Search Results for "Outsourcing"

Job Overview

KDCI Outsourcing is looking for a passionate and detail-oriented Content Writer to create high-quality, engaging, and well-researched content for our website and marketing initiatives. The ideal candidate has strong writing and research skills, a willingness to learn SEO best practices, and the ability to produce original content that supports our brand and services. This is a great opportunity to grow your skills as part of an experienced SEO and marketing team in a flexible, remote work environment.

Job Responsibilities

• Write clear, concise, and original content for blogs, service pages, and industry resources

• Conduct in-depth research on outsourcing, business operations, and client industries such as eCommerce, finance, and design

• Follow editorial guidelines, brand tone, and SEO content best practices (training provided)

• Collaborate with SEO and marketing teams for content planning, feedback, and optimization

• Edit and proofread content to ensure proper grammar, clarity, and consistency

• Stay informed on industry trends and outsourcing topics relevant to our client base

Job Requirements

• Excellent English writing and research skills

• Ability to create original content with minimal reliance on AI tools

• Familiarity with AI content tools is a plus but not required

• Willingness to learn and apply SEO content writing best practices

• Strong attention to detail and ability to meet deadlines

• Bachelor’s degree in communications, Marketing, English, or a related field is preferred

• Preferred but not required: Experience in SEO writing or basic knowledge of on-page SEO

• Preferred but not required: Background in writing for B2B, outsourcing, or tech-related topics

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Employement Code: 7.9.25.B

Job Summary:

KDCI Outsourcing is looking for a highly capable and detail-oriented Accounting Specialist to join our growing Finance Team. This role is instrumental in handling day-to-day transactional accounting activities while ensuring the accuracy, integrity, and timeliness of financial data and reporting. The ideal candidate will have at least 3 years of hands-on accounting experience with US-based companies, with a strong background in full-cycle Accounts Payable and Accounts Receivable (AP/AR), cost accounting, inventory management, and revenue recognition. You will work closely with the VP of Finance and cross-functional teams to uphold financial best practices, ensure compliance, and optimize operational efficiency.

Responsibilities:

Accounts Payable & Accounts Receivable

• Process vendor invoices, disbursements, and customer billings with accuracy and within deadlines.
• Monitor AR aging reports and proactively follow up on outstanding collections.
• Accurately record and reconcile cash receipts and payments on a regular basis.

Employee Expense Management

• Review and process employee reimbursements in accordance with company policies.
• Verify supporting documentation and ensure timely disbursement.

General Accounting

• Perform regular reconciliation of balance sheet accounts.
• Maintain the accuracy and integrity of the general ledger.
• Assist with monthly, quarterly, and year-end closing processes.

Cost Accounting & Inventory Management

• Maintain detailed and accurate inventory records; perform periodic reconciliations.
• Apply cost accounting principles to reflect true product or service costs.
• Coordinate with operations to track inventory movement and variances.

Revenue Recognition & Systems Support

• Maintain schedules for deferred revenue and cost accounts based on contractual terms.
• Ensure accuracy of data entries in CRM systems to reflect revenue and contract details.
• Use Sage for financial processing, ledger maintenance, and reporting tasks.

Job requirements

·         Minimum of 3 years of hands-on accounting experience with US-based companies (Require).

·         Proficient in Microsoft Word, Excel, Google Drive, and Sage.

·         Experience in knowledge in Sage software is required.

·         Strong grasp of full-cycle AP/AR, general ledger, cost accounting, inventory, and deferred revenue/cost recognition.

·         Excellent comprehension and communication skills; highly skilled in professional correspondence and documentation.

·         Meticulous and detail-oriented, with strong organizational and High level of accuracy.

·         Logical thinker with a solid understanding of workflows, accounting procedures, and operational dependencies.

·         Team player who can also work independently with high accuracy and accountability; self-starter with a proactive, positive attitude committed to a long-term role.

