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Since the spread of the COVID-19 pandemic, numerous businesses have been struggling to maintain production and come up with their business continuity plan. While lockdowns and quarantines are necessary, you may be worried about the health and livelihood of your employees and your family.
Unlike brick-and-mortar stores, online businesses have a chance to continue operating amidst the pandemic with the help of a business continuity plan. As people are advised to stay at home, this has caused a surge in online shopping, as people took to going online for their needs instead of going out. Even Amazon saw this opportunity and had to hire 100,000 new employees, both part-time and full, just to keep up with the surge of online purchases. Here’s how you can do the same.
First step in your continuity plan is the assessment of your business situation. Gather your team — preferably online — check on them and make sure everyone is alright and well. If anyone is showing symptoms, urge them to self-isolate and follow safety measures, especially if they’ve been exposed to an infected person. After being a good leader, it’s time for business. Evaluate the current status of every part of your business. Determine the financial, operational, and physical standing of your company. Check your inventory, confirm that your supply chain is intact (i.e. with manufacturers, etc), coordinate with your shipping carriers to see the status of their operations. Make preparations to ensure that critical business operations are still being met. You should be prepared to make adjustments such as finding alternative suppliers and manufacturers, and other distribution channels as part of your business continuity plan.
In the midst of a crisis, you have to be keen on where your finances go so you have to determine your recovery priorities. Incorporating your finance management in your business continuity plan will help you minimize further losses and find how you will recover whatever you have already lost. Most experts predict that the economy will rebound later in the year, while others say that the market will bottom out long after the peak of the pandemic. Regardless, it’s important to have a plan of attack on how to keep your business afloat. If things come to a head and you’re considering wage cuts and staff layoffs but can’t afford to lose those positions, you can consider outsourcing to other countries for a cheaper option.
As the pandemic progresses, some of your teams may already be paralyzed or you might have to build another team for other areas of recovery. However, you may not currently have the capacity to expand or hire new people locally, so the best way to tackle this is through outsourcing, where you can take advantage of up to 60% savings on labor costs. As part of your business continuity plan, start determining the tasks that you need to outsource. Most likely, you may need more help with customer service emails, chat support, or social media, but you can also outsource tons of work, including:
Now that you’ve determined the tasks that you want to outsource, you need someone to do it to complete and make your business continuity plan materialize. The best, safest, and easiest way to outsource this is through an outsourcing company. Through them, you can guarantee security and quality of work, as they already have experience and an established structure to handle clients such as yourself. Before choosing an outsourcing company, research their expertise. It’s best to partner with an Ecommerce specialist, as they’re most likely to have all the services you need. Maximizing their services is less of a hassle since you only have to communicate with one company. Contact an Outsourcing Company Today
Before you sign a contract with an outsourcing company, communicate every detail of the work that needs to be done. Schedule a meeting and talk about the offshore team, the project, the quality of work, timelines, and deadlines. This is a crucial stage in your business continuity plan because your outsourcing partner needs to know your expectations. Sometimes, this is also where misunderstandings can arise, so you have to be clear with your terms and conditions. Outsourcing companies like ours will provide you with flexible terms and customized solutions. We want to know your goals and objectives, and with that, we recommend actions on how we’ll get you there. Before you read through the proceeding steps, you can contact us right now for inquiries and we’ll get to you as soon as possible.
Once you’ve settled with all the tasks you can outsource and already have someone to fulfill them, you can easily focus your business continuity plan on on-the-ground procedures like your order fulfillment process. Here are the points you need to review:
If you have a third-party shipping partner or fulfillment warehouse to assist you, it’s best if you communicate with them to know their strategies regarding the pandemic.
You can skip this step in your business continuity plan if you have a shipping partner since they will have separate terms or strategies for shipping. However, if you have a warehouse and a delivery team, you have to arrange safety measures for them in your business continuity plan, such as social distancing and enhanced cleaning and sanitation. Find ways on how to keep your employees safe; you can’t afford the coronavirus to spread in your company as you might be forced to stop operations entirely.
While executing your business continuity plan, schedule web conferences with your teams — both internal and outsourced — for updates or further strategies. Having scheduled web conferences is a good way to manage your teams if you have them working remotely. Moreover, it helps boost remote employee morale as conferences make them feel they’re part of the team.
There wouldn’t be a business to continue if your customers don’t know you’re still running. Therefore, you have to inform them that you’re still active and ready to serve them. In your business continuity plan, you can choose to write an article or press release that talks about your business continuity strategies or adjustments that will occur in light of the pandemic. Additionally, you can also create a social post or a simple banner in your mobile store app for a brief announcement. Here’s how we did ours: KDCI’s Full Production Gameplan Amidst COVID-19
Finally, to streamline your business continuity plan efforts as you move forward, you will need to set up progress reports, especially since almost everyone is working remotely. You can choose to have weekly, bi-weekly, or monthly reports, depending on the team and what you need from them. More often, our Ecommerce clients opt for weekly progress reports, since a lot of them outsource their data processing and management to us.
