Top 10 Outsourcing Companies in the Philippines: A 2026 Comparison

Choosing from outsourcing companies in the Philippines is hard because the term covers very different businesses. Some run large customer service programs for global brands. Others hire full-time staff who work only for you. A few specialize in one kind of work, such as content moderation or finance.

This guide groups 10 of them by what each one does best, instead of ranking them by size. Pick the group that matches your need, then compare the companies inside it. KDCI publishes this guide and is one of the ten.

Top 10 outsourcing companies in the Philippines at a glance

Companies are grouped by service focus and listed in alphabetical order inside each group.

How we chose these companies

We looked at Philippine outsourcing companies and kept only providers with:

• offices in the Philippines
• at least 10 years in business
• public information on their history and size
• a clear service focus

We grouped them by that focus, not by size or popularity.

Facts come from each company's own website, its filings or a named news report, checked on October 14, 2026.

Offshore staffing companies in the Philippines

Best for companies that want full-time staff who work only for them. New to this model? Here is how offshore staffing works.

Booth (formerly Booth & Partners)

Best for: Employer of Record hiring

Booth lets you hire Philippine staff through it as Employer of Record, take dedicated staff, or hand over a whole process to be fully managed.

• Founded: 2013
• Headquarters: Makati City, Philippines
• Size: 1,700+ professionals
• In the Philippines: Makati, with talent in Metro Manila and Cebu. Second hub in Bogota, Colombia.
• Engagement model: Dedicated staff, Employer of Record, or fully managed.
• Good to know: Pricing is by quote only.
• Website: hirebooth.com

KDCI (Key Discovery Consulting Inc.)

Best for: Dedicated teams plus AI and creative support

KDCI builds dedicated offshore teams and also offers customer support, AI services and creative work, so a growing business can add those under the same provider.

• Founded: 2011, in the Philippines
• Headquarters: Ortigas Center, Pasig City, Philippines. US office in Carson, California.
• Size: 700+ professionals placed
• In the Philippines: Ortigas Center, Pasig City.
• Engagement model: Individual specialists or dedicated teams with a KDCI team lead. KDCI recruits, employs and supports the people, and you direct the work.
• Good to know: KDCI publishes this guide. It is not the right fit when no one on your side can give weekly feedback. It also fits poorly when the work is under 10 hours a week or the function still needs someone to define it.
• Website: kdci.co

Outsourced

Best for: Choosing your own hires, office-based

Outsourced finds candidates, you pick who to hire, and it handles HR, payroll, office space and IT. Staff can work from its offices, from home or hybrid.

• Founded: 2012
• Headquarters: Eastwood City, Quezon City, Philippines
• Size: 1,700+ team members hired (Jul 2026)
• In the Philippines: Quezon City (Eastwood, SM North, Bridgetowne), Alabang, Pampanga, Clark and Cebu.
• Engagement model: You pick the candidates; it handles HR, payroll, office and IT.
• Good to know: It does not publish a single current headcount. The 1,700 figure comes from its own timeline.
• Website: outsourced.ph

Sourcefit

Best for: Flexible contracts and switching models

Sourcefit offers staff leasing, Employer of Record and fully managed BPO on month-to-month terms with 30 days notice, so you can start small and change models later.

• Founded: 2009
• Headquarters: Eastwood City, Quezon City, Philippines
• Size: 2,000+ employees
• In the Philippines: Quezon City (Eastwood, Bridgetowne), Angeles City and Cebu City.
• Engagement model: Staff leasing, Employer of Record or fully managed. Cost-plus pricing.
• Website: sourcefit.com

Unity Communications

Best for: US-managed teams with a nearshore option

Unity is headquartered in Arizona and runs dedicated teams from the Philippines, with Mexico as a nearshore option and Employer of Record plans.

• Founded: 2009
• Headquarters: Gilbert, Arizona, USA
• Size: 350+ agents (company site)
• In the Philippines: Paranaque (Aseana City) and Taguig.
• Engagement model: Dedicated teams managed by Unity, plus Employer of Record plans.
• Good to know: Prices on its site vary between pages, so confirm quotes in writing.
• Website: unity-connect.com

Enterprise BPO companies in the Philippines

Best for large companies that want a provider to run high-volume customer service and back-office programs.

Concentrix

Best for: Large enterprise CX programs

Concentrix runs customer experience operations at very large scale, with the biggest Philippine workforce of any outsourcing company we could verify.

• Founded: 2004 (the year the company traces its roots to)
• Headquarters: Newark, California, USA
• Size: About 455,000 employees in 74 countries (Nov 2025)
• In the Philippines: In the country since 2002. About 110,000 staff (Sep 2025 news report) and 52 sites (May 2026).
• Engagement model: Managed BPO for large enterprises.
• Good to know: Built for high-volume programs. Smaller buyers should check fit early.
• Website: concentrix.com

Foundever

Best for: Multilingual customer support

Foundever (formerly Sitel and Sykes) runs customer service in 60+ languages across 45 countries, with a large Philippine team.

