Search Results for "Outsourcing"

Job Overview

The Content Producer will be responsible for creating high-quality SEO affiliate articles. They will generate content prompts, refine generated content, and ensure the final product is published accurately with appropriate images and affiliate links. This role requires a keen eye for detail, an understanding of SEO principles, and proficiency with content management systems (CMS).

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Key Responsibilities

• Generate content prompts for SEO affiliate articles, ensuring they align with provided guidelines and styles.
• Edit and refine AI-generated content to meet quality standards and SEO best practices.
• Upload and format content in the CMS, including the integration of images and affiliate links.
• Ensure all affiliate content includes the correct links by logging into the Amazon account to generate these links.
• Collaborate with the Content Manager and other team members to ensure content goals and deadlines are met.

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Requirements

• Bachelor’s Degree in a related field.
• Minimum of 2 years of relevant experience in content creation, SEO, or affiliate marketing.
• Understanding of SEO principles and content optimization techniques.
• Proficiency with CMS platforms and content editing tools.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with Amazon’s affiliate program and link generation

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Snapshot

1. Employment Type: Hybrid
2. Department: Back Office
3. Work schedule: 5-day work week

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Employment Code: 07.17.24 B

Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional customer service.

Responsibilities

• Assist customers by attending to their queries, concerns, and complaints through phone calls

• Resolve customer complaints and issues in an efficient and effective manner

• Maintain accurate records of customer interactions and transactions

• Continuously strive to improve the customer service experience

• Other duties assigned by the immediate supervisor

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Requirements

• With at least a year of relevant experience in Customer Service

• Has an excellent phone disposition, and excellent communication skills, both verbal and written

• Enjoys customer interaction and takes the extra mile to engage customers

• Experience in e-Commerce, Online Retail, and/or Catalog Retailer service experience is an advantage but not required

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Snapshot

Employment Type: Hybrid

Department: Contact Support

Work Schedule: 5-day work week

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Employment Code: 07.17.24.B

Job Overview

KDCI Outsourcing is seeking a highly motivated and customer-focused Phone and Email Support to join our team. The successful candidate will be handling inquiries, complaints, and comments as well as providing and recommending solutions as necessary. The ideal candidate must be someone who can build a genuine connection with our customers and proactively identify their concerns and needs to provide effective resolutions.

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Responsibilities

• Assist customers by attending to their queries, concerns, and complaints through phone calls, emails, and/or chat

• Responsible for providing quick, accurate, and comprehensive responses to customers with their inquiries, questions, and concerns regarding their order status, product availability, and payment disputes

• Ensure that customer transactions are processed efficiently and in a timely manner

• Proactively provide information about the company’s products and services and upsell related products or services

• Other duties assigned by the immediate supervisor

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Job Requirements

• With at least 1-2 years of experience handling nonvoice accounts or blended accounts (email, chat, phone)

• Has an excellent phone disposition, and excellent communication skills, both verbal and written

• Enjoys customer interaction and takes the extra mile to engage customers

• Experience in e-Commerce, Online Retail, and/or Catalog Retailer service experience is an advantage but not required

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Snapshot

Employment Type:  Hybrid  

Department: Contact Center‍

Work Schedule: 5-day work week

Employment Code: 07.17.24.B

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Job Overview

As a Property Management Administrative Assistant, the candidate will play a key role in supporting the client's property management operations. The ideal candidate should be proficient in Microsoft Word and Excel, have a strong understanding of property management terms and possess exceptional letter-writing abilities. Yardi Voyager experience is good to have but is not a hard requirement. 

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Responsibilities

• Tenant Correspondence: Create and proofread tenant letters, including rent increase notifications, welcome letters, and other relevant communications. 

• Ledger Management: Research tenant ledgers for errors, omissions, and corrections based on lease reviews. 

• Payables Management: Enter property management-related payables accurately and efficiently. 

• Administrative Support: Perform additional administrative tasks as determined by the management team. 

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Qualifications

• Technical Skills: Proficiency in Microsoft Word, Excel, and Google Drive. 

• Property Management Knowledge: Strong understanding of property management terms such as tenant ledgers, delinquency, 3-day notices, rent CAM (Common Area  Maintenance), etc. 

• Communication Skills: Highly skilled in letter writing, especially using templates. 

• Attention to Detail: Meticulous and detail-oriented with excellent proofreading skills. 

• Software Proficiency: Comfortable using Yardi Voyager for property management tasks. 

