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The world — especially that of businesses’ — runs and thrives on numbers, and not just any numbers at that. To ensure success in a competitive business world, the numbers in question have to be accurate and compliant. That’s what financial auditing is for.
Given the importance of financial auditing as a core business function, businesses worldwide have been constantly looking for ways to both meet compliance requirements and use it as a competitive advantage in the market. So, for US companies, especially those expanding to conquer global markets and managing complex overseas operations, outsourcing financial auditing has become one of the rising options in the past couple of years.
To shed more light on the popularity of this option (and help you assess whether this is a match for your business), we’ll cover the basics of outsourcing financial auditing and list the top 10 Philippine financial auditing agencies that you can choose from.
Ready? Let’s get started.
Before we cover all the specifics, let us first work on an operating definition of the terminologies, starting off with financial auditing itself.
In essence, this involves a systematic review of your business’ financial statements, records, and transactions to ensure that they are compliant with the relevant standards. The primary purpose of financial audits is to provide stakeholders including, but not limited to investors, regulators, and executives, with assurance that the financial information presented to them truly reflects the financial health of the business.
Seeing how crucial audits are to secure the financial health and credibility of each business, most US businesses turn to offshore outsourcing partners in the Philippines to find in-house and independent auditors from financial auditing agencies to review their financial statements.
The Philippines has emerged as one of the top destinations for financial auditing and accounting outsourcing over the past couple of years, and for good reason. With a pool of certified auditors and public accountants, English proficiency, cost efficiency, and alignment with US accounting standards, the country is now home to global firms and niche providers that cater to American businesses.
Before diving into the list, let’s understand why the Philippines is such a strong player in the field of financial audit outsourcing; here are the key reasons why Philippine financial auditing agencies are preferred by US companies:
Given the fact that audits are a non-negotiable aspect of business operations, it’s no surprise that businesses are looking for more cost-effective options that meet global accounting and auditing standards.
That said, it’s always worth considering that the cost of hiring a certified public accountant (CPA) or auditor in the US is significantly higher than in the Philippines. For example, a US auditor, depending on their experience level, may cost around $70,000 to $120,000 annually, excluding benefits. In the Philippines, equally skilled auditors may cost up to 60% less, giving your business valuable savings, without sacrificing the quality of the audit.
The Philippines produces thousands of accounting and finance graduates every year. Most of these professionals are certified under international standards, with deep familiarity with US GAAP and IFRS, ensuring compliance with US reporting requirements.
By working with auditors from the Philippines, you’ll be able to tap into a large pool of global talent who are well-versed in financial audits, assurance services, and even risk management.
With one of the highest English proficiency levels in Asia, Filipino auditors can communicate seamlessly with US clients. While financial audits are mostly a game of numbers and meeting regulatory requirements, it’s also important to ensure that you are working with professionals who can effectively make sense of your financial information.
In addition to the language match, business processes and corporate culture are also strongly influenced by the West, reducing communication and cultural barriers.
Audits and compliance reports are typically time-sensitive and bound by deadlines. This is where getting an auditor from an offshore accounting firm becomes yet another advantage for your business.
Operating in a different time zone, Philippine auditing firms can provide round-the-clock support. This means US companies can receive updated reports, findings, or progress overnight — effectively speeding up the audit process.
Depending on the business needs, the governmental auditing standards, and the request of stakeholders, financial auditing functions usually vary from time to time.
Outsourcing allows US businesses to scale their auditing functions based on need. Whether single audit services, project-based reviews, or full-scale compliance audits, Philippine providers offer flexibility that in-house teams cannot.
There are far more benefits to outsourced financial audits that we can list here, but these are just some of the key reasons why the top 10 financial auditing agencies that we will list below are preferred by US companies (be it agile startups preparing compliance requirements or multi-national corporations organizing audits to maintain their business’ credibility.
KDCI Outsourcing is a trusted Philippine-based outsourcing company that provides superior finance and accounting services tailored for US businesses. From financial audits by professional audit associates, as well as bookkeeping, compliance support and audit assurance services, KDCI helps companies stay accurate and compliant without the overhead of building large in-house teams.
