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Search Results for "Outsourcing"

Showing 40 result(s)
Design & Marketing
The Logo Design of KDCI for UCLA's Nursing Alumni Assoc
July 24, 2023
Creating a meaningful logo design requires a deep understanding of the client's vision and purpose. In the case of the Asian and Pacific Islander Nursing Student and Alumni Association (APINSAA), the logo was crafted to represent the core values of professionalism, compassion, and courage, using Florence Nightingale's lamp as a symbol.

In all of our years of providing creative services for different clients, one of the things we love doing the most is giving back to the community. Whether that means going on trips to provide assistance to less fortunate communities, or using our creative design skills to help out organizations, we’re always happy to be part of something meaningful. So when we were asked to create a logo design for our friends at APINSAA, we were more than happy to oblige.

The Creative Brief

Our task was to create a logo design and new branding identity for the Asian and Pacific Islander Nursing Student and Alumni Association (APINSAA), an association sponsored by the University of California – Los Angeles (UCLA) School of Nursing.

Design Concept

In creating APINSAA’s logo design, one of the first things that our design team did was to conceptualize the appropriate symbols to use. We went over several symbols that would represent the association and its core values well.

We chose to go with the client’s suggestion of integrating Florence Nightingale’s lamp into the logo and brand identity we would create. As the founder of modern nursing, using Florence’s life story as a basis was a fitting and obvious choice. One of the main challenges that our team faced in creating their logo design, however, was coming up with a unique execution of that fairly expected and common concept that would still be fresh and striking.

For the new logo design, we chose to go with a concept that was simple yet recognizable. We also made sure that the logo would be distinct enough for easy recall, so it would stand out from other logos of similar associations.

The colors of the logo design were chosen for their symbolism. Blue symbolizes loyalty and professionalism, while gold symbolizes professionalism, compassion, and courage.

In constructing the logo’s shape, we went for a more elaborate design, moving away from the more common or basic shapes to give it more of an identity and personality that would reflect the core values of the association.

When creating a logo design and branding collaterals, understanding the purpose and the vision of the client is key. With APINSAA, we were able to create a unique logo design that shows who they are as well as the core vision and mission of their organization.

Do you need a new logo and brand design for your company or organization?

Our Creative design team specializes in creating professional logo designing and branding collaterals that leave a lasting impression. If you are in need of designers with exceptional design skills, KDCI is the creative and graphic design outsourcing company for you.

Let us build you an expert team of designers to take your brand to the next level. With us building you a custom team of vetted, expert designers on board, you are always guaranteed top-notch, professional logo and branding design services every time.

To learn more about what KDCI has to offer, contact us today.

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Design & Marketing
Top 10 Instagram Strategies to Use for 2019
July 21, 2023
Navigating the world of Instagram marketing strategies is essential in leveraging its 800 million users for e-commerce and digital marketing success, focusing on elements such as consistent branding, visual curation, audience interaction, strategic tagging, informed analytics, cross-platform connectivity, engaging storytelling, influencer collaboration, and smart posting schedules.

Instagram is one of the biggest names in social media today – and for good reason. With 800 million monthly active users worldwide, this social media platform which used to be for posting personal pictures has become a major player in the world of e-commerce and digital marketing.For the past few years, more and more businesses realize the immense marketing potential that Instagram has, and it is considered a useful marketing tool that can greatly boost your business if used correctly.If you are thinking about using Instagram as part of your marketing strategy, here are a few things to keep in mind:

1. Maintain Your Brand Image

Brand image is something that you must establish before you can begin any sort of marketing strategy. You should know what your brand is and stick to it, and you should always be consistent in all your posts in promoting who you are as a brand.

2. Curate Your Feed

Instagram focuses heavily on images, and it is in your best interest to keep your image feed curated, appealing, and consistent. This requires a good eye for high-quality and relevant pictures, as well as the use of helpful feed curation and layout apps. An unappealing image feed can spell the difference between making a sale and losing a potential client.

