Salesforce Administrator

Posted on:
July 23, 2021
Work From Home / Online Jobs,Work From Home / Online Jobs,Work From Home / Online Jobs,Work From Home / Online Jobs

Job Description

KDCI Outsourcing is a global provider of eCommerce services for startups and established companies. We help our clients build, grow, and maintain their online businesses by providing support for product information management, back office, graphic design, web development, customer service, and digital marketing.

Responsibilities

  • Customize and maintain Sales Cloud and Service Cloud applications.
  • Build automated process solutions through workflows, process builder and other applicable features.
  • Manage roles, profiles, sharing rules, workflows, groups and other features related to Salesforce Security.
  • Manage customer analysis and individual views, and other operations related requests and reports.
  • Troubleshoot issues in operations using debug logs and other monitoring tools.
  • Develops the training plans, materials, and documentation for SFDC end users.
  • Facilitates training to SFDC end users
  • Manage all sales related technical resources and migration of data into Salesforce.
  • Maintain database for integrity and accuracy including cleansing and duplicate record management.
  • Evaluate new releases of Salesforce to determine functional requirements and provide detailed information on how changes will apply to all affected departments/users.

Requirements

  • Bachelor’s degree in Computer Science, Business Administration, Engineering or equivalent.
  • 2-4 years of Salesforce Admin experience.
  • Experience with transacting business in multiple countries.
  • Self-directed individual who is a self-starter and able to lead multiple projects simultaneously.
  • Works well with a team.
  • Strong business process and analytical skills.
  • Dedication to customer needs, both internal and external.
  • Excellent time management skills.
  • Willing to work on any schedules.
  • Willing to work in Ortigas Center, Pasig City.

Snapshot

  • 1 Location: Ortigas Center, Pasig City
  • 2 Employment Type: Full-time
  • 3 Department: Back Office
  • 4 Work Schedule: 5-day work week, night shift
Benefits
Medical & Dental Plan
SSS, Philhealth, and HDMF
Paid Sick Leave
Paid Emergency Leave
Convertible Vacation Leave
Maternity/Paternity Leave
Annual Performance Evaluation
Work From Home / Online Jobs: Employees may occasionally be asked to report onsite if the need arises.
Performance-based Bonuses
Overtime Pay
Holiday Pay
Night Differential
Referral Incentive Program
Company-sponsored Trainings
Monthly Food Party

Apply Now

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