The Best Human Resource Outsourcing Solutions to Streamline HR Operations

It’s not just the workload that’s killing your human resources (HR) department, but also inefficiencies brought by manual processes and poor technology integration. According to Deloitte’s Modernizing HR: Design Thinking and New Technologies to Help Enhance Employee Experience, cited by Deel, administrative tasks consume 57% of HR employees’ time. 

As a business owner and employer, this is deeply concerning. The time spent on mundane administrative tasks (like benefits administration, payroll, and performance evaluation) can be used for high-value HR initiatives and business needs. Fortunately, many of these administrative tasks can be automated. But to do so, you need the best human resource outsourcing solutions. 

Human resource outsourcing solutions are every HR professional’s best friend. These technologies transform your HR department into an efficient powerhouse that enhances the HR and employee experience. 

This article walks you through the definition of HR outsourcing solutions, followed by a round-up of the best human resource outsourcing solutions. We also included a guide on choosing an HR outsourcing software solution for your business. Without further ado, let’s begin.

What Are HR Outsourcing Software Solutions?

Human resource outsourcing solutions are software and platforms that optimize HR services for speed, efficiency, and compliance. These programs enable smoother HR and employee management through cloud technology, automation and AI-powered tools, data analytics, and app integration, allowing in-house HR professionals to focus on core HR needs. 

Human resources outsourcing companies provide these software solutions to help clients gain access to cutting-edge HR platforms without the upfront cost of new technologies and software upgrades. 

Top 7 Human Resource Outsourcing Solutions

The best human resource outsourcing solutions promise long-term competitive advantage. Check out our round-up of the best HR software solutions below:

1. Best Overall: Sprout HR

Developed in the Philippines, Sprout HR is one of the top human resource outsourcing solutions designed to streamline HR services for all workers. 

Boasting end-to-end HR solutions, this award-winning HR software promises comprehensive, AI-powered support for every HR need — whether it’s candidate sourcing or professional development. Sprout HR is ideal for companies looking to modernize their HR services with an all-around platform.

Key Features:

• AI and Automation: Its Core HR solutions simplify payroll processing, employee benefits calculation, and other time-consuming administrative HR tasks to avoid errors, enhance productivity, and ensure compliance with government bodies.
• Data Analytics: With Sprout Insight, human resources departments can access business intelligence and track the organization’s workforce metrics. This helps HR staff detect and resolve workplace issues. 
• Technology-Powered Employee Wellness Solutions: Sprout HR enhances employees’ financial health through ReadyWage’s salary-on-demand and ReadyCash’s emergency funds. 

With its Pulse tool and Wellness program, HR professionals can gather employee feedback and help employees prioritize their physical and mental health, respectively.

• Smart Recruitment and Performance Management: Sprout HR’s Recruit+ helps recruiters source candidates faster through streamlined candidate pipelines and an advanced Applicant Tracking System (ATS). The software’s Performance+ supports effective professional development by providing training recommendations and performance insights. 

Pros:

• AI-powered features
• Efficient HR processes
• Comprehensive HR support
• Easy access to data

Cons:

• Clock in/out issues
• System errors

2.  Best for Compliance and Error Detection: ADP Workforce

ADP Workforce is an industry-standard platform used by KDCI Outsourcing to support a wide variety of HR needs, including HR reporting, payroll, talent acquisition, and workforce management. 

Designed for companies of different sizes, including medium- and large-sized businesses, this technology provides owners of medium- and large-sized companies the efficiency and flexibility they need to manage and improve workforce performance across all departments.

Key Features:

• ADP Assist: Powered by AI and data, this virtual chat assistant supports high-level decision-making by providing insights and recommendations to questions, helping HR leaders make smarter decisions on HR matters.

• Accurate Payroll Calculation: The ADP Workforce Now Payroll features an anomaly detection technology for faster resolution of payroll errors as well as an integrated tax filing and deduction feature for compliance with taxation and employment laws. 

• Streamlined HR Management: Thanks to ADP Workforce, outsourced HR management tasks are now modernized with digital forms, personalized onboarding experiences for new hires, and comprehensive workforce reporting. 

