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If there is one thing ALL businesses need, it’s a comprehensive financial plan.
Over the years, as US companies expand across industries and markets, financial management has become more complex and demanding. From bookkeeping and payroll to compliance and high-level strategic financial planning, an accurate (but still, cost-effective) financial management system could be the difference between a thriving and a struggling company.
This is why an increasing number of businesses in the US are turning to the Philippines for support. The country has built a global reputation as a financial service outsourcing hub, with highly skilled accountants, finance professionals, and financial advisors who are trained in international standards. By leveraging offshore talent in the Philippines, US companies can reduce costs, improve efficiency, and gain access to specialized expertise without the challenges of local hiring.
In this article, we’ll explore the specifics of financial management outsourcing and highlight some of the best financial management firms in the Philippines that cater specifically to US businesses. Along the way, we’ll also look at how outsourcing finance functions allows companies to sharpen their focus on strategy, innovation, and growth.
At 44% of the market and a revenue of over $17 billion, finance is the 2nd most outsourced service (next to IT) worldwide. In essence, financial management outsourcing is the practice of delegating key finance-related functions, including, but not limited to:
to an external service provider. Instead of hiring, training, and maintaining an in-house finance team, US businesses now partner with specialized firms, often located in outsourcing hubs like the Philippines, to handle their financial planning and management functions.
This approach allows companies to streamline their processes, ensure compliance with international standards, and access expert knowledge without bearing the high costs of maintaining a full-time finance department. For example, an outsourced partner may manage day-to-day bookkeeping, provide timely and accurate reports, implement cloud-based financial systems, and even give strategic advice on cost-saving and growth opportunities.
More importantly, financial management outsourcing is not limited to basic tasks. Today, many firms offer end-to-end finance and accounting services, from transactional processing to CFO-level support, and even strategic wealth management for businesses. This means that whether a US company needs assistance with payroll compliance, international tax regulations, or financial risk analysis, financial management firms in the Philippines can provide scalable solutions tailored to the size and needs of the business.
Whatever your financial goals are, working with an outsourced financial service firm empowers you to focus on growth and strategy, while leaving the complexities of financial operations in the hands of experts who are equipped with advanced tools, updated knowledge, and cost-efficient solutions.
The Philippines offers several advantages that make it particularly attractive for US businesses seeking finance and accounting support. With several outsourced financial institutions that cater to a wide range of clients across Manila, Makati City, Cebu City, and Clark, the Philippines is a go-to for all things financial management, from payroll to comprehensive financial planning:
Investing in comprehensive financial planning can be costly. However, labor and operational costs in the Philippines are significantly lower than in the US, which means companies can build finance teams offshore at a fraction of the expense of maintaining the same functions domestically. So, one of the biggest factors remains to be cost efficiency.
Another key strength is the country’s pool of specialized talent. Many Filipino accountants are trained in both Philippine and US GAAP standards, with exposure to IFRS and other international frameworks. This, alongside extensive industry experience, makes them highly adaptable and able to work seamlessly with US companies, whether in day-to-day bookkeeping or complex risk management and investment strategy.
Cultural compatibility and English fluency also play an important role. Communication barriers are minimal, and Filipino professionals are known for their customer-first mindset and ability to integrate smoothly into foreign work cultures. On top of this, the Philippines has a mature outsourcing industry with decades of experience serving global markets, giving companies peace of mind that they are working with a well-established system.
The total result is a financial services outsourcing ecosystem that combines affordability, expertise, and reliability, allowing US businesses to confidently entrust their financial operations to offshore partners.
Now that we’ve covered what financial management can do for your business and why the Philippines is an ideal destination for those looking to outsource financial services, let’s go through some of the outsourcing partners you can choose from.
Let’s take a closer look at some of the firms that have established themselves as leaders in financial management outsourcing in the Philippines. These companies vary in size, specialization, and target market, but all of them have the capacity to support US businesses with their accounting and finance needs.
KDCI Outsourcing is one of the Philippines’ leading providers of finance and accounting outsourcing services, trusted by global companies — including those from the US — for its tailored offshoring engagement models. With a strong focus on end-to-end financial management that empower businesses, KDCI gives you access to experts who can work on your bookkeeping, accounts payable and receivable, payroll processing, tax preparation, and financial reporting.
What sets KDCI apart is its ability to build dedicated offshore finance teams that scale with clients’ needs, while also integrating seamlessly into their operations. Beyond technical expertise, KDCI invests in training, process optimization, and the latest financial software tools, ensuring accuracy, compliance, and cost efficiency.
D&V Philippines is one of the most well-recognized providers in the financial outsourcing space. The company has built its reputation on delivering services that align with compliance-heavy accounting requirements.
With financial service offerings that range from bookkeeping and payroll to financial planning, analysis, and CFO advisory, D&V Philippines is particularly appealing to larger US firms that require both transactional support and high-level financial expertise. The company is also known for scaling efficiently as client needs grow, making it a reliable partner for businesses planning long-term expansion.
Connext Global Solutions takes a slightly different approach to financial management outsourcing, focusing on building custom offshore teams tailored to each client. While it serves multiple industries, finance and accounting remain a core strength.
Connext assists US businesses with accounts payable and receivable, payroll, collections, and billing, while also offering fractional CFO support. This balance between transactional processes and financial leadership makes the company especially valuable to US SMEs that need integrated support without the overhead of full-time executives.
Another powerhouse in the field is TOA Global, widely known as The Outsourced Accountant. Unlike firms that provide a broad range of services, TOA Global specializes exclusively in accounting and finance staffing. Its model focuses on embedding dedicated offshore accountants, bookkeepers, and auditors into US client teams, functioning as seamless extensions of the in-house workforce.
With a strong emphasis on US tax and accounting standards, TOA Global is a trusted partner for accounting firms and enterprises that need highly skilled professionals (for asset management, risk management, advisory services, and more) at scale.
Innovature BPO has emerged as a dynamic player by offering end-to-end finance and accounting outsourcing solutions. The company delivers support across accounts payable and receivable, payroll, compliance, and even tax preparation. What sets Innovature apart is its hybrid model that blends skilled accountants with automation-driven processes, making it an attractive option for US small and mid-sized businesses looking to streamline operations while maintaining accuracy and alignment with financial goals.
SourceFit, on the other hand, is known for its flexibility. While the company provides outsourcing in multiple verticals, its financial services have become increasingly popular with midmarket US companies.
SourceFit’s teams handle bookkeeping, payroll, reporting, and accounting, often through dedicated staff models that allow clients to build teams based on specific needs. Its focus on custom solutions over standardized packages has helped it maintain long-term relationships with US businesses across industries.
Large corporations and multinational firms often turn to Isla Lipana & Co., the Philippine member firm of PwC. Unlike most BPO companies, Isla Lipana provides corporate-level financial services including audit, tax, and compliance support, catering to businesses that need corporate finance expertise. While its services come at a premium, the firm offers the assurance of global compliance and credibility, which is invaluable for large US enterprises.
Together, these firms represent the diversity and depth of financial management outsourcing available in the Philippines. From boutique firms offering personalized services to global giants with extensive resources, US businesses have no shortage of partners to choose from.
SGV & Co., the Philippine member firm of Ernst & Young, is the country’s largest financial services provider. Known for its technical depth, SGV offers auditing, taxation, advisory, and business risk services to clients worldwide.
For US companies outsourcing financial management, SGV brings unmatched credibility and a wealth of experience in handling compliance-intensive industries. Its position as one of the most trusted firms in the Philippines makes it a go-to choice for businesses looking for reliability at scale.
KPMG’s local firm in the Philippines, R.G. Manabat & Co., has a strong office in Makati City that offers a wide spectrum of services — from financial management and tax advisory to investment advisory and compliance.
US companies often look to KPMG for its consultative approach, as the firm not only handles day-to-day financial outsourcing but also provides high-level strategic financial advice for business growth, restructuring, and expansion.
RSM Philippines serves as part of the RSM International network, a global leader in audit, tax, and consulting services. It caters to small and mid-sized US companies that want global expertise as well as sustainability, ESG, and corporate social responsibility.
Known for its client-centric model, RSM Philippines delivers finance and accounting outsourcing with an emphasis on compliance, accuracy, and efficiency. For US businesses seeking a balance between affordability and expertise, RSM stands out as a solid alternative.
The advantages of outsourcing financial management to the Philippines extend far beyond cost savings. By building offshore finance teams, US businesses gain scalability, with the ability to expand during periods of high demand and scale back when activity slows.
With the right financial management firm, you also gain access to a diverse pool of specialized talent, including CPAs and finance professionals who bring both technical skills and international industry experience.
The Philippines also offers operational flexibility through time zone differences. Offshore teams can provide extended coverage or even 24/7 operations, ensuring that financial processes, customer support, and compliance tasks are always on track.
Most importantly, outsourcing allows US companies to redirect leadership energy toward innovation and strategy. Instead of being bogged down by transactional tasks, executives can focus on growth, market expansion, and new opportunities.
Of course, not all financial management firms are made equal. Even if they are, there’s still the question of whether, as a dedicated financial services provider, the firm you’re choosing will be the perfect fit for your business — both in terms of financial goals and overall company culture.
To help out, we have here a list of questions that you should ask your financial management service provider before choosing them. After all, this is a huge and long-term investment.
When evaluating outsourcing providers, start by asking the following:
All the options we have here have established their names in the industry, but the answers to these questions will help you find the best fit. Ultimately, the best partner is one that understands US financial service standards, integrates with your systems, and scales with your business as it grows.