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Snapshot

• Employment Type: Remote 

• Department: Backoffice 

• Work Schedule: 5-day work week 

Employment Code: 07.17.24.A

Job Overview: 

As a Property Management Administrative Assistant, the candidate will play a key role in supporting the client's property management operations. The ideal candidate should be proficient in Microsoft Word and Excel, have a strong understanding of property management terms and possess exceptional letter-writing abilities. Yardi Voyager experience is good to have but is not a hard requirement. 

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Responsibilities: 

• Tenant Correspondence: Create and proofread tenant letters, including rent increase notifications, welcome letters, and other relevant communications. 

• Ledger Management: Research tenant ledgers for errors, omissions, and corrections based on lease reviews. 

• Payables Management: Enter property management-related payables accurately and efficiently. 

• Administrative Support: Perform additional administrative tasks as determined by the management team. 

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Qualifications: 

• Technical Skills: Proficiency in Microsoft Word, Excel, and Google Drive. 

• Property Management Knowledge: Strong understanding of property management terms such as tenant ledgers, delinquency, 3-day notices, rent CAM (Common Area  Maintenance), etc. 

• Communication Skills: Highly skilled in letter writing, especially using templates. 

• Attention to Detail: Meticulous and detail-oriented with excellent proofreading skills. 

• Software Proficiency: Comfortable using Yardi Voyager for property management tasks. 

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Snapshot: 

• Employment Type: Hybrid

• Department: Backoffice 

• Work Schedule: 5-day work week 

Employment Code: 07.17.24.B

Job Overview

We are seeking a meticulous and organized Order Management Specialist to join our team. The Order Management Specialist will collaborate closely with Sales Representatives and Account Managers to ensure efficient order processing and timely delivery to our clients. The ideal candidate should possess strong attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities

• Process new Purchase Orders and send them to designated vendors promptly and accurately

• Obtain fulfillment dates from vendors and communicate them to Sales Representatives and Account Managers

• Follow up on orders that have not been fulfilled within the expected timeframe

• Obtain tracking and serial information for orders and update relevant records

• Maintain accurate records of clients' accounts, including target dates for order fulfillment

• Collaborate with internal departments to address any concerns or issues related to orders

Job Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or related field preferred

• 1 or more years of experience in order management or a similar role

• Proficient in Microsoft Office Suite, especially Excel, and Outlook Management

• Experience with data entry and familiarity with Netsuite and/or Salesforce

• Strong comprehension skills and ability to multitask effectively

• Positive attitude with a sense of urgency and proactive approach

• Excellent verbal and written communication skills

• Ability to work independently while maintaining accuracy and attention to detail

• Supply chain experience is a plus

Snapshot

   Employment Type: Hybrid

   Department: Back office

   Work Schedule: 5-day work week

Employment Code: 07.17.24.B

Job Overview

KDCI Outsourcing is in search of a dynamic Web Graphic Designer who possesses a blend of creativity and technical prowess. The ideal candidate will craft visually captivating web and graphic solutions tailored for our diverse clientele. Alongside stellar design skills, this vital position calls for profound comprehension of modern web technologies and a knack for overseeing complex projects, ensuring the impeccable execution and delivery of top-tier designs.

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Responsibilities

• Executing all visual design stages from concept to finalization
• Planning of site design with clear regard to functionality and user experience
• Developing site content and graphics by coordinating with other members of the creative team
• Maintaining site appearance by developing and enforcing content and display standards
• Must be able to find creative solutions to project briefs
• Lead a team of designers and provide guidance and direction to ensure that all projects are completed on time and to the highest standards
• Stay up-to-date with the latest design trends and technologies to ensure that our designs are cutting-edge and competitive

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Requirements

• At least 4 years experience as a Web and Graphic Designer or equivalent
• Strong portfolio of work demonstrating web design and graphic design skills
• In-depth knowledge of web, graphic, and print design processes
• Must be proficient in using Adobe Creative Suite, Microsoft, and Google Office Tools
• Experience in creating wireframes, storyboards, user, and process flows
• Must be adept in website planning and UI design
• Must have a keen eye for visual details and has aesthetic skills
• Strong English communication skills, both verbal and written

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Snapshot

Employment Type: Remote

Department: Creatives

Work Schedule: 5-day work week

Employment Code: 07.17.24.A

Job Overview 

KDCI Outsourcing is in search of a dynamic Web Graphic Designer who possesses a blend of creativity and technical prowess. The ideal candidate will craft visually captivating web and graphic solutions tailored for our diverse clientele. Alongside stellar design skills, this vital position calls for profound comprehension of modern web technologies and a knack for overseeing complex projects, ensuring the impeccable execution and delivery of top-tier designs. 

