Search Results for "Outsourcing"

_{Job Overview}

KDCI Outsourcing is growing rapidly and is looking for a detail-oriented and highly motivated Order Management Specialist to join our team. This role is ideal for someone with excellent customer service skills, a strong sense of accountability, and the ability to manage multiple tasks in a fast-paced environment. As an Order Management Specialist, you will be responsible for overseeing the full order lifecycle—from order entry to delivery—ensuring accuracy, efficiency, and exceptional service across all touchpoints.

_{Job Responsibilities}

• Manage the end-to-end order-to-cash process in collaboration with customers, distributors, and internal teams
• Handle various order types, resolving issues quickly while maintaining clear communication with all stakeholders
• Oversee order entry, processing, invoicing, and return merchandise authorizations (RMAs)
• Provide proactive and timely customer service, including updates and resolution of order-related issues
• Collaborate with sales, logistics, and inventory teams to meet delivery deadlines and maintain service levels
• Coordinate with external partners to ensure accurate order fulfillment, pricing, and delivery instructions
• Generate and maintain daily and weekly order status reports to keep all teams aligned
• Perform ad-hoc administrative tasks and provide general support as required

_{Job Requirements}

• At least 1 year of experience in a customer service role
• 1 to 2 years of accounting or data management experience is a plus
• Experience handling customer inquiries via email or chat is advantageous
• Background in eCommerce, online retail, or catalog retail is preferred but not required
• Experience supporting B2B customers is an advantage
• Proficient in Microsoft Excel and other Microsoft Office tools
• Familiarity with order management systems and eCommerce platforms is a plus
• Experience using NetSuite and Salesforce is a strong advantage
• Strong written and verbal communication skills
• Highly organized, detail-oriented, and able to manage multiple priorities effectively
• Comfortable working independently in a fast-paced environment

Employment Code: 7.31.25.B

_{Job Overview}

KDCI Outsourcing is looking for a creative and versatile Web and Graphic Designer to support branding and lead generation efforts across multiple platforms. This role requires a strong background in B2B marketing, social media content creation, and video/photo editing, as well as experience designing web, email, and campaign assets. The ideal candidate is highly collaborative, detail-oriented, and up to date with the latest trends in design and AI-powered creative tools.

_{Job Responsibilities}

• Design and produce social media content for platforms including LinkedIn, Meta (Facebook and Instagram), TikTok, and more
• Edit and produce short-form videos and visual assets for digital marketing campaigns
• Create wireframes and mockups for landing pages, ads, and other campaign assets
• Use generative AI tools to enhance design workflows and accelerate asset development
• Collaborate closely with marketing and content teams to support B2B campaign initiatives
• Support the design of responsive email templates and other digital campaign materials
• Stay current with industry trends in social media, design, and creative AI tools to optimize output

_{Job Requirements}

• Proven experience in B2B marketing design with a strong visual portfolio
• Demonstrated ability to create wireframes and mockups for landing pages or campaigns
• Experience producing high-quality social media graphics and edited videos
• Proficiency in Figma, Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), and Canva
• Familiarity with generative AI tools such as Midjourney, Adobe Firefly, or similar

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Employment Code: 7.30.25.B,C

Job Overview

KDCI Outsourcing is looking for a creative and community-focused AI Community & Content Strategist to help grow a brand in the AI space. In this role, you will be responsible for writing engaging content, building relationships with online communities, and driving meaningful conversations across platforms. You will help define the brand’s voice, grow its following, and ensure consistent, compelling messaging that resonates with AI professionals and enthusiasts.