If you’re ready to explore your options, you can start by asking us these questions.
While many firms in the Philippines provide excellent finance and accounting services, not all deliver the same level of customization and strategic alignment. At KDCI Outsourcing, we specialize in building finance and accounting teams tailored to US businesses. Our services cover everything from bookkeeping and payroll to compliance, with professionals trained in US GAAP and international standards.
What makes KDCI different is our ability to combine skilled professionals with customized, scalable solutions. Whether you are a startup seeking cost efficiency, an SME requiring integrated support, or an enterprise looking for advanced financial planning, we design offshore teams that match your exact needs.
If you’re ready to streamline your financial operations, reduce costs, and focus on growth, KDCI is here to help. Contact us today to discuss how we can build the right financial management outsourcing team in the Philippines for your business.
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No business is complete without a human resources department. HR departments, after all, keep your company up and running smoothly. They handle a myriad of tasks, including sourcing talent, addressing workplace (or employee) issues, and complying with labor laws. Interestingly, outsourced human resources are now a standard practice among businesses.
Human resources outsourcing (HRO) takes off the burden of administrative tasks from in-house staff. With the high cost of labor, HR outsourcing is a viable alternative that offers an all-in-one package of high-quality services, innovation, specialized expertise, efficiency, and cost savings.
Whether your HR team is short-staffed or overwhelmed with low-value administrative tasks, HR outsourcing provides the streamlined support your business needs. Here, you’ll learn how outsourced human resources can streamline businesses.
As a bonus, we included an FAQ about human resources outsourcing services. But before we jump into all that, let’s first recall what human resources outsourcing is.
Human resources outsourcing is a strategy in which you let an HR outsourcing provider handle your company’s HR functions. Examples of outsourced HR services include:
Most companies choose to work with an HR outsourcing company from a developing country to access cost-effective HR professionals and bolster operational efficiency.
Like any outsourcing service, outsourced human resources can be the best investment you can make for your business. Outsourcing HR functions can streamline your day-to-day operations while also innovating your HR systems and increasing your cost savings.
Below, let’s dive deeper into how this strategy can benefit your business:
While people typically enjoy working in HR, we can’t deny the challenges they face — and the statistics reflect these well. According to Sage, cited by PeopleSpheres, 95% of the surveyed HR leaders reported that their workload caused them to feel stressed out and overwhelmed at their jobs.
Let’s also not forget the role of labor shortage. The US Bureau of Labor Statistics found there are 7.4 million job openings. With positions left unfulfilled and the increase in workload, short-staffed HR departments will struggle to keep up with tasks — further exacerbating stress and burnout.
This is where outsourcing HR services comes in. When you partner with any of the top HR outsourcing companies, you gain access to highly qualified talent acquisition specialists, payroll specialists, benefits administrators, and other HR professionals who can ease the burden off your internal HR team and meet your HR needs. With more people on deck, your in-house team can focus on strategic HR tasks without getting burned out.
Scaling a business is a goal for many business owners. However, scalability efforts are often hindered not just by burnout, turnover, or inadequate manpower, but also by evolving regulations and business environments. If scalability is on your radar, outsourcing HR services is the most optimal solution.
Outsourced human resources promises cost-effectiveness, allowing you to grow your team as needed. Influx of workload lately? You can scale without increasing expenses and compromising the quality of work. Outsourcing HR also promises faster time-to-hire, allowing you to onboard new hires in 30 days (or less), unlike the 44-day average.
Apart from having access to a database of talent, the best BPO companies also leverage AI-powered recruitment solutions for faster resume screening and streamlined candidate matching. All these help the service provider source candidates much faster. This way, you can work with the right people and improve your HR department’s operational efficiency right off the bat.
The right employees are worth the investment. But here’s the truth: Labor is expensive. Hiring costs in the US amount to a staggering $4,683 USD per hire. While companies can choose to offer higher compensation to attract high-caliber HR professionals, budget constraints are becoming a challenge, according to most HR leaders (90%).
Insufficient budgets can make your HR professionals more prone to stress and burnout, or even limit your HR department’s ability to accomplish high-value HR tasks. This is because you can’t hire specialized HR expertise, ramp up headcount, or invest in new technologies to divide the workload and streamline processes.
With outsourced HR resources, you can work with HR staff from a developing country at a fraction of the cost of a local HR employee. To give you an idea, an HR generalist from the Philippines earns $5,182.52 USD a year, whereas a US HR generalist takes home $62,360 USD each year. Because of the stark differences in salaries, it just makes sense to hire a Filipino HR generalist (or any HR professional at that).
This means you can onboard two or more offshore Filipino professionals to support your internal HR department without overspending and deteriorating productivity levels. Plus, rather than increasing your spending on overhead and training, you can invest that money in growing your business. This way, you’ll get more value and ROI from outsourcing human resources.
Technology and humans are a powerful tandem. After all, technology is only as good as the individual using it. As human resources evolve, investing in technology is a must. According to Fuel 50’s “Skills Tech Survey,” increasing the company budget on HR technologies has been done by 55% of the surveyed organizations.
This is good news as technology is seen as an investment rather than an expense. Unfortunately, for smaller companies with limited budgets, a technology-powered HR department may look like a far-off dream. Thankfully, outsourced human resources brings innovation to your company at a cost-effective price point.
Human resource outsourcing companies are equipped with cutting-edge, AI-powered HR software solutions. As an example, here’s how technology can supercharge outsourced HR functions:
What’s great about outsourced HR professionals is that they specialize in various HR software solutions and platforms, leading to reduced expenses on training employees on new technology. Thanks to AI, automation, and data analytics, HR processes will be more streamlined due to the reduction in manual tasks, thus enhancing employee experience.
Compliance is the foundation of trust and accountability. At first glance, it may mean ensuring that all employees follow workplace policies — but there is more to compliance than that. On a broader scale, HR compliance means that everything — from the company’s workplace rules and regulations to employee treatment — is lawful.
However, laws and regulations are evolving. For in-house HR professionals who are overwhelmed with work, keeping up with regulatory changes presents another challenge. Non-compliance can result in hefty fines, criminal charges, reputational loss, and business closure. Of course, no business owner would like to receive such penalties.
Outsourced human resources can improve compliance. Many HR outsourcing professionals specialize in compliance. With their knowledge of local and international labor laws and compliance standards, they can ensure that your business’s workplace environment and employment practices remain compliant.
Not only does HR outsourcing protect your company from lawsuits and penalties, but it also allows your internal HR staff to focus on strategic HR initiatives.
HR outsourcing shouldbe interchanged with RPO. While human resources outsourcing includes recruitment, the services offered are broader. When you partner with an outsourced HR service provider, the company can provide support outside recruitment — including administrative support, compliance, payroll administration, and many more.
On the other hand, RPO centers on recruitment-related functions, such as employer branding, talent acquisition, and talent management. RPO companies offer consulting services, too.
Outsourced HR service providers don’t charge hidden fees. They offer transparent pricing models to help you manage costs. To avoid surprise charges and unnecessary expenses, request the vendor for a full breakdown of costs, so you know where your hard-earned money goes.
However, there may be additional costs when partnering with an HR outsourcing service provider, including:
A budget is vital for effective financial planning. While outsourcing is cheaper, costs may add up if you’re unprepared. It’s also important to account for task complexity, average salaries, level of expertise, and software solution subscriptions when creating a budget.
Evaluating a potential outsourcing partner is one of the most crucial decisions you’ll make when outsourcing HR. Remember, it’s not about which provider is the cheapest, but the one that suits your needs, aligns with your business goals, and shares similar values.
Here are factors to take note of when choosing an HRO provider:
Don’t be easily swayed by marketing claims. Here are the red flags to look for in an outsourced HR service provider:
The earlier you spot these red flags, the easier it will be to cut your losses and find an HRO provider that surpasses your standards.
Definitely! A trial project is one way to prove that the HR outsourcing firm can walk the talk. It’s also a great opportunity to assess your offshore HR team’s performance as well as their ability to meet deadlines and quality standards. By the end of the trial, you should already know whether you want to continue working with the vendor or not.
Feedback can be provided — but if there is no sign of improvement — move on to another outsourcing provider. If your offshore team frequently misses deadlines or behaves unprofessionally, stop working with your team and end the trial.
It’s better to start over than fully committing to an HR outsourcing service company that fails to live up to your standards and expectations.
It depends. Are you looking for a sourcing specialist? A payroll processor? An HR compliance officer? Hard skills differ per role, so it’s important to find out what those skills are before closing a deal with an outsourcing company. Expertise in your software — whether that’s Bamboo HR or Workforce Now — is also key when hiring an offshore HR employee.
Most of all, don’t forget soft skills. These skills are a reflection of an employee’s emotional intelligence, sense of responsibility, and ability to resolve conflict and manage their emotions.
Here are the most important offshore staff soft skills to look for in a candidate:
A business can’t live without a human resources department. However, how successful and resilient your HR department is depends on how well it can adapt to changes and manage all processes. Unfortunately, HR staff are stretched thin.
At KDCI Outsourcing, we help your HR department streamline its operations through our world-class outsourced human resources — designed for efficiency, scalability, and innovation. We build offshore HR teams that are talented and culturally compatible with your business.
Transform your HR department with KDCI Outsourcing. Whether it’s an inquiry or a proposal, get in touch with our team today!
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For US businesses navigating an increasingly competitive global market across various industries, the pressure to innovate, cut costs, and deliver excellent customer experience — all while driving business growth — is higher than ever.
