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Meetings have become an essential part of business continuity. As professionals, every leader and employee must follow virtual meeting etiquette to maintain the best online experience for the whole team. Here are 5 key things you should remember.
Treat the meeting as if you’re doing it in the office. Be mindful of everyone’s schedules and try to join the meeting at least five minutes early. This makes it easier to start the meeting promptly and to stick to the allotted time.
Before you join the meeting, make sure all systems are secure -- check that your mic, audio, camera, and internet connection are working properly. Have mobile data ready in case your internet connection fails. You want the meeting to go smoothly and without any interruptions.
Always be camera-ready, even if your meeting isn’t specified to be a video conference. Make sure your background is work-appropriate, and maintain a professional appearance in both attire and in posture. This also applies to your desktop environment, especially if you’re going to be sharing your screen.
With everyone staying at home these days, your house can get pretty noisy unless you’re living alone. Muting your microphone when you’re not talking allows everyone to listen to the speaker without any unwanted background noise.
It may be tempting to do other things like check your inbox or even continue with your work, but don’t do it! Be present for the whole meeting. You might miss out on important points and lose your opportunity to give input and ask questions.Must Read: 10 Tips on How to Be Productive During Quarantine
Working from home can make it difficult to separate your home self from your work self. While virtual meeting platforms can help your experience, being professional yourself can help you adjust better as you act as if you never left the office.
With various operations essential to your Ecommerce business, you'll need all the help you can get. But expanding your business can get tricky--especially if you want to add new services to the mix. Outsourcing companies can provide the support that you need to cover the back office operations essential to you and your customers.
Still unsure if you're ready to outsource your Ecommerce operations? Watch out for these signs:
At first glance, it looks like a good problem.Your Ecommerce business is on the rise, and you have no choice but to keep up with the growing volume of work and still ensure customer satisfaction. As much as possible, you want to avoid any roadblocks when the opportunity for growth is within your reach.With the increasing need for new services to fulfill your customers' needs, ask yourself, "Do I have enough resources to sustain my online shop's growth?"Outsourcing is the best way to pave your way from a small shop to an Ecommerce store. Lucky for you, there is a variety of cost-effective and flexible outsourcing solutions, custom-developed to drive innovation and improve your online shop's efficiency.
Business operations keep a business afloat. This includes answering your customers' queries, advertising your online shop, and managing your product catalog online. When you were starting out, only you handled these activities. But as your online shop generates a wider reach, you'll need extra pairs of hands to keep the operations running so you'll have time to think strategically for your business .To get unstuck from the operation side of your business, you can consider outsourcing back office services to support your day-to-day activities. Some outsourcing companies have Ecommerce services in their service list, from customer support to digital marketing, and product information management. Once you start outsourcing your back office operations, you'll have more time to develop your business and brainstorm new ideas.Help Me with My Business Operations
For any business, growth is essential--it's even crucial to your long-term survival.To sustain your growth, ideas propel your Ecommerce business to keep reaching new heights. They drive you to explore untapped markets, launch creative marketing campaigns, and innovate your existing product line.Ideas can mean additional revenue, but first, you must have the capability to turn your ideas into a revenue-generating machine.Finding the resources to develop these ideas gets more difficult the more your online shop grows. Good thing there are outsourcing companies that offer Ecommerce outsourcing services for back office operations.
According to Paycor, up to 70% of total business costs are labor costs. On top of that, operating costs can account for up to 20%.With these tremendous costs, wanting to save money is understandable--reducing your operational and labor costs opens up more opportunities for you to boost profit.As an Ecommerce business owner, you need to look for ways to increase your bottom line without giving up the quality of your products and services.With outsourcing, you can save up to 60% in labor and operational costs, compared to hiring in-house resources. Delegating tasks to experts will yield higher savings and even deliver better results.