What sets KDCI apart is its client-first approach, combining global standards, flexible engagement models, and deep expertise in US regulatory frameworks. For firms looking for a partner that blends quality, cost-effectivity, and cultural alignment, KDCI stands out as the go-to choice when it comes to audits and other financial services.
PwC is one of the world’s largest professional services networks, and its Philippine branch serves both local and international clients, offering Virtual CFO and Virtual Internal Audit solutions. With a reputation for rigorous auditing practices and adherence to global compliance standards, PwC is a reliable option for multinationals that need complex, high-level auditing and assurance services. Their global reach makes them a strong choice for businesses with operations spanning multiple countries.
As the largest professional services firm in the Philippines and a member of the Ernst & Young (EY) global network, SGV’s multidisciplinary teams offer comprehensive audit and assurance services. With decades of experience in the local market, SGV combines deep Philippine business insights with global auditing expertise, making it a favorite among both Fortune 500 firms and large local enterprises who need to protect the integrity of their company’s financial information.
KPMG’s Philippine arm, R.G. Manabat & Co., provides auditing services backed by the firm’s global reputation for excellence. Known for its industry-focused audit solutions and assurance service, KPMG is well-suited for companies that operate in highly regulated sectors such as finance, healthcare, and energy. Their integrated technology tools, people-oriented values, and strong focus on instilling confidence in business decisions through efficient and compliant financial reviews help streamline auditing and risk management processes.
Part of the global RSM network, RSM Philippines offers audit, tax, and consulting services with a focus on mid-market companies. With offices all over the world and a client-centric approach, RSM is preferred by businesses who need a more personalized approach to their tax and auditing needs. They are known for being responsive and providing practical, tailored advice that helps businesses meet compliance requirements while also improving operational efficiency.
Grant Thornton’s Philippine member firm, P&A, has built a reputation for combining personalized service with international expertise. They provide a wide range of auditing and assurance solutions including audit and assurance, audit approach reviews, annual and short period audits, and review engagements. P&A’s strength lies in its ability to balance local regulatory knowledge with Grant Thornton’s international resources.
UNA is a homegrown accounting and auditing firm that caters to both domestic and international clients. They specialize in cost-effective auditing solutions that are flexible and scalable, making them ideal for businesses that need reliable audit and assurance services. Their expert skills and personalized approach help clients feel supported throughout the auditing process. The UNA promise: setting up internal controls to improve processes and boost efficiency.
SN Accounting and Consulting focuses is yet another trusted name in the accounting industry, with Certified Public Accountants who have dedicated expertise in accounting, tax, compliance, and audit services. SN Accounting and Consulting highlights a tailored approach to financial services, backed by over a decade of expertise in the field.
The Outsourced Accountant (TOA) Global is an outsourced accounting firm that gives you access to elite offshore auditors. With industry-recognized qualifications who are trained in both compliance requirements and finance software use, TOA offers a wide range of financial & advisory services, as well as solutions such as outsourced accounting, offshore bookkeepers, and executive assistants — all trained in US compliance standards.
Upcloud offers a modern take on outsourced financial auditing with a technology-driven approach. Their services often integrate cloud-based tools, allowing for streamlined collaboration, reporting, and transparency. Upcloud is a good fit for digitally savvy companies that want to leverage both auditing expertise and cloud technology.
With so many options available, choosing the right financial auditing partner comes down to aligning their services with your specific business needs.
To help out, here are a few key factors to guide your decision:
At the end of the day, the right auditing partner should go beyond compliance alone. Since the stakes in financial auditing are high, what with stakeholder opinions and government auditing standards to think of, you want a partner that would help you gain confidence in your numbers, strengthen accountability, and support your long-term growth strategy.
Basically — we can tick all three key factors above.
While there are many firms offering financial auditing in the Philippines, KDCI Outsourcing combines global-quality service with the flexibility and cost efficiency that US companies need most. Our experienced audit associates are well-versed in international financial reporting standards and adapt to the size and scope of your operations, whether you’re a fast-growing startup or a well-established enterprise.
With KDCI, you gain a trusted partner who genuinely cares about empowering your team with the best people; one that values transparency, accuracy, and efficiency at every step.