We get it. We get you.
In fact, it is this competitive market that paved the way for innovative solutions like offshore outsourcing. Born out of the need to build competitive teams at a time of tight budgets, using offshore outsourcing services has become one of the most reliable strategies for meeting business challenges. By delegating specific business functions to skilled teams overseas, companies get to reduce operational costs AND gain access to specialized expertise, round-the-clock service, and scalable support.
In the same way, job markets from developing countries like the Philippines, India, and other destinations have been thriving from the ongoing demand for offshore talent who can work across industries. A win-win scenario, that’s what global offshore outsourcing is.
While offshore outsourcing is typically associated with call centers and customer service representatives, it has evolved over the years to cover other sectors where roles can be filled remotely. Today, there are a number of offshore outsourcing services available to businesses. In fact, it is possible that every team member your business needs (so long as physical presence is not a requirement) may be filled by an outsourced employee.
In this article, we’ll explore the 20 most in-demand offshore outsourcing services for US businesses, covering everything from offshore IT outsourcing and customer service to more niche functions like creative services and HR management.
If you’re unsure where offshore outsourcing could make the biggest impact on your organization, this list will help you identify the available opportunities that align with your specific business goals.
Before fully diving in, let us establish an operating definition of offshore outsourcing services.
Offshore outsourcing services (also sometimes called offshoring or just outsourcing) refer to delegating specific business functions to third-party providers located outside the company’s home country. Unlike inshore or nearshore outsourcing, offshore outsourcing allows businesses to leverage lower labor costs, tap into a global talent pool, and access advanced technology through reasonable investments.
US businesses frequently outsource to destinations like the Philippines, India, and Eastern Europe, where providers deliver specialized support across customer service, IT, creative, financial, and back-office operations.
Recent changes in the global market have led to an increased demand for outsourced services over the years, which also allowed the industry to constantly evolve and keep up with the needs of businesses worldwide.
Outsourcing has long been associated with cost reduction, but the forces shaping offshore outsourcing in 2025 go far beyond savings. Today, US businesses are driven by a combination of global trends and hard numbers that reveal how critical offshore partnerships have become for growth and sustainability.
One of the biggest shifts in business activities worldwide is the rise of digital transformation. As companies accelerate automation, AI integration, and cloud adoption, they need specialized skills that are not always available (or, in most cases, affordable) domestically. A Deloitte survey found that 70% of companies outsource to focus on core competencies, not just to reduce business costs — which tells us that working with an offshore outsourcing company is definitely seen as a competitive advantage.
Another driving factor is the remote-first mindset that emerged during the COVID-19 pandemic. With distributed workforces now the norm, the geographical gap between in house talent (who can now be a remote employee too) and those working in an offshore location feels smaller, if not insignificant. As proof that this is not a trend that will soon go away, experts predict that the business process outsourcing space (BPO) — a key driver in remote work — will hit a market value of over $400 billion by 2027.
Customer expectations are also fueling the demand for evolving employment solutions. For fast-growing businesses who need to scale effectively to match customer demands, offshore outsourcing has become indispensable. To adapt to this development, outsourcing services have expanded well beyond call centers to include digital marketing, data analytics, advanced software development, and omnichannel support.
Outsourcing today is trend-driven and data-backed. Businesses that utilize business process outsourcing are well aware that it is a move towards agility, resilience, and global competitiveness. And this is exactly why demand has surged across a wide range of services, across various sectors.
Now, let’s break down the 20 most in-demand offshore outsourcing services shaping the US business landscape and see which ones you can leverage to improve your business’ operational efficiency and long-term growth.
Customer service and sales remain the most outsourced functions globally because they are labor-intensive and require 24/7 availability. US businesses rely heavily on offshore call centers in the Philippines for voice support, live chat, and email support, among other customer service roles.
With customer support and sales outsourcing, US businesses are able to offer round-the-clock assistance, reduce wait times, and increase conversion rates, all at a fraction of the in-house cost. By tapping into a highly skilled English-speaking workforce, businesses not only save money but also enhance customer experience and loyalty.
From bookkeeping to tax preparation and financial analysis, accounting and finance outsourcing is growing rapidly among US businesses. Maintaining in-house accountants can be costly, especially for SMEs.
Offshore providers in the Philippines offer end-to-end financial services, ensuring compliance with US accounting standards while providing real-time reporting. Outsourcing also frees companies from managing payroll, invoicing, and expense tracking, allowing leaders to focus on strategy rather than paperwork.
The demand for offshore IT outsourcing is surging as companies digitize operations and adopt cloud-based systems. Offshore IT teams in the Philippines handle software development, cybersecurity, system integration, and IT help desk support.
Many US businesses outsource application, web development projects, and other information technology functions to gain access to a larger talent pool and advanced technical expertise. This approach cuts costs while accelerating time-to-market, making IT outsourcing a critical growth driver.
Digital marketing outsourcing helps US businesses expand their online reach without the burden of hiring a large in-house team. Services include social media management, paid ads (PPC), influencer outreach, and content strategy.
Offshore marketing teams in the Philippines leverage analytics tools and creative strategies to build brand visibility and drive conversions. With consumer behavior shifting online, outsourcing digital marketing ensures businesses stay competitive in an evolving marketplace.
For those not ready to outsource entire marketing functions, SEO & SEM offshore outsourcing services are also popular. Search engine optimization (SEO) and search engine marketing (SEM) are specialized skills that require both technical expertise and continuous monitoring.
Offshore SEO experts handle keyword research, link building, site audits, and pay-per-click (PPC) campaign management. Outsourcing these tasks ensures better visibility on Google without overspending and since search ranking directly impacts revenue, having a skilled offshore SEO team is an invaluable asset.
High-quality content fuels digital marketing, and outsourcing this function helps businesses produce consistent blogs, videos, podcasts, and website copy. Offshore content creators in the Philippines are trained to craft compelling and SEO-optimized materials tailored to US audiences. With an offshore creative team, you won’t need a large creative team while ensuring businesses always have fresh content that engages customers, builds authority, and boosts brand awareness.
Smart businesses know that visual content is a cornerstone of marketing and branding. From logos and infographics to product packaging and social media graphics, businesses depend on design to stand out. Outsourced graphic designers in the Philippines provide professional-grade work at lower costs, often with fast turnaround times.
A lot of companies outsource design to an offshore provider to streamline campaign execution while maintaining a polished and consistent brand identity.
HR outsourcing has become essential as businesses adapt to remote and hybrid work. Offshore HR teams assist with recruitment, onboarding, payroll, benefits administration, and compliance with labor laws. It’s no different from having an in-house HR team, which is why the demand for this service also rose in the past couple of years.
By outsourcing HR, US businesses reduce administrative burdens, improve employee satisfaction, and gain access to HR tech platforms without high costs. This ensures smoother workforce management and compliance with ever-changing HR regulations.
Yet another outsourcing solution that almost all businesses are utilizing today is the hiring of offshore Virtual Assistants (VAs).
VAs provide flexible administrative and operational support to entrepreneurs, executives, and SMEs. Some of their tasks include calendar management, email handling, travel arrangements, data entry, and customer correspondence. Hiring a VA offshore allows businesses to scale quickly without the overhead of a full-time staff. Many US companies find that offshore VAs enhance productivity while letting leaders focus on high-value decision-making.
While similar to virtual assistance, administrative support typically covers larger back-office functions, including document management, appointment setting, order processing, and internal communications. Delegating these repetitive tasks to a trusted offshore outsourcing company improves workflow efficiency and reduces staffing costs. Offshore admin teams in the Philippines are highly organized, detail-oriented, and equipped to handle bulk administrative tasks at scale.
As online shopping grows, retailers and eCommerce businesses increasingly outsource operations such as product listing, order fulfillment, returns processing, and customer support. Offshore eCommerce support teams ensure seamless transactions and positive customer experiences. They also assist with marketplace management (Amazon, eBay, Shopify), helping businesses stay competitive in the fast-moving retail sector.
Businesses generate massive amounts of data, from surveys to invoices to customer records. Outsourcing data entry, cleansing, and analysis allows US companies to maintain accurate, organized information without overburdening staff.
Offshore data processing teams use automation and quality control measures to ensure speed and accuracy. Since reliable data processing is critical for decision-making, compliance, and long-term growth, having a trusted team who can handle it all for the business is definitely a competitive advantage.
With a high volume of patients, it’s typical for US healthcare providers to face staffing shortages and administrative burdens. Outsourcing medical billing, claims processing, patient scheduling, and telehealth support helps reduce costs and improve patient care delivery.
Offshore healthcare staffing in the Philippines is popular due to its skilled workforce, many of whom have medical training and familiarity with US healthcare regulations.
Legal services offshore staffing empowers law firms and businesses to cut costs while maintaining compliance. Services include document review, contract drafting, legal research, and case preparation. Offshore legal professionals (paralegals, legal researchers) in the Philippines are trained in US legal terminology and standards, making them reliable partners for routine but time-intensive tasks. This frees up attorneys to focus on client-facing and strategic work.
Globalization has made supply chain management increasingly complex. This also prompted the demand for outsourced services in this niche.
Outsourcing procurement, vendor management, and logistics coordination helps US businesses streamline operations and cut costs. Offshore supply chain and procurement teams can handle supplier negotiations, order tracking, and compliance monitoring. By outsourcing supply chain functions, businesses reduce risk and ensure efficiency in sourcing and delivery.
