Search Results for "Outsourcing"

Job Summary
KDCI Outsourcing is in search of a dynamic Multimedia Designer who possesses a blend of creativity and technical expertise. The ideal candidate will craft visually captivating videos, animations, and multimedia content tailored for diverse clients and campaigns. This role calls for strong visual storytelling abilities and a deep understanding of video editing, motion graphics, and design principles. The Multimedia Designer will ensure the impeccable execution and timely delivery of high-quality multimedia materials that align with project requirements and brand standards.

Key Responsibilities

• Execute all visual design stages from concept development to final output
• Produce, edit, and finalize video content, including storyboarding and integrating audio
• Design and develop engaging animations and motion graphics for various platforms
• Deliver creative solutions that effectively address project briefs and client objectives
• Create multimedia materials for marketing campaigns, social media, and internal or client presentations
• Stay current with design trends, multimedia technologies, and production best practices

Job Requirements

• At least 2–4 years of experience as a Multimedia Designer or in a similar role
• Strong portfolio demonstrating skills in motion graphics and static graphic design
• Intermediate knowledge of motion graphics and video editing workflows
• Proficiency in Adobe Premiere Pro, After Effects, and similar applications
• Proficient in Adobe Creative Suite, Microsoft Office, and Google Workspace tools
• Strong English communication skills, both written and verbal

Employment Code: 10.8.25.C

About the Role

KDCI Outsourcing is seeking a highly skilled Web & Graphic Designer to lead and execute creative projects from concept to completion. The ideal candidate will bring a strong mix of design expertise, technical ability, and leadership skills to deliver visually compelling and high-quality designs. This role involves collaborating with clients and internal teams, managing multiple design initiatives, and mentoring junior designers to ensure all outputs align with client and organizational goals.

Key Responsibilities

• Oversee web and graphic design projects from concept to completion, ensuring quality and timely delivery.
• Establish and communicate a clear creative vision aligned with client and company objectives.
• Develop innovative and effective design solutions based on project briefs.
• Stay current with design trends, technologies, and best practices to maintain competitive standards.
• Communicate directly with client stakeholders to facilitate feedback and collaboration.
• Contribute to strategic planning for design initiatives supporting broader marketing objectives.
• Coach and mentor junior designers, providing direction and ensuring adherence to brand and quality standards.

Job Requirements

• At least 2–4 years of experience as a Web & Graphic Designer or in a related role.
• Strong portfolio showcasing both web and graphic design projects.
• Solid understanding of web, graphic, and print design processes.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft & Google Workspace tools.
• Frontend coding experience in HTML4, HTML5, and CSS preferred.
• Strong English communication skills (verbal and written).
• Highly organized, detail-oriented, and capable of managing multiple design projects simultaneously.

Employment Code: 10.8.25.C

Job Summary
KDCI Outsourcing is seeking a Recruitment Specialist to support the growing demand for niche and global roles by helping balance requisition volume across the team. This role ensures faster time-to-fill while maintaining high hiring standards and delivering a positive candidate experience. The Junior Recruiter will work closely with the sourcing team, hiring managers, and clients to provide seamless recruitment support across various industries.

Key Responsibilities

• Manage requisitions across different levels, from entry-level to executive, for diverse industries
• Coordinate assessments, schedule SME interviews, and ensure timely updates to clients
• Deliver on monthly hiring KPIs while maintaining strong candidate conversion results
• Collaborate with the sourcing team to build, maintain, and strengthen proactive talent pipelines
• Provide recruitment insights and data to continuously improve hiring strategies and processes

Job Requirements

• 2–3 years of solid recruitment experience, preferably in an RPO or BPO environment
• Proven ability to manage multiple requisitions with minimal supervision
• Strong client-facing and communication skills, both written and verbal
• Knowledgeable in recruitment metrics and motivated by meeting performance-based goals
• Highly organized, detail-oriented, and able to thrive in a fast-paced environment

Employment Code: 10.7.25.B

Role Overview
KDCI Outsourcing is seeking a Night Shift Recruitment Coordinator to provide administrative and operational support to the recruitment team during US/EU business hours. This role is key in ensuring a seamless candidate experience by managing scheduling, preparing candidates for interviews, and supporting onboarding. By taking on coordination and documentation tasks, the Recruitment Coordinator enables recruiters to focus on interviewing and closing offers.

