Search Results for "Outsourcing"

Job Summary:

As a Paid Media Specialist at KDCI Outsourcing, you will support the client’s global marketing efforts by executing data-driven paid social campaigns across key markets. Working closely with internal teams and external partners, you’ll manage campaign development, optimization, and reporting to ensure performance aligns with marketing goals. This role requires strong attention to detail, budget management skills, and a passion for staying up to date with paid social best practices.

Responsibilities:

• Execute strategic, global paid social campaigns that support the approved global themes for the client’s entire product portfolio.
• Work collaboratively with global marketing teams and 3rd party creative agency(ies) to develop, execute, and optimize paid social campaigns for key markets through a/b testing, bidding optimizations, automation, budget management, and competitor analysis.  
• Assist with tracking, measuring, and reporting performance of Paid Social campaigns, and assess against marketing and business goals.
• Utilize internal tools to put relevant processes and tracking in place in order to evaluate campaign success.
• Coordinate with the Digital Marketing Manager on the upkeep of the campaign spending, ensuring each campaign stays on budget.
• Stay up to date on learning paid social best practices.

Requirements

• Minimum of 3 years’ hands-on experience in B2B marketing with a focus on paid social and campaign development, execution, and measurement in a corporate environment.
• Recent experience within a similar industry, initiating and supporting digital marketing, lead generation, and customer engagement activities.
• Bachelor’s degree in marketing or proven equivalent experience.
• Excellent English writing and communication skills.
• Intermediate working knowledge of paid social media platforms (LinkedIn, Facebook/Meta, and X)
• Intermediate knowledge of marketing automation systems (ideally Pardot)
• Basic knowledge of CRM systems (ideally Salesforce.com)
• Basic knowledge and experience using a CMS.
• Ability to plan and execute multiple paid social campaigns that align with the brand and generate engagement.
• Excellent time management and organization skills.
• Good communication and collaboration skills across departments, hierarchy, and within a global organization.
• Ability to work autonomously as well as part of a team.
• Ability to thrive in a fast-paced, challenging environment.
• Up-to-date with the latest trends and best practices in digital marketing topics.
• Self-motivated and committed, Organized and focused, High attention to detail.
• Love learning and developing new skills.
• Experience and knowledge of the education technology sector are welcome.
• Good analytical skills and data-driven thinking.

Snapshot

Employment Type: Hybrid

Department: Back Office

Work Schedule: 5-day work week, Night shift

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Employment Code: 5.13.25.B

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We're seeking a talented and results-oriented Demand Generation Copywriter to play a crucial role in driving our marketing and sales success. You'll be responsible for crafting compelling and persuasive copy across various channels to attract, engage, and convert our target audience.  

Responsibilities:

• Demand Generation Expertise: Develop high-performing copy for demand generation initiatives, focusing on attracting and nurturing leads through the marketing funnel.

• Sales Outbound Email Sequences: Write persuasive and personalized outbound email sequences for the sales team to engage prospects and generate interest.

• Campaign Email & Landing Page: Write engaging and conversion-focused email sequences and landing page content that aligns with campaign objectives and drives desired actions (e.g., demo requests, ebook downloads).

• Headline & Call-to-Action Optimization: Craft compelling headlines and clear, concise calls-to-action, including generating variations for A/B testing to continuously improve performance.

• Social Media & Digital Advertising Copy: Develop engaging and attention-grabbing copy for social media posts and digital advertisements across various platforms.

• Video Scripting (Desired): Ideally, you will have experience crafting concise and impactful scripts for short-form video advertisements (e.g., 30-second spots) that effectively convey key messages.

• SEO Awareness: Apply knowledge of SEO principles to optimize copy for search engines, ensuring content is discoverable and drives organic traffic.

• Collaboration: Work closely with marketing, sales, and design teams to ensure consistent brand messaging and campaign alignment.

• Testing & Optimization: Participate in A/B testing and analyze copy performance to identify areas for improvement and optimize for better results.

Requirements

• 3 + years of proven experience as a Copywriter, with a strong focus on demand generation.

• Demonstrable experience in writing high-converting campaign emails and landing pages.

• Excellent ability to craft compelling headlines and effective calls-to-action, with experience in A/B testing methodologies.

• Proven success in writing engaging copy for social media and digital advertising platforms.

• Experience writing effective outbound sales email sequences.

• Experience in crafting scripts for short-form video advertisements. [Optional but desirable]  

• Solid understanding of SEO principles and their application in copywriting.

• Strong understanding of marketing funnels and customer journeys.

• Excellent writing, editing, and proofreading skills with meticulous attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.    

• Strong organizational and time management skills.

• A portfolio showcasing relevant copywriting samples.

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Snapshot

Employment Type: Hybrid

Department: Back Office

Work Schedule: 5-day work week, Night shift

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Employment Code: 5.13.25.B,C

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Job Overview:
We are looking for a relationship-driven and results-oriented Partnership Development Specialist to join our dynamic team.

In this role, you will handle warm inbound leads generated through our marketing and sales channels. You will be the first point of contact for potential clients—scheduling and leading discovery calls, identifying their unique needs, presenting tailored BPO solutions, and guiding them through to contract signing. Your work will directly contribute to our growth by creating long-term, value-driven partnerships.