Insurance companies and agencies often outsource policy administration, claims processing, underwriting support, and customer inquiries. Insurance offshore staffing reduces turnaround times and operational costs while ensuring compliance with US insurance standards. With highly trained offshore teams, insurers can process high volumes of work without sacrificing accuracy or customer satisfaction.
Outsourcing research & education tasks such as market studies, academic research assistance, training content development, and online tutoring has gained traction in recent years.
Offshore teams provide accurate, detailed outputs for businesses and educational institutions at lower costs. US companies often rely on research outsourcing for competitor analysis, trend tracking, and product development insights.
US real estate firms outsource back-office functions such as lead generation, property listings, virtual tours, and tenant screening. Offshore real estate support teams also assist with CRM management, appointment scheduling, and transaction coordination. Outsourcing reduces workload for agents, enabling them to focus on closing deals and building relationships.
Other than general real estate services, outsourced property managers are now in demand, too. Property management outsourcing covers tenant communications, rent collection, maintenance scheduling, and accounting. US property owners and management firms benefit from offshore support because it ensures round-the-clock service for tenants and reduces operational costs. Offshore teams also help with compliance tracking and property performance reporting.
The travel and hospitality industry often outsources reservations, itinerary planning, ticketing, and customer service. Offshore support teams for the travel and hospitality industry provide 24/7 assistance to travelers while managing back-office tasks like billing and vendor coordination. This allows hotels, airlines, and travel agencies to enhance customer satisfaction and remain competitive in a demanding market.
Offshore outsourcing benefits businesses in more ways than one, but only if you’re working with the right outsourcing partner. Among these benefits include:
One of the most immediate and measurable benefits of offshore outsourcing is cost efficiency. Labor costs in top outsourcing destinations like the Philippines are a fraction of those in the US, allowing companies to achieve significant savings on salaries, benefits, and overhead expenses. For example, hiring a full-time customer support team locally may be financially burdensome, but by outsourcing, businesses can access equally skilled professionals at a much lower rate without compromising quality.
Outsourcing provides a level of scalability that’s usually challenging to achieve with in-house teams. Whether it’s hiring more customer service agents during holiday shopping seasons or scaling back after peak demand, outsourcing providers offer the flexibility to adapt to changing business needs quickly. This is especially valuable for companies operating in fast-moving industries like eCommerce, retail, or travel.
Offshore outsourcing gives businesses access to a global pool of professionals with specialized skills. From accountants and graphic designers to software developers and healthcare billing specialists, companies can tap into expertise that may be hard to find locally. In the Philippines, outsourcing providers place a strong emphasis on continuous training, industry certifications, and advanced tools, ensuring that teams are not just available, but highly capable.
Today’s customers expect instant responses, regardless of time zone. Outsourcing solves this challenge by giving businesses the ability to run operations 24/7. Offshore teams can cover shifts outside of US business hours, ensuring that customer inquiries, sales opportunities, and back-office processes never stall. This round-the-clock coverage can be the difference between closing a deal or losing it to a competitor.
Perhaps the most overlooked benefit of outsourcing is the freedom it gives business leaders to focus on growth. By delegating repetitive, time-consuming, and administrative tasks to offshore teams, executives and in-house staff can redirect their energy toward innovation, strategic planning, and customer engagement. In essence, outsourcing removes the distractions that often slow down expansion.
Not all providers are created equal, that’s a fact. So, in order to maximize all the benefits listed above, it’s important to vet offshore outsourcing companies who will help you with building your offshore team.
Most providers will claim that they will help you reduce business costs, but it’s important to keep in mind that the right partner should (and WOULD) go beyond cost-savings. The right offshore outsourcing partner will deliver quality, reliability, and the ability to grow with your business.
At KDCI Outsourcing, we help businesses scale smarter with customized offshore outsourcing solutions. Whether you need customer service, finance, IT, creative, or back-office support, our skilled teams in the Philippines are ready to deliver.
To empower global businesses with the best teams, we invest in training, advanced tools, and process excellence to ensure our clients achieve both cost savings and sustainable growth through offshore outsourcing.
Ready to build your global, outsourced team? Ask KDCI how you can get started, contact us today!
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The beauty of globalization lies in the proliferation of outsourcing services. As of 2025, the outsourcing industry has an immense market value of $854.637 billion USD, and by 2030, it will skyrocket to $1.11 trillion USD.
Offshore outsourcing is one of the most popular outsourcing models among businesses. With this model, clients offload functions to a country thousands of kilometers away from their home countries. An example of offshore outsourcing is when a US-based business delegates its finance department to a business process outsourcing (BPO) company in the Philippines.
Unlike nearshore outsourcing and onshore outsourcing, offshore outsourcing is the best model for maximizing cost savings. As companies aim to innovate their systems and optimize expenses without sacrificing productivity and quality, they are partnering with offshore outsourcing companies to achieve these goals.
If you already know which business departments to outsource, now’s the time to look for an offshore provider. Check out our round-up of the best offshore outsourcing companies in the Philippines:
Headquartered in Pasig City, KDCI Outsourcing is a reputable outsourcing company that has been providing offshore staffing solutions for businesses since 2011. It is one of the best BPO companies for enterprises and SMEs.
This offshore outsourcing company is versatile, specializing in multiple outsourcing services, such as administrative support, customer service, graphic design, human resources, and many more. Whether your goal is to optimize hiring costs or enhance user experience, KDCI Outsourcing creates tailored solutions according to your business needs and complexities.
TaskUs is an award-winning digital transformation services provider with more than 50,000 employees across 13 countries. It offers offshore outsourcing services in AI, customer experience, financial crime and compliance, trust and safety, and sales in various industries, including healthcare and logistics.
Powered by high-caliber experts and innovative technology solutions, this top offshore outsourcing company helps businesses achieve growth and a positive outsourcing ROI without enterprise-level costs.
Concentrix is an outsourcing company trusted by 2,000 clients worldwide. Though renowned for its expertise in outsourced customer support, it also excels in data and analytics, enterprise technology, finance and compliance, marketing, and sales.
With its expertise in AI solutions, Concentrix stands out as one of the best artificial intelligence companies for businesses looking to access AI-proficient experts, accelerate innovation, and future-proof their operations.
Outsourced is an offshore outsourcing company with ISO certifications, namely ISO 9001:2015 and ISO 27001:2013. It helps clients build high-powered offshore teams composed of cream-of-the-crop talents from the Philippines.
Since 2012, the firm has consistently delivered exceptional outsourcing services, exceeding clients’ expectations without fail. Companies that set high standards for themselves and their future outsourced employees will work best with Outsourced.
Previously named The Outsourced Accountant, TOA Global is an offshore outsourcing company offering a diverse suite of finance and accounting services. These include accounts payable and receivable, auditing, bookkeeping, financial planning, and payroll.
Businesses looking to streamline their finance operations or augment their accounting department make TOA Global a great offshore outsourcing partner.
Telus Digital is a digital solutions company operating in 31 countries, including the Philippines. It offers world-class AI, CX (customer experience) management, data, IT, and trust and safety solutions to businesses in a wide range of industries.
With technology as its backbone, Telus Digital positions itself as a forward-thinking outsourcing partner that helps clients stay ahead of the innovation game.
CGI Philippines is a leading IT and business consulting company dubbed by Time and Forbes as the “World’s Best Companies” and “World’s Best Management Consulting Firms,” respectively. Its suite of end-to-end services includes business consulting, managed IT, systems integration, and business processing.
By staying ahead of technology trends, CGI Philippines drives innovation and transforms businesses into industry powerhouses.
Opti BPO is an offshore outsourcing company consisting of experts who deliver high-quality accounting, customer service, IT support, marketing, and many other offshore outsourcing services.
This offshore outsourcing service provider gradually increases your headcount, making sure that processes are continuously refined to support scalability and growth with minimal financial risk. Opti BPO is a great pick for clients who value the seamless onboarding of offshore employees.
Amped HQ is an outsourcing company powered by elite professionals specializing in accounting and bookkeeping, virtual assistance, customer service, graphic design, digital marketing, web development, and many more.
Promising top-tier productivity, this offshore outsourcing service provider ensures that clients can fast-track their goals and accelerate operational efficiency from day one.
Based in Clark Freeport Zone, Pampanga, Boomering Inc. is an offshore outsourcing company that has worked with businesses from Australia, New Zealand, North America, and the UK. It boasts industry experts in the fields of architecture, accounting, bookkeeping, business support, engineering, marketing, and IT.
With these offerings, Boomering Inc. is an excellent offshore outsourcing partner for clients in and outside STEM fields.
Offshore outsourcing may be thriving, but it’s not for every business. You’ll know if it’s right for you if:
If you tick all these boxes, then congratulations! You can now officially kick off your offshore outsourcing journey.
At KDCI Outsourcing, we empower your business for success by helping you build a dedicated offshore team of professionals. We deliver not just higher metrics, but also long-term value through unmatched innovation and efficiency.
Our commitment to mutual trust and respect has resulted in brands engaging with our services for the long haul.
Whether you need offshore software development, property management, or any service, KDCI Outsourcing is here to save the day.
Want to get started? Contact us and book a meeting with our outsourcing experts!
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Human resource functions have been tied to the operations of businesses since time immemorial — after all, people serve as the foundation of every business, regardless of the industry or the size of the organization.
With workplaces (and human resource functions) becoming far more complex, with constantly changing labor regulations, challenges in the labor market, rising employee expectations, and the constant need to retain staff, the role of human resources in businesses today has grown beyond its traditional administrative nature.
Over the years, as businesses evolve, approaches to HR have evolved, too.