Key Responsibilities

• Manage interview scheduling, confirm attendance, follow up with candidates, and handle rescheduling
• Share interview guidelines and perform basic technical checks with candidates (e.g., internet connectivity)
• Attend client interviews to provide documentation support, note-taking, and candidate facilitation
• Respond to social media recruitment inquiries during after-hours
• Support candidate onboarding and ensure required documentation is submitted
• Maintain accurate records in Recruitee and keep trackers updated
• Provide handover updates to the day-shift recruitment team to ensure smooth transitions

Job Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• 1–2 years of experience in recruitment coordination, HR administration, or related functions
• Strong organizational and multitasking skills with high attention to detail
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and Google Workspace
• Experience with ATS tools (Recruitee preferred) is an advantage
• Willingness to work a permanent night shift (US time zone)

Employment Code: 10.7.25.B

Job Summary
KDCI Outsourcing is seeking a Billing Coordinator to support the accurate and timely management of patient billing and client charges. The role is responsible for coordinating coding, posting, and collections activities, ensuring compliance with insurance policies and third-party contracts. The ideal candidate is detail-oriented, dependable, and thrives in a multidisciplinary team environment while maintaining alignment with the company’s vision and standards.

Key Responsibilities

• Ensure accurate entry and submission of claims and timely collections in line with third-party contract terms and client co-pays
• Review and appeal unpaid or denied claims; follow up on outstanding claims within standard billing cycles
• Verify insurance coverage and review payments for compliance with contract terms
• Process invoices for client responsibility and collect payments as needed
• File and maintain accurate Explanation of Benefits (EOBs) and correspondence records
• Support collections process by initiating paperwork for bad debts as directed
• Prepare reports on receivables, billing accuracy, and collections performance
• Participate in accounts receivable management meetings with the Billing Manager
• Respond promptly to billing inquiries from clients and insurance providers
• Identify reimbursement issues and escalate when necessary

Job Requirements

• Bachelor’s degree in any field
• At least 6 months of medical billing experience with Medical Insurance Billing and Coding Certification
• Familiarity with billing systems (Office Ally preferred)
• Strong English communication and organizational skills, with high accuracy in data entry
• Willingness to work the night shift (US time zone)

Employment Code: 10.7.25.C

Job Summary
KDCI Outsourcing is seeking an RFP Specialist to support the business development team in securing new opportunities through exceptional RFP management. This role involves analyzing RFPs and RFIs, researching potential clients, designing compelling presentations, and collaborating with global teams to ensure timely, high-quality deliverables. The ideal candidate is highly analytical, detail-oriented, and skilled at turning insights into winning submissions that drive client acquisition and growth.

Key Responsibilities

• Conduct thorough analysis of RFPs, RFIs, and other pre-contract materials to understand client needs and requirements
• Perform market research on potential clients, competitors, and proposal opportunities to support business development
• Identify strategies to convert prospects into clients and provide actionable recommendations
• Assist sales and marketing teams in the design, creation, and optimization of presentations and pitches to improve client experience and operational efficiency
• Collaborate with global teams to ensure timely, accurate, and high-quality deliverables
• Maintain and update a repository of templates, case studies, and client-specific documents for efficiency and consistency
• Identify winning RFP trends and provide feedback to continuously improve processes and strategies

Job Requirements

• Strong organizational and communication skills with the ability to collaborate effectively across teams
• Highly analytical with excellent attention to detail and the ability to gather and interpret information for submissions
• Creative ability to design visually appealing pitch decks and presentations that communicate solutions clearly
• Proficiency in Microsoft Office or Google Workspace tools
• Strong writing and editing skills for developing persuasive and accurate content
• Ability to work independently, manage multiple priorities, and meet deadlines
• Positive, solutions-oriented mindset with a commitment to continuous improvement

Employment Code: 10.7.25.C

Job Summary
KDCI Outsourcing is seeking a Virtual Assistant – Partnership Specialist to strengthen client relationships and support partnership activities. This role focuses on handling inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with clients. The ideal candidate is highly organized, detail-oriented, and confident in client-facing situations, with experience in the outsourcing or offshoring industry.

Key Responsibilities

• Manage inbound client and partner inquiries with professional and timely responses
• Conduct service demos to present KDCI’s solutions and capabilities to prospective partners
• Create, format, and deliver professional proposals and presentations
• Perform follow-ups with clients and partners to track next steps and maintain engagement
• Keep CRM and internal records updated with accurate client/partnership data
• Collaborate with internal teams to align deliverables with client requirements
• Provide general administrative and coordination support to the Partnerships team

Job Requirements

• 2–3 years of experience in a Sales Support, Partnerships, or Virtual Assistant role (inbound-focused)
• Background in the outsourcing or offshoring industry is required
• Strong English communication skills (verbal and written), with confidence in client-facing presentations
• Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce)
• Ability to prepare professional proposals, reports, and client materials with high attention to detail
• Excellent organizational and multitasking skills with the ability to manage multiple client requests
• Proactive, adaptable, and collaborative in a fast-paced, global environment
• Willingness to work a night shift to support US/EU clients

Employment Code: 9.26.25.B

Job Summary
KDCI Outsourcing is seeking a detail-oriented Finance & Accounting Associate – Global Operations to manage core accounting functions and ensure compliance across international operations. This role covers day-to-day bookkeeping, bank and intercompany reconciliations, monthly close activities, reporting, and audit readiness. The ideal candidate has hands-on experience with both US and UK accounting environments and is confident in maintaining strong financial controls while providing light HR and operations support when needed.