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Job Responsibilities

• Create compelling content for social media, blog posts, and thought leadership articles

• Develop and implement community engagement strategies on platforms such as LinkedIn, Discord, and X (formerly Twitter)

• Monitor and respond to community messages and comments, ensuring timely, warm, and informative communication

• Feature community members and AI companies in creative and authentic ways

• Collaborate with the marketing and product teams to support campaigns and content rollouts

• Track AI industry trends and contribute to the planning of editorial calendars

Job Requirements

• At least 2 years of experience in content writing, social media management, or community engagement

• Strong understanding of social platforms, their features, and best practices for community engagement

• Clear and natural writing style that connects with digital audiences

• Excellent English writing and communication skills

• Experience in online moderation or digital community building

• Highly proactive, collaborative, and organized in managing content pipelines and community responses

Preferred:

• Interest in or passion for AI, emerging technology, and innovation

• Background in journalism, marketing, or digital content strategy

• Familiarity with analytics tools for content and engagement tracking

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Employment Code: 7.28.25.B

Job Overview

KDCI Outsourcing is looking for a meticulous and research-driven AI Content Researcher and Editor to support a client in the fast-evolving AI and tech space. This role is essential in building and maintaining an accurate, well-organized, and engaging database of AI companies, tools, and services. You will work closely with content writers and strategists to ensure all listings are clear, factually correct, and aligned with editorial standards.

Job Responsibilities

• Research and verify information on AI companies, tools, services, founders, and market trends

• Curate and edit listings to ensure clarity, consistency, and quality of content

• Maintain a standardized tone, style, and structure across all content formats

• Collaborate with content writers to fact-check and refine entries for accuracy and relevance

• Identify new or high-growth companies in the AI space worth featuring

• Assist in developing and maintaining a structured tagging and categorization system for improved content discovery

Job Requirements

• At least 2 years of experience in editorial, research, or content curation roles

• Strong attention to detail and high standards for accuracy and consistency

• Proficient in working with structured content using spreadsheets, CMS platforms, and content databases

• Excellent written English and professional communication skills

• Organized, efficient, and able to manage multiple priorities effectively

Preferred:

• Background or familiarity with AI, startups, or tech ecosystems

• Understanding of startup funding stages and AI platforms

• Experience in a fast-paced digital publishing or tech content environment

Employment Code: 7.28.25.B

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Job Overview

KDCI Outsourcing is looking for dynamic and trend-savvy Social Media Influencers to support content creation and community growth for a client in the AI and tech space. This role is ideal for content creators with a proven track record of building engaged audiences on platforms like Instagram, TikTok, or similar. You will work collaboratively with writers and researchers to turn the latest AI trends into engaging, digestible, and viral content that educates and excites our growing community.

Job Responsibilities

• Research and post daily updates on AI tools, trends, and breakthroughs in an engaging format

• Select timely and relevant topics for content planning and execution

• Source or collaborate on creative visuals such as reels, carousels, infographics, and memes

• Publish 2 to 3 posts per day across Instagram and potentially other social platforms

• Collaborate with content writers and researchers to maintain factual accuracy and brand consistency

• Manage post engagement by responding to comments, initiating conversations, and building a loyal follower base

• Strategically grow the social media audience toward a target of 2 to 3 million followers

Job Requirements

• Minimum of 2 years of experience managing content or personal branding on platforms like Instagram or TikTok

• Proven success in organically growing a social media following for either personal or brand accounts

• Strong awareness of content trends, especially in the AI, tech, or startup space

• Excellent storytelling skills and a creative, visual approach to content creation

• Comfortable using tools like Canva, CapCut, or Adobe Creative Suite for basic design or video editing

• Familiarity with social media analytics tools to track performance and iterate on content strategy

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Employment Code: 7.28.25.B

Job Overview

KDCI Outsourcing is seeking a highly experienced and detail-oriented Corporate Compliance Specialist or Manager to support the business on a part-time consultancy basis. This role will be responsible for overseeing compliance across Philippine and U.S. regulatory frameworks, with a focus on labor laws, PEZA/BOI documentation, and tax-related matters. The ideal candidate will serve as a key advisor to ensure all corporate practices remain aligned with legal and regulatory requirements. This is a remote-first opportunity with minimal in-person alignment (1–2x per month), ideal for professionals seeking flexible work while maintaining a strategic role in a growing organization.