Among the changes on this front is the rise of human resources outsourcing (also dubbed HRO, HR outsourcing, outsourced HR, outsourced human resources, and other similar terms you’ve probably heard of by now). As a fast-growing industry with a current market value of almost $40 billion, human resources outsourcing is among the most popular services provided by offshoring and outsourcing companies, particularly those based in the Philippines.
When you consider the costs and efficiency that outsourced HR services bring to businesses, it’s almost too easy to think of it as an advantageous option that businesses all over the world can adopt. But it’s business — and in business, you want to make sure that every investment you make is worth every dime.
So, in this article, we’ll provide business owners like you with a guide to Human Resources Outsourcing Services: everything you need to know about the industry from its benefits to the common misconceptions about its nature. From there, we’ll help you as you decide whether HR outsourcing is the best choice for your business, today and long into the future.
Keep reading.
In essence, Human Resources Outsourcing is the business practice of delegating some (or even all) of your organization’s HR functions to a third-party provider. That said, outsourcing HR functions can be done with inshore companies (those also based in the US) or with an HR outsourcing provider offshore, like those based in the Philippines.
Instead of handling every HR process in-house, this option allows your business to partner with the top HR Outsourcing companies in the Philippines that bring specialized expertise, and, as an added (but equally considered) benefit, at a fraction of the costs you would have to pay if you hire an in-house HR expert.
Full-service HR outsourcing is when you work with an external provider who will manage EVERYTHING from payroll to recruitment to employee engagement.
You may, however, also opt for:
This option allows you to outsource specific payroll functions that will augment your current HR team, such as payroll processing, benefits administration, or compliance administration. This is a good option for when you already have an in-house HR professional, but you want to get some of the tedious tasks off their plate.
There are HR outsourcing providers in the Philippines who offer some or all of these functions, it’s just a matter of choosing (1) the right provider and (2) the right engagement model that will work best for your business.
Now that we’ve covered what HR Outsourcing is, it’s also important to discuss what it’s not. Despite growing popularity, HR outsourcing is often misunderstood. Many business owners hesitate to explore it due to myths and hearsay about the nature of this service.
One of the biggest fears business owners have is that outsourcing HR functions will strip them of control. In truth, outsourcing HR does not mean relinquishing authority at all. It simply means delegating administrative and compliance-heavy tasks to a specialized partner. As a business owner, you still set the overall HR strategy, company policies, and cultural direction. The HR outsourcing provider’s role is to execute tasks efficiently and in compliance with the relevant employment law, freeing you up to focus on high-value tasks.
While large corporations were the early adopters of HR outsourcing, SMEs stand to benefit just as much, if not more. Small and medium-sized businesses often lack the in-house expertise or budget to build a full HR department. By outsourcing, they gain access to specialized HR professionals, advanced HR technology, and compliance knowledge without the overhead of full-time salaries. In fact, for growing businesses, outsourcing HR can be a cost-effective way to compete with larger firms when it comes to employee benefits, payroll efficiency, and overall people management.
Some employers worry that outsourcing HR will create distance between employees and the company. In reality, employees often appreciate the improvements outsourcing brings. With faster payroll processing, streamlined benefits administration, and more responsive HR support, employees typically feel more satisfied and secure. Outsourced HR providers also often bring modern self-service portals, allowing employees to access payslips, request leaves, or update records conveniently. If anything, outsourcing HR functions boosts employee satisfaction and experience.
In the end, it’s all about maximizing the benefits that HR outsourcing providers offer. Speaking of which — we now move on to the benefits of outsourcing your HR functions.
In a fast-paced market where your people are your greatest assets, you need a strong team to manage said assets and ensure that they are at their best (because that’s how businesses thrive). Here are the reasons why more and more companies are now opting to outsource their HR department:
With an HR outsourcing service, the need, and subsequently, the associated costs of hiring, training, and maintaining a large, in-house HR department are eliminated. With a solution like this, business owners only pay for the services they need, reducing overhead costs, while maintaining the quality of HR expertise.
HR service providers in the Philippines employ specialists in people management, compensation and compliance strategies, benefits administration, and workforce management. With talent from global pools, your business gets a level of expertise that will not be available to you otherwise.
Often, outsourced professional employer organizations utilize human resource information systems (HRIS), applicant tracking systems, and payroll software. When you outsource HR functions, you get to leverage this advanced technology as well, streamlining your HR administration and providing your team with valuable workforce insights.
Businesses are as agile (and sometimes unpredictable) as they are competitive. So, if you are looking for an HR solution that can match your unique business’ needs, HRO is an ideal option. You can use outsourced HR services to onboard seasonal hires and then scale back afterwards, without worrying too much about the costs and implications of hiring (and then firing) internal HR staff.
Business leaders (usually the ones running a small business) tend to spend too much time managing HR-related tasks instead of focusing on growth-focused initiatives. By outsourcing, business leaders can concentrate on their core competencies and delegate the complexities of workforce management to reliable HR specialists.
Of course, while HR outsourcing offers many benefits, it’s not without challenges.
Let’s discuss some of the potential issues that business owners need to be mindful of when choosing to outsource an HR department or specific HR functions. Bear in mind, however, that the best HR outsourcing services providers already have systems in place to address these concerns.
Outsourcing HR requires sharing sensitive employee information including, but not limited to, salary details, tax records, and personal identification data. If not handled properly, a breach could expose employees to identity theft, fraud, or data misuse, while damaging the company’s reputation. To mitigate this, businesses should partner with providers that have robust cybersecurity practices, including encrypted systems, multi-factor authentication, secure cloud platforms, and compliance with international HR standards.
In managing people, culture is quite an essential aspect. If the outsourcing provider does not understand or align with the organization’s values, miscommunication and employee disengagement can occur. For example, how a provider handles performance evaluations or employee conflict resolution may not match the company’s preferred style. The key here is to establish regular communication, clear guidelines, and alignment meetings to ensure the provider reflects your company’s unique culture.
Not all HR outsourcing contracts are straightforward. Some providers may charge extra fees for services like urgent recruitment, advanced training programs, or integration with new HR systems. Without careful review, businesses may find themselves paying more than expected. To prevent this, companies should negotiate contracts carefully, request full pricing transparency, and clarify what is included in the base package before signing an agreement.
If you still have these concerns and are not sure whether HR Outsourcing is right for your business, that’s totally understandable. After all, this is a rather big move as it concerns both your financial and human resources.
To help out, here’s something that can help you out as you decide. Before working with an HR outsourcing firm, consider these:
By asking these 10 questions, you’ll move past marketing claims and see whether an HR outsourcing provider can truly deliver the human resources outsourcing services that you need and match the overall, long-term goals of your business.
Ask KDCI these questions today — we’re happy to discuss your HR outsourcing needs.
At KDCI, we specialize in finding HR experts who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you’re looking to hire one full-time offshore HR generalist, a couple of payroll specialists, or looking to build a dedicated offshore HR department in the Philippines, KDCI has the right tailored outsourcing solution and engagement model for you.
KDCI has options specifically made to support your business’ day-to-day operations and overall growth in the long run. Contact us today to learn more about HR outsourcing and how it can support your growing business.
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The beauty of globalization lies in the proliferation of offshore outsourcing services. As of 2025, the outsourcing industry has an immense market value of $854.637 billion USD, and by 2030, it will skyrocket to $1.11 trillion USD.
Offshore outsourcing is one of the most popular outsourcing models among businesses. With this model, clients offload functions to a country thousands of kilometers away from their home countries. An example of offshore outsourcing is when a US-based business delegates its finance department to a business process outsourcing (BPO) company in the Philippines.
Unlike nearshore outsourcing and onshore outsourcing, offshore outsourcing is the best model for maximizing cost savings. As companies aim to innovate their systems and optimize expenses without sacrificing productivity and quality, they are partnering with offshore outsourcing companies to achieve these goals.
If you already know which business departments to outsource, now’s the time to look for an offshore provider. Check out our round-up of the best offshore outsourcing companies in the Philippines:
Headquartered in Pasig City, KDCI Outsourcing is a reputable outsourcing company that has been providing offshore staffing solutions for businesses since 2011. It is one of the best BPO companies for enterprises and SMEs.
This offshore outsourcing company is versatile, specializing in multiple outsourcing services, such as administrative support, customer service, graphic design, human resources, and many more. Whether your goal is to optimize hiring costs or enhance user experience, KDCI Outsourcing creates tailored solutions according to your business needs and complexities.
TaskUs is an award-winning digital transformation services provider with more than 50,000 employees across 13 countries. It offers offshore outsourcing services in AI, customer experience, financial crime and compliance, trust and safety, and sales in various industries, including healthcare and logistics.
Powered by high-caliber experts and innovative technology solutions, this top offshore outsourcing company helps businesses achieve growth and a positive outsourcing ROI without enterprise-level costs.
Concentrix is an outsourcing company trusted by 2,000 clients worldwide. Though renowned for its expertise in outsourced customer support, it also excels in data and analytics, enterprise technology, finance and compliance, marketing, and sales.
With its expertise in AI solutions, Concentrix stands out as one of the best artificial intelligence companies for businesses looking to access AI-proficient experts, accelerate innovation, and future-proof their operations.
Outsourced is an offshore outsourcing company with ISO certifications, namely ISO 9001:2015 and ISO 27001:2013. It helps clients build high-powered offshore teams composed of cream-of-the-crop talents from the Philippines.