Through business continuity plan and management, your online store can survive this pandemic. As long as you put your priorities in line and have a good team to back you up, everything should run smoothly. If you’re looking for an outsourcing partner to help you build an effective business continuity plan, don’t hesitate to contact us! We’d be more than happy to help you keep your online store running during and after COVID-19.
Today, businesses — whether big or small — are offshore outsourcing to business process outsourcing (BPO) companies like never before. Statistics show that 52% of small businesses plan to outsource for increased business efficiency and skills. However, only 37% do so.
Little did some business owners know that those who capitalize on outsourcing solutions can scale up operations, access hard-to-source talent, enjoy high cost savings, and expand the capabilities of their business.
It’s understandable, however, that some business owners are anxious because of the time difference. At the same time, some have no idea how to choose an outsourcing company that suits their business. So, we’re here to help you with that.
While many organizations are focused on where to outsource and which outsourcing companies would best serve their business needs, it’s vital to learn how to choose an outsourcing company for your business’s success.
To help you make an informed decision, here are 10 factors that go far beyond financial concerns when evaluating a potential outsourcing partner:
One of the main goals of hiring an outsourcing firm is to reduce the work you already have on-site while you focus on other business matters. So, you have to ensure that the outsourcing vendor is capable of producing high-quality work with minimal revisions.
It’s easy to see how an outsourcing company performs because they’re most likely to have a website. There, you can browse through their About Us page, portfolio, case studies, or testimonials from current or previous clients.
When you’re limited by the screen of your computer or phone, trust becomes an integral part of your partnership with an outsourcing provider. Hence, don’t hesitate to ask about everything you want to know about their company to see if they’re a good fit.
Most of our first-time business owner clients worry about trusting outsourced work — and for an understandable reason. This is why we always take the extra mile in proving them that we’re a trustworthy and experienced outsourcing company through our detailed case studies.
A service-level agreement (SLA) is a document that details the services and project requirements as well as the performance levels your potential outsourcing partner is expected to perform and meet. It also contains exemptions, service-level objectives (SLOs), escalation and termination procedures, security standards, penalties, and remedies.
This legally binding document ensures that you and the service provider mutually benefit from each other, while also adding a layer of protection against misunderstandings, misaligned timelines and expectations, and disputes.
However, it’s important to note that SLAs are not set in stone. Periodically review all clauses in the document, so you and the outsourcing firm remain aligned on goals and expectations despite evolving business needs.
Attrition rate refers to the percentage of employees who leave the company — whether through resignation, termination, or other forms of employee attrition — without those positions being filled over a given period. A high attrition rate leads to disruptions, burnout, knowledge loss, and a high cost of hiring and training.
One big factor that affects attrition is company culture. Poor company culture leads to higher costs in the long run, as employees are more likely to leave the company. Training replacements causes you to lose out on their productivity during the ramp-up period, as it usually takes a few weeks before new employees reach full productivity levels.
Therefore, it’s better overall to retain employees, and that’s usually done through good company culture, skills training, fair compensation, and more.
While you have the choice to still be in charge of managing your offshore team, you can outsource project management as well. Don’t hesitate to ask details about who will be responsible for leading your outsourced team.
Aside from being an outsourcing company, KDCI Outsourcing also specializes in offshore staffing. We handle talent searching, shortlisting, and other HR tasks, while you have the final say on who gets hired for what job role. With our experience in the BPO industry, you can trust our standards in looking for specialized expertise for your business.
While you may be able to cut costs through an outsourcing company easily, the best partnerships are the ones that give you the most value for your money. One of the critical factors you have to consider to ensure profit is taking advantage of time zones.
It’s a good idea to choose an outsourcing company that has a location in a time zone that will match well with your company, or a service provider who will adjust to your time zone. Doing so will help your business have more operational flexibility and allow you to service a broader client base.
Outsourcing companies like KDCI Outsourcing always accommodate clients from different time zones. We go out of our way to communicate with you in real-time. Because we operate 24/7, you also have the flexibility to have your offshore outsourcing team work in your time zone.
There are some areas of the world where the process of outsourcing can be more challenging. Logically, you would want an outsourcing partner in a country where the government provides adequate support for the industry.
The Philippines, for instance, provides incentives and benefits to companies that outsource to the country as well as to employees. However, there are some nitty-gritty aspects to consider, such as taxes, leases, payroll, and more. But hiring through the right outsourcing partner lets you work through all legalities seamlessly.
An outsourcing company’s access to talent determines how big they are as a business. It’s better to put your trust in a more prominent, experienced outsourcing company so you can be sure that you’re putting your money in the right place. Outsourcing services to the Philippines is a great way to have access to the right talent.