If you’re ready to explore how offshore financial auditing can strengthen your business, contact KDCI Outsourcing today. Our team will guide you through your options and build a tailored solution that works best for you.
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What sets exceptional HR departments and forward-thinking employers apart is their ability to adapt to change and remain resilient in the face of challenges. According to HR Works, Inc., the most common issues employers encounter include talent attraction and retention (56%), succession planning and leadership development (32%), and employee engagement (31%).
Other notable challenges include keeping up with compliance requirements (24%), navigating uncertainties and change (24%), and implementing automation solutions and HR technologies (16%).
Rather than viewing these as setbacks, high-performing HR teams see them as opportunities to drive growth, strengthen organizational culture, and maintain a competitive edge. One of the most effective strategies for addressing these challenges is human resources outsourcing (HRO).
Currently valued at $276.44 billion USD, the HRO industry reflects a growing global push for stronger compliance, improved employee experiences, and greater use of technology. If you’re considering outsourcing HR functions, this guide will walk you through the essentials — from benefits and services to costs and best practices..
HR outsourcing is a strategy of delegating most or all HR functions to an external provider in another country with lower labor costs, such as the Philippines. These HR outsourcing companies help clients build a dedicated offshore team of HR professionals, who will provide them with the expertise, skills, and knowledge to perform the outsourced functions.
Businesses leverage HR outsourcing to access cost-effective talent, integrate new technologies and tools, and invest more resources in high-impact activities.
We often associate (and interchange) recruitment with human resources. However, in the context of outsourcing, these two strategies are different. The main difference between HR outsourcing and RPO lies in their services:
There are plenty of HR responsibilities that an external provider can handle for you. Here are five examples:
Hiring the right people for the job is key to success. Talent acquisition professionals approach hiring more strategically, factoring in long-term talent needs to build a competent and diverse workforce.
They enhance employer branding, create employee profiles, and identify the skills and traits required for the role. Apart from sourcing and screening the most qualified talent, these professionals also network with potential candidates.
Outsourcing talent acquisition can close hard-to-fill jobs faster, enhance talent pipelines, and improve talent acquisition strategies.
Performance management is the practice of evaluating employees’ performance and the value they provide while ensuring their contributions align with the organization’s goals.
This function involves setting and meeting performance expectations, identifying high performers and underperformers, creating consistent feedback loops, and developing skills to improve performance.
Outsourcing performance management to a service provider improves retention and engagement, creates healthy feedback cycles, and equips companies with world-class best practices in employee training and development.
Payroll processing refers to the calculation, management, and distribution of employees’ compensation. Payroll specialists generate payslips, report withholding tax, and create and manage payroll schedules. In this function, accuracy is critical. Nearly half (49%) of surveyed employees will job hunt after only experiencing two payroll issues.
Outsourcing this HR function can help your HR department ensure accurate calculation of taxes, comply with local laws and regulations, safeguard sensitive payroll data, and improve employee loyalty.
Benefits administration is an HR function encompassing the design, provision, enrollment, and management of employee benefits. Benefits administrators also educate employees and coordinate with insurance providers and other vendors.
In addition to reducing costs, outsourcing benefits administration can ensure your company’s benefits are attractive to new and existing employees. It also helps businesses build personalized benefits solutions for staff members, which improves employee satisfaction.
HR compliance managers ensure that a company’s environment, workplace policies, hiring processes, and other matters meet industry standards and comply with labor and employment laws. In addition to conducting compliance training programs, they coordinate with employees from other teams, such as IT and payroll, to strengthen data privacy and maintain payroll compliance.
By outsourcing this function, businesses can collaborate with a skilled HR compliance manager who can help them support their compliance goals and navigate the complexities of HR compliance.
Below are the advantages of outsourcing HR services:
“Slash labor costs by 70%!”
Chances are, you’ve probably come across this claim from many of the best business process outsourcing (BPO) companies, including KDCI Outsourcing. There’s truth in this, though.
Unlike hiring in your home country, outsourcing HR services to a developing country is more cost-effective due to the lower cost of living and labor. This means you can hire specialized HR expertise at a more cost-effective rate compared to local expertise.
