KDCI Outsourcing is in the business of providing design, development, back-office, and related services. We are engaged mostly with US and European clients, and are involved in various cutting-edge e-commerce projects. We’re building a new team and we need Salesforce Administrator to complete it.
Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.
Maintain and customize Sales Cloud and Service Cloud applications.
Build custom reports, dashboards, and workflows.
Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
Develop training materials and provide training and support to SalesForce.com end users.
Maintain database for integrity and accuracy including cleansing and duplicate record management.
Manage all sales related technical resources and migration of data into Salesforce.
Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
Bachelor’s degree in Computer Science, Business Administration, Engineering or equivalent.
2-4 years of Salesforce Admin experience.
Experience with transacting business in multiple countries.
Self-directed individual who is a self-starter and able to lead multiple projects simultaneously.
Strong business process and analytical skills.
Focus on quality.
Dedication to customer needs, both internal and external.