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Responsibilities 

• Executing all visual design stages from concept to finalization 
• Planning of site design with clear regard to functionality and user experience 
• Developing site content and graphics by coordinating with other members of the creative team 
• Maintaining site appearance by developing and enforcing content and display standards 
• Must be able to find creative solutions to project briefs 
• Lead a team of designers and provide guidance and direction to ensure that all projects are completed on time and to the highest standards 
• Stay up-to-date with the latest design trends and technologies to ensure that our designs are cutting-edge
• and competitive 

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Requirements 

• At least 2 years experience as a Web and Graphic Designer or equivalent 
• Strong portfolio of work demonstrating web design and graphic design skills 
• In-depth knowledge of web, graphic, and print design processes 
• Must be proficient in using Adobe Creative Suite, Microsoft, and Google Office Tools 
• Experience in creating wireframes, storyboards, user, and process flows 
• Must be adept in website planning and UI design 
• Must have a keen eye for visual details and has aesthetic skills 
• Strong English communication skills, both verbal and written 

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Snapshot 

  Employment Type: Hybrid

  Department: Creatives 

  Work Schedule: 5-day work week

Employment Code: 07.17.24.B

Job Overview 

KDCI Outsourcing is in search of a dynamic Web Graphic Designer who possesses a blend of creativity and technical prowess. The ideal candidate will craft visually captivating web and graphic solutions tailored for our diverse clientele. Alongside stellar design skills, this vital position calls for profound comprehension of modern web technologies and a knack for overseeing complex projects, ensuring the impeccable execution and delivery of top-tier designs. 

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Responsibilities 

• Executing all visual design stages from concept to finalization 

• Planning of site design with clear regard to functionality and user experience 

• Developing site content and graphics by coordinating with other members of the creative team 

• Maintaining site appearance by developing and enforcing content and display standards 

• Must be able to find creative solutions to project briefs 

• Lead a team of designers and provide guidance and direction to ensure that all projects are completed on time and to the highest standards 

• Stay up-to-date with the latest design trends and technologies to ensure that our designs are cutting-edge

• and competitive 

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Requirements 

• At least 2 years experience as a Web and Graphic Designer or equivalent 

• Strong portfolio of work demonstrating web design and graphic design skills 

• In-depth knowledge of web, graphic, and print design processes 

• Must be proficient in using Adobe Creative Suite, Microsoft, and Google Office Tools 

• Experience in creating wireframes, storyboards, user, and process flows 

• Must be adept in website planning and UI design 

• Must have a keen eye for visual details and has aesthetic skills 

• Strong English communication skills, both verbal and written 

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Snapshot 

  Employment Type: Remote

  Department: Creatives 

  Work Schedule: 5-day work week

Employment Code: 07.17.24.A

Job Overview‍

As a Logo Designer at KDCI Outsourcing, you will be an integral part of our creative team, collaborating closely with clients and internal stakeholders to produce visually stunning designs that align with their brand identity and objectives. You will utilize your artistic talent, creativity, and technical skills to craft compelling graphics across various digital and print platforms. This role offers the opportunity to work on diverse projects, contribute innovative ideas, and shape the visual identity of our clients' brands.

Responsibilities

• Develop creative concepts and designs for digital and print collateral, including but not limited to websites, social media graphics, marketing materials, logos, and branding elements.

• Collaborate with clients and internal teams to understand project requirements, objectives, and brand guidelines.

• Execute design projects from concept to completion, ensuring high-quality deliverables within specified timelines.

• Stay updated on industry trends, design tools, and techniques to continuously enhance design capabilities and stay ahead of the curve.

• Provide creative input and contribute to brainstorming sessions to generate innovative ideas and solutions.

• Adapt designs based on feedback from clients and stakeholders while maintaining a keen attention to detail and adherence to brand standards.

• Manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines and deliver exceptional results.

• Work closely with the production team to ensure seamless execution of designs across various platforms and formats.

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Requirements

• Bachelor's degree in Graphic Design, Fine Arts, or related field.

• At least 4 years’ experience as Graphic Designer or equivalent Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.

• Solid understanding of design principles, typography, color theory, and layout techniques.

• Excellent communication skills, both verbal and written, with the ability to effectively present and articulate design concepts to clients and team members.

• Must have a keen eye for visual details and has aesthetic skills

• Knowledge of motion graphics, video editing, or 3D modeling software is a plus.

• Familiarity with web design principles and UX/UI best practices is a plus.

• Understanding of HTML, CSS, and other web development languages is a plus.

• Candidate must be willing to work in US hours or Night shift.

Snapshot

Employment Type: Remote

Department: Creatives

Work Schedule: 5-day work week

Employment Code: 07.17.24.A