Based on a report by the Philippine Statistics Authority (PSA), 10- to 64-year-old Filipinos boast a functional literacy rate of 70.8% and a basic literacy rate of 93.1%. This isn’t surprising as the Philippines churns out around thousands of graduates a year, ready to be hired for any job.
Moreover, you can be sure that members of your offshore team are trained and certified to produce industry-standard products or services.
Because you’re going to rely on a lot of online communication and technology to keep your businesses connected, it’s essential that you find a service provider that has excellent access to technology.
Make sure your potential outsourcing partner has a reliable system in place for transferring files and communicating with your in-house team. In terms of infrastructure, an outsourcing company should ideally have an office for offshore operations. This is a good sign that they are professional, and your offshore team will be in a healthy working environment.
Quick note: Before signing with an outsourcing company, ensure they have contingency or business continuity plans. This way, they are prepared for power outages, internet issues, data breaches, and other scenarios that can interfere with work.
Speaking of communication, language is also essential in any offshore team. Make sure that your outsourcing vendor has people that you can actually communicate with.
Effective communication plays a big part in maintaining efficiency and ensures that the time and money you spend are appropriately utilized. Luckily, the Philippines is considered to be one of the best English-speaking countries in Asia, second only to Singapore according to the Education First English Proficiency Index (EF EPI). This makes interactions with your internal team and customers a complete breeze.
We understand that outsourcing or building a dedicated offshore team can be a huge leap for you and your company. As a country abundant in BPO companies, finding the ideal outsourcing partner can be overwhelming. Not to worry, though, because KDCI Outsourcing is here to help you out.
At KDCI, we make outsourcing less of a daunting venture by providing customized offshore staffing solutions for businesses needing expertise in finance and accounting, customer support, digital marketing, graphic design, software development and IT, and other fields.
With our deep industry knowledge and talented outsourced professionals, you can guarantee that our outsourcing services will give you the best value for your money.
We’re more than happy to answer any questions or inquiries you may have, so don’t hesitate to contact us!
A quick research of good offshore staffing countries will lead you to several articles pointing to the Philippines — a country from Southeast Asia known for being one of the top BPO (business process outsourcing) providers in the world.
The country has long been established as a key player in the outsourcing industry, along with India, Brazil, and Eastern Europe. However, as with all things, there are pros and cons of outsourcing to the Philippines, and we made a quick list to help you think it over
The Philippines is a reputable outsourcing destination renowned for its fluent English, skilled workforce, world-class outsourcing services, and thriving BPO sector. Below, let’s learn about the perks of outsourcing your business operations to the Philippines:
The first advantage of outsourcing to the Philippines is the country's English proficiency. One of the major concerns of some companies when it comes to offshore outsourcing is the language barrier. Luckily, unlike outsourcing to countries like Ukraine, China, or Thailand, you will hardly ever experience this with Filipinos.
According to the Education First English Proficiency Index (EFPI), the Philippines ranks 22nd globally and 2nd in Asia as the country with the highest English proficiency. So, if you are planning on outsourcing to the Philippines, it won’t be difficult at all to work and collaborate seamlessly.
You’ll have strong communicators who you can understand, have discussions with, and resolve issues with a lot easier than accents and other things language barriers may present.
Another benefit of outsourcing to the Philippines is that the country has a good understanding of Western culture. The US colonized the country for 48 years, from 1898 to 1946, before the US recognized the independence of the Philippines.
After that, some Americans chose to stay in the Philippines, while the country itself held strong ties with the US, which greatly influenced the culture of the Filipinos. This led to Filipinos adopting Western culture, including food, language, education, and religious freedom.
A diverse pool of talent is the third advantage of outsourcing to the Philippines. Philippine universities churn out thousands of highly capable workers yearly, leading to a large and diverse talent pool. Not just that, they are also more than qualified and capable of handling work for you.
Moreover, according to the Philippine Statistics Authority, the Philippines currently has a median age of 25.3 years. Hence, in terms of technological competency, the Philippines has an edge as it has a young population that is familiar and capable of understanding technology to streamline business operations.
Depending on which state you live in, the US has a higher cost of living — housing, utilities, healthcare, food, and taxes — compared to the Philippines. According to World Population Review, expenses among US households amount $61,334 USD per year. Meanwhile, Filipino households only spend $4,504.68 USD per year on expenses.
Let’s also not forget that the cost of hiring in the US averages $4,375 USD per hire, whereas you can hire a Filipino BPO employee for as low as $268.95 USD a month. Therefore, statistically, you will always have to pay more for local talent compared to an outsourced Filipino worker.
The reason behind this difference is the currency movement and current economic gains of the PHP being weak compared to the USD. At the time of writing, the exchange rate of PHP to USD is 57.28 PHP to 1 USD, making employment costs lower than in developed countries. For this reason, outsourcing to the Philippines is one of the top choices that businesses consider.