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Employment Code: 7.7.25.B,C

We are seeking a motivated and detail-oriented Lead Generation Specialist to support our Recruitment team in identifying and qualifying potential clients for our Recruitment Process Outsourcing (RPO) services. This role plays a vital part in expanding our business pipeline by targeting key decision-makers such as founders, HR leaders, and operations managers. Your main goal will be to generate interest and help secure discovery calls or proposal meetings.  You will work closely with Recruitment Leadership and the Business Development team to build lead databases, craft targeted outreach messages, and manage interactions across platforms like LinkedIn, email, and CRM tools.

Key Responsibilities

• Research and identify potential client companies (e.g., startups, SMEs, businesses exploring outsourcing solutions)

• Build and maintain lead lists using platforms like LinkedIn, Apollo, Crunchbase, job boards, and data scraping tools

• Conduct outbound outreach through LinkedIn, cold email, or messaging platforms to engage decision-makers

• Track engagement and ensure timely follow-ups using CRM systems or internal tracking sheets

• Qualify leads and schedule meetings with the Recruitment Head or Business Development team

• Ensure the accuracy and cleanliness of lead data

• Support monthly reporting on lead conversion rates, contact response, and meetings booked

Job requirements

• At least 1 year of experience in lead generation, sales support, or recruitment marketing

• Proficient in research and data mining using tools like Google, LinkedIn, and industry databases

• Familiarity with platforms such as Apollo.io, LinkedIn Sales Navigator, HubSpot is a plus

• Strong written communication skills with the ability to craft compelling outreach content

• Prior experience in BPO, RPO, or recruitment environments is advantageous

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Employment Code: 7.4.25.B,C

KDCI Outsourcing is looking for a proactive and detail-oriented Paid Media Coordinator to join our Global Digital Marketing team. In this role, you will play a vital part in executing effective and measurable digital marketing campaigns by coordinating activities across paid search, display, programmatic advertising, ABM (Account-Based Marketing), and paid social media. Acting as a liaison between internal stakeholders and external agency partners, you will help ensure alignment and efficiency in campaign planning and execution. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering impactful marketing results.

Responsibilities:

• Coordinate Digital Marketing Activities – Support the Digital Marketing Team in planning, executing, and tracking digital campaigns across paid search, display, programmatic advertising, ABM, and paid social.

• Liaise with Agencies & Stakeholders – Serve as the primary point of contact between internal marketing teams and external agency partners, ensuring alignment and smooth execution of digital marketing initiatives.

• Campaign Coordination & Execution – Assist in the setup, trafficking, and monitoring of digital campaigns, ensuring deadlines, budgets, and objectives are met.

• Performance Tracking & Reporting – Gather and organize performance data from digital campaigns, helping to analyse results and prepare reports for stakeholders.

• Project & Process Management – Maintain project timelines, coordinate approvals, and ensure digital marketing processes run efficiently across teams.

• Budget & Invoice Management – Support budget tracking, invoice processing, and reconciliation for digital marketing campaigns in collaboration with finance and agency partners.

_{Job requirements}

• Minimum of 2 years’ hands-on experience in B2B marketing with a focus on paid search, paid social, programmatic display, and campaign development, execution and measurement in a corporate environment

• Recent experience within a similar industry initiating and supporting digital marketing lead gen and customer engagement activities.

• Bachelor’s degree in marketing or proven equivalent experience.

• Excellent English writing and communication skills.

• Intermediate working knowledge of Pay Per Click (PPC) strategies, media purchasing, programmatic display, ABM strategies

• Basic knowledge of marketing automation systems (ideally Pardot)

• Basic knowledge of CRM systems (ideally Salesforce.com)

• Basic knowledge and experience using a CMS

• Excellent time management and organisation skills

• Good communication and collaboration skills across departments, hierarchy, and within a global organisation.

• Ability to work autonomously as well as part of a team

• Ability to thrive in a fast-paced, challenging environment

• Up-to-date with the latest trends and best practices in digital marketing topics

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Employment Code: 7.4.25.B,C

Job Overview

We are seeking a data-driven and strategic Digital Marketing Specialist to join our growing team. This role is ideal for someone with a strong foundation in both SEO and Paid Media, who thrives in a fast-paced, performance-focused environment. You will be responsible for leading the planning, execution, and optimization of digital marketing strategies across various client accounts. With guidance from the Digital Director, you will bring campaigns to life through thoughtful strategy, expert execution, and actionable reporting.