Job Responsibilities

• Conduct corporate compliance checks and identify areas for improvement

• Review and update internal documentation, policies, and compliance procedures

• Provide guidance on PEZA/BOI processes, labor regulation compliance, and tax documentation

• Advise on cross-border compliance matters involving both Philippine and U.S. regulations

• Coordinate with internal stakeholders to ensure timely filings and documentation

• Monitor and communicate regulatory updates that could impact business operations

Job Requirements

• 3 to 5 years of experience in corporate compliance, legal advisory, or a related field

• Familiarity with Philippine regulatory requirements; exposure to U.S. compliance is a plus

• Strong background in labor law, tax compliance, PEZA/BOI processes, or corporate registration

• Proven ability to work independently, provide structured output, and offer clear guidance

• Open to consultants, freelancers, or professionals with existing client engagements

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Employment Code: 7.28.25.C

Job Summary:

KDCI is seeking a results-driven and detail-oriented E-Commerce Account Manager to support our client in managing and growing their presence on marketplaces. This role focuses on account management, sales optimization, and strategic execution to drive revenue growth and enhance brand visibility. The ideal candidate has proven experience in managing Amazon Seller Central and Walmart Marketplace accounts, along with a solid understanding of e-commerce trends, SEO, and marketplace advertising strategies.

Responsibilities:

Account Management & Strategic Growth

• Manage the day-to-day operations of Amazon and Walmart seller accounts, ensuring full compliance with platform guidelines.
• Develop and execute data-driven strategies to optimize sales performance, improve rankings, and increase revenue.
• Monitor inventory, fulfillment performance, and account health metrics to prevent disruptions and ensure operational efficiency.
• Identify and pursue growth opportunities such as new product launches, promotional campaigns, and competitive positioning initiatives.

Product Listings & Content Optimization

• Create and maintain high-quality product listings with SEO-optimized titles, bullet points, descriptions, and enhanced content (A+ Content).
• Conduct keyword research to improve organic rankings and maximize conversions.
• Ensure all product content is accurate, visually compelling, and aligned with brand guidelines.

Advertising & Promotions

• Plan, launch, and manage advertising campaigns on Amazon (Sponsored Products, Sponsored Brands) and Walmart Connect.
• Monitor ad performance, analyze campaign data, and optimize budget allocations to maximize return on investment.
• Execute promotional initiatives including Lightning Deals, Coupons, and Seasonal Discounts to boost visibility and sales.

Data Analysis & Performance Monitoring

• Track and report on key performance indicators such as sales, conversion rates, customer reviews, and advertising ROI.
• Leverage tools such as Amazon Business Reports, Walmart Analytics, and third-party platforms (e.g., Helium 10, Jungle Scout) to extract actionable insights.
• Troubleshoot issues affecting performance, including suppressed listings, Buy Box loss, and fulfillment delays.

Customer Service & Compliance

• Manage customer inquiries, reviews, and escalations to ensure a positive customer experience.
• Maintain strict adherence to Amazon and Walmart marketplace policies related to pricing, fulfillment, and product authenticity.

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Requirements:

·         2+ years of experience managing Amazon Seller Central and Walmart Marketplace accounts.

·         Strong knowledge of e-commerce strategies, SEO, and advertising tools (Amazon PPC, Walmart Sponsored Ads, Helium 10, Jungle Scout, etc.)

·         Proficiency in Excel, data analytics, and reporting tools to track and improve performance.

·         Ability to multitask, prioritize, and drive business growth in a competitive online marketplace.

·         Experience with FBA (Fulfillment by Amazon) and Walmart fulfillment options is a plus.

·         Strong problem-solving skills, attention to detail, and analytical mindset.

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Employment Code: 7.17.25.C

Job Overview

KDCI Outsourcing is looking for a creative and highly organized Multimedia Designer to join our team. This role focuses on producing engaging graphic and video content across digital platforms to support brand consistency and marketing campaigns. The ideal candidate has proven experience in both graphic design and video editing, excellent communication skills, and the ability to manage multiple creative projects in a fast-paced environment.