The fifth advantage of outsourcing to the Philippines is the country's security, flexibility, and scalability. While you can technically DIY an offshore team, the most secure way to outsource to the Philippines is still through a company like KDCI Outsourcing.
KDCI Outsourcing (and other best BPO companies) work as your business partner, and hence are flexible in terms of developing effective, customized outsourcing solutions that work for you.
Outsourcing providers talk about your business, goals, and objectives and recommend the best course of action. On top of that, outsourcing allows you to scale your business without additional infrastructure costs. You have the freedom to expand your team and operations, depending on the type of work your business needs at the moment.
eLearning solutions like the Learning English Application for Pinoys (LEAP) help senior high school students and college students prepare to meet call center demands after graduation. There are also BPO employee-targeted training programs offered by the Philippine Council for Industry, Energy, and Emerging Technology Research and Development (PCIEERD).
Moreover, the IBPAP, an organization solely dedicated to improving the IT-BPM industry in the Philippines, focuses on innovation and getting government support for enabling the IT-BPM industry in the Philippines.IBPAP works to continuously further and maintain global competitiveness by getting the country to provide higher-value services.
The continuous government support for the BPO industry helps Filipinos remain efficient amid the AI and automation revolution. One of the objectives of multiple government initiatives is to elevate the proficiency of Filipino professionals, enabling companies outsourcing to the Philippines to flourish and expand.
The family-oriented culture of the Filipinos complements their hardworking attitude. They have an innate desire to support their families and give them a more comfortable life, which ultimately becomes their reason to work harder.
However, as a new generation of Gen Zs enters the Filipino workforce, the value of work-life balance also becomes essential. Hence, you might have to coax them into working overtime or working during weekends if you really need them to.
Businesses are not only getting the best out of outsourcing to the Philippines, but they are also able to provide opportunities to millions of Filipinos.
By outsourcing to the Philippines, you can reduce the number of management tasks you need to handle, enabling you to concentrate on your core competencies and responsibilities more effectively. Choosing to partner with outsourcing providers like KDCI means you have an offshore human resources and management team that will help manage your team.
This means the outsourcing firm takes care of handling employee attendance, tax headaches, leave reporting, and many more. Additionally, while you have full control over your outsourced team, you can also choose to hire a project lead for training and team management.
All you have to do now is check on them from time to time, or read reports while you focus on other aspects of your business.
However, outsourcing to the Philippines comes with several risks. Let’s take a look at them below:
On the other hand, one of the disadvantages of outsourcing to the Philippines is its changing weather conditions. The Philippines is a tropical archipelago resting just in the western side of the Pacific Ocean.
Every year, the country experiences an average of 20 typhoons that can cause power interruptions and cancellation of work and school in flood-prone areas within a typhoon’s path.
Moreover, being within the Pacific Ring of Fire means the Philippines experiences earthquakes and volcanic eruptions. On average, 100 to 150 earthquakes occur each year, and while the country has 24 active volcanoes, eruptions rarely occur.
Fortunately, Filipinos are more than capable of handling remote work. Some outsourcing companies, including KDCI, also provide the option to work from home to maintain business continuity in case of natural disasters.
Compared to the US — which only has 11 official holidays — the Philippines has a total of 18 official non-working government and religious holidays. Thus, businesses planning on outsourcing to the Philippines may also want to consider this factor.
With the Philippine population being predominantly Christian, a lot of culturally important holidays are officially deemed holidays by the government.
However, employers are allowed to ask their employees to come to work. Hence, outsourcing providers leave this in our client’s discretion, as Philippine labor laws mandate that employees get paid more when they work during legal holidays.
Businesses that are planning on outsourcing to the Philippines should take note of the country's labor code. An employer cannot fire an employee at will in the Philippines. A justifiable cause and proper documentation are required to terminate any Philippine employee.
Termination of any employee also requires that the company provide the allocated severance pay. However, labor codes that favor employees do lead to significantly lower turnover rates.
The Philippine labor code requires organizations in the Philippines to pay employees an additional 13th-month pay annually. This incremental month of payment is paid in December as a mandatory bonus to employees and is done to show concern for the plight of the Filipino working masses.
Every country and race has stereotypes, and the Filipinos are no exception. Some foreign companies that planned to outsource to the Philippines and tried to DIY their offshore teams have had poor experiences with hiring Filipino talent.
Because of the DIY-ing, they were more prone to hiring a less capable demographic, which led to generalizations that Filipinos are lazy or incompetent. Hence, to avoid this experience, put your trust in the best offshore outsourcing companies so that you hire quality talent and have proper HR to take care of them.
If you made it this far, you’re probably considering the Philippines as your potential offshore outsourcing destination. Here are three signs you need to outsource to the Philippines:
The Philippines is a treasure trove of highly skilled professionals, many of whom excel in specialized roles. Since the country has lower labor costs, you gain access to their expertise without paying more for the same specialized professional in the US.