Because outsourced HR service providers are up to date with changes in regulations and standards, your company can comply with labor laws and avoid hefty penalties and rocky legal disputes.
According to Auxis, citing Gartner, most surveyed HR leaders (around 76%) said their HR department will be left behind in terms of organizational success if Generative AI or other AI-powered technologies have not been deployed within a year or two.
By outsourcing to an HRO provider, your HR department will be transformed into an AI-powered space where technology and HR professionals work hand-in-hand to deliver operational efficiency across all functions, from recruitment to talent management.
The cost of outsourcing HR functions typically ranges from $45 USD to $1,500 USD per month, depending on your headcount and the type of services you need. If you’re exploring HR outsourcing in the Philippines, here’s how average annual salaries compare with those in the United States:
The provider’s pricing model may also influence your overall outsourcing costs. Here are the most common ones you’ll encounter:
While there is no right or wrong pricing model, some HR outsourcing providers offer custom pricing tailored to your unique business needs.
To better help you anticipate costs, here are factors to take note of when outsourcing HR services:
Outsourcing HR can be the best decision for your HR department (and your whole business) if you follow these five tips:
Anyone can be captivated by client success stories, but behind those stories are the goals and expectations set by the clients themselves. Before outsourcing HR functions, ask yourself and your team: Why are we outsourcing?
Take a deep dive into your organization’s HR department and identify all its inefficiencies as well as knowledge and skills gaps. From there, you can determine your whys and goals for HR outsourcing.
For example, if your HR team lacks expertise in certain tasks or the right technology, you can easily determine which functions to outsource to your HR outsourcing provider. This way, you know the kind and level of support you need from the vendor.
Treat evaluating a potential outsourcing partner as you would with vetting a candidate for a role. This means doing a thorough background check of an HR outsourcing provider. While cost is important, it shouldn’t be the only factor for choosing the right outsourcing company.
Find out if the vendor has experience offering HR services in your industry, or has the right expertise to support your outsourced function. For example, if you’re a US business outsourcing compliance, you’d want to work with an outsourcing company that’s experienced in outsourced compliance services to US clients.
Check employee reviews for negative reviews about the provider. Do these employees complain about toxicity, burnout, or poor career opportunities? If so, these are red flags.
You’ll want a company with high employee retention for stability and consistent quality. You’ll also want a provider who values professional development and work-life balance, so your potential offshore staff can provide the level of service that exceeds your standards.
Reaching out to the provider’s clients is a great way to get unfiltered, objective reviews about your potential HR outsourcing firm.
While outsourcing is cost-effective, you wouldn’t want to be surprised by hidden fees and other expenses associated with outsourced HR services. Before agreeing to a partnership, ask about the provider’s available pricing models. Does the HR outsourcing company charge a flat rate per employee, or does it offer custom pricing?
Regardless of the model, knowing the breakdown of costs — from start-up fees to employee rates — helps you plan for your outsourcing budget, ensure financial stability, and keep expenses to a minimum without compromising business needs.
Did you know that external vendors are the cause of over half of data breaches (62%)? This alarming statistic highlights the importance of prioritizing data security when outsourcing to a third-party provider.
Your potential human resource outsourcing company must have:
Because data security is a deal-breaker (as it should), don’t hesitate to request proof of the provider’s security audits and cybersecurity capabilities. This is to ensure that the HR outsourcing company lives up to its words of data privacy and security.
While human error remains a threat for companies (22%), you can’t work with an outsourced employee who intentionally and maliciously discloses sensitive information. We recommend asking the HR outsourcing service provider about their pre-hiring processes, including thorough background checks.
Outsourcing is also about building a solid relationship with your offshore HR team. To make your offshore staff feel at home with your internal team, learn about your offshore team’s culture not just to smooth out and understand differences, but also to enhance cultural sensitivity and build rapport.
Schedule regular meetings, feedback sessions, and check-ins to improve performance, share insights, and ensure alignment on goals. Most importantly, acknowledge your outsourced HR team’s hard work and contributions in the partnership. Some clients even give tokens of appreciation after busy periods or during holidays.
