If you are planning on increasing efficiency in your business and improving the amount of work that your company can take on, you should strongly consider using outsourcing as part of your ongoing strategy. Offshore talent is easy to find these days and the benefits that an offshore agency can bring to your business can be great and many.
A lot of businesses in the US are now leveraging the benefits of hiring offshore talent. In fact, over 300,000 jobs in the US are outsourced and 70% of companies who have tried (and are continuously using) outsourcing and offshoring note these are indeed more cost-effective options that benefit businesses in terms of day-to-day operations and overall long-term growth.
This is just the tip of the iceberg. If you still haven’t fully grasped how hiring offshore talent can support your business, this is your opportunity to explore cost-effective, time-efficient, and future-focused options specifically designed to meet the unique needs of your business.
First things first:
What is offshore hiring?
In essence, offshore hiring is finding talent outside of the US for roles that can be done remotely. While offshoring (also, outsourcing) is not an entirely new concept, the rise of remote work options during the COVID-19 pandemic gave way for the globalization of workforces.
Records show 44% of growth in remote work in the past 5 years; and such growth also led to positive results, namely:
- 35%-40% increase in productivity,
- 25% lower turnover rates, and
- better work-life balance for 73% of employees among others.
With these benefits of remote work, offshoring became a rising option, but you might ask:
Is hiring offshore talent really a good option for your business?
The short answer is YES — especially if you are looking for ways to optimize your business (be that in terms of saving operational costs, finding reliable talent, or getting a competitive advantage.
The long(er) answer, we will discuss in this article. Here are the top benefits that a business can experience by choosing offshore talent to help them with day-to-day operations.
What are the benefits of hiring offshore talent to your business?
1. Cost Effectiveness
Looking at it objectively, research shows that businesses have saved from 30% to 60% in operational costs.
This is because offshore talent generally commands a smaller wage than the average worker in your country or an experienced worker in your business. In terms of the cost of offshoring from the Philippines, wages range from $5 to $15 per hour only (as opposed to $20 to $80 hourly wages in the US). This means that you can hire an offshore worker to handle simple operations like data input or website maintenance and free up a skilled employee in your company as well as extra wages.
In many cases you can even find skilled professionals who are willing to work with your company to provide more advanced procedures like bookkeeping, CAD design and more, all at wages that are substantially less than you would normally pay and yet the quality is at par (at times even better) with those made by local talent.
2. Speedy Turnaround Times
Many outsourcing companies are willing to work at your hours and provide fast turnaround times. You won’t have to worry about getting your products or services months down the line. By working with an experienced outsourced team you can get access to the same quality of service and skilled professionals as you would in a local market.
Most outsourced professionals can utilize industry-leading technology to collaborate and provide timely digital deliveries that will improve the capabilities of your company.
3. Reduced Admin Workload
Working with an offshore agency will give your business the option to have an account manager who will manage your team for you.
As a company, this means you just need to report what type of skilled employees you need and the services you need. An offshoring company will go to work sourcing the right people, making sure that they fit your requirements and that they can deliver on time. This can free up management resources to add to your level of production at home.
Imagine how much time it can save the business once you have delegated the task of finding, hiring, onboarding, and managing your staff. Offshoring talent takes all these tedious tasks off your plate so you (and your team) can focus on more value-adding tasks that need to be done.
4. Expanded Service Offering
Utilizing offshore talent can help you to expand your customer service departments, you can also offer better levels of administration and clerical work. Outsourcing will also give your business the ability to operate even at the wee hours of the night since your outsourced team is based in a location with a different time zone. With an outsourced team, you can continue operations even while your local employees are enjoying their off hours.
With offshore talent who can cover the hours that your in-house team can’t, you get round-the-clock business activity. This way, it’s not just about cost-savings — it’s also about doing and being more, with less.
5. Strategic allocation of resources
In addition to the above point, hiring team members offshore help you strategically redirect internal resources including, but not limited to, capital, talent, and time towards core business functions and innovations.
When you outsource functions like finance and accounting, your tenured team members can focus on innovation. This is a win-win in that:
- you get to empower core team members to grow within the team and work on tasks that may be more meaningful to them, which helps with employee retention; and
- you get to maximize the use of business resources by efficiently delegating tasks.
This way, no stone is left unturned. Instead of spreading teams thin on operational tasks, your business can focus on strategic initiatives that drive long-term value.
6. Access to specialized skills
Fact: markets are constantly evolving. Your customers’ needs shift as new developments are introduced worldwide, and so should the way your business operates. With constant changes surrounding business, it is important to be at par with industry standards and make sure that your team has the skills needed to keep up.
How can offshore talent help you do that?
With a more diverse pool of talent options, your business will be able to tap into global talent with specialized skills. This way, you find the exact person that your business needs. From AI-trained experts to finance & accounting staff who are well-versed with tools and compliance, hiring offshore opens doors to finding staff that have the exact skill sets (i.e. offshore developers, remote teams for HR, tech talents, finance professionals, and more) that your business needs.
7. Flexible staffing models
Another key benefit of outsourcing talent comes from the flexible and scalable offshoring solutions offered by reliable outsourcing partners like KDCI Outsourcing.
With flexible options, you can expand or contract your workforce according to your business needs. Whether you need full-time talent, part-time staff, or project-based employees, there are various offshoring solutions that let you choose the exact option that you need, when you need them. If you want to know which options are available to you at KDCI Outsourcing, feel free to reach out and ask us about our offshoring and outsourcing services.