Job Responsibilities

• Design visual content for social media, email campaigns, web banners, presentations, and print collateral

• Edit and produce videos for marketing, internal communications, and advertising

• Collaborate with the marketing team to develop visual concepts aligned with campaign goals

• Maintain an organized digital asset library for design and video files

• Ensure all creative outputs follow brand guidelines and visual standards

• Create reusable templates and layouts for recurring content needs

• Stay current with design trends, tools, and best practices

• Manage project timelines and deliverables, providing regular updates to the team

• Support other creative tasks such as basic animation, copywriting, image resizing, and post scheduling

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Job Requirements

• Proven experience as a graphic designer and video editor, ideally in a marketing or agency environment

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) or similar tools

• Strong portfolio showcasing a range of graphic design and video editing work

• Excellent communication and collaboration skills in a remote work setting

• Strong attention to detail, time management, and organization

• Familiarity with social media platforms and digital marketing practices

• Self-motivated and able to work independently with minimal supervision

Preferred Skills:

• Experience with motion graphics or animation

• Basic knowledge of web design tools (e.g., Canva, HubSpot, Squarespace)

• Understanding of marketing funnels and content strategy

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Employment Code: 7.17.25,B,C

Job Overview

KDCI Outsourcing is hiring a Network Systems Engineer with a specialized focus on Cisco Viptela SD-WAN to support our U.S.-based client. This role is ideal for candidates with deep expertise in SD-WAN deployments, enterprise routing protocols, security policy implementation, and cloud network integration. You will collaborate closely with network architects and client stakeholders to ensure secure and efficient connectivity across distributed environments.

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Job Responsibilities

• Design, configure, and maintain Cisco Viptela SD-WAN (vManage, vBond, vSmart) solutions

• Monitor SD-WAN environments and proactively resolve inter-site and cloud connectivity issues

• Implement routing, security policies, QoS, and network segmentation across enterprise networks

• Analyze logs and performance metrics to identify network trends, potential issues, and optimization opportunities

• Integrate SD-WAN solutions with cloud platforms such as AWS and Azure, and with legacy MPLS networks

• Collaborate with engineering teams, account managers, and client stakeholders to ensure project delivery and technical alignment

• Maintain comprehensive documentation and assist in refining deployment and support processes

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Job Requirements

• Minimum of 4 years of hands-on experience in network engineering, preferably in managed services or client-facing roles

• Demonstrated expertise in Cisco SD-WAN (Viptela), including deployment, maintenance, and troubleshooting

• Strong knowledge of BGP, OSPF, VPN/IPSec, NAT, QoS, and network segmentation

• Familiarity with network monitoring and diagnostic tools

• Excellent written and verbal communication skills, with the ability to document and present complex technical topics clearly

• Ability to work independently in a remote or hybrid setup, with clear escalation and reporting practices

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Employment Code: 7.17.25.B,C

Job Overview

KDCI Outsourcing is hiring a Cloud Systems Engineer with a strong focus on Zscaler solutions to support our U.S.-based client. This highly technical and client-facing role is ideal for professionals with proven experience in cloud security, particularly in Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). The role involves managing, supporting, and optimizing Zscaler deployments while collaborating with cross-functional teams to deliver secure, compliant, and high-performing cloud access solutions.

Job Responsibilities

• Manage, support, and maintain Zscaler platforms (ZIA/ZPA) across enterprise environments

• Troubleshoot and resolve Zscaler-related issues including access control, policy enforcement, and system performance

• Monitor system health and maintain performance dashboards for client environments

• Collaborate with security, systems, and network engineering teams to align policy and architecture

• Ensure compliance with client-specific security standards and assist with audit preparation and reporting

• Participate in client onboarding, technical support calls, and ongoing troubleshooting discussions

• Maintain clear and up-to-date technical documentation and contribute to internal knowledge sharing resources

Job Requirements

• Minimum of 4 years of experience in IT systems or cloud security engineering

• Direct hands-on experience with Zscaler platforms, including ZIA and/or ZPA

• Strong understanding of cloud security architecture, DNS filtering, SSL inspection, and SSO integration

• Familiarity with SIEM tools, identity and access management (e.g., Okta, Azure AD), and proxy/firewall configurations

• Excellent troubleshooting skills with a proactive, solutions-oriented mindset

• Strong verbal and written communication skills, with the ability to work in a fast-paced, client-driven environment

• Preferred but not required: Zscaler certifications such as ZCCP-IA or ZCCP-PA

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Employment Code: 7.17.25.B,C