 Pros:

• Workforce reporting
• Enhanced legal compliance
• Anomaly detection feature
• AI virtual assistant 

Cons:

• Unintutive user interface
• Lack of customization features
• Learning curve for the tool’s payroll system

3. Best for Hassle-Free App Log-Ins: BambooHR

BambooHR is a highly praised HR software solution that seamlessly integrates all HR services into one user-friendly platform, promising a 65% efficiency boost and saving HR professionals 18 hours on HR tasks weekly.

Ideal for differently sized companies, this software solution scales and meets your HR needs as your business grows. 

Key Features:

• Zero Trust Model: BambooHR encrypts data and implements security measures, including regular vulnerability scans, as well as a yearly SOC II security audit and penetration test. 
• App Integration: This platform ensures hassle-free log-ins with Indeed, Payscale, Slack, and other partner applications. 
• Data-Driven Insights: BambooHR helps HR professionals gain an objective view of their company’s workforce, enabling them to identify emerging trends, make strategic decisions, and meet business and HR objectives.
• Built-in AI: Bamboo HR’s advanced AI analyzes workforce data and provides data-driven insights on trends and benchmarks, allowing HR professionals to leverage these strategic solutions for efficient decision-making.

 Pros:

• Integrated with over a hundred partner applications, like Slack
• Strong data encryption measures
• Scalable platform

Cons:

• Some features are paywalled behind subscription plans
• Lackluster customer support

 4. Best for Recruitment: Greenhouse

Greenhouse is an innovative hiring platform that delivers high returns on your recruitment and hiring efforts, averaging a 589% ROI within three years. With features that minimize hiring biases, this platform is ideal for companies wanting to spearhead or enhance their DEI (Diversity, Equity, and Inclusivity) efforts.

Having consistently won awards such as the “Best Software for Enterprise,” Greenhouse stands as a highly expertised leader in the recruitment field. 

Key Features:

• Automation and AI-Powered Recruitment: Greenhouse creates role-specific interview questions, transcribes job interviews, and generates score cards to assist talent acquisition professionals in designing tailored interviews and identifying best-fit candidates. 
• Inclusive and Welcoming Candidate Experience: This software solution features anonymous take-home exercises for candidates, minimizing hiring biases and helping HR staff objectively assess tests and shortlist qualified candidates. Applicants also have the freedom to choose their own interview schedule. 
• Technology-Powered Onboarding Experience: Greenhouse features a dedicated hub for company resources for new hires to access and read at their own convenience. Additionally, HR professionals can also create a 30-day goal system for a structured onboarding experience.
• Customized Reports: With Greenhouse, HR professionals can access a myriad of workforce data and generate reports from their fingertips. This way, they can extract insights, assess the progress of DEI goals, and identify emerging HR needs.

 Pros:

• Easy-to-access company resources
• 30-day goal system for structure and accountability
• Efficient report generation
• DEI-friendly

Cons:

• Challenging to use due to poor user-friendliness

5. Best for Global HR: Workday

Workday is a cutting-edge HR software solution that harnesses AI to future-proof your HR department against industry changes. 

Trusted by thousands of Fortune 50 and 500 companies, Workday stands as a reliable platform for driving enterprise-level innovation, boosting operational efficiency, and elevating your workforce.

Key Features:

• AI-Driven Insights: From addressing inefficiencies to improving employee performance, the platform’s AI empowers HR professionals with actionable, data-driven insights to user organizational change. 
• Local and International Payroll: Workday payroll solution centralizes data from various locations in real time and automates payroll calculations, ensuring compliance with local and international standards while freeing up payroll professionals from repetitive work. This solution is also integrated with hundreds of partner payroll providers, such as ePayslip and Deel.
• Self-Service Payroll and Benefits: Workday’s conversational AI equips employees with easy-to-understand payslip knowledge to reduce routine HR inquiries. They can also view their payroll and benefits data from the software’s Benefits and Pay Hub.

Pros:

• Local and international payroll processing
• Automated payroll calculation
• AI insights
• Self-service features

Cons:

• Learning curve due to its complexity
• Implementation may require additional assistance from partners, consultants, or HRIS professionals 

6.  Best for Compliance and Benefits Management: SAP SuccessFactors

SAP SuccessFactors is a software solution aimed at companies with a global workforce. Packed with cutting-edge features, it elevates the mundanity of HR services into a more cohesive, technology-driven experience for all employees. 