Key Responsibilities

• Perform daily bookkeeping activities, including AP/AR transactions, journal entries, and general ledger maintenance
• Prepare and review bank reconciliations and intercompany reconciliations across multiple entities
• Support monthly closing activities, including accruals, prepayments, depreciation, and adjusting entries
• Generate and deliver monthly financial reports, ensuring accuracy and compliance with internal controls
• Maintain thorough documentation and schedules to ensure audit readiness year-round
• Assist with financial analysis, cost monitoring, and variance reporting as required
• Provide light HR and operations support, such as payroll coordination, benefits tracking, or staff reimbursements
• Collaborate with cross-border finance teams to standardize processes and ensure alignment with global policies

Job Requirements

• Bachelor’s degree in Accounting, Finance, or a related field
• 1–3 years of experience in bookkeeping, reconciliations, or general accounting
• Hands-on experience with accounting tasks in both US and UK environments
• Familiarity with bank reconciliations, journal entries, and monthly close activities
• Strong understanding of accounting principles and internal controls
• Proficiency with Microsoft Excel and exposure to accounting software
• Strong attention to detail and organizational skills
• Good interpersonal skills — proactive, collaborative, and willing to contribute to a remote team environment
• Experience supporting audit preparation and implementing financial controls
• Familiarity with HR/operations processes such as payroll coordination or benefits administration

Employment Code: 9.26.25.C

Job Summary
KDCI Outsourcing is seeking a Marketing Manager with hands-on experience in content marketing, SEO, social media management, PPC advertising (search and social), and email marketing. This role is ideal for a proactive marketer who has a solid background in BPO marketing and can help execute campaigns that generate leads, strengthen brand presence, and drive measurable results. You will work closely with cross-functional teams to deliver digital marketing initiatives that align with the company’s business objectives.

Key Responsibilities

• Execute and monitor content marketing initiatives to support lead generation and brand growth
• Implement SEO strategies through keyword research, on-page/off-page optimization, and link-building
• Manage and maintain social media accounts (LinkedIn, Meta, TikTok, etc.) to drive engagement and visibility
• Plan, launch, and optimize PPC campaigns across Google Ads, Meta Ads, and LinkedIn Ads
• Coordinate and execute email marketing campaigns, including newsletters and automated flows
• Track campaign performance (traffic, engagement, leads, conversions) and prepare reports for leadership
• Collaborate with design, sales, and other teams to ensure alignment and timely execution of marketing assets
• Stay updated on industry trends, competitor activities, and emerging tools to continuously enhance outcomes

Job Requirements

• Minimum 3 years of digital marketing experience, preferably within the BPO or outsourcing industry
• Proven track record in content marketing, SEO, social media, PPC, and email marketing
• Proficiency with Google Ads, Meta Ads Manager, LinkedIn Ads, and email marketing platforms (e.g., Mailchimp, HubSpot, Klaviyo)
• Skilled in Google Analytics, SEMrush, Ahrefs, or similar tools for SEO and performance tracking
• Excellent written and verbal communication skills with high attention to detail
• Proficiency in Microsoft Office Suite, Google Workspace, and CRM/marketing automation tools
• Strong organizational and multitasking skills; able to manage multiple campaigns simultaneously
• Familiarity with A/B testing, conversion rate optimization (CRO), and funnel marketing
• Ability to work independently and collaborate across teams

Employment Code: 9.22.25.B

Job Summary
KDCI Outsourcing is seeking a General Accountant to manage day-to-day finance operations including Accounts Payable (AP), Accounts Receivable (AR), banking, and month-end closing. This role requires accuracy, attention to detail, and the ability to work independently while meeting critical deadlines.

Key Responsibilities

• Manage AP/AR operations, including invoice processing, payments, customer receipts, and expense claims
• Monitor and reconcile bank accounts; ensure accuracy of daily and weekly transactions
• Process monthly payment batches, direct debits, and ad hoc payments
• Prepare and post month-end journals (accruals, prepayments, fixed assets, depreciation)
• Complete balance sheet reconciliations and month-end close within deadlines
• File monthly GST returns and manage related bank transactions
• Support event-based bulk invoicing, receipting, and other high-volume activities as needed
• Assist with cash flow forecasts, debtor monitoring, and other financial reporting tasks
• Collaborate with the finance team to continuously improve processes and ensure compliance

Job Requirements

• Bachelor’s degree in Accounting, Finance, or related field preferred
• Experience in general accounting, AP/AR management, bank reconciliation, and month-end closing
• Proficiency in ERP/finance systems and Excel
• Strong attention to detail, organizational skills, and ability to meet mid-month and month-end deadlines
• Flexible to work additional hours during peak periods such as annual events

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Employment Code: 9.22.25.C