Remember, how you treat and value your offshore employees plays a role in the success of your human resource outsourcing initiatives.
Overhauling your HR department means embracing the discomfort of change. Fortunately, you don’t have to do everything alone.
At KDCI Outsourcing, we offer outsourced HR roles ranging from background checkers to HR data analysts to support your department. Our experience in working with companies from multiple industries, including finance and healthcare, has helped us understand specific industry needs and create tailored offshore HR solutions that factor in those needs.
If you’re looking for a sign to outsource human resources and build your team of HR staff, now’s the time to do so. Contact us to get started!
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Smart business owners know that one of the best ways for businesses to succeed today is through digital transformation. As we embrace this continuously-evolving digital era, businesses are constantly seeking ways to optimize IT operations, while still managing business costs. It is precisely because of this that offshore IT outsourcing became a popular solution for businesses of all sizes worldwide.
Organizations — from agile startups to well-known corporations — have been tapping into international talent pools to get access to specialized IT skills, round-the-clock data security & productivity, and of course, lower operational costs.
In this article, we take a comprehensive look at the offshore IT outsourcing industry: from the concept itself, its key business benefits, the advantages, challenges, cost considerations and, ultimately, how you can apply industry best practices to maximize ROI and make sure that choosing an offshore outsourcing service works in your favor.
Let’s get started.
Simply put, offshore IT outsourcing (also see: information technology outsourcing) broadly refers to contracting IT services or functions to a company or team located in a different country. Gartner reports highlight that 80% of CIOs are planning to invest more in their business’ IT and cybersecurity functions. As opposed to onshore outsourcing where IT professionals are still within the US, businesses today often opt to outsource IT to countries with lower labor costs and a strong pool of skilled professionals, like the Philippines.
Like most services completed through business process outsourcing, offshore IT outsourcing often involves engaging a third-party company who will handle the hiring, onboarding, and management of your offshore IT team member, while you focus on helping them integrate with your existing team.
According to recent data by Statista, the global IT outsourcing market is projected to reach around $512 billion by 2030, a significant growth that can largely be attributed to the rise of offshore IT engagement models.
India, the Philippines, and Vietnam remain top destinations, driven by competitive pricing, industry-recognized offshore outsourcing companies and large pools of IT professionals. With a wide pool of talent options and strong reputations in business process outsourcing, the Asia-Pacific is currently the go-to for businesses looking to hire remote IT experts.
In addition to working with an offshore provider, there are also organizations that opt for hybrid models. That is, hiring both inshore, nearshore, and offshore for their IT teams — allowing them to balance costs, collaboration, and overall operational efficiency.
There is also a demand for niche information technology skills including, but not limited to cloud computing, AI, cybersecurity, and DevOps. With businesses needing specialized expertise across all IT functions, it’s no wonder the offshore IT outsourcing industry continues to grow exponentially.
Today, quite a number of IT functions are being outsourced, mostly because processes like software development, cybersecurity management, and overall IT support among others can be completed remotely. In our years as a provider of offshore IT outsourcing solutions, we have observed some of the most commonly outsourced IT services.
Offshore software development includes the conceptualization, design, development, and sometimes, ongoing maintenance of web, mobile, and enterprise applications.
24/7 technical support for users and infrastructure and outsourced help desk services are also among is also one of the most in-demand offshore IT outsourcing services.
Since advancements always come with risks, businesses also look for outsourced IT staff who will handle threat monitoring, penetration testing, and compliance.
Migration, deployment, and maintenance are also among the functions that businesses delegate to offshore teams.
Business intelligence, automation, and machine learning (among other similar business activities) are also being outsourced to leverage tech advancements.
There are more IT functions that you can get remote teams for, depending on what your business needs are. At the end of the day, it’s just about finding the right people for the right IT function — so your business can continuously thrive.
Here’s a quick illustration of how working an offshore outsourcing partner works:
A US-based tech startup wants to hire a development team to build a mobile app for their new service. Is offshore IT outsourcing a good option for them? It is! The good thing is, it’s actually a very smooth process, especially if you are working with a trusted outsourcing partner.