Responsibilities:

• Respond promptly and professionally to inbound sales inquiries and warm leads
• Conduct discovery calls to understand client needs and provide relevant service recommendations
• Engage prospects via email, phone, and virtual meetings to understand their business goals
• Clearly and consultatively present KDCI’s BPO service offerings
• Develop customized proposals and presentations based on specific client requirements
• Manage the full sales process from inquiry to contract signing and ensure a smooth transition to the onboarding and operations team
• Build and maintain strong relationships with potential and current clients, acting as a trusted advisor throughout the sales cycle
• Collaborate closely with the marketing and client success teams to ensure consistent client experience and brand messaging
• Keep CRM systems and internal tools updated with all lead activities, pipeline stages, and next steps

Requirements:

• Minimum of 2 years of experience in sales, account management, or client engagement—preferably in the BPO or outsourcing industry
• Excellent verbal and written communication skills with a strong ability to build rapport and trust
• Skilled at identifying client pain points and proposing effective service-based solutions
• Experience presenting to small and mid-sized business clients in a virtual setting
• Organized, detail-oriented, and capable of managing multiple leads and follow-ups
• Proficient in CRM platforms (e.g., HubSpot, Salesforce) and communication tools (e.g., Zoom, Slack, email marketing platforms)

Preferred Qualifications:

• Experience in professional services, outsourcing, or customer support solutions
• Familiarity working with international clients, particularly in the U.S., Canada, Australia, or Europe
• Knowledge of service-level agreements (SLAs), contracts, and B2B sales cycles

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Employment Code: 4.23.25

Job Overview:
We are looking for a highly motivated and results-driven Client Acquisition Specialist to join our growing Business Process Outsourcing (BPO) team.

The ideal candidate will be responsible for identifying and engaging prospective clients through various outbound channels, delivering tailored presentations, and closing new business opportunities. This role is key to expanding our client base and driving overall company growth. If you have a passion for sales, excellent communication skills, and the ability to work independently, we encourage you to apply.

Responsibilities:

• Conduct outbound prospecting to identify potential clients through channels such as cold outreach, LinkedIn, and email campaigns
• Initiate contact and build strong relationships with key decision-makers to generate interest in KDCI's BPO services
• Customize presentations and proposals that align with client requirements and industry needs
• Lead discovery calls to understand client pain points and provide tailored service solutions
• Deliver compelling sales pitches that effectively communicate the value and capabilities of our services
• Manage sales negotiations and close deals to acquire new business
• Track outreach efforts, leads, and sales activities accurately using CRM tools
• Collaborate with internal teams to ensure a seamless client onboarding experience
• Monitor market trends, competitor activity, and industry developments to enhance prospecting strategies

Requirements:

• Minimum of 2 years experience in outbound sales, business development, or lead generation, preferably in the BPO or professional services industry
• Proven track record in full-cycle sales, from prospecting to closing deals
• Strong verbal and written communication skills
• Self-driven, target-oriented, and able to work independently with minimal supervision
• Comfortable conducting cold outreach and virtual presentations
• Proficient in CRM and sales platforms (e.g., HubSpot, Salesforce, LinkedIn Sales Navigator) and communication tools (e.g., Zoom, Slack, email platforms)

Preferred Qualifications:

• Experience in selling outsourcing solutions such as customer service, back-office support, finance, or eCommerce services
• Familiarity with international markets including the U.S., Canada, Australia, or Europe
• Ability to tailor proposals and adapt messaging based on client industry and needs

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Employment Code: 4.23.25.B

Job Overview

KDCI Outsourcing is seeking forward-thinking AI & Automation Lead to champion the adoption and implementation of artificial intelligence (AI) and intelligent automation solutions across the organization. This strategic role will identify high-impact opportunities for AI integration, lead solution design and deployment, and drive process innovation to boost operational efficiency, accuracy, and scalability.

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Key Responsibilities

• Partner with cross-functional teams to identify business processes that can benefit from AI and automation.
• Lead the design, development, and deployment of AI-powered solutions and intelligent workflows.
• Provide strategic and technical leadership in selecting, customizing, and integrating AI/ML tools, APIs, and platforms.
• Ensure reliability, performance, and scalability of solutions through robust testing, validation, and continuous optimization.
• Monitor system performance and recommend iterative improvements to AI models and automation processes.
• Create and maintain comprehensive documentation, implementation guides, and training resources.
• Foster a culture of innovation by promoting AI/automation best practices and staying current with emerging technologies and trends.

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Requirements

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field (Master’s preferred).
• 5+ years of experience in AI, machine learning, or automation solution delivery, ideally within a digital operations environment.
• Advanced proficiency in Python, SQL, and AI/ML frameworks (e.g., TensorFlow, PyTorch).
• Strong knowledge of cloud-based AI platforms (AWS AI/ML, Azure Cognitive Services, Google Cloud AI).
• Demonstrated ability to deploy, monitor, and improve ML models and intelligent automation pipelines.
• Experience in leading cross-functional projects, with excellent communication and stakeholder management skills.
• Knowledge of process improvement and workflow design methodologies (e.g., Lean, Six Sigma) is an advantage.