In volatile markets and rapid growth phases, it’s important for businesses like yours to ensure that your team matches the exact pace that your business has. This is one of the ways outsourcing benefits businesses.
8. More efficient hiring and onboarding process
The thing is, your next team member is already out there. It’s just a matter of finding them, and interviewing them, and doing background checks, and reviewing assessments, and onboarding them, and training them.
With offshore staffing, it is less so. Offshoring companies in the Philippines typically have streamlined recruitment and onboarding systems, reducing the time-to-productivity of new hires. With a dependable team who takes care of all the aspects of hiring and onboarding for you, all the admin load of hiring is removed, and you can just meet the offshore talent, carefully vetted and selected to match your business needs.
9. Faster market expansion
If you are looking into global expansion, hiring an offshore employee is a rather practical way to take the first step (or the next one, if you’re already in the process of doing so). Offshoring enables companies to establish presence in a new region without the business costs of building new infrastructure abroad.
With an outsourced team, you can test new markets, serve international clients, and localize clients more quickly and cost-effectively. Beyond finding your next team members, checking out offshoring options may be yet another way to find your next customers.
10. Competitive market advantage
Finally, offshoring and outsourcing solutions are for smart businesses that want and NEED to stay ahead. All these benefits combined can reduce operational costs, improve service delivery, and accelerate innovation — which would definitely give your company a competitive edge, that gives you maximum ROI for hiring offshore talent.
In saturated industries, these advantages often translate to better pricing, faster turnaround and service delivery, and subsequently, customer loyalty.
Now that we have covered all the top benefits of hiring offshore talent, let’s talk about how you can maximize them by identifying which tasks or functions are best outsourced for peak efficiency.
Which roles are best for hiring offshore talent?
In theory, you can outsource talent for any task that can be done remotely. However, there are a number of business functions and systems that are best for offshoring and outsourcing, so we’ll cover them here:
- Customer Support
One of the most commonly outsourced business functions is customer service or customer support, and for good reason. The benefits of offshoring talent for customer support include capabilities for 24/7 service, cost-effective labor, and even the strong communication skills of offshore talent from the Philippines.
Outsourcing staff for chat support, email support, technical support, or even cold-calling and sales are among the best ways of leveraging the benefits of outsourcing for your business.
- Accounting & Finance
There is also a strong offshore talent pool for business accounting and finance functions. From routine tasks like bookkeeping to the use of standardized tools like Quickbooks and Xero, outsourcing accountants and finance professionals help you delegate tasks to capable offshore talent.
If you’re looking for Bookkeepers, Accountants, Payroll Specialists, or Financial Specialists, there is a large pool of offshore talent just waiting for you to find them.
- HR Functions
Thanks to digital innovations, tasks like recruitment, payroll, onboarding, and payroll can now be handled remotely. This gives you another option for hiring HR Assistants, Recruiters, and Payroll Coordinators.
By delegating Human Resource (HR) functions to offshore staff, you’ll be able to build this core business team in a more cost-efficient way. It’s the same scope and quality of work — just done remotely, and with far more operational cost savings.
- Administrative Support
Admin tasks usually hold up pipelines and spread teams thin due to their tedious and repetitive nature. Given that these are necessary functions to support the ongoing operations and long-term growth of business, it’s crucial to find ways to complete such functions in the most practical ways possible.
Tasks like scheduling, data entry, and email management are easily handled offshore. So, for your administrative support needs, you can outsource talent from the Philippines and hire Executive Assistants, Virtual Assistants, and Data Entry Specialists through your trusted offshore partner company.
- Marketing & Content Creation
Lastly, in a digital age where your customers are always looking online before choosing businesses to engage with, a strong digital marketing becomes a must. Can you outsource your marketing and content marketing teams? Of course! It’s actually a smart move to do so.
Creative marketing talent offshore can produce high-quality content at scale and lower costs. Finding your next SEO Specialist, Social Media Manager, or Graphic Designer offshore is a great way of maximizing the benefits of outsourcing.
Where can you find the best offshore talent?
In today’s fast-paced business landscape, companies are under pressure to innovate faster, operate leaner, and deliver more value — without compromising quality.
From software development to customer support, offshore teams bring specialized skills, fresh perspectives, and the flexibility to scale quickly. But tapping into this global workforce isn’t just about hiring abroad, it’s about finding the right partners in the right places.
Today, there are many ways to find offshore talent, including:
- social media platforms like LinkedIn and GitHub;
- online talent platforms like Upwork and Toptal; and
- dedicated outsourcing and offshoring partners like KDCI outsourcing.
Arguably, the last option is the most ideal one if you are looking to maximize all the benefits that we have listed above.
So, if you’re ready to leverage hiring offshore talent as a competitive advantage, look no further than KDCI, where we customize offshore solutions to meet your unique business requirements and offer a wide range of outsourcing services catering to all industries and specializations.
Hire Offshore Talent from the Philippines with KDCI!
With many freelancers and job candidates to choose from, finding the right offshore talent who fits your requirements takes a lot of time and resources.
At KDCI, we specialize in finding people who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you're looking to hire one full-time offshore talent or looking to build an offshore team, KDCI has the right tailored outsourcing solution and engagement model for you.
From outsourced customer teams to offshored HR departments, KDCI has options specifically made to support your business’ day-to-day operation and overall growth in the long run.
Contact us to learn more about how you can hire offshore talent or build an offshore team with us!