A recent survey by ManPower Group states that 54% of global companies have talent shortages.Getting new people on board is a pain point for any business. Unfortunately, there are even times when you'll have incompetent people take over your back office operations.They might have a hard time managing your online shop or they might not be invested in fulfilling your customer service requests--these can drive you to start your recruitment process all over again.Outsourcing can help you solve your talent shortage problems. Better yet, offshoring will give you access to a large pool of highly qualified professionals for a lower cost.
Ecommerce provides a fast growth opportunity, but the risk of failure is high when you don't have the right people in your team.Out of these ten reasons why Ecommerce businesses fail, seven require people with the right expertise to help you avoid these pitfalls. Whether it's for SEO, site usability, customer support, or product information management, you'll need subject-matter experts to support your Ecommerce business.Outsourcing companies are the best place to find the right experts. They can provide access to well-versed Ecommerce specialists, who can drive you away from the pitfalls of navigating your online business.
If you're transitioning your offline store online, you'll see that customer service is different.At a brick-and-mortar store, you can directly engage with customers. But with an Ecommerce shop, your interactions are limited to calls, chat, and email, and it gets more difficult to feature that personal touch critical to the customer experience.With this shift, upgrading your customer experience can help you crush problems that customers might encounter while going through the buyer's journey online.Outsourcing can bring customer service specialists into your business--even better if you choose a one-stop-shop Ecommerce outsourcing company with customer support services.Get My Own Customer Support Service Team
Adapting your business to the growth of the Ecommerce industry is not an easy feat. When you want to expand your online shop, you'll soon encounter roadblocks while growing your Ecommerce business.Good thing you now know the signs to spot if you're ready to outsource your back office operations. In case you encounter any of them, we'll help you choose the right Ecommerce outsourcing partner for your business.
Living in a tropical country has conditioned us to deal with heat. Every time summer rolls around, we expect to beat the season like we always do. But every year, summer hits never-before-reached heat indexes and gets even hotter than the year before.
Working from home has removed us from the comfortable air conditioning of our offices, and having one at home would mean higher electricity bills.So, to help you manage the heat at home and save electricity at the same time, here are 10 things you can do:
Drinking lots of water sounds like the best way to get hydrated. Take it up a notch by adding lemon wedges or squeezing lemon juice into your glass of water for additional benefits like vitamin C, weight control, better skin quality, and kidney stones prevention.
Research shows that caffeine has mild diuretic effects, which can drive your body to produce a higher amount of urine and contribute to dehydration. But don't worry, coffee lovers -- if the caffeine temptation is too strong to resist, you can still have your favorite cup of coffee as long as you drink it moderately.
A spike in your body temperature will only make the heat feel worse. Prevent this by limiting your consumption of foods that take longer to digest. The more you eat, the more heat that your body will produce, so have smaller food portions to avoid slowing down your digestion.
A variety of cold foods available in the market comes with summer. With the quarantine still in place, you can resort to DIY creations that can cool you down. With the right ingredients and kitchen tools, go local and international with your dishes, from halo-halo, mais con yelo, and sago't gulaman to dalgona coffee, flavored milk tea, and fruit smoothies.
Here's a life hack to easily cool down -- your body's cooling points. Your neck and wrists are the most well-known. Aside from these, the insides of your elbows, knees, and ankles and the top of your feet are other common cooling points. Once you've determined the most convenient place for you, apply a towel-wrapped ice to this area to quickly and effectively cool down.
It might be hard to accept that even when staying inside the house, anyone is still susceptible to heat-related illnesses and emergencies such as heat stroke, heat rash, heat cramps, and heat exhaustion. Just in case all else fails, get one step ahead of them, and have the ability to recognize their symptoms. And if the worst occurs -- knock on wood -- you'll know what to do to best help the victim.
As much as you want to switch on your aircon all day every day, mounting electricity bills would be a slap of reality to that fantasy. It's a good thing that creativity can help you through tough times. If you have ice and a spare fan, you can already start your own aircon projects with other items at home, such as styrofoam and plastic soda bottles.