• Founded: 1994, Nice, France
• Headquarters: Luxembourg City, Luxembourg
• Size: 150,000 associates in 45 countries
• In the Philippines: 42,000+ associates, with sites in Metro Manila, Baguio, Cebu and Tarlac.
• Engagement model: Managed BPO.
• Good to know: The Foundever name dates from 2023, so you will still see Sitel and Sykes locally.
• Website: foundever.com

TP (Teleperformance)

Best for: Global brands with long-term programs

TP has run customer service and technical support in the Philippines for 30 years, for global brands across 100 countries.

• Founded: 1978, Paris, France
• Headquarters: Paris, France
• Size: Nearly 490,000 employees in 100 countries (end of 2025)
• In the Philippines: In the country since 1996. About 60,000 employees across 26 sites (May 2026).
• Engagement model: Managed BPO.
• Good to know: Its Clutch profile lists a $250,000+ minimum project size.
• Website: tp.com

Specialist outsourcing companies in the Philippines

Best when you need one specific type of work done at scale.

Accenture

Best for: Consulting-led outsourcing with tech projects

Accenture combines business process outsourcing with technology and consulting work, and the Philippines is home to its second-largest workforce.

• Founded: 1989
• Headquarters: Dublin, Ireland
• Size: About 779,000 employees worldwide (Aug 2025)
• In the Philippines: BPO practice since 2002. 80,000+ staff (Jul 2024). Offices in Metro Manila, Cebu and Ilocos Norte.
• Engagement model: Consulting and managed services.
• Good to know: Engagements tend to be large and complex.
• Website: accenture.com

TaskUs

Best for: Trust and safety and AI data work

TaskUs specializes in content moderation, AI data services and digital customer experience for tech companies. AI services made up 18% of its 2025 revenue.

• Founded: 2008, Santa Monica, California
• Headquarters: New Braunfels, Texas, USA
• Size: About 65,500 employees in 13 countries (Dec 2025)
• In the Philippines: Started in Cavite in 2008. 11 sites and about 38,100 staff.
• Engagement model: Managed BPO.
• Good to know: Built for enterprise volume. Its largest client brought in about a quarter of 2025 revenue.
• Website: taskus.com

Looking for a specific function?

These guides compare providers for one type of work:

• Customer service agencies in the Philippines
• IT outsourcing companies
• Finance and accounting outsourcing
• Healthcare BPO companies
• HR outsourcing companies
• Data entry outsourcing companies
• Offshore development companies

BPO or dedicated staff: which do you need?

Offshore outsourcing companies in the Philippines differ most on one point: who directs the work every day.

• Large BPO: The provider runs the work and manages the team. Programs usually start at 50 or more seats, and whether staff work only for you depends on the contract. Typical buyers are enterprises and global brands.
• Dedicated staffing: You direct the work day to day, and the people work only for you. You can start with one hire. Someone on your side needs the time to review the work every week.

A large BPO typically sells an outcome or a volume of work, so you can't always choose the people. Dedicated staffing gives you named, full-time staff.

To go deeper on the first model, read what a BPO company is. For the second, see how staff augmentation works. You can also read our breakdown of offshore staffing vs. BPO, or see engagement models and pricing.

How to choose an outsourcing company: 5 questions to ask

These five questions sort most shortlists quickly:

1. Will my staff work only for me? Some providers share agents across clients.
2. What does the monthly rate include? Ask what costs extra, like equipment, software licenses or overtime.
3. How fast can you replace someone who leaves? And is it free?
4. Who owns the equipment, the data and the work?
5. What is the notice period to scale down?

For a longer checklist, read what to look for in a remote staffing agency. More on this in our tips for choosing an outsourcing company in the Philippines.

What does outsourcing to the Philippines cost?

Prices depend on the role, the seniority, the shift and the type of engagement. Providers also price in different ways, so compare what each rate includes before you compare the rates themselves.

• Quote only: Booth sets its pricing by quote.
• Cost-plus: Sourcefit uses cost-plus pricing.
• Fixed monthly fee per seat: KDCI charges one monthly fee per seat. It covers salary, statutory benefits, equipment, workspace, recruitment, security and management. Paid software licenses and overtime are extra.
• Varies by page: Unity's site shows different prices on different pages, so ask for a written quote.

Ask every provider what the rate covers and what is billed separately. KDCI doesn't publish rates. See how KDCI pricing works for the engagement models. For a breakdown by role, see how much companies save by offshoring to the Philippines.

Why the Philippines remains a top outsourcing destination

The Manila Times reported in September 2026 that the industry group IBPAP forecasts $42.3 billion in revenue for 2026, up 5 percent. IBPAP also forecasts 1.94 million workers, up 2.6 percent.

A few reasons buyers keep coming back:

• English-proficient talent. English is widely used in Philippine business and education, so teams can work in your language.
• A large graduate pipeline. Philippine colleges and universities graduated about 828,700 students in school year 2022 to 2023, according to the Commission on Higher Education.
• Cultural affinity with Western business. Strong ties with US and UK business make day-to-day work smoother.
• Established infrastructure. The industry has more than 20 years of outsourcing infrastructure, and the country runs on UTC+8 with no daylight saving.

Learn more about why the Philippines works for offshore teams.

See how KDCI recruits and employs full-time specialists in the Philippines while you direct the daily work.