Since 2012, the firm has consistently delivered exceptional outsourcing services, exceeding clients’ expectations without fail. Companies that set high standards for themselves and their future outsourced employees will work best with Outsourced.
Previously named The Outsourced Accountant, TOA Global is an offshore outsourcing company offering a diverse suite of finance and accounting services. These include accounts payable and receivable, auditing, bookkeeping, financial planning, and payroll.
Businesses looking to streamline their finance operations or augment their accounting department make TOA Global a great offshore outsourcing partner.
Telus Digital is a digital solutions company operating in 31 countries, including the Philippines. It offers world-class AI, CX (customer experience) management, data, IT, and trust and safety solutions to businesses in a wide range of industries.
With technology as its backbone, Telus Digital positions itself as a forward-thinking outsourcing partner that helps clients stay ahead of the innovation game.
CGI Philippines is a leading IT and business consulting company dubbed by Time and Forbes as the “World’s Best Companies” and “World’s Best Management Consulting Firms,” respectively. Its suite of end-to-end services includes business consulting, managed IT, systems integration, and business processing.
By staying ahead of technology trends, CGI Philippines drives innovation and transforms businesses into industry powerhouses.
Opti BPO is an offshore outsourcing company consisting of experts who deliver high-quality accounting, customer service, IT support, marketing, and many other offshore outsourcing services.
This offshore outsourcing service provider gradually increases your headcount, making sure that processes are continuously refined to support scalability and growth with minimal financial risk. Opti BPO is a great pick for clients who value the seamless onboarding of offshore employees.
Amped HQ is an outsourcing company powered by elite professionals specializing in accounting and bookkeeping, virtual assistance, customer service, graphic design, digital marketing, web development, and many more.
Promising top-tier productivity, this offshore outsourcing service provider ensures that clients can fast-track their goals and accelerate operational efficiency from day one.
Based in Clark Freeport Zone, Pampanga, Boomering Inc. is an offshore outsourcing company that has worked with businesses from Australia, New Zealand, North America, and the UK. It boasts industry experts in the fields of architecture, accounting, bookkeeping, business support, engineering, marketing, and IT.
With these offerings, Boomering Inc. is an excellent offshore outsourcing partner for clients in and outside STEM fields.
Offshore outsourcing may be thriving, but it’s not for every business. You’ll know if it’s right for you if:
If you tick all these boxes, then congratulations! You can now officially kick off your offshore outsourcing journey.
At KDCI Outsourcing, we empower your business for success by helping you build a dedicated offshore team of professionals. We deliver not just higher metrics, but also long-term value through unmatched innovation and efficiency.
Our commitment to mutual trust and respect has resulted in brands engaging with our services for the long haul.
Whether you need offshore software development, property management, or any service, KDCI Outsourcing is here to save the day.
Want to get started? Contact us and book a meeting with our outsourcing experts!
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The world — especially that of businesses’ — runs and thrives on numbers, and not just any numbers at that. To ensure success in a competitive business world, the numbers in question have to be accurate and compliant. That’s what financial auditing is for.
Given the importance of financial auditing as a core business function, businesses worldwide have been constantly looking for ways to both meet compliance requirements and use it as a competitive advantage in the market. So, for US companies, especially those expanding to conquer global markets and managing complex overseas operations, outsourcing financial auditing has become one of the rising options in the past couple of years.
To shed more light on the popularity of this option (and help you assess whether this is a match for your business), we’ll cover the basics of outsourcing financial auditing and list the top 10 Philippine financial auditing agencies that you can choose from.
Ready? Let’s get started.
Before we cover all the specifics, let us first work on an operating definition of the terminologies, starting off with financial auditing itself.
In essence, this involves a systematic review of your business’ financial statements, records, and transactions to ensure that they are compliant with the relevant standards. The primary purpose of financial audits is to provide stakeholders including, but not limited to investors, regulators, and executives, with assurance that the financial information presented to them truly reflects the financial health of the business.
Seeing how crucial audits are to secure the financial health and credibility of each business, most US businesses turn to offshore outsourcing partners in the Philippines to find in-house and independent auditors from financial auditing agencies to review their financial statements.
The Philippines has emerged as one of the top destinations for financial auditing and accounting outsourcing over the past couple of years, and for good reason. With a pool of certified auditors and public accountants, English proficiency, cost efficiency, and alignment with US accounting standards, the country is now home to global firms and niche providers that cater to American businesses.
Before diving into the list, let’s understand why the Philippines is such a strong player in the field of financial audit outsourcing; here are the key reasons why Philippine financial auditing agencies are preferred by US companies:
Given the fact that audits are a non-negotiable aspect of business operations, it’s no surprise that businesses are looking for more cost-effective options that meet global accounting and auditing standards.
That said, it’s always worth considering that the cost of hiring a certified public accountant (CPA) or auditor in the US is significantly higher than in the Philippines. For example, a US auditor, depending on their experience level, may cost around $70,000 to $120,000 annually, excluding benefits. In the Philippines, equally skilled auditors may cost up to 60% less, giving your business valuable savings, without sacrificing the quality of the audit.
The Philippines produces thousands of accounting and finance graduates every year. Most of these professionals are certified under international standards, with deep familiarity with US GAAP and IFRS, ensuring compliance with US reporting requirements.
By working with auditors from the Philippines, you’ll be able to tap into a large pool of global talent who are well-versed in financial audits, assurance services, and even risk management.
With one of the highest English proficiency levels in Asia, Filipino auditors can communicate seamlessly with US clients. While financial audits are mostly a game of numbers and meeting regulatory requirements, it’s also important to ensure that you are working with professionals who can effectively make sense of your financial information.
In addition to the language match, business processes and corporate culture are also strongly influenced by the West, reducing communication and cultural barriers.
Audits and compliance reports are typically time-sensitive and bound by deadlines. This is where getting an auditor from an offshore accounting firm becomes yet another advantage for your business.
Operating in a different time zone, Philippine auditing firms can provide round-the-clock support. This means US companies can receive updated reports, findings, or progress overnight — effectively speeding up the audit process.
Depending on the business needs, the governmental auditing standards, and the request of stakeholders, financial auditing functions usually vary from time to time.
Outsourcing allows US businesses to scale their auditing functions based on need. Whether single audit services, project-based reviews, or full-scale compliance audits, Philippine providers offer flexibility that in-house teams cannot.
There are far more benefits to outsourced financial audits that we can list here, but these are just some of the key reasons why the top 10 financial auditing agencies that we will list below are preferred by US companies (be it agile startups preparing compliance requirements or multi-national corporations organizing audits to maintain their business’ credibility.
KDCI Outsourcing is a trusted Philippine-based outsourcing company that provides superior finance and accounting services tailored for US businesses. From financial audits by professional audit associates, as well as bookkeeping, compliance support and audit assurance services, KDCI helps companies stay accurate and compliant without the overhead of building large in-house teams.
What sets KDCI apart is its client-first approach, combining global standards, flexible engagement models, and deep expertise in US regulatory frameworks. For firms looking for a partner that blends quality, cost-effectivity, and cultural alignment, KDCI stands out as the go-to choice when it comes to audits and other financial services.
PwC is one of the world’s largest professional services networks, and its Philippine branch serves both local and international clients, offering Virtual CFO and Virtual Internal Audit solutions. With a reputation for rigorous auditing practices and adherence to global compliance standards, PwC is a reliable option for multinationals that need complex, high-level auditing and assurance services. Their global reach makes them a strong choice for businesses with operations spanning multiple countries.
As the largest professional services firm in the Philippines and a member of the Ernst & Young (EY) global network, SGV’s multidisciplinary teams offer comprehensive audit and assurance services. With decades of experience in the local market, SGV combines deep Philippine business insights with global auditing expertise, making it a favorite among both Fortune 500 firms and large local enterprises who need to protect the integrity of their company’s financial information.
KPMG’s Philippine arm, R.G. Manabat & Co., provides auditing services backed by the firm’s global reputation for excellence. Known for its industry-focused audit solutions and assurance service, KPMG is well-suited for companies that operate in highly regulated sectors such as finance, healthcare, and energy. Their integrated technology tools, people-oriented values, and strong focus on instilling confidence in business decisions through efficient and compliant financial reviews help streamline auditing and risk management processes.
Part of the global RSM network, RSM Philippines offers audit, tax, and consulting services with a focus on mid-market companies. With offices all over the world and a client-centric approach, RSM is preferred by businesses who need a more personalized approach to their tax and auditing needs. They are known for being responsive and providing practical, tailored advice that helps businesses meet compliance requirements while also improving operational efficiency.
Grant Thornton’s Philippine member firm, P&A, has built a reputation for combining personalized service with international expertise. They provide a wide range of auditing and assurance solutions including audit and assurance, audit approach reviews, annual and short period audits, and review engagements. P&A’s strength lies in its ability to balance local regulatory knowledge with Grant Thornton’s international resources.
UNA is a homegrown accounting and auditing firm that caters to both domestic and international clients. They specialize in cost-effective auditing solutions that are flexible and scalable, making them ideal for businesses that need reliable audit and assurance services. Their expert skills and personalized approach help clients feel supported throughout the auditing process. The UNA promise: setting up internal controls to improve processes and boost efficiency.
SN Accounting and Consulting focuses is yet another trusted name in the accounting industry, with Certified Public Accountants who have dedicated expertise in accounting, tax, compliance, and audit services. SN Accounting and Consulting highlights a tailored approach to financial services, backed by over a decade of expertise in the field.