Most of us have a skincare routine that we stick to day and night. To add a twist to your regular routine, keep your skincare products inside the refrigerator. Once it's time to use your skincare products, experience a refreshing sensation and a soothing effect when applying your lotions, moisturizers, and creams.
It's easy to let the quarantine and the weather turn into excuses to stop exercising. But just because it's hot doesn't mean that you can't do your regular workouts anymore. Exercise early in the morning or later in the evening -- the weather during these hours is a little cooler. Plus, with thousands of fitness videos online, you can use them as a guide when doing your workouts at home.
Even pets are affected by this seemingly never-ending heat. Keep an eye for symptoms of heatstroke, which can go from rapid panting and drooling to seizures and coma. Prevention is still better than cure, and you can save your fur babies from this by giving them a well-ventilated space, always providing them fresh drinking water, and avoiding exercises under hot weather.
The overwhelming summer heat has caused many discomforts since the start of the season. These tips can help relieve the uneasiness brought by the hot weather.Are you working from home? Check out these tips to stay productive.
Hiring full-time Ecommerce specialists with the right experience for your business' Ecommerce service that you can leverage to succeed is expensive, and isn't always financially feasible. Ecommerce services come in as essentially outsourcing companies with the same expertise but without the pricey bit of hiring in-house.
Unlike brick-and-mortar stores, Ecommerce requires a specific set of skills for particular tasks that you can’t do alone. And as your competitors move to digital, letting an Ecommerce expert help you can fast-forward your transition to digital without mistakes. Here are the following Ecommerce services that you can outsource.
First on the list of Ecommerce services that you can outsource is website and graphic design operations. A journal article published in the Management Information Systems Quarterly focused on Exploring Human Images in Website Design: A Multi-Method Approach. In the study, they found that the visual design of Ecommerce websites can enhance not only aesthetics but also the emotional appeal of the visitors. As a result, website visitors were more likely to trust a site with good design. Meanwhile, according to Formstack, 57% of users will not recommend a business that doesn’t have a good website design. This can hurt your business because, consequently, recommendations can increase sales by 29%, according to a report by Amazon. Graphic Design, on the other hand, is an element of Website Design that also covers other things like:
Luckily, this type of work can be outsourced to a provider of Ecommerce services, so you don’t have to do it yourself. As an experienced Ecommerce service provider, we know how to incorporate your vision of your brand with what your customers like to see in a website — be it on their computers or smartphones. Arby's, for example, trusted us with developing a custom platform for improved customer experience. With our experience in UI/UX design, we helped them grow their brand with a design that their customers love. See more of the design we did for them in Arby's Case Study.
An Ecommerce website is capable of handling online transactions to make it easy for customers to choose and buy products or ecommerce services from a business. Unfortunately, if you try to create a website alone using drag-and-drop platforms, you don’t have anyone to help you if any errors occur. Your customers make transactions on your website, and if they can’t use your website, you don’t make money. That’s where the assistance of Ecommerce services come in. With their help, you can have your live website sooner, have quicker bug fixes, and new custom features can be implemented faster. The KDCI Ecommerce Website Development and Maintenance team specializes in Ecommerce platforms and Ecommerce services. Aside from that, we can also create custom websites if you want more unique capabilities that can be difficult to achieve using standard platforms. We can even help you out if you don't know what to build your site on, or if you want to migrate to a new platform. Our expertise are in place to be able to guide you based on what your business needs.