3. Never Over Promote

There is nothing less appealing than someone who over-promotes. In marketing your business using Instagram, make to have a good balance of promotional, conversational, and sharing posts. Together with your promotional posts, you must emphasize your engagement with your audience through posts that are more relatable.

4. Engage with Your Audience

Audience engagement is important to ensure that you and your audience have more than just a buyer-seller relationship. People want to feel part of a community, and this is what you should focus on, especially in the early stages of your marketing game when you should be growing your audience base organically. You can do this by liking, commenting, and following people, which often leads to a natural reciprocation.

5. Use Tags and Hashtags Well

Tags and hashtags are your friends since you can use them to build connections. Through strategic tagging and hashtags, you can bring your business to the attention of those who are likely to be interested in what you have to offer. Also, tagging can be used to connect your audience to where they can place orders for your products. However, don’t overdo it. Avoid putting too many random hashtags that may result in looking like spam. Keep them relevant.

6. Monitor Your Analytics

Analytics is your best friend in monitoring what you can do to further boost your business. Through it, you can see your audience as well as what they like most about your posts, and this can give you clues on how to proceed with your marketing strategy.

7. Connect Your Account to Other Platforms

Instagram may be one of the best social media networks for online businesses, but it’s not the only one. Now that Instagram paired with Facebook, connecting the two platforms together has just been made easier. There’s also a list of other networks that could help boost your Instagram account.

8. Tell Stories

Do not let the Instagram story feature go to waste. Use it. This feature also allows you to better your audience engagement by plugging links, posting polls, answering questions, and providing updates.

9. Partner Up with Influencers

Instagram influencers used to get hired solely for online fashion stores, but recently, a lot of Instagram models have been promoting every part of their lifestyle. From products normally endorsed such as clothes, food, and skin care products, some have also been promoting business plans and insurance. Assess your brand and think of ways it could be placed into a model’s lifestyle for their followers to see.

10. Post at the Right Time

No matter how strategic or captivating your content is, it can always get lost in the traffic of someone’s feed. The time from 9:00 am to 6:00 pm is the best time, while Tuesdays to Fridays are the best days to post content.At KDCI, we understand that social media is one of the most important marketing platforms today. We know the power of social media and how advantageous it is for a business to be able to market through such platforms.We know which tools to use and what marketing strategies to employ in order to give your business the boost that it needs. In line with this, we have created a team of highly-skilled individuals who are experts in social media marketing and who know how to get you the results that you want and need for your business.We have the expertise and technological know-how to aid you in taking your business to the next level, and with our passion and dedication for the work that we do, we are confident that we can help you make your business grow to its fullest potential.Eager to learn more? Contact us today to find out how you can take your brand to the next level.

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Inside KDCI
KDCI Designers Create A Halo Fan Art To Decorate The Office
May 10, 2023
At KDCI, we like to encourage our team members to let out their inner geeks. From talking about the latest comic releases over at the office pantry to displaying memorabilia of their favorite franchise around the office, our employees are free...

At KDCI, we like to encourage our team members to let out their inner geeks. From talking about the latest comic releases over at the office pantry to displaying memorabilia of their favorite franchise around the office, our employees are free to express their interests over fandoms they’re part of. Some of our team's biggest geeks? Our graphics and creative design team leaders.

That is why for our president's birthday, we came up with an awesome idea for a gift that would show off his love for videogames, and show off our team's incredible freehand drawing skills at the same time.

Now with this amazing piece of sci-fi art on the wall, our president's office feels out of this world. Any sign of Master Chief? Well, he’s right in the office - an awesome view for any Halo enthusiast.

Like our president, the KDCI team enjoys geeking out on a number of franchises such as Marvel, Game of Thrones, and Star Wars. After all, the KDCI team has the precise timeliness of a robot, the out-of-this-world creativity of an alien, and the heart and soul of a human. Our employees are kings and queens who provide service to the people, our clients. From welcoming you on an Iron Throne to discussing company strategies alongside Darth Vader, as long as you have the talent and interest to be part of our team, you’re sure to fit right in.