This is a collaborative position that works closely with internal stakeholders to achieve measurable growth across SEO, Google Ads, Paid Social, and more. The ideal candidate is analytical, proactive, and passionate about delivering results while maintaining strong client relationships.

Responsibilities:

• Develop and execute comprehensive SEO strategies, covering technical, on-page, and off-page initiatives.
• Plan, implement, and optimize paid media campaigns across platforms such as Google Ads, Paid Social (Meta), and Display.
• Monitor, track, and report on campaign performance using tools such as Google Analytics (GA4), Looker Studio, and native ad platforms.
• Build clear, data-driven dashboards that visualize performance and surface actionable insights.
• Conduct keyword research, competitive analysis, and site audits to uncover opportunities and drive campaign improvements.
• Prepare and deliver client-ready reports with strategic recommendations and performance insights.
• Collaborate with clients as a trusted advisor, offering digital marketing expertise and solutions aligned to their goals.
• Stay up to date with trends, tools, and best practices in SEO, paid media, and digital marketing.
• Work cross-functionally with internal teams to align digital efforts with broader marketing strategies.

Job requirements

• 2–4+ years of experience in a digital marketing role, either in-house or agency-side.
• Demonstrated success in both SEO and Paid Media campaign management.
• Proficient in digital tools including:
  • SEO Tools: SEMRush, Ahrefs, Google Search Console, Screaming Frog
  • Analytics & Reporting: Google Analytics (GA4), Looker Studio
  • Ad Platforms: Google Ads, Meta Ads Manager
• Strong knowledge of technical SEO (e.g., metadata, schema, site speed, indexing, sitemaps, robots.txt).
• Analytical thinker with experience creating insightful dashboards and drawing clear conclusions from performance data.
• Ability to manage multiple client accounts and deliver work with accuracy and attention to detail.
• Excellent written and verbal communication skills, including client presentation skills.
• Highly collaborative, organized, and proactive in delivering high-quality results.
• Strong time management skills, with the ability to juggle competing priorities and deadlines.

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Employment Code: 6.13.25.C

Job Summary
KDCI Outsourcing is hiring a highly organized and detail-oriented HR Administrative Assistant to provide comprehensive support to our client. This role is ideal for a proactive professional who excels in a fast-paced remote environment, communicates effectively, and consistently delivers accurate, timely results. You will play a key role in supporting HR Business Partners and the CEO by managing administrative tasks, preparing HR documentation, and ensuring a seamless experience for clients.

Responsibilities

Client Support & Meeting Assistance

• Attend virtual client meetings with HR Business Partners (HRBPs) to take notes and identify key follow-up items.
• Draft and send professional email recaps to clients following meetings.
• Track client action items and open tasks using internal systems.

Document Preparation & File Management

• Draft handbooks, offer letters, and other HR documents using client templates.
• Format documents for branding and clarity using internal standards.
• Maintain version control and follow the client’s file-naming conventions.
• Upload and organize documents using Monday.com.
• Ensure confidentiality and integrity of all client documents.

Internal Platform Use

• Track time for client work using MyHours.
• Enter and organize client meeting notes in the company’s shared OneNote system.
• Upload and assign documentation and follow-ups in Monday.com.

Branding & Creative Tasks

• Use Canva to craft branded client-facing documents, graphics, and internal visuals.
• Ensure documents maintain a consistent visual and professional standard aligned with the client’s brand identity.

Communication & Administrative Support

• Monitor shared inboxes and draft email replies for review.
• Schedule meetings, assist with calendar management, and support project timelines.
• Assist with internal and client-facing administrative tasks as needed.
• Perform other duties as assigned.

Confidentiality & IP Protection

• Use only approved templates, SOPs, and tools provided by the company.
• Maintain the confidentiality of all client and company materials.
• Do not reproduce, share, or alter the client’s intellectual property without written permission.