Here’s how that would typically go:
Once they have chosen a Philippine offshore IT outsourcing company to work with, the next step is to discuss staffing needs, so the hiring team can find the right talent that will match the team. They can then interview candidates, choose from a pool of qualified options, and let the local team handle the onboarding for them. That’s it! They will already have an offshore team with the core competencies they need to build the new mobile app, at a fraction of the cost of hiring an in-house team (or even inshore outsourcing).
Leveraging cost savings while ensuring high-quality output — that, in essence, is what offshore IT outsourcing is for.
Very much like every other hiring option, working with a remote employee for your business IT comes with a multitude of advantages, and inevitably, challenges. To give you a clear overview of what you’re in for when you choose to work with remote IT teams, here’s a rundown of the pros and cons of working with an outsourced IT expert.
Labor costs in offshore hubs like the Philippines, India, and Eastern Europe can be up to 70% lower than in the U.S. or Western Europe. This enables companies to reallocate budget toward innovation, marketing, or product development.
Offshore IT outsourcing opens doors to highly skilled professionals with specialized expertise such as data processing, content creation and emerging technologies skills. The skills that may be scarce or expensive in domestic markets are often easier to find with a more diverse pool of IT talent options.
Need to ramp up your IT team for a product launch, website (re)design, or new software development? Offshore outsourcing services allow quick scaling without the long recruitment cycles and overhead costs of local hiring.
By leveraging time zone differences, companies can ensure continuous progress on projects, faster turnaround times, and uninterrupted IT support. This way, there is no downtime when it comes to protecting your valuable business data through cybersecurity as well.
Outsourcing software development, cybersecurity, and other IT tasks allows internal teams to focus on strategic initiatives that directly impact business growth. Once you have delegated tedious IT functions, you can reduce bottlenecks and empower your existing teams.
While the benefits are many, the risks are also part of the deal. However, most of these can be mitigated through strategic planning and working with the offshore outsourcing company,
Time zone differences (although quite advantageous, too), language nuances, and cultural differences can create misalignments if not proactively managed.
Sharing sensitive business information across borders introduces data security and regulatory compliance challenges. Because of differing regulations, these aspects may need realignment to ensure smooth business function.
Without clear KPIs and monitoring, the quality of deliverables can vary. You can, however, set clear parameters when you discuss your staffing needs with your provider. It’s just a matter of setting clear expectations.
Since we have already discussed cost-savings as an advantage, let’s discuss that further. If you’re wondering how much hiring an IT team offshore will cost your business, here's the answer.
When comparing offshore IT outsourcing in the Philippines to in-house hiring in the US, the cost differences are substantial. Let’s use the cost of hiring software developers as an example:
In the Philippines, experienced software developers typically charge roughly $20 per hour, depending on their specialization and years of experience. The total rates of offshore IT outsourcing would then be around $30 to $35 an hour, including other expenses such as office space, utilities, and benefits (that your company would otherwise shoulder).
By contrast, a mid-level software engineer in the US earns an average annual salary of around $120,000, which translates to roughly $60 per hour before factoring in benefits, payroll taxes, and other employment costs. When these additional expenses are included, the effective hourly cost in the US can exceed $75 per hour.
This means that hiring a skilled developer in the Philippines can save US-based companies 50-65% on comparable talent, without compromising on quality. Given the Philippines’ strong English proficiency, cultural alignment with US business practices, and well-established IT infrastructure, this cost comparison further strengthens the position of offshore IT outsourcing as an ideal solution.
Beyond cost-savings, outsourcing your software development, cybersecurity, and other IT functions offers more benefits to your business that you can take advantage of today and long into the future.
Offshore teams allow faster product launches by parallelizing work and leveraging time zone differences. Not to mention that even before they work for you, the speed of hiring offshore staff is also significantly faster than hiring (and onboarding) in-house teams.
Offshore hubs often specialize in niche tech stacks, enabling companies to innovate without heavy internal training investments. In the Philippines, there are specialized tech hubs across Manila, Makati City, Cebu, and Davao where you can find IT experts.