So we ask you, are you ready?

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Outsourcing Guide
10 Tips to Remember Before Outsourcing Your Business Operations
August 22, 2025
Learn the top 10 tips for outsourcing business operations —focus on communication, data security, vendor research, cost planning, and long-term goals.

For decades, many global companies have taken advantage of outsourcing. Whether it’s to save time, keep labor costs down, or move production processes abroad, outsourcing makes it possible for businesses to grow steadily while maintaining a high level of productivity and operational efficiency.

While outsourcing has been a successful strategy for many companies, others have struggled to reap its benefits, often with undesired results.

So, what are the things you need to consider before outsourcing business operations? To help you get started, here are 10 outsourcing tips to remember:

1. Know What You Want and Need

Not all services across all industries can be outsourced. Therefore, understanding how your business works is crucial. You will need to know which second-hand processes can be delegated to third parties and which ones should be retained in-house. Here are the most commonly outsourced departments and functions:

2. Make an Action Plan

After identifying which processes can be turned over, the next step is to plan your outsourcing strategy. This includes careful planning and allocation of available resources, as well as assessing costs, risks, and long-term benefits. You will also need to identify reliable suppliers and vendors to ensure the success of your strategy.

3. Draw Up A Budget

Speaking of action plans, creating (and sticking to) a budget is one thing you must not forget when outsourcing business operations. To financially prepare your company for outsourcing, keep in mind these three tips: 

  • Research Average Salaries: In the Philippines, business process outsourcing (BPO) employees earn between $3,240.68 USD and $9,524.96 USD a year, according to job search platform Jobyoda. However, these figures may vary depending on the role, working experience, and location. 

For example, if you’re outsourcing graphic design, the annual cost of hiring a Filipino graphic designer at the junior level is $6,269.59 USD a year, whereas a senior graphic designer costs $12,662.63 USD. Some cities pay more, so be sure to factor in location-based salary differences in your budget.

  • Understand Outsourcing Costs: Overlooking costs associated with outsourcing is a big outsourcing mistake. Expenses such as start-up and management fees and software solution costs can throw you off guard if you’re financially unprepared. Accounting for project complexity and scope, industry requirements, choice of pricing model, and other factors helps you set a realistic budget.
  • Anticipate Unforeseen Expenses: Natural disasters, exchange rates, extra services, and poor performance can incur additional expenses. Anticipating hidden costs allows your business to stay afloat while ensuring you get the most ROI from outsourcing.

As a business owner, you need to be one step ahead of everything, including costs. Developing a budget allows you to assess the potential financial benefits and risks of outsourcing.

4. Vet External Vendors 

No, we don’t mean choosing the cheapest or the most expensive offshore outsourcing companies. When evaluating potential outsourcing partners, you also need to consider these factors:

  • Industry Knowledge and Experience: Does the BPO vendor excel in your industry? A potential BPO partner that has worked with businesses in a similar industry to your business is more likely to understand your needs and meet your expectations.
  • Quality of Service Delivery: Check the vendor’s portfolio and case studies. The samples featured there give you a sneak peek of the employees’ quality of work as well as the impacts of their output.
  • Reputation and Work Ethic: No client wants an outsourcing provider that delivers low-quality work and falls short of performance and turnaround time expectations. Look up reviews of the service provider or reach out to its clients, so you have a clearer picture of the company’s work ethic. 
  • Technical Knowhow: Is the offshore outsourcing partner knowledgeable about AI and new technology trends? Most companies (83%) said their business plans included prioritizing AI. If you’re one of these companies, finding an outsourcing provider that offers AI solutions could accelerate your business’s digital transformation.

Furthermore, consider working with an offshore outsourcing company that’s already proficient in your tools and software. For instance, if your finance and accounting department is using Wave Accounting, you’ll get more value from outsourcing accounting with an external provider that knows the said program inside and out.