Essentially, Philippine outsourcing is the right balance of cost-effectiveness and high-caliber talent. Before partnering with a Philippine-based outsourcing partner, make sure you’re aware of the costs of outsourcing to the Philippines.
Filipinos show pride in their English skills. They can write in fluent, cohesive English and speak the language like a native. English is also integrated into the facets of Filipino life — from education to law. By partnering with a Philippine outsourcing company, you can seamlessly communicate and collaborate with your Filipino professionals.
Deciding to outsource work to the Philippines means you already know what you’re signing up for — that is, Filipino culture (the good and the bad), holidays, political climate, and the weather.
It’s understandable to be worried about the weather, as the Philippines is prone to typhoons and floods during the rainy season. Make it a habit to read the news, check weather forecasts, and touch base with your outsourced team members to show that you care about their safety.
Bad traits aren’t exclusive to any country. However, with KDCI, our teams actively work towards turning our weaknesses into strengths and uphold the pros that are intrinsic in our work ethic.
This breeds a culture of reliability and professionalism with our partners who trust us to provide expertise in accounting and finance, creative production, customer support, e-commerce and retail, digital marketing, and software development and information technology (IT).
Our clients who took the leap to work with us now have their business operations up by high-performing KDCI teams who take their businesses further.
Contact us today to learn how you, too, can take your business further!
Logos play an essential role in building a brand, especially for start-ups. Having a strong, striking logo and branding are integral in setting the stage for their entrance in today’s highly-saturated and competitive market.Coming up with a great logo and branding is not an easy task, however. It takes a combination of good eye for design and a great skillset to be able to execute it well.Today, we will share the creative design process that went into creating a logo and branding design for Haystak, an up-and-coming next generation index and search tool.The lead designer assigned to this case was Daniel Gutierrez, our Art Director, together with our 2 Senior Designers Bryan & Ryan.
Create the logo and branding style for the next evolution of index and search tool.
At the start of the creative process, we asked the client to provide us with a brief that we could use to start the logo and branding design for them. They provided us with their tagline, which was “Helping you find your needles”. They also provided us with the core concept of a magnifying glass with a needle in focus against a clump of hay in the background.Playing off those main concepts, we were able to brainstorm and come up with a couple of fresh and modern design ideas that would fit the direction that the client wanted to pursue in terms of branding.
We started off with the most obvious interpretation: a magnifying glass and a needle. However, instead of having the needle at the center, as in the initial brief, we chose to transform it into a handle. While it was simple in terms of execution, it was effective, and it produced a modern and sleek interpretation of the needle-and-haystack concept.
We approached the second concept with the intention of giving the idea of “hay” a more modern and unique feel. We thus came up with hay symbolized as a dotted spiral, with the needle at the center of it. This more abstract interpretation of hay was meant to reflect the concept of an endless void, and how data could be represented in that way as well.The general concept was also to stylize the needle as an arrow hitting a bullseye. This was meant to symbolize precision, a key characteristic of Haystak as a search and indexing tool for data.
In the third exploration of the logo and branding concept, we aimed for something clear and uncomplicated. During this time, the brand name evolved from Haystack to haystak - a sleeker and more memorable form perfect for branding. It was from these ideas that the concept of the needle merged with a single strand of hay was born.Combining the two concepts hit the mark, creating a simple yet unique logo that was very modern and sleek at the same time. More importantly, it was the version that the client enjoyed, and which they ultimately decided to go with for their branding initiative.
Creating a logo and branding design may not be an easy task, but it is one well worth investing in. With the right logo and the right branding, a brand can hit the ground running, armed with some of the best tools it can use to break into the marketplace effectively and successfully.This is exactly why it is crucial that in building your logo and branding strategy, you have the right team to do the right kind of work for you.KDCI is a Creative design outsourcing company in the Philippines and we specialize in building teams of professional logo and branding designers who do exceptional work for some of the best companies around the world.With our team of expert designers on board, you are always guaranteed top-notch, professional logo and branding design services every time.To learn more about what KDCI has to offer, contact us today
KDCI Outsourcing participated in the 11th International Innovation Summit (IIS) last November 12 at the Marriott Grand Ballroom. The one-day event was hosted by the IT and Business Process Association for the Philippines (IBPAP), the premier association for the IT-BPM industry in the Philippines. This year’s theme is “Next PHase: Leading the Charge, Withstanding Headwinds, Driving the Future of IT-BPM Today”.
IIS 2019 aims to address issues regarding the Philippines’ competitiveness in the global marketplace as one of the top investment destinations in the fields of animation, contact centers, game development, shared services, healthcare information management, and software development. The summit focused on policy building, technological innovations, and skills development for human capital as the three main driving forces that are essential to future-proofing the industry and achieving maximum growth and productivity.