Third on the Ecommerce services that your business can outsource is product information management. One of the most critical rules of selling online is providing your customers with product descriptions that will compel them to buy your product. At the same time, these descriptions must be SEO friendly so that you can drive sales to your product pages. Be it Amazon, Shopify, Magento, or any online selling platform you use, our Product Information Management (PIM) team can help you out. We can cover all data that concern your products, which includes:
With our experience in Ecommerce services, we can speed up the production of your product data so you can start selling as soon as possible. No matter what niche your business (or potential business) is, we can handle it. I need help with Product Information Management
Every online business needs content for everything. Be it for social media, advertisements, or blogs — content is everywhere. Fourth Ecommerce services that you can leverage and outsource is content creation operations. Good quality content is capable of targeting your customers’ pain points and selling your products or services in such a way that it answers their needs. Hiring Ecommerce services means you get good quality content. This, in turn, helps improve your website’s SEO (Search Engine Optimization) performance. Good SEO will make your website appear on the first page whenever someone searches for your product or service, making them more likely to buy from you. Therefore, SEO Content Creation is vital for Ecommerce because it creates a better online presence for your business. It uses a strategic, data-driven approach to ensure that all content you put out targets your specific goals, from attracting customers to making a sale.
Order processing is a part of an Ecommerce services and sales process that deals with responding and fulfilling orders. It has a direct impact on customer experience and satisfaction, which ultimately translates to your sales. Good thing, there are a lot of third-party fulfillment services that can help you handle this load. They can take care of order validation, query resolution, status check, and cancellation management, while you focus on running your business. Outsourcing order processing means you don’t have to train an entire team of fulfillment staff and worry about attrition. This can reduce your operational and management costs by up to 40%, which you can invest in other parts of your business. Some of the best order processing companies are ShipBob, ShipMonk, and Rakuten Super Logistics.
Digital Marketing as one of the Ecommerce services utilizes technology and online channels to advertise, promote, and grow your brand. Without it, it can be almost impossible to run an online business. However, Digital Marketing is not a one-size-fits-all strategy. Every business is different, and therefore each must have a unique digital strategy. Hiring an Ecommerce services company can help ensure that your strategies work for your business. They can help you with numerous types of Digital Marketing, which includes:
More and more businesses are building their online presence. Therefore, investing in Digital Marketing for your Ecommerce services has become more important if you want your business to get on top of your competitors. Help me build my online presence
An online business’ customer service is different from the traditional in-store or voice customer service in terms of the number of channels you can use. Ecommerce Customer Support can still include voice support, but you can also have chat, email, and omnichannel. Each of these support types requires skills that can be difficult and more expensive to hire locally. Because as customer inquiries pile up, you’ll need more people to answer their questions on the dot. This means additional expenses in computers, technical support, and office space. Hiring Ecommerce services for customer support can help you cut costs while improving customer experience. They can absorb the demands of 24/7 shifts, making your responses faster and more efficient.
Running a business is difficult if you try to do it alone. Luckily, there are numerous Ecommerce services out there that are waiting and quite eager to help you out. Not only will you build a good partnership with another business, but you can also increase your conversions and profit with the right Ecommerce service providers.
Staying productive during quarantine can be a difficult adjustment if you’re not used to working from home. Since none of us have a concrete idea of when this period will last, the best we could do is to find a way in staying productive.Are you a business owner? Here’s a guide on how to keep your employees staying productive during quarantine and working remotely.
As an experienced outsourcing company, we’re not foreign to having full time employees working from home. So, to help you in staying productive during quarantine like our employees, here are some tips to help you as well.
First tip on how staying productive during quarantine is to gave a routine. Create a schedule for yourself that includes regular work hours as well as time for self-care and relaxation.Pro tip: include news time into your routine!Don’t stress yourself out too much by keeping an eye out for news updates all day.
Treat it like a regular workday — do the things you normally do to get ready for work. Take a shower, get dressed, get a cup of coffee, and other things that remind you of working in the office.The act of preparing alone helps you to mentally transition from your home life to your work life.
In staying being productive during quarantine, you should create a distinct space for yourself where you can work peacefully, without distractions. Try to set ground rules with other people in your home about your workspace and schedule, so they know when to not disturb you while you’re working.
Try to bring some of the outdoors in by working in a room with good natural lighting. Only if safe (depending on your community’s situation), crack open a window, or go to your yard or balcony and spend a few minutes outside.
