Responsibilities:
- Communicate all details regarding fulfillment of sales orders, including status inquiries and tracking details to sales team
- Obtain all documents needed for sales order processing from sales reps in a timely manner
- Setup customer details in Great Plains, including payment term and tax-exempt setup requests
- Allocate equipment to pending orders, according to SOP
- Communicate with collections team in regard to customer account balance issues
- Communicate with operations and purchasing team in regards to backordered items on pending sales orders
- Act as primary back-up for accounting personnel during month-end closing process
- Suggest and help implement improvements to current sales order fulfillment processes and/or controls, including automation and streamlining of existing functions
- Prepare and/or update the daily sales report
- Participate in year-end audit, weekly and monthly reports for management
- Scanning all backup in GP and attaching to SO (and PO for lease transactions)
- Transferring orders to accounting once shipped
- Working with partner/distributor on any missing or broken equipment including RMA’s
- Working with accounting on any vendor invoices received that don’t match our PO
Requirements:
- Degree in Accounting or any related field
- Moderate proficiency with MS Word, MS Excel, MS Power Point, MS Access
- Moderate proficiently with Microsoft Great Plains
- Experience with Salesforce.com is preferred
- Minimum of 2-3 years of continuous sales or sales operations experience
- A background in leasing or other finance industry is a plus
- Must have problem solving and decision-making abilities, ability to prioritize projects and strong sense of urgency
- Must be highly motivated individual with high level of initiative and an attitude of willingness
- Must be team player willing to assist others at all levels of the organization
- Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships
- Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
- Willing to work in night shift
- Willing to work in Ortigas Center, Pasig City