IIS 2019 brought together various industry leaders and entrepreneurs to speak about the Asian economic landscape, keeping up with digital transformations, and the importance of lifelong learning for the Filipino workforce. The event was attended by key stakeholders from the government, the academe, allied services, and business organizations within the industry -- fostering cooperation between the sectors towards a common goal. The day ended with a gala night where the participants had the chance to build mutually beneficial relationships and create new opportunities for collaboration.
KDCI Outsourcing firmly believes in the direction that IBPAP is steering the Philippine IT-BPM industry. We are fully aligned with their initiatives to continue the exponential growth of the industry despite the challenges presented by the local and international economic landscape. Through our own efforts and the continued guidance and support from organizations like IBPAP, we remain optimistic for the future by becoming better prepared for the next phase of the industry.
Developing a website takes a lot of creative juices as there are many design elements to consider — that is why clients need to make sure their web designers are up to the task. However, why aren’t designers doing the same thing? If clients need to ask questions to determine if they have the right web designer, web designers also need to ask questions if they want to figure out if the client is fit for them.Web designers would need to make sure that they don’t end up with an incompatible client by not doing their proper due diligence. It would also make them fully understand the project before they start moving a pixel. It doesn’t have to be a five-page survey; these are five web designer questions clients need to answer before a you start a web design project.
First web designer question is to ask about the current status of their business. An established business will likely already have an online presence of some sort. The client could already have a business profile, social media accounts, or even an existing website. If the website designer is going to be making a new website for an established business, they would have to do some rebranding. Everything from the logo to the overall theme would reflect in every corner of the internet. On the plus side, having an existing design gives the designer insight into the client’s mindset.For new businesses, web designers have a much more significant role in shaping the businesses’ future. While there is more freedom to get creative, it could also mean an extended time spent on the design process. Branding and logo designing must come before a website — along with the brand style guide for future creatives.
Second web designer question is to know whether the client has already established a business website. If the client already has an existing website, they need to answer an important question: “what is wrong with the current website?”. Determining the needs of the client is one of the first steps of a web design process. Web designers need to understand the elements they need to change. Is it the look and feel? The performance? User experience? They need to know what’s wrong first before they can make it right.
Third web designer question is identify what is the business you will be working on is about. Every business owner should be able to explain what their business is before starting a website. A simple, one-sentence elevator pitch to potential customers that clearly and concisely explains what the service or product is the foundation of every business framework. Web designers should understand this as everything they do is based on the client’s objectives for the website.
Fourth web designer question is to determine the client's goals for their website. Business owners should lay out the primary objectives before building the website. Does the client want to get more customers? Grow their social media following? Get more email subscribers? Most clients want to attract more customers, but it is the web designer’s job to create the visual funnel that guides the website visitor and transform them into a customer.
Fifth web designer question is to ask if the client needs to periodically change their website.. One of the essential factors in creating a website is knowing if it needs back-end access that clients can go to if they need to change something on the website. With the rising popularity of site builders and content management systems, clients expect to have this kind of feature installed for their website. Web designers need to determine if they need assistance from back-end developer for this. Depending on the tool and features, it could add more scope and expense to the project.
Web designers are talented people who pride themselves on creating beautiful and stunning websites. However, they need to work hand-in-hand with clients to communicate expectations and objectives of the website so, laying out web designer questions prior to working with clients is essential. Clients need to answer these web designer questions so that web designers have a clear understanding of the client’s vision of the website.Are you planning to have a website for your business? Looking for a revamp of your old website? We have the perfect team of highly skilled web designers capable of outlining the perfect website all while choosing the appropriate media and style to meet your design needs.
The process of transforming ideas into meaningful words and arranging them in ways that help us see, understand, and feel is a form of art. If you’re planning to be a writer of this caliber, we highly suggest kickstarting your writing journey with blogging — taking your work and putting it out for the world to see.
Maintaining a blog — either on WordPress, Tumblr, Medium, or Blogger — is a great way to show off your writing skills to readers and clients; it’s basically a growing portfolio that you frequently update. Potential clients will be able to assess your writing style and what you can bring to the table. You can even monetize your blog using ads, so it’s a win-win situation.
But with the ocean of writers vying for audiences’ attention, you need to stand out. Here are three writing tips to keep in mind.
In this fast-paced digital world, clients are now looking for writers who own a blog. It provides them the convenience of seeing a portfolio without the hassle of asking for one. It also gives them an idea of your writing style.
As for frequency, try to publish a minimum of one post per week. Use it to boost your website’s search engine optimization (SEO), build your network, and show potential clients your writing. Don’t just stop at one blog post, though — keep those posts coming up to gain the much-needed trust to build your business.
Even though you’re racking up follows from your fellow writers, don’t expect that they’ll interact and give you comments — you have to genuinely interact with them. Try promoting other writers and sharing some of their work on social media. To amplify your reach, join a writing group and let other writers provide you with constructive feedback, so you can improve your writing and learn new techniques.