Fifth tip on staying productive during quarantine is to move your body. Reduce your stress levels by getting plenty of sleep, staying hydrated, and eating well-balanced meals. Take your vitamins to boost your immune system, and find the time to move for at least 30 minutes each day.Something as simple as stretching in place or walking around the house can go a long way if you do it regularly.
Spend time with your family and try to inject some lightness and humor into your day. If you have children at home, spend extra time playing with them and help them understand and process the situation.Stay in touch with friends and loved ones through chat, text, or video calls to seek and offer support to each other.
Staying productive during quarantine doesn't require you to move all the time. Give yourself time to relax and do activities you enjoy. Watch a movie, read a book, or listen to music. Revisit your old hobbies, or maybe do something new that will keep you busy and engaged.You can organize family activities like movie and singalong nights, teaching the kids how to cook, or create craft projects.Here are some online activities you can enjoy with your family for free:
Consider this as an opportunity to do something productive during quarantine in other areas aside from work. Do that thing you’ve always been putting off — let Marie Kondo help you declutter your home, learn to play an instrument, or start your DIY home renovation projects.The goal is to focus on things you can control.
While there is a lot of saddening information spread all over the internet, it’s important to counter balance the heavy with the hopeful. Read stories about successful recoveries and the countless ways people are helping one another to get through this.Take some time to say thanks to our frontliners and find ways, big and small, to give back.
Although this whole crisis is unprecedented and will go on for an undetermined amount of time, try to remind yourself that this will pass.We don’t know for sure what lies ahead, but we’ll get out of this ordeal with lessons on what needs to change for the better.
Remote work can be a useful tool to encourage motivation and allow a productive working experience for your employees. That is if it isn’t forced into them like what’s happening during this pandemic.Therefore, to keep your employees productive as they work from home, or if you have teams offshore, you need a different approach. Luckily, you only need to do three things.Related: Working Remotely: How to Effectively Manage Remote Employees During The Pandemic
As an experienced outsourcing company, we’ve found that there are three essential things that you must do to keep your employees productive while working remotely. We practice these tips, and sometimes give them as advice for our clients who are new to having remote employees.
Ask employees about their working conditions. While setting a workspace or environment is an excellent way to have a productive working experience when working remotely, not all of your employees can have one.Therefore, it’s essential to ask them about their working conditions at home so that you can empathize well with their situation and help them adjust accordingly. That way, your employees will feel that you actually care about their wellbeing, which will motivate them to work.
While asking them about whether they are having a productive working experience while working at home, you have to follow it up with assisting them to have a plan. Give them advice on how they can be productive while working remotely, or maybe have them plan out their tasks for the week and give them notes.Having a project management tool can make planning easier towards a productive working experience for your employees. Most of these tools allow you to assign tasks to specific people so that you can monitor everyone’s progress. Some of the best tools you can use for project management are Trello, Asana, and Basecamp.
In knowing if your employees are having productive working experience during a remote work, you can use video conferencing to do so and try recreate social contact in group and individual interactions.Before your meetings, you can invest some time in brief, casual conversations. Let your team catch up on each other, share a laugh, or sympathize with one another.Next, establish individual interactions by spending 5 to 10 minutes with each of your employees. You can do this weekly or bi-weekly, whichever you think is best. Doing this on a Monday can help establish a working mood.Both can be time-consuming, however, they are critical in eliminating cabin fever or at least reduce feelings of isolation.Think of it this way; once you all get back to the office, you have established a good, healthier relationship with your teams.Must Read: 5 Side Effects of Working Remotely and How to Fix Them
Keeping your employees have a productive working experience during the remote work comes down to being good communicators. Everyone in your company must actively participate in communicating their expectations, challenges, and goals. That way, you can address hurdles as a team and get through the pandemic stronger, with better teamwork.