  • Goals and Values: Shared goals and values equate to fewer conflicts of interest and a stronger long-term relationship. Outsourcing is a long-term investment, so it’s best to discuss goals and values earlier before fully committing to the partnership.

Thoroughly vetting external providers may take time, but you’ll be rewarded with a partnership that aligns with your standards, goals, values, and expertise. 

5. Start Small

Outsourcing your processes to an outsourced service provider won’t always go smoothly the first time. To effectively manage risks, you have to start small so you can easily keep tabs on everything. By doing so, you can objectively assess if your offshore processes are being done efficiently and effectively.

6. Conduct A Trial Period or Project

No matter how many client testimonials, case studies, and reviews you’ve read, it’s normal to feel uncertain about whether your outsourcing provider is truly the right fit for your business. Fortunately, most outsourcing companies accept trial periods or projects. 

Much like a test task for employees, trial periods or projects let you see if your potential outsourcing partner can deliver on their promises with real results. Marketing claims can be deceiving, so a trial period takes off any rose-tinted view you may have of the company. 

It also helps you pinpoint challenges, address any shortcomings, and make an informed decision before fully committing to the BPO provider. 

7. Onboard Outsourced Employees

After you have formed a team of online workers, the next step is to get them onboarded and up to speed with your company culture. Everybody must be fully aware of their roles, including the results they have to deliver. This is done to avoid miscommunication, which can result in productivity issues and high turnover rates.

8. Invest in Training

If onboarding is all about making new employees feel that they’re an important part of the company, training, on the other hand, focuses more on the technical aspects of the job. It’s important to invest in training so that your team is fully equipped before they do their job. As a result, they will be able to deliver their output quickly and easily.

9. Practice Regular Communication

Communication is the foundation of effective outsourcing. Here’s what to do when onboarding offshore employees: 

  • Establish Communication Channels: Will you and your offshore team communicate on Slack or Microsoft Teams? Deciding which platform to use ensures alignment and smoother communication between internal and outsourced teams. 
  • Schedule Meetings: We recommend scheduling weekly meetings to report on everything that happened throughout the workweek — whether it’s a newly achieved milestone or downtimes due to technical issues. Use meetings as opportunities for feedback, so your team can improve their services.

By regularly communicating with your outsourced team, you can strengthen teamwork, address issues, and maintain optimal momentum on projects.

10. Make Your Offshore Team Feel Valued

There’s a reason why outsourcing partners market their teams as a “seamless extension” of in-house teams. In a nutshell, offshore employees are assets — not extra task-takers or disposable staff. But just like your in-house employees, outsourced staff need to be treated right, too. 

Here’s how to value and respect your offshore team:

  • Be Receptive to Feedback and New Ideas: Offshore employees may notice flaws in your processes or propose out-of-the-box ideas. 
  • Hold Them to A High Standard: If you expect your internal team to maintain high standards, you should also expect the same for your offshore employees. It’s all about equal treatment.
  • Celebrate Wins: Outsourcing involves achieving long-term goals. When your offshore team has finally achieved a difficult milestone, acknowledge everyone’s hard work to boost their morale and motivate them to perform better.

Start Outsourcing Business Operations to KDCI Outsourcing

There are a plethora of outsourcing companies that can help your business flourish. If you need support in building an outsourced team, we recommend partnering with KDCI Outsourcing, a Pasig City-based BPO company.

We offer offshore staffing services for businesses that need specialized, cost-effective expertise, scalable solutions, and unparalleled operational efficiency. We have a diverse pool of outsourced employees in the fields of accounting and finance, customer service, property management, human resources, and more. 

Choose KDCI Outsourcing

Our outsourcing services promise not just cost savings, but also faster turnaround times, higher revenue, enhanced customer experience, and stronger brand reputation. 

Get ready to experience these benefits first-hand with KDCI Outsourcing. Get in touch with us ASAP, so we can design a customized outsourcing strategy just for you!