The Outsourced Accountant (TOA) Global is an outsourced accounting firm that gives you access to elite offshore auditors. With industry-recognized qualifications who are trained in both compliance requirements and finance software use, TOA offers a wide range of financial & advisory services, as well as solutions such as outsourced accounting, offshore bookkeepers, and executive assistants — all trained in US compliance standards.
Upcloud offers a modern take on outsourced financial auditing with a technology-driven approach. Their services often integrate cloud-based tools, allowing for streamlined collaboration, reporting, and transparency. Upcloud is a good fit for digitally savvy companies that want to leverage both auditing expertise and cloud technology.
With so many options available, choosing the right financial auditing partner comes down to aligning their services with your specific business needs.
To help out, here are a few key factors to guide your decision:
At the end of the day, the right auditing partner should go beyond compliance alone. Since the stakes in financial auditing are high, what with stakeholder opinions and government auditing standards to think of, you want a partner that would help you gain confidence in your numbers, strengthen accountability, and support your long-term growth strategy.
Basically — we can tick all three key factors above.
While there are many firms offering financial auditing in the Philippines, KDCI Outsourcing combines global-quality service with the flexibility and cost efficiency that US companies need most. Our experienced audit associates are well-versed in international financial reporting standards and adapt to the size and scope of your operations, whether you’re a fast-growing startup or a well-established enterprise.
With KDCI, you gain a trusted partner who genuinely cares about empowering your team with the best people; one that values transparency, accuracy, and efficiency at every step.
If you’re ready to explore how offshore financial auditing can strengthen your business, contact KDCI Outsourcing today. Our team will guide you through your options and build a tailored solution that works best for you.
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What sets exceptional HR departments and forward-thinking employers apart is their ability to adapt to change and remain resilient in the face of challenges. According to HR Works, Inc., the most common issues employers encounter include talent attraction and retention (56%), succession planning and leadership development (32%), and employee engagement (31%).
Other notable challenges include keeping up with compliance requirements (24%), navigating uncertainties and change (24%), and implementing automation solutions and HR technologies (16%).
Rather than viewing these as setbacks, high-performing HR teams see them as opportunities to drive growth, strengthen organizational culture, and maintain a competitive edge. One of the most effective strategies for addressing these challenges is human resources outsourcing (HRO).
Currently valued at $276.44 billion USD, the HRO industry reflects a growing global push for stronger compliance, improved employee experiences, and greater use of technology. If you’re considering outsourcing HR functions, this guide will walk you through the essentials — from benefits and services to costs and best practices..
HR outsourcing is a strategy of delegating most or all HR functions to an external provider in another country with lower labor costs, such as the Philippines. These HR outsourcing companies help clients build a dedicated offshore team of HR professionals, who will provide them with the expertise, skills, and knowledge to perform the outsourced functions.
Businesses leverage HR outsourcing to access cost-effective talent, integrate new technologies and tools, and invest more resources in high-impact activities.
We often associate (and interchange) recruitment with human resources. However, in the context of outsourcing, these two strategies are different. The main difference between HR outsourcing and RPO lies in their services:
There are plenty of HR responsibilities that an external provider can handle for you. Here are five examples:
Hiring the right people for the job is key to success. Talent acquisition professionals approach hiring more strategically, factoring in long-term talent needs to build a competent and diverse workforce.
They enhance employer branding, create employee profiles, and identify the skills and traits required for the role. Apart from sourcing and screening the most qualified talent, these professionals also network with potential candidates.
Outsourcing talent acquisition can close hard-to-fill jobs faster, enhance talent pipelines, and improve talent acquisition strategies.
Performance management is the practice of evaluating employees’ performance and the value they provide while ensuring their contributions align with the organization’s goals.
This function involves setting and meeting performance expectations, identifying high performers and underperformers, creating consistent feedback loops, and developing skills to improve performance.
Outsourcing performance management to a service provider improves retention and engagement, creates healthy feedback cycles, and equips companies with world-class best practices in employee training and development.
Payroll processing refers to the calculation, management, and distribution of employees’ compensation. Payroll specialists generate payslips, report withholding tax, and create and manage payroll schedules. In this function, accuracy is critical. Nearly half (49%) of surveyed employees will job hunt after only experiencing two payroll issues.
Outsourcing this HR function can help your HR department ensure accurate calculation of taxes, comply with local laws and regulations, safeguard sensitive payroll data, and improve employee loyalty.
Benefits administration is an HR function encompassing the design, provision, enrollment, and management of employee benefits. Benefits administrators also educate employees and coordinate with insurance providers and other vendors.
In addition to reducing costs, outsourcing benefits administration can ensure your company’s benefits are attractive to new and existing employees. It also helps businesses build personalized benefits solutions for staff members, which improves employee satisfaction.
HR compliance managers ensure that a company’s environment, workplace policies, hiring processes, and other matters meet industry standards and comply with labor and employment laws. In addition to conducting compliance training programs, they coordinate with employees from other teams, such as IT and payroll, to strengthen data privacy and maintain payroll compliance.
By outsourcing this function, businesses can collaborate with a skilled HR compliance manager who can help them support their compliance goals and navigate the complexities of HR compliance.
Below are the advantages of outsourcing HR services:
“Slash labor costs by 70%!”
Chances are, you’ve probably come across this claim from many of the best business process outsourcing (BPO) companies, including KDCI Outsourcing. There’s truth in this, though.
Unlike hiring in your home country, outsourcing HR services to a developing country is more cost-effective due to the lower cost of living and labor. This means you can hire specialized HR expertise at a more cost-effective rate compared to local expertise.
Because outsourced HR service providers are up to date with changes in regulations and standards, your company can comply with labor laws and avoid hefty penalties and rocky legal disputes.
According to Auxis, citing Gartner, most surveyed HR leaders (around 76%) said their HR department will be left behind in terms of organizational success if Generative AI or other AI-powered technologies have not been deployed within a year or two.
By outsourcing to an HRO provider, your HR department will be transformed into an AI-powered space where technology and HR professionals work hand-in-hand to deliver operational efficiency across all functions, from recruitment to talent management.
The cost of outsourcing HR functions typically ranges from $45 USD to $1,500 USD per month, depending on your headcount and the type of services you need. If you’re exploring HR outsourcing in the Philippines, here’s how average annual salaries compare with those in the United States:
The provider’s pricing model may also influence your overall outsourcing costs. Here are the most common ones you’ll encounter:
While there is no right or wrong pricing model, some HR outsourcing providers offer custom pricing tailored to your unique business needs.
To better help you anticipate costs, here are factors to take note of when outsourcing HR services:
Outsourcing HR can be the best decision for your HR department (and your whole business) if you follow these five tips:
Anyone can be captivated by client success stories, but behind those stories are the goals and expectations set by the clients themselves. Before outsourcing HR functions, ask yourself and your team: Why are we outsourcing?
Take a deep dive into your organization’s HR department and identify all its inefficiencies as well as knowledge and skills gaps. From there, you can determine your whys and goals for HR outsourcing.
For example, if your HR team lacks expertise in certain tasks or the right technology, you can easily determine which functions to outsource to your HR outsourcing provider. This way, you know the kind and level of support you need from the vendor.
Treat evaluating a potential outsourcing partner as you would with vetting a candidate for a role. This means doing a thorough background check of an HR outsourcing provider. While cost is important, it shouldn’t be the only factor for choosing the right outsourcing company.
Find out if the vendor has experience offering HR services in your industry, or has the right expertise to support your outsourced function. For example, if you’re a US business outsourcing compliance, you’d want to work with an outsourcing company that’s experienced in outsourced compliance services to US clients.
Check employee reviews for negative reviews about the provider. Do these employees complain about toxicity, burnout, or poor career opportunities? If so, these are red flags.
You’ll want a company with high employee retention for stability and consistent quality. You’ll also want a provider who values professional development and work-life balance, so your potential offshore staff can provide the level of service that exceeds your standards.
Reaching out to the provider’s clients is a great way to get unfiltered, objective reviews about your potential HR outsourcing firm.
While outsourcing is cost-effective, you wouldn’t want to be surprised by hidden fees and other expenses associated with outsourced human resources. Before agreeing to a partnership, ask about the provider’s available pricing models. Does the HR outsourcing company charge a flat rate per employee, or does it offer custom pricing?
Regardless of the model, knowing the breakdown of costs — from start-up fees to employee rates — helps you plan for your outsourcing budget, ensure financial stability, and keep expenses to a minimum without compromising business needs.
Did you know that external vendors are the cause of over half of data breaches (62%)? This alarming statistic highlights the importance of prioritizing data security when outsourcing to a third-party provider.
Your potential human resource outsourcing company must have:
Because data security is a deal-breaker (as it should), don’t hesitate to request proof of the provider’s security audits and cybersecurity capabilities. This is to ensure that the HR outsourcing company lives up to its words of data privacy and security.
While human error remains a threat for companies (22%), you can’t work with an outsourced employee who intentionally and maliciously discloses sensitive information. We recommend asking the HR outsourcing service provider about their pre-hiring processes, including thorough background checks.
Outsourcing is also about building a solid relationship with your offshore HR team. To make your offshore staff feel at home with your internal team, learn about your offshore team’s culture not just to smooth out and understand differences, but also to enhance cultural sensitivity and build rapport.
Schedule regular meetings, feedback sessions, and check-ins to improve performance, share insights, and ensure alignment on goals. Most importantly, acknowledge your outsourced HR team’s hard work and contributions in the partnership. Some clients even give tokens of appreciation after busy periods or during holidays.