Requirements

• Minimum of 2 years of experience in an administrative or HR support role.
• Excellent English communication skills—both written and verbal.
• Exceptional attention to detail, with strong proofreading and organizational skills.
• Proficiency in Microsoft Office, Canva, Zoom, and online collaboration tools.
• Tech-savvy, with the ability to quickly learn new platforms (e.g., Monday.com, MyHours, OneNote).
• Proven ability to multitask, meet deadlines, and work independently in a remote setup.

Preferred Experience

• Experience working with U.S.-based clients or companies.
• Experience supporting HR professionals or consulting teams.
• Familiarity with HR documentation, templates, or terminology.

Employment Code: 6.11.25.B

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About the Role
We are seeking a talented Designer to join our creative team. The ideal candidate has a keen eye for design, strong technical skills in print production, and the ability to create visually engaging materials that align with brand guidelines. This role involves designing various print assets, streamlining templates and formatting across multiple outputs, and collaborating with internal teams.

Key Responsibilities:

• Design and develop marketing collateral, with a focus on product pre-production deliverables, and potential for brochures, packaging, campaigns, catalogues, signage, and other print materials
• Ensure all designs adhere to brand guidelines while maintaining creative excellence
• Prepare print-ready files, ensuring proper formatting, resolution, and colour accuracy
• Collaborate with internal teams to ensure high-quality, accurate output and troubleshoot issues
• Stay updated on printing techniques, materials, and design trends to optimize output
• Manage multiple projects simultaneously, ensuring timely delivery and attention to detail, with regular communication on progress and timelines with the Design Manager
• Revise and refine designs based on stakeholder feedback, product changes, and campaign development within discussed timelines
• Utilize the chosen work platform to coordinate and communicate on assigned tasks, and adhere to a structured filing and storage system within the company

Requirements:

• 2–4 years of experience in print design, graphic design, or a related field
• Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop)
• Strong knowledge of print production processes, typography, editorial formatting, and color management
• Experience designing for different print formats such as packaging, editorial, and large-scale prints
• Excellent attention to detail, organization, and time management
• Ability to work independently and collaboratively in a fast-paced environment
• Strong problem-solving skills to ensure seamless production
• Ability to frequently and clearly communicate progress status and concerns
• Portfolio showcasing previous print design work is required

Preferred Qualifications:

• Experience with print design, branding, or editorial layout
• Familiarity with digital design and its application alongside print materials

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Employment Code: 6.10.25.C

Job Summary:
KDCI Outsourcing is seeking a reliable and proactive Customer Service Representative to join our after-hours call center support team. This role serves as the first line of response for tenants reporting urgent maintenance issues or concerns outside of standard business hours. The ideal candidate will have a calm, solutions-oriented approach to emergency situations, strong communication skills, and the ability to manage administrative duties during periods of low call volume. Experience in property management, emergency dispatch, or call center operations is required. Familiarity with property management platforms such as Yardi Voyager or Elevate is a strong advantage.

Responsibilities:

After-Hours Call Management

• Respond promptly and professionally to tenant maintenance concerns, emergency situations, and security-related issues after hours.
• Evaluate the urgency of calls and escalate issues to appropriate vendors or on-call personnel as needed.
• Accurately document call details, actions taken, and follow-up requirements in the system.

Coordination & Communication

• Coordinate with vendors, maintenance staff, and property managers to ensure timely resolution of issues.
• Keep tenants and stakeholders informed throughout the emergency response process.
• Maintain clear, courteous, and professional communication across phone, email, and internal systems.

Administrative Support

• Perform data entry, reporting, and other clerical tasks during low call volume periods.
• Assist internal departments with various administrative needs and ad-hoc requests.

Requirements:

• Previous experience in property management, emergency dispatch, or a call center support role.
• Experience using Yardi Voyager, Elevate, or similar property management software is a plus.
• Excellent verbal communication and customer service skills.
• Strong attention to detail with a high degree of accuracy in documentation.
• Ability to multitask and make sound decisions under pressure.
• Strong judgment and common sense, especially in emergency or time-sensitive scenarios.
• Proficient in Microsoft Office (Word, Excel) and comfortable using basic task management tools.
• Self-motivated, dependable, and capable of working independently with minimal supervision.
• Calm, composed, and solutions-focused in high-stress situations.
• Flexible, adaptable, and willing to take on a variety of support tasks as needed.

