Search Results for "Outsourcing"

Job Summary

KDCI Outsourcing is seeking a Sales Development Representative (SDR) to identify, engage, and qualify potential clients for our AI Managed Operations services. This role is responsible for executing outbound email and LinkedIn outreach campaigns, managing prospect conversations, and booking qualified meetings for the Business Development team.

The ideal candidate has strong written communication skills, a proactive mindset, and the ability to thrive in a performance-driven outbound sales environment.

Key Responsibilities

Outbound Prospecting & Sequence Execution

• Execute personalized outbound email campaigns using sales engagement platforms
• Manage multi-touch outreach sequences and follow up with prospects in a timely manner
• Research prospects and personalize messaging to improve engagement and response rates
• Maintain consistent outbound activity levels to generate qualified opportunities

LinkedIn Outreach

• Conduct professional outreach through LinkedIn to engage decision-makers and target accounts
• Build relationships through personalized connection requests and follow-up messaging
• Support multi-channel prospecting efforts across email and LinkedIn

Lead Qualification & Meeting Booking

• Engage with prospects to determine fit based on established qualification criteria
• Schedule qualified meetings directly into calendars using HubSpot, Calendly, or similar scheduling tools
• Ensure complete and accurate handoff information is provided before meetings

CRM & Pipeline Management

• Maintain accurate records of all outreach activities within HubSpot CRM
• Update lead statuses, contact information, notes, and qualification details
• Ensure all prospect interactions are documented consistently

Reporting & Performance Tracking

• Track outbound activity metrics including outreach volume, replies, and meetings booked
• Submit regular updates and performance reports to leadership
• Participate in team meetings, coaching sessions, and sales development initiatives

Job Requirements

• 1–2 years of experience in B2B outbound sales, lead generation, inside sales, or a customer-facing role
• Experience using Apollo.io, HubSpot CRM, Clay, or similar sales tools
• Proven experience booking qualified sales meetings through outbound prospecting
• Excellent written English communication skills with the ability to craft professional and engaging outreach messages
• Experience using email outreach or sales engagement platforms such as Instantly, Lemlist, Mailshake, or similar tools
• Comfortable using LinkedIn for professional networking and prospect outreach
• Strong resilience and ability to handle rejection while maintaining productivity
• Highly organized with strong attention to detail
• Ability to work independently and manage multiple priorities
• Comfortable working a 2:00 PM – 11:00 PM PH Time schedule
• Fresh graduates with exceptional written English skills and strong sales aptitude may be considered
• Background in SaaS, technology, AI, or business services industries is preferred

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Employment Code: 6.10.26.B

Job Summary

KDCI Outsourcing is seeking a Junior AI Marketing Specialist to support day-to-day content operations focused on AI-related content, tools, and industry trends. This role is responsible for researching emerging AI topics, producing short-form video content, and managing content publishing across multiple social media platforms.

The ideal candidate is highly organized, detail-oriented, and genuinely interested in artificial intelligence, digital content, and social media operations. This is a hands-on, execution-focused role with opportunities for growth as content operations expand across multiple business units.

Key Responsibilities

Research and Content Discovery

• Research trending AI tools, platforms, and industry news to identify content opportunities
• Cross-check content trackers to avoid duplicate topics and maintain content organization
• Assist in writing and reviewing scripts, captions, and content briefs
• Stay informed on emerging AI trends and developments relevant to target audiences

Video Asset Production

• Produce short-form video content, including clipping, trimming, voiceover integration, and basic editing
• Utilize AI-powered tools such as HeyGen, ElevenLabs, OpusClip, Canva, or similar platforms
• Organize and maintain content assets using established file naming conventions and folder structures
• Ensure content assets are prepared and optimized for publishing

Social Media Publishing and Management

• Schedule and publish content across TikTok, Instagram Reels, YouTube Shorts, and Facebook Reels
• Adapt captions, hashtags, and formatting according to platform-specific requirements
• Maintain publishing schedules and prevent duplicate uploads
• Support consistent content distribution across all channels

Analytics and Quality Assurance

• Monitor content performance and identify underperforming formats, topics, or campaigns
• Conduct quality checks on scripts, captions, visuals, audio, and final content assets before publishing
• Assist in identifying opportunities to improve engagement, reach, and content performance
• Ensure content aligns with brand guidelines and publishing standards

Process and Tracker Maintenance

• Maintain accurate content trackers, CSV files, upload logs, and asset databases
• Document workflow updates, platform-specific requirements, and process improvements
• Support ongoing content operations through organized recordkeeping and reporting