You may think that engaging and sharing another writer’s work can cut you off from potential clients. But in reality, it’s actually a long-term investment. Think of other writers as pairs of helping hands; when they promote and endorse you, you’ll gain more clients in the long run because they are vouching for you.
If you want to position yourself as a freelance or full-time writer, you need to develop a clear service page for your clients. Whether it’s blogs, white papers, or product copies, list the types of writing services that you want to offer. Mention your niche and use concise words to attract ideal clients.
If you want to avoid stingy clients or you don’t have the time to bargain, consider adding your service rates. Keep in mind that you’re a business. If people cannot afford your services, they’d have to move on to another. Testimonials are also welcome on this page, as they add more credibility to your business.
The recipe for success as a writer is simple — find the right platform for sharing your blog posts and connect with influential people online who can help promote your work. Most importantly, improve your writing skills and update yourself with the latest trends in your niche. You may not be able to gain a huge following at first, but every blog article takes you one step closer to success. Keep writing and honing your craft!
At KDCI Outsourcing, you can hire outsourced content creators who excel in animation, content writing, graphic design, video editing, and many more. Our offshore content creation services promise 70% cost savings and improved operational efficiency, helping your business maintain an optimal level of productivity and scale operations without ballooning expenses.
Ready to work with our team of content creators? Let KDCI Outsourcing take care of your content creation needs. Contact us now for inquiries and price quotes!
Everyone in this day and age is on the internet. Over the past few decades, we have a total of 1.7 billion registered websites and 50 percent of the whole population are internet users. As a business owner, it is important to keep a public website and even a private web application (if you need one) running for your business. And who do we have to thank for that? It’s our most trusted developers.Under the vast scope of web development, there are simply too many moving parts for any one person to handle. Generally, web developers are divided into two specific roles: front-end and back-end.Front-end developers are what you may see as the designers and layout experts for your business’ website. They are developers who mainly use languages like HTML, CSS, and Javascript as these can easily from the design of a webpage. They are the artists of the IT world and they make the interaction between humans and websites possible.Then there are the silent killers who code the functionalities and features of a website — the back-end developers. But what exactly are their roles and responsibilities? Let’s take a deeper look at what they do, what skills are vital for back-end development, and why do you need them in your business.
Back-end developers are a type of programmers who build the core computational functions of websites, software, or systems. They work hand-in-hand with front-end developers by providing the logic to communicate with the user interface. Aside from optimizing web applications for speed and efficiency, some of the infrastructures that revolve around back-end developers are:Server scripts – These are methods that allow a user to communicate with a web server to either send or request information. Server-side scripts also provide the web server a way to respond to actions and commands from the front-end or client-side.Databases – back-end developers are in-charge of creating data storage solutions and connecting them with the main website or web application. These databases also contain unique codes to perform mathematical and statistical calculations using the data stored in them.Application programming interface – APIs provide universal access to any kind of assets to and from other websites you choose to share or acquire. They seamlessly connect software, applications, databases, and third-party services together. They are often used to replace complex programming that was previously used to connect to other websites. A great example and implementation of API is a Facebook “like” button found on a blog post; it uses APIs that allow a website to show a functioning element from Facebook.
Just like front-end developers, back-end developers require skills that revolve around coding languages, database-related queries, and software frameworks. These skills include:PHPIt is an OpenSource scripting language commonly used for web development. It is frequently used for blogs and is the primary language used for WordPress — the most popular content management system of 2019. It is widely used to communicate with the user’s database and request server content.SQLStructured Query Language is an industry-standard coding language used to communicate and manage a database. It performs functions like displaying, retrieving, updating, and even deleting data. It’s a must-learn language if you’re using a database to retrieve and acquire data.REST/SOAPRepresentational State Transfer (REST) and Simple Object Access Protocol (SOAP) are two web technologies that allow you to create your own API. They are two different styles that address the question of data transmission from different points of view. Back end developers must learn these architectures if they want to dive deeper into development.
If you don’t have a back-end developer to create and manage your business website, your customers won’t have a pleasant user experience. Having poor user experience means that customers will leave and find a website that works for them — losing you both sales and brand reputation. Also, you can have a jaw-dropping webpage design, but if the application doesn’t work, the whole thing will end up being a failure. You need to have the perfect combination of both front-end and back-end developers.Do you need the perfect website to cater to your customers’ needs? Our team of expert back-end developers understands how important it is to have a polished and efficiently working website. We’ll ensure that the root of your web applications is precisely functioning.
In the 21st century, business websites are no longer a luxury but a necessity to thrive in a competitive market environment. By not having a website, companies are missing out on a substantial number of potential customers in the market. Whether you’re planning on building your website or redesigning an old one, you probably have heard of site-builders like Joomla, Drupal, and WordPress.
With several CMS, or content management system, options available, it is important to research and find the best CMS platform that will fit your needs. WordPress is the right CMS for many businesses today, and with good reason.