Today, numerous businesses have switched to remote work settings as a safety precaution against coronavirus. However, if your employees aren’t used to it, they might have difficulty adjusting to their new working environment.Related: Working Remotely: How to Effectively Manage Remote Employees During The Pandemic
In our experience, we’ve seen five common downsides of working remotely. We have come up with solutions to tackle them so that you don’t have to experience them as well.
Communication is one of the essential elements that make a business successful. However, it’s common to lack it when you don’t see each other in person.Unfortunately, a lack of communication can cause even more problems, like delayed work, misinformation, output errors, and many more. So, you have to go the extra mile when communicating with your remote employees.
Our team leaders and executives are tasked to check up on their members from time to time to see how they’re doing. In addition to quick daily check-ins, every week, or depending on what the leaders see appropriate, each team conducts video conferences to touch base and have task updates.Some of our clients who have dedicated outsource teams with KDCI have also opted to use project management tools like Trello, Asana, and Basecamp. This makes task monitoring easy, and it gives them the ease of quickly knowing what everyone is doing, what still needs to be done, and what has been done.
Inspiring passion is one of the many qualities that a business owner must have to encourage their employees to stay and work for them. However, building team spirit can be difficult now that almost all of your employees are working remotely.
KDCI leaders never forget to check up and empathize on the well-being of their teammates, especially during the quarantine period. We develop personal relationships with each other by having casual conversations from before a video conference starts, or sometimes joking around in the company-wide group chat.
Compared to the usual culture of working remotely, the spread of the pandemic has rendered everyone incapable of going around town almost entirely. This can affect the productivity of your employees, especially if they don’t have the technology and office setting in their home.However, not all home settings are conducive for work. Some of your employees might find it difficult to concentrate with everything going around the house, like family noise, taking care of and homeschooling the kids.
We are all going through lifestyle changes because of the quarantine, and that includes our sleeping schedules. Some of your employees will have reverted to their usual nocturnal lifestyle. In contrast, others may have maintained their usual morning routines.As a solution, we set production expectations in sprints and not the amount of time our employees spend on screen. This allows them to incorporate their unique preferences into their tasks, and let them be productive whatever time they choose, as long as they meet their deadlines.In terms of tech, some of our employees don’t have computers and stable internet connections. Hence, we provided them with equipment and wifi sticks to make working remotely sustainable for them.
Because of the quarantine, fixing issues with payment will not be as easy as running to the bank to check what happened to your payroll. You will have no other choice but to settle with online transactions, especially when you have offshore employees.
KDCI has rarely had issues with payment, but we address them with urgency and empathy, and we always ensure that every employee receives their salary on time. When problems arise, opt for finding better payment options, like cross-bank transactions, and online payment providers.If you are looking into hiring remote talent overseas, you may encounter issues with taxes and government requirements. The quickest, easiest fix is to partner with an outsourcing company. They will handle payroll, HR tasks, and everything your team needs to stay productive.I Want to Hire Remote Talent
Many security issues can arise when all of your employees are working remotely. You have to ensure that their home computers or laptops are secure and capable of handling the work. Otherwise, data leaks and data theft can arise.
KDCI handles data security daily, especially when our clients specifically asked for security agreements. Therefore, we guarantee the safety and security of their data by investing in data protection software like LastPass, VPNs, and updated antivirus software.Before going fully remote, we conducted a run-through of the capabilities of each of our employees to work from home. We ensured that their computers have all the necessary data protection requirements.If you want to learn more about our data security measures and how we protect your business, don’t hesitate to contact us and ask.Let's Talk
While there may still be other adverse effects of working remotely, there will always be a solution if you look for it. Here at KDCI, we help our clients stay afloat during this difficult time by assisting them in managing their remote teams and keeping their business running.Handling employees who are working remotely doesn’t have to be difficult if you have the right outsourcing partner to assist you.
Since the spread of the COVID-19 pandemic, numerous businesses have been struggling to maintain production and come up with their business continuity plan. While lockdowns and quarantines are necessary, you may be worried about the health and livelihood of your employees and your family.