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Outsourcing Guide
Why Should Your Business Consider Outsourcing?
May 21, 2020
There are a few tasks in your business that may not be considered as a core process. Whether it’s accounting, data entry, web development, or marketing, there are many aspects in your enterprise which you may not be an expert on.

There are a few tasks in your business that may not be considered as a core process. Whether it’s accounting, data entry, web development, or marketing, there are many aspects in your enterprise which you may not be an expert on.

If you don’t possess the expertise required to take on a critical business activity, the possibility of failure becomes more apparent. This is when you can consider outsourcing as part of your business model.

Here are 5 reasons why partnering with an outsourcing company may be good for your business:

Cost Reduction

Whether you own a startup or a small and medium-sized enterprise, saving as much resources as you can while maximizing what you have is crucial. Through outsourcing, you will be able to significantly reduce both labor and overhead costs.

Flexibility

Managing internal resources, such as manpower and infrastructure, can take up a lot of your time and energy. When you partner with an outsourcing company, they can take care of the resource management so you can focus on your goal—growing your business.

What’s good about outsourcing is that you can conveniently and quickly scale your business as needed. After all, contracts are based on a project duration and the team size that’s required for it.

Quick Hiring Process

When you work with an outsourced company, hiring qualified employees becomes easier. Typically, you will be able to work with an outsourced worker or a team who’s ready to jump into the project right away. The earlier you can get the manpower you need, the faster you can hit your productivity goals.

Access to More Talent

Hiring full-time employees locally doesn’t only take longer, but also cost more than outsourcing your workers. With help from outsourcing companies in the Philippines, you can gain access to a pool of equally talented workforce at a reduced labor cost.

A New Perspective

Being able to work with a diverse group of talented individuals abroad is a huge edge in the business world. For startups, most especially, outsourced workers are considered as collaborators who can give new insights into the business. This advantage makes it possible for a company to innovate and implement new ideas for business growth.

Are you looking to build a team of outsourced workers who specialize in eCommerce, digital marketing, and web development? At KDCI, we help companies from various industries to thrive and succeed through our digital outsourcing services. Hire us today!

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Outsourcing Guide
How To Choose the Best Outsourcing Agency in the Philippines
May 21, 2020
Selecting the right outsourcing partner for your business can be challenging. There are many available vendors in the market, and each one might offer bundled services that are difficult to pass up on.

Selecting the right outsourcing partner for your business can be challenging. There are many available vendors in the market, and each one might offer bundled services that are difficult to pass up on. While going for the company that provides the cheapest rates may be tempting, it’s important to remember that quality service matters more than affordable fees in the long run. Not sure where to start looking for a partner agency in the Philippines? Here are some outsourcing tips that can help you make an informed decision.

Ask for Recommendations

If you’re starting out in the business, chances are, you know companies within the same industry that are successful. The owners of these businesses have great working relationships with partner organizations that have made it possible for them to thrive.Your goal is to find out which outsourcing company you can reliably count on. As you build good relationships even with rival companies, you may ask for recommendations on which outsourcing partners are great to work with and which ones are not.

Look Into the Track Record

A lot of outsourcing companies might be very good in making their pitch; however, may not be entirely reliable in delivering results. After getting recommendations from people whom you trust, you need to deep dive on what the prospective outsourcing partner has done. You may check up on what kinds of clients they have worked with before, as well as the projects they have successfully completed.

Request Sample Work

Once convinced of the partner company’s credibility, you can now ask for sample work they have previously created. After all, what works for a client of theirs might not yield similar results for your business. By doing this, you can determine whether or not choosing the said agency is the right choice for your business.

Check the Partner Company’s Culture and Its Leaders

The culture of a company is defined by the person or individuals who steer the ship—the operations leaders. You will need to verify if they are trustworthy professionals whose team members are qualified enough to handle your projects. Remember, you are looking to build a successful working relationship with a business partner, so being diligent during the selection phase is crucial.There are many vendors that can offer digital and creative services for your company, but it pays off to work with one that has been in the business for more than 15 years. Reach out to KDCI today to learn how we can help you build an offshoring team that will push your business into hypergrowth.