Key Features:

• Unified HR Functions: This scalable platform centralizes core HR functions for a trouble-free experience. Among its functions are automating payroll processing, optimizing succession planning, serving as a data repository, and much more. Compliance is also simpler since SAP SuccessFactors provides compliance updates to eliminate manual research.
• Global Benefits Management: SAP SuccessFactors helps employees choose the right benefits for their needs. They can also apply for their preferred benefits from their computers or smartphones. Based on enrollment and eligibility data, your benefits administration specialists can identify trends and discern employee preferences.
• Tailored Career Development: SAP SuccessFactors personalizes employees’ professional development with targeted learning experiences to ensure purposeful upskilling, providing a clear path for staff to advance (and futureproof) their careers within the organization.

Pros:

• Personalized career development
• Easy benefits enrollment
• Scalable software solution
• Optimized succession planning

Cons:

• Not user-friendly
• Difficult to learn and navigate

7. Best Cloud-Based HR Software: Zoho People

Based in the Cloud, Zoho People is an HR platform designed for businesses that use Zoho and non-Zoho applications. Delivering agility, efficiency, and innovation, this award-winning software offers a comprehensive suite of features and tools that streamline your HR department’s daily workflow.

Key Features:

• Data Analytics: Zoho People simplifies HR strategic thinking with insights and analytics that shed light on your organization’s hiring trends, attrition rate, employee productivity, and the like. Based on this data, HR leaders can identify organizational needs and make decisions based on those pain points.
• Convenient Professional Development: This software features a dedicated learning management system (LMS) for employees to access courses and training materials. It also supports a tailored learning experience that enables staff members to undertake programs that suit their role and skills.
• HR Help Desk: Zoho People’s HR help desk system serves as a go-to hub for employees seeking assistance with HR-related matters. FAQs are available for routine and simple inquiries, whereas complex problems are resolved by HR agents. Tickets can be routed into custom categories or subcategories (where assigned agent/s will address them) for better ticket volume management and prioritization. 

Pros:

• Dedicated HR help desk and LMS
• Tailored professional development
• Holistic data insights
• Ticket routing

Cons:

• Limited functionality for the mobile version
• Unintuitive user interface

3 Tips On Choosing The Right Human Resource Outsourcing Solution

Your choice of human resource outsourcing solution can either supercharge your HR department or result in a costly mistake. Here are three tips for choosing the right one for your business.

Tip #1: Know Your HR and Business Needs

According to human resource employees, professionals, and leaders (43%), HR technology is effective. However, the best human resource outsourcing solutions won’t benefit you if you don’t know your HR needs. To identify those HR challenges and needs, start by gathering feedback from your HR staff. 

HR professionals have first-hand experience with workflow inefficiencies and challenges. Hence, they can provide detailed insights into which functions require the most attention. From there, you can establish goals that meet both your HR and organizational needs. 

Tip #2: Explore Your Options

There are plenty of HR technologies available on the market today. Don’t settle on the first HR software you see. Do thorough research on each software’s features, scalability, AI capabilities, user-friendliness, complexity, data security, and cost. 

Check detailed user reviews, or even better, request a demo or take advantage of free trials to get a feel of the software. Most HR solutions entail overcoming a learning curve, so maximize your time with it before making a decision.

Tip #3: Partner With An HR Outsourcing Service Provider

An HR outsourcing provider is equipped with the best human resource outsourcing solutions. Despite that, look for BPO companies that have software expertise in your preferred HR solution. For example, if you prefer BambooHR, you can outsource HR services to KDCI Outsourcing as the company has employees who are trained and proficient with said platform.

Though cheaper, always remember that the cost of outsourcing in the Philippines (or elsewhere) may include start-up fees and software upgrade expenses.

Gain Access to KDCI Outsourcing’s Human Resource Outsourcing Solutions

The best human resource outsourcing solutions address your specific needs. If you hate the idea of investing in the wrong HR technology, it’s time to partner with outsourcing companies that understand your technology and HR challenges.

At KDCI Outsourcing, we have the best human resource outsourcing solutions that deliver not just speed and efficiency, but also enhanced workforce performance, employee engagement, and competitive advantage. From ADP Workforce Now to Greenhouse, we have HR professionals who excel in your software solution. 

As your HR outsourcing service partner, we will do everything in our power to level up your HR department with high-performing offshore HR talent and advanced software. 

Experience our AI-powered HR outsourcing services today. Contact us for proposals, inquiries, or price quotes!