one of the biggest worries of business owners when outsourcing to a foreign country. Luckily, here in the Philippines, English is a second language and most Filipinos are adaptive to accents. In the country, English is taught in schools as soon as grade school, and it’s used by the government and in mass media. This has resulted in Filipinos having higher English proficiency compared to other outsourcing destinations like India and Brazil, making it easier for business owners to communicate with their offshore teams.
Now, you’ve probably already heard that you can save up to 70% in labor and operating costs when you outsource to the Philippines, and it still stands true today. Outsourcing to the Philippines makes economic sense. The cost of living here is so much lower compared to the US, so the salary for labor is also cheaper than hiring someone in your state.
Finishing college is a big deal for Filipinos. And every year, the country produces more than 700,000 college graduates with degrees ranging from Marketing, Business, Programming, Hospitality, IT, and Medicine. You can outsource just about any role.
Because of the country’s hundred-year history with colonization, Filipino culture has long been fused with numerous influences, including American culture. From language to education, food, and even clothes, Filipinos are a great cultural match for Western countries.
With outsourcing being one of the biggest economic drivers in the country, the Philippine government supports the industry through infrastructure and policy-making. Additionally, the government also has departments specifically for training young professionals for BPOs to maintain global competitiveness.
With all these reasons, you’re probably on your way to the next stage of your decision-making process, which is to look for what services to outsource and good outsourcing companies in the Philippines. Here’s a blog that can help you out with that: Top 10 BPO Services and Outsourcing Companies in the PhilippinesI f you have more questions or inquiries about outsourcing, don’t hesitate to fill up the contact form or click the button below.Contact us
What started out as a few agents, has grown into an invaluable partnership with KDCI. With more than 40 team members, we are lucky enough to count as part of our Cedar Family. Thank you so much KDCI for making our Company better!
We have found KDCI to be a consistently reliable partner, always willing to ‘go the extra mile’ to ensure our valued customers receive the best possible service.
KDCI plays a very important role in our catalog and content operations. They are responsive, kind, and always willing to help us as much as possible. We have been working together for more than 4 years, and we hope our partnership will be even more fruitful in the future.
Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable.
KDCI were able to grow with us with any future requirements. We have a lot to do when it comes to our business, and everytime we come back, they're right there with us and able to deliver.
KDCI's team has been instrumental in helping us not only modernize our platforms but also increase the experiences for the customer, and to deliver on the tsunami of content that came their way.
We had a lot of difficulty finding qualified talent in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our KDCI team. They're just like a regular part of our team, it's just that they're thousands of miles away.
It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with. We are incredibly happy to have found them.
We're so glad we partnered with KDCI to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again.