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Outsourcing Guide
Outsourcing Mistakes to Avoid: Top 3 Things You Need to Know
August 20, 2025
Discover the most common outsourcing mistakes you should avoid: unclear outsourcing goals, incorrect expectations, and insufficient communication.

The proliferation of the internet and the cost-effectiveness of overseas labor have made outsourcing an indispensable tool for entrepreneurs seeking rapid growth. While plenty of commercial establishments have enjoyed great success with this strategy, not all businesses equally benefit from it.

If you have finally decided that outsourcing is the right approach for your company, you need to be aware of the common outsourcing mistakes that business owners make. Here are the top 10 blunders for you to remember and avoid:

1. Lacking Clarity of What to Outsource

There are many entrepreneurs who jump on the bandwagon of outsourcing without fully understanding its potential impacts on their company. While it has many benefits — such as improved flexibility, lower labor costs, and expanded capacity — outsourcing also brings some operational challenges if inefficiently used.

There are crucial questions that you need to think through:

  • Which areas of my business do I want to outsource?
  • How will my internal stakeholders be affected by this move?
  • How long should I outsource a part of my business before I evaluate its success?

It is important to plan ahead and look at how outsourcing will impact all the other aspects of your business. Remember, managing external resources requires a different skill set than handling the same assets internally. Therefore, you should be as careful and as thorough as possible during the decision-making stage.

2. Creating Vague Contract Clauses

An outsourcing contract is an important legal document when entering into a partnership with an outsourcing provider. One common outsourcing mistake to avoid is writing vague (or overly complex) contract clauses, as they can cause conflicts of interest between you and the outsourcing firm. Essentially, the point of a contract is clarity and mutual agreement.

When crafting clauses, use clear and simple language. If possible, consult a legal professional. Likewise, don’t hesitate to ask for clarifications if any of the clauses outlined in the service provider’s contract are unclear to you. 

3. Neglecting Financial Planning and Preparation

Outsourcing helps organizations save between 15% to 30% of costs, according to the International Association of Outsourcing Professionals (IAOP), cited by MyOutDesk. Most outsourcing providers even claim that their services can reduce your labor costs by 70%. 

However, don’t let the appeal of cost savings blind you from the real (and hidden) costs of outsourcing. Without a realistic budget or a clear financial plan, outsourcing can become an expense-heavy investment. 

If you’re outsourcing accounting services to a Philippine-based accounting outsourcing provider, research the average salary of a Filipino accountant so you have an estimated benchmark of their labor costs. Implementation fees, service costs, management fees, pricing model, and technology may also influence outsourcing costs. 

By preparing financially, you can anticipate expenses and choose an outsourcing service provider that aligns with your budget and outsourcing needs. 

4. Working With the Cheapest Outsourcing Company

One of the biggest outsourcing mistakes you can make is settling for the cheapest outsourcing company and overlooking its service quality and expertise. Rather than saving on costs and maximizing your outsourcing ROI, you’ll end up becoming frustrated and spending more on early termination fees due to unmet expectations, mismatched goals and values, and poor output quality. 

According to Computer Economics, cited by Auxis, distance (3.7), data residency (3.2), and language (3.0) are the top factors to consider when selecting a service provider to work with. However, time zone overlap and low outsourcing costs are only ranked 2.9 and 2.2, respectively.

The trick? Widen your options and always prioritize best-fit outsourcing providers. Evaluate potential outsourcing partners based on their ability to secure your data, scale your business, deliver high-quality services,  and meet your goals and expectations. 

5. Overlooking Cultural Differences

Outsourcing is a great opportunity to work with people of different nationalities and promote DEI (diversity, equity, and inclusivity). However, cultural differences become a problem if you do not do your research or neglect them as a deciding factor when vetting outsourcing providers.

If you’re outsourcing work to the Philippines, you might know the country for its colonial history, hospitality, resilience, and affinity with Western culture. However, there are still distinct cultural differences between the Philippines and the West.

