Search Results for "Outsourcing"

Job Overview

KDCI Outsourcing is seeking an Email Marketing Specialist to create engaging and performance-driven email content that supports marketing campaigns across multiple brands. This role focuses on writing compelling copy, managing email schedules, optimizing content through testing, and ensuring all communications align with brand voice and campaign objectives.

The ideal candidate is detail-oriented, highly organized, and proficient in using HubSpot to manage email workflows, segmentation, and performance reporting.

Key Responsibilities

• Write clear, engaging, and brand-aligned email content for campaigns and automated workflows
• Manage the email marketing calendar to ensure timely and coordinated campaign execution
• Build, segment, and maintain email lists in HubSpot for targeted and personalized messaging
• Conduct A/B testing on subject lines, messaging, and content variations
• Monitor key performance metrics including open rates, click-through rates, and conversions
• Generate performance reports and provide content-based insights for ongoing improvement
• Maintain data accuracy and list hygiene within HubSpot
• Collaborate with cross-functional teams to align email content with broader marketing initiatives
• Ensure all email communications follow brand guidelines, tone, and visual standards
• Apply feedback and performance data to continuously refine messaging and optimize results
• Assist with content formatting, light design updates, and basic HTML or CSS edits as needed

Job Requirements

• Bachelor’s degree in Communications, Marketing, Business, English, or related field or equivalent experience
• Proven experience in email marketing content creation or campaign management
• Proficiency in HubSpot including email builder, segmentation, analytics, and workflows
• Strong writing, editing, and proofreading skills with high attention to detail
• Familiarity with email performance metrics and content optimization best practices
• Basic design skills using Canva or Adobe Creative Suite preferred
• Basic knowledge of HTML and CSS for email formatting preferred
• Strong organizational skills with the ability to manage deadlines in a fast-paced environment
• Ability to collaborate effectively across teams and maintain consistent communication
• Self-motivated, adaptable, and able to manage shifting priorities
• Proficiency in Microsoft Office Suite and Microsoft Teams

Employment Code: 1.14.26.B

Job Summary

KDCI Outsourcing is seeking a detail-oriented Bookkeeper to support daily, weekly, and monthly accounting activities critical to accurate and timely month-end close. This role focuses on core accounting functions such as banking transactions, vendor payments, expense processing, general ledger maintenance, and reconciliation support. The Bookkeeper works closely with the Accounting Manager to prioritize tasks and ensure accounting records are complete, accurate, and consistently maintained.

Key Responsibilities

• Record and maintain accurate banking activities including cash receipts, electronic fund transfers, and related general ledger entries (typically in QuickBooks)
• Process vendor invoices by verifying quantities, pricing, and terms against purchase orders and receiving documents; ensure proper approvals and batch payments through manual or automated systems
• Review and process expense reports and credit card transactions, ensuring complete documentation, proper approvals, and timely reimbursement; follow up on missing information as needed
• Prepare and record invoices related to reimbursement or offsetting transactions when applicable
• Ensure payroll-related entries are accurately recorded in the general ledger, including corrections, reissued checks, and verification of payroll tax payments
• Maintain and update the chart of accounts and record monthly accruals in the general ledger
• Provide documentation and support for bank and ledger account reconciliations
• Maintain an organized and efficient filing system for all accounting records
• Support fixed asset activities, including identifying capitalized assets, tracking disposals, and assisting with annual physical inventory
• Prepare periodic accounting reports as scheduled or requested
• Assist with special accounting projects as assigned to support ongoing accounting operations

Job Requirements

• Basic understanding of accounting concepts, terminology, and the month-end close cycle
• Ability to follow instructions, multitask, and meet deadlines consistently
• Willingness and ability to learn and adapt to accounting systems such as QuickBooks and Zoho One
• Strong attention to detail and accuracy
• Sense of urgency and accountability in meeting accounting deadlines
• Ability to work effectively as part of a team

Employment Code: 12.23.25.B

Job Overview
KDCI Outsourcing is seeking a Deals Desk Specialist to support our partner’s sales operations by managing and maintaining the integrity of deal registration processes. The successful candidate will ensure that all vendor registrations are submitted, tracked, and maintained accurately and efficiently, enabling Sales and Partner teams to maximize available discounts and incentives.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced, data-driven environment.

Key Responsibilities

• Submit and track deal registrations across multiple vendor portals based on opportunity data from Salesforce
• Audit Salesforce records regularly to ensure clean and consistent deal registration data, including:
  • Deal registration IDs
  • Registration status
  • Expiration dates
• Monitor vendor registration timelines and flag expirations or re-registration needs
• Ensure data accuracy and consistency between vendor systems and internal records
• Collaborate with Sales, Operations, and Partner teams to resolve registration issues and ensure alignment
• Support reporting on deal registration performance, volume, and compliance as needed
• Track key metrics such as average registration turnaround time, approval rates, and expired deal risks
• Monitor for duplicate registrations or overlapping submissions that could impact partner program compliance or discounts
• Serve as the first point of contact for internal teams (Sales, Partner, and Operations) regarding deal registration questions or issues
• Coordinate with Partner Managers or Vendor Representatives on missing or delayed approvals

Job Requirements

• Must speak fluent English
• Strong organizational and analytical skills with attention to detail
• Experience with Salesforce or other CRM systems preferred
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and collaboration tools
• Ability to work independently and manage multiple priorities with minimal supervision
• Experience in vendor deal registration or partner operations is a plus

Employment Code: 10.30.25.B,C

Job Summary
KDCI Outsourcing is seeking a Virtual Assistant – Partnership Specialist to strengthen client relationships and support partnership activities. This role focuses on handling inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with clients. The ideal candidate is highly organized, detail-oriented, and confident in client-facing situations, with experience in the outsourcing or offshoring industry.