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Snapshot

Employment Type: Hybrid

Department: Internal

Work Schedule: 5 days work week, Day Shift

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Employment Code: 3.27.25.B

Job Overview

KDCI Outsourcing is seeking an experienced Accounts Payable Specialist with a strong background in bookkeeping, particularly with exposure to Yardi software. The ideal candidate will be responsible for processing payables, conducting common area maintenance reconciliation, and handling other traditional bookkeeping tasks. The Accounts Payable Specialist will play a crucial role in maintaining accurate financial records and supporting the overall accounting function of the company.

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Responsibilities

Accounts Payable Processing

• Review, verify, and process invoices.
• Maintain accurate records of payments.
• Common Area Maintenance (CAM) Reconciliation.
• Prepare CAM reconciliations accurately and in a timely manner.

General Bookkeeping Tasks

• Maintain accurate financial records.
• Assist in the preparation of financial reports.

Administrative Support

• Ensure smooth documentation flow and management.
• Collaborate with internal teams to meet deadlines.

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Requirements

• Bachelor's Degree in Accounting is a plus.
• Minimum of 1.5 years in an accounts payable and administrative role.
• Proficient in Yardi software.
• Experience in processing payables, Common Area Maintenance (CAM) reconciliation.
• Traditional bookkeeping tasks.
• Strong understanding of accounts payable processes.
• Detail-oriented and highly organized.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively.

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Work Ethics

• Commitment to integrity and professionalism.
• Desire for long-term engagement with the company.

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Snapshot

• ‍Employment Type: Remote‍
• Department: Back Office‍
• Work Schedule: 5-day work week, Night Shift

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Employment Code: 3.19.25.B,C

Job Overview‍

As a Logo Designer at KDCI Outsourcing, you will be an integral part of our creative team, collaborating closely with clients and internal stakeholders to produce visually stunning designs that align with their brand identity and objectives. You will utilize your artistic talent, creativity, and technical skills to craft compelling graphics across various digital and print platforms. This role offers the opportunity to work on diverse projects, contribute innovative ideas, and shape the visual identity of our clients' brands.

Responsibilities

• Develop creative concepts and designs for digital and print collateral, including but not limited to websites, social media graphics, marketing materials, logos, and branding elements.
• Collaborate with clients and internal teams to understand project requirements, objectives, and brand guidelines.
• Execute design projects from concept to completion, ensuring high-quality deliverables within specified timelines.
• Stay updated on industry trends, design tools, and techniques to continuously enhance design capabilities and stay ahead of the curve.
• Provide creative input and contribute to brainstorming sessions to generate innovative ideas and solutions.
• Adapt designs based on feedback from clients and stakeholders while maintaining a keen attention to detail and adherence to brand standards.
• Manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines and deliver exceptional results.
• Work closely with the production team to ensure seamless execution of designs across various platforms and formats.

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Requirements

• Bachelor's degree in Graphic Design, Fine Arts, or related field.
• Strong portfolio of work demonstrating graphic design skills
• At least 4 years’ experience as Graphic Designer or equivalent Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Solid understanding of design principles, typography, color theory, and layout techniques.
• Excellent communication skills, both verbal and written, with the ability to effectively present and articulate design concepts to clients and team members.
• Must have a keen eye for visual details and has aesthetic skills
• Candidate must be willing to work in US hours or Night shift.

Snapshot

• ‍Employment Type: Remote
• Department: Creatives
• Work Schedule: 5-day work week, Night shift

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Employment Code: 12.12.24.A

Job Summary:
We are looking for a highly skilled and forward-thinking Senior Graphic Designer to lead the development of high-impact creative solutions across digital, print, and event-based platforms. This role is ideal for someone who excels at conceptualizing new layouts, proposing creative direction from the ground up, and adapting designs across global markets. The ideal candidate must be confident in client communication, mentoring junior designers, and collaborating cross-functionally—including with our 3D and global teams—to drive creative innovation.

Responsibilities:

• Lead multimedia and campaign projects from concept to execution.
• Propose fresh design directions with mockups, collaborating with the client team.
• Create new layouts and assets with minimal reliance on past templates.
• Support global design needs, with a focus on international markets.
• Deliver trend-driven content with quick turnarounds (1–2 days).
• Access and leverage internal assets to drive design initiatives.
• Contribute to offline event materials and client-facing creative.
• Mentor junior designers and support high-quality, on-brand execution.

Requirements:

• 5+ years in graphic/web/multimedia design
• Strong portfolio with digital, print, and campaign work
• Proficient in Adobe Creative Suite and familiar with Figma
• Experience working with global brands or international markets
• Excellent communication and presentation skills
• Ability to work fast and independently, especially on trend-driven content
• Experience collaborating with 3D teams and event-based design is a plus
• Experience with e-commerce and/or gaming industry is a plus

Snapshot:

Work Set Up: Remote

Employment Type: Full-Time

Department: Creatives

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Employment Code: 4.24.25.C

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