For example, Filipino culture is more hierarchical. Rather than addressing their superiors by their first names, Filipino employees use “ma’am” or “sir” followed by the person’s name. They’re also non-confrontational and conflict-averse, so Filipinos may choose to keep the peace rather than engage in disagreements.

By reading up on Filipino culture (or any culture of your chosen outsourcing country), you already have an idea of your outsourced team’s behavior towards conflict, disagreements, and even feedback. We also recommend creating a safe space for your outsourced team to contribute their ideas and assert themselves during meetings.   

6. Minimizing the Power of Regular Communication

For many outsourced businesses, it is easy to make small mistakes that might result in problems that will snowball into something more serious if left unchecked. Sometimes, such issues come about because of miscommunication.

If you are sharing a project brief with your outsourcing partner, do not make the mistake of omitting pieces of information because you assume that they are obvious. It may be challenging to discuss each small detail of a project; that is why constant communication and cross-checking with people involved is crucial.

Make sure the project scope is properly understood, and that everyone knows what they are supposed to do. The rule of thumb is to regularly communicate with your outsourced staff to avoid missing seemingly obvious but important details.

7. Failing to Set the Right Expectations

After going through the list of qualified outsourcing companies, you must identify key outcomes that you are targeting from a specific project. The expectations should be clear, and milestones have to be identified in advance to ensure smooth operation.

During the planning phase, you can then involve your chosen outsourced company to set proper expectations.

8. Ignoring the Trial Period

Not requesting a trial period (or project) is risky, as you won’t be able to assess your outsourced team’s output and responsiveness and detect red flags early on. This period helps you avoid entering into a lock-in contract or paying a termination fee with the wrong or ill-fit outsourcing service provider.

Before signing a contract, request a trial period from the provider, so you can sign the contract with full confidence once the trial ends.

9. Taking Data Security and Privacy for Granted

With 600 million cyber attacks occurring on a daily basis, data protection should always be a priority when outsourcing. Outsourcing providers may have the most enterprise-grade IT facilities, but here’s the million-dollar question: How well do they protect your data from cyber threats?

If you’re engaging in finance, healthcare, or human resources outsourcing, having your data fall into the wrong hands can lead to a breach of customer trust and reputational loss. 

One of the most common outsourcing mistakes clients make is failing to assess the service provider’s cybersecurity capabilities. Ask questions about the company’s cybersecurity program, data encryption and storage solutions, and risk management strategies.  These questions will help gain insights into its commitment to data privacy and confidentiality. 

While outsourcing involves a degree of security risk, choosing the right service provider will give you peace of mind.

10 . Mistreating Your Outsourced Team

One aspect of outsourcing that clients should never ignore is employee treatment. Your outsourced staff members may be from another country with a culture different from yours, but they’re also real humans with feelings and emotions. Outsourcing is inherently collaborative, and outsourced teams are extensions of your internal team —and thus — should be treated like your own. 

How do you treat your outsourced employees? Cultivate a culture of mutual trust and respect. Avoid making racist remarks or discriminating against your outsourced team against your internal staff during cross-team meetings. Take note: cultural awareness and sensitivity go a long way in ensuring a successful partnership.

Outsource Your Business Services to KDCI Outsourcing

As a premier outsourcing company with over 10 years of experience in the business process outsourcing (BPO) industry, KDCI Outsourcing offers next-generation offshore staffing solutions for creative production, content creation, marketing, retail and e-commerce, and many more.

Choose KDCI Outsourcing

At KDCI Outsourcing, we pride ourselves on our ability to seamlessly integrate our offshore outsourcing teams with our clients’ in-house teams and provide top-notch services for businesses of all sizes.

Let us start building your team of experts to help streamline your workflow and send your business into hypergrowth. Contact us today and start outsourcing to the Philippines!