Job Requirements

• 1 to 2 years of experience in content operations, digital marketing, social media management, or related roles
• Familiarity with AI and large language model tools, with a strong interest in the AI industry
• Basic video editing skills including clipping, trimming, and simple content assembly
• Comfortable working with multiple tools, platforms, and workflows simultaneously
• Strong attention to detail and ability to manage trackers, schedules, and formatting requirements accurately
• Clear written English communication skills for scriptwriting, captions, and content documentation
• Basic spreadsheet and CSV management skills
• Ability to work in a fast-paced, execution-focused environment

Nice to Have

• Experience using Canva or similar design tools
• Familiarity with social media scheduling tools such as Buffer, Later, Blotato, or similar platforms
• Understanding of short-form video best practices for TikTok, Instagram Reels, and YouTube Shorts
• Experience using AI content generation tools such as HeyGen, ElevenLabs, or OpusClip
• Previous experience in content creation, social media management, or digital marketing roles

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Employment Code: 6.3.26.B

Job Summary

KDCI Outsourcing is seeking an Accounts Receivable / Collections Specialist responsible for supporting daily financial operations related to receivables, homeowner account management, collections, and payment processing. This role requires strong attention to detail, professionalism, and the ability to communicate effectively with homeowners, attorneys, clients, and internal teams.

The ideal candidate has experience handling collections, payment processing, delinquency management, and account reconciliations while maintaining compliance with HOA and property management regulations. This role plays a critical part in ensuring accurate account balances, timely collections, and professional client interactions.

Key Responsibilities

Accounts Receivable and Payment Processing

• Assess homeowner dues based on monthly, quarterly, biannual, and annual billing cycles
• Process and maintain special assessments and supporting spreadsheets
• Research and resolve missing, unapplied, or misposted payments
• Post, deposit, and adjust payments accurately within required timelines
• Process returned payments and lockbox payment files on a daily basis

Collections and Delinquency Management

• Process accounts receivable reports, delinquency notices, and past due statements
• Coordinate and submit delinquent accounts to attorneys when necessary
• Communicate professionally with attorneys regarding collections and delinquent accounts
• Offer, manage, and monitor payment plan arrangements
• Process and document bankruptcy-related information as required

Account Management and Draft Processing

• Set up, manage, and remove homeowners from automatic draft systems
• Execute automatic drafts accurately and according to schedule
• Maintain accurate homeowner account records and account balances

Financial and Administrative Support

• Perform general ledger entries and maintain accurate financial documentation
• Ensure compliance with applicable state collection laws and company policies
• Assist with additional operational and administrative tasks as assigned

Communication and Coordination

• Respond professionally to homeowner, client, attorney, and coworker inquiries via phone and email
• Collaborate with internal teams to resolve account and payment-related concerns efficiently

Job Requirements

• 2 to 5 years of experience in Accounts Receivable, Collections, or related financial roles
• Experience supporting US-based clients or companies is required
• Strong understanding of payment processing, delinquency management, and collections procedures
• Background in finance, accounting, collections, or customer account management preferred
• HOA management or property management industry experience is an advantage
• Proficiency in Google Workspace, including Gmail, Docs, and Sheets
• Ability to maintain professionalism during sensitive financial discussions
• Excellent written and verbal communication skills
• Strong analytical, organizational, and problem-solving abilities
• Ability to multitask, prioritize workload, and work independently in a fast-paced environment

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Employment Code: 6.3.26.B

Job Summary

KDCI Outsourcing is seeking a HubSpot CRM Administrator to serve as the go-to expert for all things HubSpot. This role is responsible for managing, maintaining, and optimizing the CRM system to ensure data integrity, improve system usage, and support cross-functional teams.

The HubSpot CRM Administrator will oversee workflows, reporting, automation, and CRM best practices to drive adoption and operational efficiency across the organization.

