Search Results for "Outsourcing"

Job Summary

KDCI Outsourcing is seeking an experienced Accountant responsible for ensuring accurate, timely, and compliant month-end financial close for assigned clients. This role serves as the primary quality control layer between Bookkeepers and Accounting Leadership, ensuring postings, reconciliations, and financial reports meet US accounting standards and internal deadlines. The Accountant is expected to proactively identify risks, enforce internal controls, and manage multiple deadlines while maintaining accuracy and clear communication with stakeholders.

Key Responsibilities

Month-End Close & Oversight

• Ensure monthly closing deadlines are consistently met.
• Monitor Bookkeepers to confirm routine postings are timely and properly coded.
• Review journal entries and transactions for proper coding, completeness, and tie-out to source documents.
• Confirm all required close checklist items are completed.
• Escalate financial irregularities or control issues to the Accounting Manager immediately.

Financial Reporting

• Prepare and submit draft financial statements according to deadlines, including:
  • Income & Expense by Class
  • Income & Expense (Current Month and YTD)
  • Transactions by Vendor (Current and Prior Month)
• Ensure reports are accurate, properly classified, and fully supported.

Reconciliations

• Prepare monthly bank and balance sheet reconciliations.
• Review current-month activity for proper coding.
• Identify and document open and non-current items.
• Define corrective actions and ensure follow-up with Bookkeepers and the Accounting Manager.

Cash Flow Forecasting

• Collaborate with Bookkeepers to prepare a weekly four-week rolling cash flow forecast.
• Include AP aging, payroll activity, routine funding, and non-routine deposits.
• Submit forecasts to Accounting Leadership by noon every Thursday.

Process & Improvement

• Participate in special projects as assigned.
• Support ongoing improvements in accounting processes and internal controls.

Job Requirements

• 3–5+ years of accounting experience supporting US-based clients or entities.
• Strong understanding of US GAAP and month-end close processes.
• Experience reviewing Bookkeeper work and ensuring ledger accuracy.
• Hands-on experience with bank and balance sheet reconciliations.
• Strong financial reporting and analytical skills.
• Ability to manage multiple deadlines and communicate clearly across teams.
• Proficiency in accounting systems (QuickBooks and Zoho required).
• Strong Excel skills (reconciliations, lookups, pivots).

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Employment Code: 2.23.26.B

Job Summary

KDCI Outsourcing is seeking a Photo Retoucher responsible for the professional enhancement and manipulation of commercial imagery. This role requires advanced expertise in high-end skin retouching, product compositing, and color grading. The ideal candidate can transform raw image files into polished, high-quality visual assets that align with brand-specific aesthetic standards and technical requirements for both web and print outputs.

Key Responsibilities

High-End Retouching

• Perform non-destructive editing techniques including frequency separation, dodge and burn, advanced masking, and detailed retouching for portraits and product imagery

Color Grading & Matching

• Ensure color accuracy and consistency across entire shoots, matching skin tones or product colors to physical samples and maintaining brand standards

Complex Compositing

• Combine multiple exposures or elements into seamless final images, including background swaps and lighting adjustments

Pathing & Masking

• Create precise clipping paths and alpha channels for complex subjects such as hair, jewelry, and transparent objects

Quality Control

• Review final renders for halos, artifacts, banding, and resolution inconsistencies to ensure premium-quality delivery

Job Requirements

• 3–5 years of professional experience in a photo studio, advertising agency, or high-volume e-commerce environment
• Expert-level proficiency in Adobe Photoshop and Lightroom
• Strong understanding of color spaces (sRGB, Adobe RGB, CMYK), bit depth, and file formats (TIFF, PSD, RAW)
• Strong eye for detail and anatomy, with the ability to follow artistic direction precisely
• Willing to work in a hybrid setup (3 days onsite, 2 days remote)

Work Ethics & Traits

• Artistic Eye – Understands light, shadow, and texture to create natural, high-end edits
• Patience & Focus – Maintains quality while handling high volumes of precision-based tasks
• Process Discipline – Keeps organized, non-destructive layer structures for collaborative editing
• Receptiveness to Critique – Able to pivot quickly based on creative direction and feedback

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Employment Code: 2.16.26.B

Job Summary

KDCI Outsourcing is seeking a detail-oriented Medical Records Encoder (Entry-Level) to support secure medical file extraction and migration processes. This role is responsible for extracting, organizing, renaming, validating, and uploading patient PDF files from an existing EMR system to a designated Google Drive. Accuracy, confidentiality, and strict adherence to medical data handling standards are essential. The position requires prior experience in a medical account environment and full onsite availability.