Using WordPress may involve a learning curve, but it has many benefits, especially for long-term businesses and projects. Here are 10 reasons why WordPress is the best CMS for your business.
As an open-source content management system, anyone has the right to modify, redistribute, use, or study WordPress’s source code as they deem fit at no cost. This fosters a healthy community of passionate users who are dedicated to fine-tuning the platform’s features, releasing security updates, and creating plugins and themes.
The beauty of using WordPress is the diverse selection of themes and plugins available for your dream business website. While there are free themes and plugins, some of them operate on a freemium model, with basic features available for free and premium features locked behind a paywall.
What makes WordPress the best CMS platform is its high level of customization that simplifies web design.
When you install a WordPress theme, you can change its default colors and remove or rearrange elements according to your needs without writing code. You can also take your site’s functionality to the next level by installing a plugin designed for search engine optimization (SEO) and analytics.
Hence, with the right theme and plugins, you can create a professional, fully functional business or e-commerce website.
WordPress is available on desktops and smartphones. Whether you’re tweaking website content or switching up a theme color, the cross-platform nature of WordPress gives you the freedom to manage your WordPress site on the go, from commute to couch.
Want to add a full-screen slider, contact forms, or Instagram feed? WordPress can achieve that through plugins. It’s like having an app store where you can download and install third-party features for your website. If you want a plug-and-play website that will look and function precisely the way you need it to be, this website builder is the best choice.
Did you know that WordPress is by far the most popular CMS on the market? It’s so prevalent that it owns 61.4% of the market share. Because there is a vast number of developers and designers for the platform, you can always count on their help if you need support.
Another benefit of this is that most web developers and designers you would probably work with are already familiar with WordPress — you just need to find the right people to give you the results that you want.
After the development of your business website, WordPress is simple enough to master — even if you’re not the most tech-savvy person. By putting in some effort to learn the basics, you can easily manage your WordPress website by yourself.
WordPress also boasts a friendly and straightforward user interface that you can tinker with and make changes without being too overwhelming or confusing for the average WordPress user.
In addition, you will be able to write blog posts, upload images, manage content, and utilize a large number of file types for any content type. It’s fully functional without the need for any IT support to code for you. You just need to invest time to learn how to use it.
All websites and web applications are prone to hacking. WordPress, like its competitors, gets hacked too. However, since it has the majority of the market, there are companies and people who are dedicated to fixing vulnerabilities. Aside from that, the people behind WordPress itself are continually updating the platform — optimizing performance and preventing security breaches.
As your company grows, you naturally expect more users to visit your WordPress website. WordPress’ customization features — along with its flexibility to accommodate additional functions — make it an excellent choice for long-term projects.
If you have additional plugins or web services that you want to integrate into your website, WordPress can sync them right up. Since it is a widely used and highly popular platform, you can expect a slew of companies constantly developing and upgrading new web apps for you to utilize with the platform.
If you’re looking to step up your SEO initiatives, WordPress is the best CMS for you. Designed with SEO in mind, you can customize permalinks, write meta descriptions, craft alt texts for images, and integrate SEO plugins like Yoast SEO. With these features and SEO tools at your disposal, you’re setting up your WordPress site for success.
WordPress is the best CMS platform for your business. Flexible and adaptable, it is built to support a wide range of industries and niches. If you decide that WordPress is the right website builder for you, it may be a good choice to find an outsourced web development team that will develop a website for you.
At KDCI Outsourcing, we have a dedicated offshore team of WordPress experts who can develop, design, or overhaul your website from scratch — giving your business a brand-new visage that will entice and convert visitors into paying customers. They can also easily add layers of security and optimization tweaks that will safeguard your website and business from online threats.
If needed, we can also hire Filipino graphic designers and content writers to help you with design and blog production.
Ready to debut a WordPress website that’s truly unique to your brand? Reach out to KDCI Outsourcing, and let’s bring your dream WordPress website to life!
What started out as a few agents, has grown into an invaluable partnership with KDCI. With more than 40 team members, we are lucky enough to count as part of our Cedar Family. Thank you so much KDCI for making our Company better!
We have found KDCI to be a consistently reliable partner, always willing to ‘go the extra mile’ to ensure our valued customers receive the best possible service.
KDCI plays a very important role in our catalog and content operations. They are responsive, kind, and always willing to help us as much as possible. We have been working together for more than 4 years, and we hope our partnership will be even more fruitful in the future.
Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable.
KDCI were able to grow with us with any future requirements. We have a lot to do when it comes to our business, and everytime we come back, they're right there with us and able to deliver.
KDCI's team has been instrumental in helping us not only modernize our platforms but also increase the experiences for the customer, and to deliver on the tsunami of content that came their way.
We had a lot of difficulty finding qualified talent in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our KDCI team. They're just like a regular part of our team, it's just that they're thousands of miles away.
It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with. We are incredibly happy to have found them.
We're so glad we partnered with KDCI to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again.
