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Sales Administrators

Ortigas Center, Pasig City
KDCI Outsourcing is in the business of providing design, development, back-office, and related services. We are engaged mostly with US and European clients and are involved in various cutting-edge e-commerce projects. We’re building a new team and we need Sales Administrators to complete it.


  • Communicate all details regarding fulfillment of sales orders, including status inquiries and tracking details to the sales team.
  • Obtain all documents needed for sales order processing from sales reps in a timely manner.
  • Setup customer details in Great Plains, including payment term and tax-exempt setup requests.
  • Allocate equipment to pending orders, according to SOP.
  • Communicate with collections team in regard to customer account balance issues.
  • Communicate with operations and purchasing team in regards to back-ordered items on pending sales orders
  • Act as primary back-up for accounting personnel during the month-end closing process
  • Suggest and help implement improvements to current sales order fulfillment processes and/or controls, including automation and streamlining of existing functions.
  • Prepare and/or update the daily sales report.
  • Participate in year-end audit, weekly and monthly reports for management
  • Scanning all backup in GP and attaching to SO (and PO for lease transactions)
  • Transferring orders to accounting once shipped
  • Working with partner/distributor on any missing or broken equipment including RMA’s
  • Working with accounting on any vendor invoices received that don’t match our PO


  • Degree in Accounting or any related field.
  • Moderate proficiency with MS Word, MS Excel, MS PowerPoint, MS Access.
  • Moderate proficiently with Microsoft Great Plains.
  • Experience with is preferred.
  • Minimum of 2-3 years of continuous sales or sales operations experience.
  • A background in leasing or other finance industry is a plus.
  • Must have problem-solving and decision-making abilities, ability to prioritize projects and a strong sense of urgency.
  • Must be a highly motivated individual with a high level of initiative and an attitude of willingness.
  • Must be a highly motivated individual with a high level of initiative and an attitude of willingness
  • Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships.
  • Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
  • Willing to work in night shift.
  • Willing to work in Ortigas Center, Pasig City.

Location: Ortigas Center, Pasig City
Employment Type: Full-time
Department: Creative and Development
Work Schedule: 5-day work week, night shift


  • Medical & Dental Plan
  • SSS, Philhealth, and HDMF
  • Paid Sick Leave
  • Paid Emergency Leave
  • Convertible Vacation Leave
  • Maternity/Paternity Leave
  • Annual Performance Evaluation
  • Performance-based Bonuses
  • Overtime Pay
  • Holiday Pay
  • Night Differential
  • Referral Incentive Program
  • Company-sponsored Trainings and Seminars
  • Monthly Food Party

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