Key Responsibilities

• Extract patient PDF files from the existing EMR system with complete accuracy.
• Rename files according to prescribed naming conventions and formatting standards.
• Organize files systematically within designated folders for structured retrieval.
• Upload validated files to assigned Google Drive folders following strict placement guidelines.
• Perform thorough validation and quality checks before final submission.
• Ensure strict compliance with medical data privacy and confidentiality standards at all times.

Job Requirements

• At least 6 months to 1 year of experience in a Medical Account (BPO or healthcare environment required).
• Experience working with:
  • EMR/EHR systems
  • Medical documentation
  • Patient records management
• Strong knowledge of file organization and naming conventions.
• Proficient in Google Drive and basic data management tools.
• High attention to detail and strong organizational skills.
• Willing to work full onsite.
• Able to handle confidential medical information responsibly.

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Job Overview

KDCI Outsourcing is seeking an Email Marketing Specialist to create engaging, performance-oriented email content that supports marketing campaigns across multiple brands. This role focuses on developing compelling copy, managing email schedules, optimizing content through testing, and ensuring all communications follow brand voice and objectives.

The ideal candidate is detail-oriented, highly organized, and proficient in using HubSpot to manage email workflows, segmentation, and reporting.

Key Responsibilities

• Write clear, engaging, and brand-aligned email content for campaigns and automated flows.
• Manage the email marketing calendar to ensure timely and coordinated execution.
• Build and segment email lists within HubSpot for targeted and personalized messaging.
• Conduct A/B testing on subject lines, messaging, and content variations.
• Monitor key performance metrics including open rates, click-through rates, and conversions.
• Generate performance reports and provide content-driven insights for improvement.
• Maintain data hygiene and ensure list accuracy within HubSpot.
• Collaborate with cross-functional teams to align email content with broader marketing initiatives.
• Ensure all emails follow brand guidelines, tone, and visual standards.
• Apply feedback and performance data to refine messaging and optimize results.
• Assist with content formatting, light design adjustments, and HTML/CSS edits when needed.

Job Requirements

• Bachelor’s degree in Communications, Marketing, Business, English, or related field; or equivalent experience.
• Proven experience creating email marketing content or managing email campaigns.
• Proficiency in HubSpot (email builder, segmentation, analytics, workflows).
• Strong writing, editing, and proofreading skills with high attention to detail.
• Familiarity with basic performance analytics and content optimization principles.
• Basic design skills using Canva or Adobe Creative Suite is a plus.
• Basic knowledge of HTML/CSS for email formatting (preferred).
• Ability to collaborate effectively across teams and maintain consistent communication.
• Strong organizational skills and ability to meet tight deadlines in a dynamic environment.
• Self-motivated, adaptable, and able to manage shifting priorities.
• Proficiency in Microsoft Office Suite and Microsoft Teams.

Employment Code: 2.11.26.B

Job Summary

KDCI Outsourcing is seeking a detail-oriented General Accountant (Bookkeeping + AP/AR) to manage day-to-day accounting operations and ensure timely, accurate transaction recording. The ideal candidate will be responsible for maintaining compliant financial records, processing accounts payable and receivable, and supporting month-end and year-end closings.

Key Responsibilities

• Maintain and update the PH BIR-compliant chart of accounts.
• Record transactions such as AP/AR, journals, accruals, prepayments, payroll, deposits, and advances.
• Perform bank reconciliations and maintain general ledger accounts.
• Manage purchase orders, employee reimbursements, and allowances.
• Handle AP processing, including invoice entry, monitoring, and preparing aging reports.
• Track AR (excluding in-house functions as advised by Digital Halo).
• Support month-end and year-end closing activities and ensure compliance with accounting standards.

Job Requirements

• Minimum of 4 years’ experience in bookkeeping and AP/AR functions.
• Proficient in QuickBooks and other major accounting platforms.
• Strong knowledge of BIR-compliant chart of accounts.
• Proven experience managing month-end closing activities.

Employment Code: 2.11.26.B

Job Summary

KDCI Outsourcing is seeking a Staff Writer to create high-quality, original written content across client case studies, business research papers, and company communications. This role is not focused on generic SEO blogging. Instead, it is responsible for producing substantive, insight-driven content that demonstrates KDCI’s impact on clients, showcases operational outcomes, and positions the company as a thought leader in outsourcing and professional services.

The ideal candidate has a journalism or research-driven writing background and is comfortable turning real business data, interviews, and operational results into compelling narratives. This role requires curiosity, analytical thinking, and the ability to independently propose and develop story ideas that matter to decision-makers.