Key Responsibilities

• Own the day-to-day administration and configuration of HubSpot CRM
• Manage user permissions, team settings, pipelines, properties, and integrations
• Design, build, and maintain scalable workflows, sequences, automation, and lead scoring models
• Create and maintain dashboards and reports for Sales, Marketing, and Customer Success teams
• Collaborate with stakeholders to gather requirements and implement CRM enhancements
• Train and support users across departments to improve CRM adoption and efficiency
• Maintain data hygiene and conduct regular audits to ensure data accuracy and completeness
• Troubleshoot system issues, manage support tickets, and coordinate with HubSpot support when needed
• Monitor system usage trends and recommend process improvements or feature enhancements

Job Requirements

• 2+ years of experience in customer operations, sales operations, contract administration, or subscription management, preferably within a SaaS or recurring revenue environment
• Strong attention to detail with the ability to maintain accuracy and consistency across CRM and reporting processes
• Proficiency working with CRM and subscription tools such as HubSpot, Salesforce, Maxio, Chargebee, or Zuora
• Comfortable interpreting and tracking commercial contracts and billing terms
• Strong communication and collaboration skills
• High level of ownership, initiative, and ability to manage multiple priorities in a fast-paced environment

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Employment Code: 5.28.26.A

Job Summary

KDCI Outsourcing is seeking an experienced Accountant responsible for ensuring accurate, timely, and compliant month-end financial close for assigned clients. This role serves as the primary quality control layer between Bookkeepers and Accounting Leadership, ensuring postings, reconciliations, and financial reports meet US accounting standards and internal deadlines. The Accountant is expected to proactively identify risks, enforce internal controls, and manage multiple deadlines while maintaining accuracy and clear communication with stakeholders.

Key Responsibilities

Month-End Close & Oversight

• Ensure monthly closing deadlines are consistently met.
• Monitor Bookkeepers to confirm routine postings are timely and properly coded.
• Review journal entries and transactions for proper coding, completeness, and tie-out to source documents.
• Confirm all required close checklist items are completed.
• Escalate financial irregularities or control issues to the Accounting Manager immediately.

Financial Reporting

• Prepare and submit draft financial statements according to deadlines, including:
  • Income & Expense by Class
  • Income & Expense (Current Month and YTD)
  • Transactions by Vendor (Current and Prior Month)
• Ensure reports are accurate, properly classified, and fully supported.

Reconciliations

• Prepare monthly bank and balance sheet reconciliations.
• Review current-month activity for proper coding.
• Identify and document open and non-current items.
• Define corrective actions and ensure follow-up with Bookkeepers and the Accounting Manager.

Cash Flow Forecasting

• Collaborate with Bookkeepers to prepare a weekly four-week rolling cash flow forecast.
• Include AP aging, payroll activity, routine funding, and non-routine deposits.
• Submit forecasts to Accounting Leadership by noon every Thursday.

Process & Improvement

• Participate in special projects as assigned.
• Support ongoing improvements in accounting processes and internal controls.

Job Requirements

• 3–5+ years of accounting experience supporting US-based clients or entities.
• Strong understanding of US GAAP and month-end close processes.
• Experience reviewing Bookkeeper work and ensuring ledger accuracy.
• Hands-on experience with bank and balance sheet reconciliations.
• Strong financial reporting and analytical skills.
• Ability to manage multiple deadlines and communicate clearly across teams.
• Proficiency in accounting systems (QuickBooks and Zoho required).
• Strong Excel skills (reconciliations, lookups, pivots).

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Employment Code: 2.23.26.B

Job Overview

KDCI Outsourcing is looking for dynamic and trend-savvy Social Media Influencers to support content creation and community growth for a client in the AI and tech space. This role is ideal for content creators with a proven track record of building engaged audiences on platforms like Instagram, TikTok, or similar.

You will work collaboratively with writers and researchers to turn the latest AI trends into engaging, digestible, and viral content that educates and excites a growing community.

Key Responsibilities

• Research and post daily updates on AI tools, trends, and breakthroughs in an engaging format
• Select timely and relevant topics for content planning and execution
• Source or collaborate on creative visuals such as reels, carousels, infographics, and memes
• Publish 2 to 3 posts per day across Instagram and potentially other social platforms
• Collaborate with content writers and researchers to maintain factual accuracy and brand consistency
• Manage post engagement by responding to comments, initiating conversations, and building a loyal follower base
• Strategically grow the social media audience toward a target of 2 to 3 million followers

Job Requirements

• Minimum of 2 years of experience managing content or personal branding on platforms like Instagram or TikTok
• Proven success in organically growing a social media following for either personal or brand accounts
• Strong awareness of content trends, especially in the AI, tech, or startup space
• Excellent storytelling skills and a creative, visual approach to content creation
• Comfortable using tools like Canva, CapCut, or Adobe Creative Suite for basic design or video editing
• Familiarity with social media analytics tools to track performance and iterate on content strategy

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Employment Code: 4.20.26.B