We continuously form new teams to meet the ever-growing needs of our eCommerce clients based in the US and Europe. Subsequently, we are looking for managers to be in charge of daily developing operations. The team needs an individual to help ensure smooth and functional workflows.
Guarantee accountability for project profitability and timeline.
Proactively manage client communications and expectations to ensure client satisfaction in partnership with internal teams.
Define scope of client requirements and deliverables.
Creates and maintains detailed project plans for maximum productivity.
Collaborate with internal teams and client stakeholders to efficiently solve problems and brainstorm solutions.
Identifies risks, threats, or opportunities that could impact the success of the project, notifying the team and escalating issues when appropriate.
Coordinate tasks, assign appropriate resources, and ensure proper task completion.
Oversee deviations in project scope and desired deliverables, initiating change requests as needed.
Controls quality by reviewing deliverables prior to client presentation and enhances deliverables as needed.
Understand the client’s business, processes, and procedures and applies that knowledge to affect the project’s success.
Ensure the compliance of the process to best practices and stay updated with the the latest news and technology.
Apply lessons learned from previous projects to improve constantly and shares findings with other project management team members for growth.
A degree in Computer Science, Engineering, Business, or any related field.
2-3+ years of experience in product management, project management and/or operations management.
Experience in ecommerce industry, preferably in global organizations.
Experience working with project management tools.
Experience coordinating, encouraging and motivating internal teams.
Knowledge of agile methodology and frameworks.
An understanding of industry trends, development principles, and project methodologies.
Excellent communication skills through verbal and written means.
Location: Ortigas Center, Pasig City
Employment Type: Full-time
Department: Creative and Development
Work Schedule: 5-day work week, night shift
Medical & Dental Plan
SSS, Philhealth, and HDMF
Paid Sick Leave
Paid Emergency Leave
Convertible Vacation Leave
Annual Performance Evaluation
Referral Incentive Program
Company-sponsored Trainings and Seminars
Monthly Food Party
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KDCI Outsourcing is the leader in Philippine offshore staffing in the fields of creative design, digital marketing, eCommerce, back office support, and web development. With over 20 years of experience in outsourcing, we help our clients build and grow custom offshore teams that are fully dedicated to their business.