Unlike brick-and-mortar stores, online businesses have a chance to continue operating amidst the pandemic with the help of a business continuity plan. As people are advised to stay at home, this has caused a surge in online shopping, as people took to going online for their needs instead of going out. Even Amazon saw this opportunity and had to hire 100,000 new employees, both part-time and full, just to keep up with the surge of online purchases. Here’s how you can do the same.
First step in your continuity plan is the assessment of your business situation. Gather your team — preferably online — check on them and make sure everyone is alright and well. If anyone is showing symptoms, urge them to self-isolate and follow safety measures, especially if they’ve been exposed to an infected person. After being a good leader, it’s time for business. Evaluate the current status of every part of your business. Determine the financial, operational, and physical standing of your company. Check your inventory, confirm that your supply chain is intact (i.e. with manufacturers, etc), coordinate with your shipping carriers to see the status of their operations. Make preparations to ensure that critical business operations are still being met. You should be prepared to make adjustments such as finding alternative suppliers and manufacturers, and other distribution channels as part of your business continuity plan.
In the midst of a crisis, you have to be keen on where your finances go so you have to determine your recovery priorities. Incorporating your finance management in your business continuity plan will help you minimize further losses and find how you will recover whatever you have already lost. Most experts predict that the economy will rebound later in the year, while others say that the market will bottom out long after the peak of the pandemic. Regardless, it’s important to have a plan of attack on how to keep your business afloat. If things come to a head and you’re considering wage cuts and staff layoffs but can’t afford to lose those positions, you can consider outsourcing to other countries for a cheaper option.
As the pandemic progresses, some of your teams may already be paralyzed or you might have to build another team for other areas of recovery. However, you may not currently have the capacity to expand or hire new people locally, so the best way to tackle this is through outsourcing, where you can take advantage of up to 60% savings on labor costs. As part of your business continuity plan, start determining the tasks that you need to outsource. Most likely, you may need more help with customer service emails, chat support, or social media, but you can also outsource tons of work, including:
Now that you’ve determined the tasks that you want to outsource, you need someone to do it to complete and make your business continuity plan materialize. The best, safest, and easiest way to outsource this is through an outsourcing company. Through them, you can guarantee security and quality of work, as they already have experience and an established structure to handle clients such as yourself. Before choosing an outsourcing company, research their expertise. It’s best to partner with an Ecommerce specialist, as they’re most likely to have all the services you need. Maximizing their services is less of a hassle since you only have to communicate with one company. Contact an Outsourcing Company Today
Before you sign a contract with an outsourcing company, communicate every detail of the work that needs to be done. Schedule a meeting and talk about the offshore team, the project, the quality of work, timelines, and deadlines. This is a crucial stage in your business continuity plan because your outsourcing partner needs to know your expectations. Sometimes, this is also where misunderstandings can arise, so you have to be clear with your terms and conditions. Outsourcing companies like ours will provide you with flexible terms and customized solutions. We want to know your goals and objectives, and with that, we recommend actions on how we’ll get you there. Before you read through the proceeding steps, you can contact us right now for inquiries and we’ll get to you as soon as possible.
Once you’ve settled with all the tasks you can outsource and already have someone to fulfill them, you can easily focus your business continuity plan on on-the-ground procedures like your order fulfillment process. Here are the points you need to review:
If you have a third-party shipping partner or fulfillment warehouse to assist you, it’s best if you communicate with them to know their strategies regarding the pandemic.
You can skip this step in your business continuity plan if you have a shipping partner since they will have separate terms or strategies for shipping. However, if you have a warehouse and a delivery team, you have to arrange safety measures for them in your business continuity plan, such as social distancing and enhanced cleaning and sanitation. Find ways on how to keep your employees safe; you can’t afford the coronavirus to spread in your company as you might be forced to stop operations entirely.
