KDCI Outsourcing is in the business of providing design, development, back-office, and related services. We are engaged mostly with US and European clients and are involved in various cutting-edge e-commerce projects. We’re building a new team and we need Sales Administrators to complete it.
Communicate all details regarding fulfillment of sales orders, including status inquiries and tracking details to the sales team.
Obtain all documents needed for sales order processing from sales reps in a timely manner.
Setup customer details in Great Plains, including payment term and tax-exempt setup requests.
Allocate equipment to pending orders, according to SOP.
Communicate with collections team in regard to customer account balance issues.
Communicate with operations and purchasing team in regards to back-ordered items on pending sales orders
Act as primary back-up for accounting personnel during the month-end closing process
Suggest and help implement improvements to current sales order fulfillment processes and/or controls, including automation and streamlining of existing functions.
Prepare and/or update the daily sales report.
Participate in year-end audit, weekly and monthly reports for management
Scanning all backup in GP and attaching to SO (and PO for lease transactions)
Transferring orders to accounting once shipped
Working with partner/distributor on any missing or broken equipment including RMA’s
Working with accounting on any vendor invoices received that don’t match our PO
Degree in Accounting or any related field.
Moderate proficiency with MS Word, MS Excel, MS PowerPoint, MS Access.
Moderate proficiently with Microsoft Great Plains.
Experience with Salesforce.com is preferred.
Minimum of 2-3 years of continuous sales or sales operations experience.
A background in leasing or other finance industry is a plus.
Must have problem-solving and decision-making abilities, ability to prioritize projects and a strong sense of urgency.
Must be a highly motivated individual with a high level of initiative and an attitude of willingness.
Must be a highly motivated individual with a high level of initiative and an attitude of willingness
Strong verbal and written communication skills; and excellent interpersonal skills with the ability to provide superior customer service and maintain cooperative working relationships.
Strong organizational and time management skills with the ability to multi-task and work autonomously or with a team
KDCI Outsourcing is the leader in Philippine offshore staffing in the fields of creative design, digital marketing, eCommerce, back office support, and web development. With over 20 years of experience in outsourcing, we help our clients build and grow custom offshore teams that are fully dedicated to their business.