Employment Code: 6.3.25.B,C

Job Summary:

KDCI Outsourcing is looking for a highly skilled and customer-oriented IT Helpdesk Support Specialist to join our growing IT team. In this role, you will serve as the first line of defense in providing technical support to internal users across various platforms. You will be responsible for resolving hardware, software, and network-related issues through chat, email, phone, or remote access tools. Additionally, you will support the onboarding and offboarding process, manage user accounts, and ensure compliance with our IT security protocols.

Responsibilities:

• Deliver frontline technical support to end-users via multiple communication channels (chat, email, phone, remote tools).
• Troubleshoot and resolve hardware, software, and network-related issues in a timely and effective manner.
• Manage the setup and deactivation of user accounts across platforms such as Active Directory and Google Workspace.
• Assist in employee onboarding/offboarding by configuring IT systems and conducting user training on tools and best practices.
• Maintain accurate documentation of issues, solutions, and processes using IT ticketing systems.
• Monitor system performance and escalate complex technical issues as needed.
• Ensure compliance with IT security policies, protocols, and industry best practices.
• Support Windows and macOS environments and assist users with common productivity tools and applications.
• Collaborate with other IT team members to improve internal support processes and infrastructure.
• Stay updated with new technologies and propose improvements to enhance service delivery.

Requirements:

• Minimum of 3+ years of experience in an IT Helpdesk or technical support role.
• Strong troubleshooting and analytical skills with the ability to resolve a wide range of IT issues.
• Excellent verbal and written communication skills with a strong focus on customer service.
• Hands-on experience supporting both Windows and macOS platforms.
• Proficiency with IT ticketing systems and remote support tools.
• Working knowledge of Active Directory, Google Workspace, or similar user account management platforms.
• Familiarity with networking fundamentals and IT security best practices.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• High attention to detail and strong documentation skills.
• Relevant certifications such as CompTIA A+, ITIL, or Microsoft Certified are a plus.

Snapshot

Employment Type: Remote

Department: Back office

Work Schedule: 5-day work wee, CST

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Employment Code: 5.27.25.B,C

Job Summary:
KDCI Outsourcing is seeking a highly skilled Dynamics 365 Finance Developer with extensive experience in the cloud version of Dynamics 365 Finance and Operations. In this role, you will play a key part in customizing and enhancing core finance modules, integrating with other systems, and contributing to the continuous improvement of business processes through technical development. The ideal candidate is a collaborative and detail-oriented professional who can work well in a team environment and communicate effectively in English.

Responsibilities:

• Develop, customize, and maintain solutions within Dynamics 365 Finance, focusing on modules such as Finance, Sales Ledger, and Purchase Ledger.
• Design and implement SSRS reports to support business operations.
• Utilize D365 integration technologies (OData, Data Management Framework, Custom Services, Business Events, etc.) to build reliable and scalable integrations.
• Collaborate with cross-functional teams including functional consultants, project managers, and other developers to deliver high-quality technical solutions.
• Participate in code reviews, solution design, and documentation efforts.
• Provide technical support and troubleshooting for implemented solutions.
• Ensure best practices in performance, scalability, and maintainability of code.

Requirements:

• At least 5 years of experience as a developer specializing in Dynamics 365 Finance (cloud version).
• Proven expertise in customizing Finance, Sales Ledger, and Purchase Ledger modules.
• Strong experience in SSRS development.
• Solid understanding of D365 integration technologies including OData, DMF, Custom Services, and Business Events.
• Strong team player with excellent collaboration skills.
• Fluent in English with the ability to clearly articulate technical ideas and communicate effectively with both technical and non-technical stakeholders.

Additional Preferred Experiences:

• Experience working with Git repositories and version control systems.
• Familiarity with Azure DevOps CI/CD processes including repositories, build pipelines, and release pipelines.
• Exposure to Power Apps development.

• Experience with Azure Logic Apps, Function Apps, and other Azure-based integration services (e.g., Service Bus, Storage Accounts).
• Exposure to other Dynamics 365 applications, such as D365 Sales.

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Employment Code: 05.23.25.B