Remember, how you treat and value your offshore employees plays a role in the success of your human resource outsourcing initiatives.
Overhauling your HR department means embracing the discomfort of change. Fortunately, you don’t have to do everything alone.
At KDCI Outsourcing, we offer outsourced HR roles ranging from background checkers to HR data analysts to support your department. Our experience in working with companies from multiple industries, including finance and healthcare, has helped us understand specific industry needs and create tailored offshore HR solutions that factor in those needs.
If you’re looking for a sign to outsource human resources and build your team of HR staff, now’s the time to do so. Contact us to get started!
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Smart business owners know that one of the best ways for businesses to succeed today is through digital transformation. As we embrace this continuously-evolving digital era, businesses are constantly seeking ways to optimize IT operations, while still managing business costs. It is precisely because of this that offshore IT outsourcing became a popular solution for businesses of all sizes worldwide.
Organizations — from agile startups to well-known corporations — have been tapping into international talent pools to get access to specialized IT skills, round-the-clock data security & productivity, and of course, lower operational costs.
In this article, we take a comprehensive look at the offshore IT outsourcing industry: from the concept itself, its key business benefits, the advantages, challenges, cost considerations and, ultimately, how you can apply industry best practices to maximize ROI and make sure that choosing an offshore outsourcing service works in your favor.
Let’s get started.
Simply put, offshore IT outsourcing (also see: information technology outsourcing) broadly refers to contracting IT services or functions to a company or team located in a different country. Gartner reports highlight that 80% of CIOs are planning to invest more in their business’ IT and cybersecurity functions. As opposed to onshore outsourcing where IT professionals are still within the US, businesses today often opt to outsource IT to countries with lower labor costs and a strong pool of skilled professionals, like the Philippines.
Like most services completed through business process outsourcing, offshore IT outsourcing often involves engaging a third-party company who will handle the hiring, onboarding, and management of your offshore IT team member, while you focus on helping them integrate with your existing team.
According to recent data by Statista, the global IT outsourcing market is projected to reach around $512 billion by 2030, a significant growth that can largely be attributed to the rise of offshore IT engagement models.
India, the Philippines, and Vietnam remain top destinations, driven by competitive pricing, industry-recognized offshore outsourcing companies and large pools of IT professionals. With a wide pool of talent options and strong reputations in business process outsourcing, the Asia-Pacific is currently the go-to for businesses looking to hire remote IT experts.
In addition to working with an offshore provider, there are also organizations that opt for hybrid models. That is, hiring both inshore, nearshore, and offshore for their IT teams — allowing them to balance costs, collaboration, and overall operational efficiency.
There is also a demand for niche information technology skills including, but not limited to cloud computing, AI, cybersecurity, and DevOps. With businesses needing specialized expertise across all IT functions, it’s no wonder the offshore IT outsourcing industry continues to grow exponentially.
Today, quite a number of IT functions are being outsourced, mostly because processes like software development, cybersecurity management, and overall IT support among others can be completed remotely. In our years as a provider of offshore IT outsourcing solutions, we have observed some of the most commonly outsourced IT services.
Offshore software development includes the conceptualization, design, development, and sometimes, ongoing maintenance of web, mobile, and enterprise applications.
24/7 technical support for users and infrastructure and outsourced help desk services are also among is also one of the most in-demand offshore IT outsourcing services.
Since advancements always come with risks, businesses also look for outsourced IT staff who will handle threat monitoring, penetration testing, and compliance.
Migration, deployment, and maintenance are also among the functions that businesses delegate to offshore teams.
Business intelligence, automation, and machine learning (among other similar business activities) are also being outsourced to leverage tech advancements.
There are more IT functions that you can get remote teams for, depending on what your business needs are. At the end of the day, it’s just about finding the right people for the right IT function — so your business can continuously thrive.
Here’s a quick illustration of how working an offshore outsourcing partner works:
A US-based tech startup wants to hire a development team to build a mobile app for their new service. Is offshore IT outsourcing a good option for them? It is! The good thing is, it’s actually a very smooth process, especially if you are working with a trusted outsourcing partner.
Here’s how that would typically go:
Once they have chosen a Philippine offshore IT outsourcing company to work with, the next step is to discuss staffing needs, so the hiring team can find the right talent that will match the team. They can then interview candidates, choose from a pool of qualified options, and let the local team handle the onboarding for them. That’s it! They will already have an offshore team with the core competencies they need to build the new mobile app, at a fraction of the cost of hiring an in-house team (or even inshore outsourcing).
Leveraging cost savings while ensuring high-quality output — that, in essence, is what offshore IT outsourcing is for.
Very much like every other hiring option, working with a remote employee for your business IT comes with a multitude of advantages, and inevitably, challenges. To give you a clear overview of what you’re in for when you choose to work with remote IT teams, here’s a rundown of the pros and cons of working with an outsourced IT expert.
Labor costs in offshore hubs like the Philippines, India, and Eastern Europe can be up to 70% lower than in the U.S. or Western Europe. This enables companies to reallocate budget toward innovation, marketing, or product development.
Offshore IT outsourcing opens doors to highly skilled professionals with specialized expertise such as data processing, content creation and emerging technologies skills. The skills that may be scarce or expensive in domestic markets are often easier to find with a more diverse pool of IT talent options.
Need to ramp up your IT team for a product launch, website (re)design, or new software development? Offshore outsourcing services allow quick scaling without the long recruitment cycles and overhead costs of local hiring.
By leveraging time zone differences, companies can ensure continuous progress on projects, faster turnaround times, and uninterrupted IT support. This way, there is no downtime when it comes to protecting your valuable business data through cybersecurity as well.
Outsourcing software development, cybersecurity, and other IT tasks allows internal teams to focus on strategic initiatives that directly impact business growth. Once you have delegated tedious IT functions, you can reduce bottlenecks and empower your existing teams.
While the benefits are many, the risks are also part of the deal. However, most of these can be mitigated through strategic planning and working with the offshore outsourcing company,
Time zone differences (although quite advantageous, too), language nuances, and cultural differences can create misalignments if not proactively managed.
Sharing sensitive business information across borders introduces data security and regulatory compliance challenges. Because of differing regulations, these aspects may need realignment to ensure smooth business function.
Without clear KPIs and monitoring, the quality of deliverables can vary. You can, however, set clear parameters when you discuss your staffing needs with your provider. It’s just a matter of setting clear expectations.
Since we have already discussed cost-savings as an advantage, let’s discuss that further. If you’re wondering how much hiring an IT team offshore will cost your business, here's the answer.
When comparing offshore IT outsourcing in the Philippines to in-house hiring in the US, the cost differences are substantial. Let’s use the cost of hiring software developers as an example:
In the Philippines, experienced software developers typically charge roughly $20 per hour, depending on their specialization and years of experience. The total rates of offshore IT outsourcing would then be around $30 to $35 an hour, including other expenses such as office space, utilities, and benefits (that your company would otherwise shoulder).
By contrast, a mid-level software engineer in the US earns an average annual salary of around $120,000, which translates to roughly $60 per hour before factoring in benefits, payroll taxes, and other employment costs. When these additional expenses are included, the effective hourly cost in the US can exceed $75 per hour.
This means that hiring a skilled developer in the Philippines can save US-based companies 50-65% on comparable talent, without compromising on quality. Given the Philippines’ strong English proficiency, cultural alignment with US business practices, and well-established IT infrastructure, this cost comparison further strengthens the position of offshore IT outsourcing as an ideal solution.
Beyond cost-savings, outsourcing your software development, cybersecurity, and other IT functions offers more benefits to your business that you can take advantage of today and long into the future.
Offshore teams allow faster product launches by parallelizing work and leveraging time zone differences. Not to mention that even before they work for you, the speed of hiring offshore staff is also significantly faster than hiring (and onboarding) in-house teams.
Offshore hubs often specialize in niche tech stacks, enabling companies to innovate without heavy internal training investments. In the Philippines, there are specialized tech hubs across Manila, Makati City, Cebu, and Davao where you can find IT experts.
Spreading IT operations across multiple geographies can reduce risks from local disruptions. In case of natural disasters, economic challenges, and political issues the fact that you have teams all over the world might just be able to cushion the blow.
Now that IT is no longer just used for compliance, outsourcing can help you take it to the next level. Lower costs, faster delivery, and broader skill access will enable your business to compete more effectively on a global scale.
Now that we have covered all the aspects of offshore IT outsourcing, we’d like to leave you with some tips that will help you fully take advantage of its benefits.
Fortunately, at KDCI Outsourcing, we’re a team that practices what we preach.
We implement these protocols thoughtfully, ensuring that offshore IT outsourcing can accelerate innovation, improve agility, and position businesses to compete globally. If you’re ready to explore how offshore IT outsourcing can transform your operations.
Whether you need a dedicated offshore IT team, specialized developers, or end-to-end IT support, our expertise in software development & IT offshore staffing services ensures you get top-tier talent aligned with your unique business goals.
At KDCI, we specialize in finding developers & IT experts who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you’re looking to hire one full-time offshore IT specialist or looking to build a dedicated software development team in the Philippines, KDCI has the right tailored outsourcing solution and engagement model for you.
KDCI has options specifically made to support your business’ day-to-day operations and overall growth in the long run.
Contact us today to discuss your offshore IT outsourcing needs.
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We had a lot of difficulty finding qualified talent in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our KDCI team. They're just like a regular part of our team, it's just that they're thousands of miles away.
It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with. We are incredibly happy to have found them.
We're so glad we partnered with KDCI to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again.