Key Responsibilities

• Write original client case studies that document KDCI’s results, processes, and business impact across industries.
• Produce research papers and white papers analyzing business process outcomes, outsourcing performance, productivity, cost efficiency, and operational improvements.
• Write company newsletters and internal/external updates highlighting milestones, client wins, product launches, and company developments.
• Propose story ideas and research topics to the marketing and leadership team, based on trends, client data, and market opportunities.
• Conduct interviews with clients, account managers, executives, and subject-matter experts to gather firsthand insights.
• Perform independent research, data validation, and fact-checking to ensure accuracy and credibility.
• Translate complex business and operational concepts into clear, persuasive, and engaging content for executive-level and professional audiences.
• Collaborate with marketing, sales, and leadership to align content with strategic positioning and go-to-market initiatives.
• Revise and refine content based on editorial feedback while maintaining high standards of quality, structure, and originality.
• Maintain consistency with KDCI’s brand voice, tone, and editorial standards across all written materials.

Job Requirements

• Bachelor’s degree in Journalism, Communications, English, Business, or a related field.
• 2–4 years of professional writing experience in journalism, research writing, B2B content, or editorial publishing.
• Demonstrated experience writing case studies, research articles, white papers, or analytical business content.
• Strong portfolio of published work showing original reporting, structured thinking, and depth of analysis.
• Ability to conduct interviews, extract insights, and synthesize qualitative and quantitative information into compelling narratives.
• Exceptional writing, editing, and proofreading skills with attention to clarity, logic, and factual accuracy.
• Ability to independently generate content ideas and story angles without relying on prompts.
• Strong time management skills and the ability to manage multiple projects and deadlines.
• Comfortable working cross-functionally with marketing, operations, and executive leadership.

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Employment Code:1.11.26.B

Job Summary

KDCI Outsourcing is seeking a Senior Full-Stack Web Developer (AI-Enabled) to design, build, and maintain high-quality websites and web applications using a mix of modern no-code/low-code platforms and full-stack development. This role leverages AI-assisted workflows to accelerate delivery while maintaining strong standards for performance, scalability, and user experience.

The ideal candidate thinks in systems, makes sound architectural decisions, and actively uses generative AI tools to improve development speed, quality, and efficiency across modern web projects.

Key Responsibilities

Web & Application Development

• Build high-quality marketing websites and web applications using Framer, Webflow, and modern frameworks
• Develop custom front-end and back-end functionality when platform limitations require it
• Ensure responsive design, performance optimization, accessibility, and SEO best practices
• Collaborate onsite and remotely with designers, product managers, and stakeholders to translate requirements into production-ready builds

AI-Assisted Development

• Use Claude, ChatGPT, and other generative AI tools to accelerate development, debugging, refactoring, and documentation
• Apply AI for rapid prototyping, code generation, UX copy support, workflow automation, and testing
• Continuously improve development speed and output quality through AI-driven processes

Architecture & Best Practices

• Make technical decisions on when to use platforms versus custom code
• Maintain clean, scalable, and maintainable codebases
• Review code and mentor junior developers during onsite collaboration days
• Ensure security, performance, and scalability across projects

Job Requirements

Technical Skills

• 5+ years of experience as a Full-Stack Web Developer
• Strong experience with Framer and/or Webflow
• Proficiency in HTML, CSS, JavaScript
• Experience with modern frameworks such as React, Next.js, or similar
• Back-end experience including Node.js, APIs, databases, and authentication
• Familiarity with Git, version control, and deployment workflows

AI & Modern Tooling

• Hands-on experience using Claude, ChatGPT, or similar AI platforms in real projects
• Comfortable integrating AI into daily workflows (not limited to experimentation)
• Strong understanding of how AI improves productivity without sacrificing quality

Professional Attributes

• Senior-level developer who can work independently and collaboratively
• Comfortable working in a hybrid setup (onsite and remote)
• Strong problem-solving and system-thinking skills
• Curious, adaptable, and enthusiastic about AI-driven development
• Clear communicator with a team-first mindset

Nice to Have

• Experience building SaaS products, dashboards, or internal tools
• Familiarity with headless CMS or e-commerce platforms
• Experience mentoring or supporting junior developers
• Exposure to DevOps, CI/CD, or cloud infrastructure

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Employment Code: 2.10.26.B

Job Summary

KDCI Outsourcing is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level service to high-value clients. This role is responsible for managing complex travel arrangements using Amadeus GDS, including flight and hotel bookings, ticketing, and itinerary management. The position follows a shifting schedule aligned with UK time and requires availability on weekends and holidays to ensure uninterrupted support for traveling clients.