While executing your business continuity plan, schedule web conferences with your teams — both internal and outsourced — for updates or further strategies. Having scheduled web conferences is a good way to manage your teams if you have them working remotely. Moreover, it helps boost remote employee morale as conferences make them feel they’re part of the team.
There wouldn’t be a business to continue if your customers don’t know you’re still running. Therefore, you have to inform them that you’re still active and ready to serve them. In your business continuity plan, you can choose to write an article or press release that talks about your business continuity strategies or adjustments that will occur in light of the pandemic. Additionally, you can also create a social post or a simple banner in your mobile store app for a brief announcement. Here’s how we did ours: KDCI’s Full Production Gameplan Amidst COVID-19
Finally, to streamline your business continuity plan efforts as you move forward, you will need to set up progress reports, especially since almost everyone is working remotely. You can choose to have weekly, bi-weekly, or monthly reports, depending on the team and what you need from them. More often, our Ecommerce clients opt for weekly progress reports, since a lot of them outsource their data processing and management to us.
Through business continuity plan and management, your online store can survive this pandemic. As long as you put your priorities in line and have a good team to back you up, everything should run smoothly. If you’re looking for an outsourcing partner to help you build an effective business continuity plan, don’t hesitate to contact us! We’d be more than happy to help you keep your online store running during and after COVID-19.
Logos play an essential role in building a brand, especially for start-ups. Having a strong, striking logo and branding are integral in setting the stage for their entrance in today’s highly-saturated and competitive market.Coming up with a great logo and branding is not an easy task, however. It takes a combination of good eye for design and a great skillset to be able to execute it well.Today, we will share the creative design process that went into creating a logo and branding design for Haystak, an up-and-coming next generation index and search tool.The lead designer assigned to this case was Daniel Gutierrez, our Art Director, together with our 2 Senior Designers Bryan & Ryan.
Create the logo and branding style for the next evolution of index and search tool.
At the start of the creative process, we asked the client to provide us with a brief that we could use to start the logo and branding design for them. They provided us with their tagline, which was “Helping you find your needles”. They also provided us with the core concept of a magnifying glass with a needle in focus against a clump of hay in the background.Playing off those main concepts, we were able to brainstorm and come up with a couple of fresh and modern design ideas that would fit the direction that the client wanted to pursue in terms of branding.
We started off with the most obvious interpretation: a magnifying glass and a needle. However, instead of having the needle at the center, as in the initial brief, we chose to transform it into a handle. While it was simple in terms of execution, it was effective, and it produced a modern and sleek interpretation of the needle-and-haystack concept.
We approached the second concept with the intention of giving the idea of “hay” a more modern and unique feel. We thus came up with hay symbolized as a dotted spiral, with the needle at the center of it. This more abstract interpretation of hay was meant to reflect the concept of an endless void, and how data could be represented in that way as well.The general concept was also to stylize the needle as an arrow hitting a bullseye. This was meant to symbolize precision, a key characteristic of Haystak as a search and indexing tool for data.
In the third exploration of the logo and branding concept, we aimed for something clear and uncomplicated. During this time, the brand name evolved from Haystack to haystak - a sleeker and more memorable form perfect for branding. It was from these ideas that the concept of the needle merged with a single strand of hay was born.Combining the two concepts hit the mark, creating a simple yet unique logo that was very modern and sleek at the same time. More importantly, it was the version that the client enjoyed, and which they ultimately decided to go with for their branding initiative.
Creating a logo and branding design may not be an easy task, but it is one well worth investing in. With the right logo and the right branding, a brand can hit the ground running, armed with some of the best tools it can use to break into the marketplace effectively and successfully.This is exactly why it is crucial that in building your logo and branding strategy, you have the right team to do the right kind of work for you.KDCI is a Creative design outsourcing company in the Philippines and we specialize in building teams of professional logo and branding designers who do exceptional work for some of the best companies around the world.With our team of expert designers on board, you are always guaranteed top-notch, professional logo and branding design services every time.To learn more about what KDCI has to offer, contact us today
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