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Inside KDCI
What Are the Highlights of Summer Fun with the KDCI Family?
July 20, 2023
KDCI Celebrates Summer: Team Building Fun at La Luz Beach Resort! Join us on our exhilarating journey to Laiya, San Juan, Batangas, where our team bonded over exciting games and beach activities. Discover how these experiences enhanced teamwork, communication, and camaraderie, leaving us recharged and ready for the year ahead.

What a way to start the summer! Good food + an amazing location + great people = one awesome adventure!Last week, the whole KDCI family took a trip to the La Luz Beach resort in sunny Laiya, San Juan, Batangas for our annual Team Building event. The trip was spearheaded by Mellany Mercaida, our HR head, in coordination with Conflate World Dynamics Consultancy, who facilitated the activities.The whole crew arrived at the resort just in time for lunch, and everyone was excited about the beautiful resort and all the fun games and activities in store.

The entire group was split into six teams, with members from different KDCI accounts. This ensured that everyone got a chance to meet and interact with people from other accounts. Before the games began, the teams were given time to meet each other and were asked to set their goals for the fun-filled day ahead.The teams competed in three games: Photo hunt, Cross the river, and Catapult-building.In the Photo hunt activity, the teams were required to take photos of 10 different scenes. Here are some of the most exciting ones!

In the Cross the river activity, the teams were challenged to cross the “river” using three cases of beer. This required a lot of flexibility as the whole team had to fit and balance on top of the beer cases all while moving towards the goal.

In the Catapult-building game, the teams were given various materials to build a makeshift catapult, and the team whose catapult threw an egg the farthest would be declared the winner. This game was done beachfront, and it was entertaining to see the teams working together to create the best contraption.

By the end of the day, everyone was exhausted from playing games and running around on the beach, but happy about meeting new people and making new friends. The games and activities conducted were not only fun but were also meaningful as well. They showed everyone the importance of teamwork, communication, and trust in one another – all lessons that can be applied in the workplace as well as in life.The team building event was an excellent way for people from different KDCI accounts to come together and interact with each other, and it was an immensely fun way for people to relax and take a short break from work. We’re refreshed, recharged, and ready to face the rest of the year with high spirits!Here’s to more exciting events and fun times with the KDCI family!

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Design & Marketing
How To Choose The Best Photos For Your Website
May 21, 2020
Why are fintech apps attracting so many customers, while banks are losing them? Traditional banks and...

Choosing photos for your website? You probably have one (or more) stock photos on your site. We don’t blame you – many other websites also take advantage of the millions of stock photos available on the internet.

However, chances are those other websites may be using the exact same image that you have on your company’s online platform. Bummer, right?

Well, we have found the perfect solution for that:

The best stock photos for your website are photos of people that make up your company.

Not only will doing this make your website imagery unique and authentic, but it is also a great way to show your company’s unique personality. Aside from this, using your employees’ photographs can help assure your clients that they are working with real people instead of robots. Makes sense, right?

Understanding this, we will soon unveil a new website to create a more personable approach to our digital marketing strategy.

Headed by our digital project manager, the photo shoot was held in our office over two days. It featured an assortment of our employees, including our HR staff, graphic designers, web developers, and some of our writers.

The result? Amazingly real photos that show our fantastic team in action.

Here are some of the photographs we captured:

While this move may have been made to improve company branding and to boost client engagement, we cannot discount its effect on the featured employees.

HR Generalist Mellany Mercaida welcomes this idea as she said it would go a long way in boosting employee morale. She also said that the shoot made the employees feel their importance to the organization as its new faces.

Employees featured on the company’s online ads also express their excitement to be a part of this campaign.

“The shoot was a lot of fun and being featured on the company’s ad is a great experience because somehow, I got to represent the company. It’s really nice to be part of our team’s growth and of course, KDCI’s growth.” Rachelle Joy Santos, a KDCI content curator, said.

Watch out for the re-launch of the KDCI website soon! In the meantime, you can see some of our employee photos on our Facebook and Instagram accounts.

Do you need awesome photos for your website too? At KDCI, we can build you an awesome team of professional photo editors to turn your raw images into something amazing.

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