Key Responsibilities

Travel Booking and Research

• Research and propose personalized travel itineraries, including flights, hotels, and ground transportation
• Use Amadeus GDS to book flights and hotels, manage queues, issue tickets, and process re-issues
• Ensure all bookings are accurate, cost-effective, and aligned with client preferences

Client Communication and Service

• Communicate professionally with clients via WhatsApp, email, and phone with clarity and discretion
• Monitor in-trip clients to ensure seamless travel experiences and resolve issues promptly
• Deliver culturally sensitive, concierge-level service to high-net-worth individuals
• Provide real-time travel support and guidance during weekends and assigned shifts

Operations and Issue Management

• Monitor and manage Amadeus GDS ticketing queues during assigned shifts
• Proactively identify and resolve booking or travel-related issues to prevent disruptions
• Maintain high responsiveness and accountability during weekend and holiday operations

Administrative and CRM Support

• Accurately log all bookings, client notes, and communications in the CRM system
• Coordinate with the Accounts team on invoicing, payment follow-ups, and reconciliation
• Ensure all documentation is professional, organized, and client-ready

Supplier Coordination and Market Insight

• Coordinate with luxury service providers such as hotels, drivers, and concierge teams to fulfill complex travel requests
• Represent the company professionally while building strong supplier relationships
• Stay informed on luxury travel trends and key destinations including London, Italy, France, New York, and Spain

Job Requirements

• Minimum of 2 years of experience in luxury travel, concierge services, or a related role
• Proficiency in Amadeus GDS for flight and hotel bookings is required
• Familiarity with fare rules and basic ticket re-issues
• Experience supporting high-net-worth clients with proactive and solutions-driven service
• Previous experience as an Executive Assistant supporting complex travel arrangements is highly valued
• Experience managing client communication across WhatsApp, email, and phone
• Strong attention to detail when preparing client-ready itineraries and proposals
• Ability to work independently, including weekends and holidays
• Exposure to concierge-style services such as restaurant reservations or private transfers
• Reliable availability to support weekend and holiday operations

Employment Code: 1.14.26.C

Job Overview

KDCI Outsourcing is seeking a UI/UX Designer to create intuitive and user-centered interfaces for web and mobile applications. This role focuses on improving user experience through research, interaction design, and usability testing. The UI/UX Designer will collaborate closely with product managers, developers, and cross-functional teams to deliver seamless, consistent, and high-quality user experiences across digital platforms.

Key Responsibilities

• Design user-friendly interfaces for web and mobile applications
• Conduct user research, usability testing, and experience evaluations
• Develop wireframes, user flows, prototypes, and high-fidelity UI designs
• Translate business and product requirements into effective UX solutions
• Collaborate with product managers, developers, and stakeholders to ensure smooth implementation
• Validate designs through feedback, testing, and iteration
• Maintain consistency in design patterns, components, and interaction standards
• Stay updated on UI and UX trends, tools, and best practices

Job Requirements

• Proven experience as a UI/UX Designer with a strong portfolio showcasing UX work
• Proficiency in Figma, Sketch, Adobe XD, or similar UI and UX design tools
• Strong understanding of user-centered design principles
• Experience in wireframing, prototyping, and usability testing
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving, communication, and analytical skills
• Basic understanding of HTML, CSS, and JavaScript is a plus

Employment Code: 1.12.26.B

Job Overview
We are seeking an Art Director with strong creative and production expertise to guide our design team, elevate visual output, and contribute to the development of high-impact creative solutions. This role requires a balance of conceptual leadership and hands-on execution, ensuring that all design work aligns with project goals, brand standards, and client expectations.

Experience with AI-driven creative tools such as ChatGPT, Midjourney, Leonardo, Gemini, or Runway ML is a plus, as we aim to incorporate modern technology into our creative process.

Key Responsibilities

• Provide creative direction and visual guidance to designers across multiple projects.
• Oversee the development of design concepts, ensuring consistent quality and brand alignment.
• Collaborate with internal teams and stakeholders to translate project requirements into compelling visual solutions.
• Review and refine design deliverables to maintain high creative standards.
• Support the training and development of junior designers, fostering growth and innovation.
• Manage timelines, workload distribution, and production quality across the design team.
• Help optimize creative workflows and adopt best practices for hybrid work environments.
• Utilize AI tools and emerging technologies to enhance creative efficiency and ideation.
• Participate in client calls or internal presentations to articulate design rationale and creative direction when needed.

Requirements

• 4–5+ years of experience in a senior design or art direction role, with involvement in both conceptual and production work.
• Strong portfolio demonstrating expertise in design, branding, layout, and campaign execution.
• Experience mentoring junior designers and contributing to creative team development.
• Proficiency in major design software (Adobe Creative Suite, Figma, etc.) and familiarity with project management tools.
• Hands-on experience or working knowledge of AI creative tools (ChatGPT, Midjourney, Leonardo, Gemini, and/or Runway ML) is a plus.
• Strong creative judgment, communication skills, and the ability to solve problems through design.
• Ability to balance multiple deadlines, manage feedback, and maintain design quality under pressure.

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Employment Code: 1.28.26.B