Key Responsibilities

• Manage inbound client and partner inquiries with professional and timely responses
• Conduct service demos to present KDCI’s solutions and capabilities to prospective partners
• Create, format, and deliver professional proposals and presentations
• Perform follow-ups with clients and partners to track next steps and maintain engagement
• Keep CRM and internal records updated with accurate client/partnership data
• Collaborate with internal teams to align deliverables with client requirements
• Provide general administrative and coordination support to the Partnerships team

Job Requirements

• 2–3 years of experience in a Sales Support, Partnerships, or Virtual Assistant role (inbound-focused)
• Background in the outsourcing or offshoring industry is required
• Strong English communication skills (verbal and written), with confidence in client-facing presentations
• Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce)
• Ability to prepare professional proposals, reports, and client materials with high attention to detail
• Excellent organizational and multitasking skills with the ability to manage multiple client requests
• Proactive, adaptable, and collaborative in a fast-paced, global environment
• Willingness to work a night shift to support US/EU clients

Employment Code: 9.26.25.B

Job Summary
KDCI Outsourcing is seeking a Marketing Manager with hands-on experience in content marketing, SEO, social media management, PPC advertising (search and social), and email marketing. This role is ideal for a proactive marketer who has a solid background in BPO marketing and can help execute campaigns that generate leads, strengthen brand presence, and drive measurable results. You will work closely with cross-functional teams to deliver digital marketing initiatives that align with the company’s business objectives.

Key Responsibilities

• Execute and monitor content marketing initiatives to support lead generation and brand growth
• Implement SEO strategies through keyword research, on-page/off-page optimization, and link-building
• Manage and maintain social media accounts (LinkedIn, Meta, TikTok, etc.) to drive engagement and visibility
• Plan, launch, and optimize PPC campaigns across Google Ads, Meta Ads, and LinkedIn Ads
• Coordinate and execute email marketing campaigns, including newsletters and automated flows
• Track campaign performance (traffic, engagement, leads, conversions) and prepare reports for leadership
• Collaborate with design, sales, and other teams to ensure alignment and timely execution of marketing assets
• Stay updated on industry trends, competitor activities, and emerging tools to continuously enhance outcomes

Job Requirements

• Minimum 3 years of digital marketing experience, preferably within the BPO or outsourcing industry
• Proven track record in content marketing, SEO, social media, PPC, and email marketing
• Proficiency with Google Ads, Meta Ads Manager, LinkedIn Ads, and email marketing platforms (e.g., Mailchimp, HubSpot, Klaviyo)
• Skilled in Google Analytics, SEMrush, Ahrefs, or similar tools for SEO and performance tracking
• Excellent written and verbal communication skills with high attention to detail
• Proficiency in Microsoft Office Suite, Google Workspace, and CRM/marketing automation tools
• Strong organizational and multitasking skills; able to manage multiple campaigns simultaneously
• Familiarity with A/B testing, conversion rate optimization (CRO), and funnel marketing
• Ability to work independently and collaborate across teams

Employment Code: 9.22.25.B

Job Description:

The Company Nurse will be responsible for promoting and maintaining the health and well-being of KDCI employees. The Company Nurse also coordinates with healthcare providers (HMO, clinics, hospitals) and contributes to employee engagement by leading health-related activities.

Responsibilities:

• Provide first aid, medical care, and emergency response for employees.
• Maintain accurate medical records and ensure clinic supplies are updated.
• Implement DOLE-mandated health programs (e.g., APE, Annual Medical Report).
• Lead company health and wellness activities (seminars, vaccination drives, fitness programs).
• Prepare and submit the required DOLE/OSH health and safety reports.
• Coordinate with HMO, clinics, and external health partners for employee concerns.
• Educate employees on health, safety, and wellness practices.
• Perform administrative tasks such as filing, reporting, and documentation.
• Perform other related tasks as may be assigned by the immediate supervisor.

Job Requirements:

• Licensed Registered Nurse (RN), with updated PRC license.
• Preferably with training in Occupational Safety and Health (OSH) or First Aid (e.g., BOSH, SO2, Red Cross).
• Preferably a member of the Occupational Health Nurses Association of the Philippines (OHNAP), but not required.
• At least 1–2 years of clinical or corporate nursing experience (new board passers with strong potential are welcome).
• Knowledge of DOLE, OSHS, and workplace health regulations.
• Strong communication, documentation, and interpersonal skills.
• Empathetic, proactive, and able to work collaboratively with cross-functional teams.

Benefits:

• Competitive salary commensurate with experience.
• HMO and other benefits package.
• Opportunities for career growth and professional development.

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Employment Code:8.28.25.