Spreading IT operations across multiple geographies can reduce risks from local disruptions. In case of natural disasters, economic challenges, and political issues the fact that you have teams all over the world might just be able to cushion the blow.
Now that IT is no longer just used for compliance, outsourcing can help you take it to the next level. Lower costs, faster delivery, and broader skill access will enable your business to compete more effectively on a global scale.
Now that we have covered all the aspects of offshore IT outsourcing, we’d like to leave you with some tips that will help you fully take advantage of its benefits.
Fortunately, at KDCI Outsourcing, we’re a team that practices what we preach.
We implement these protocols thoughtfully, ensuring that offshore IT outsourcing can accelerate innovation, improve agility, and position businesses to compete globally. If you’re ready to explore how offshore IT outsourcing can transform your operations.
Whether you need a dedicated offshore IT team, specialized developers, or end-to-end IT support, our expertise in software development & IT offshore staffing services ensures you get top-tier talent aligned with your unique business goals.
At KDCI, we specialize in finding developers & IT experts who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you’re looking to hire one full-time offshore IT specialist or looking to build a dedicated software development team in the Philippines, KDCI has the right tailored outsourcing solution and engagement model for you.
KDCI has options specifically made to support your business’ day-to-day operations and overall growth in the long run.
Contact us today to discuss your offshore IT outsourcing needs.
According to S&S Insider, the value of the business process outsourcing (BPO) market of accounting and finance amounted to a staggering $60.93 billion USD, with a 2032 projection of $134.65 billion USD. The demand for such services is fueled by companies’ need for innovation, scalable solutions, and access to specialized and cost-effective talent.
In the US, there is a lack of 340,000 accountants. Coupled with retiring professionals and labor shortage, it’s no wonder that accounting and finance are one of the most outsourced departments in the US. If you’re looking for local cost accountants or cost accounting companies, you’re missing out on the opportunities and benefits that outsourcing offers.
Luckily, the Philippines is here to help. With 851 BPO providers, you have plenty of options. To help you search for the right provider, we created a list of the best cost accounting companies in the Philippines — containing a mix of BPO and accounting firms.
Cost accounting is a task in which accountants record and analyze a company’s fixed and variable production expenses. This accounting branch aims to optimize costs and enhance efficiency while ensuring profitability. Below are the common types of cost accounting:
Standard costing provides estimated costs in production, including materials and overhead, under normal conditions. By comparing actual costs with standard costs, a cost accountant can determine whether there is an excess in the projected spending.
In marginal cost accounting, accountants focus on variable costs, such as commissions and direct labor, resulting from the production of one additional unit. They also use this approach to make short-term decisions and analyses regarding pricing, production level, and profitability of goods and services.
Lean accounting refers to the improvement of a business’s accounting processes to drive operational efficiency, minimize waste, generate revenue, and ensure customer satisfaction.
Activity-based cost accounting, or ABC accounting, refers to an approach in which purchase orders, product and machine inspections, and other activities related to the production of goods and services are identified and provided with indirect and overhead expenses.
By using ABC accounting, cost accountants can track an organization’s production activity expenses, detect low-value activities, and improve product pricing.
Job costing involves the tracking of costs in the creation of an output or service, such as a custom-made product, construction project, or medical service. This cost accounting technique helps businesses determine how much a project costs, effectively balancing fair and appropriate product pricing with profitability.
A cost accountant is a versatile professional — one who wears many hats on the job. One day, they are financial analysts and strategists; the next, they are collaborators and budget managers.
Essentially, a cost accountant’s job responsibilities involve tracking costs, analyzing financial reports, and preparing and managing the company's budget. Because cost accounting is inherently collaborative, they work with management to provide insights on optimizing costs and driving profitability.
Here are the top cost accounting companies to consider partnering with in the Philippines:
Located in Pasig City, Philippines, KDCI Outsourcing — or KDCI — is a BPO company that excels in building dedicated offshore teams for businesses in a wide array of industries. It specializes in multiple finance and accounting services, including accounts payable and receivable, auditing, cost accounting, financial management, and tax accounting.
KDCI onboards cost accounting professionals who are proficient in your company’s accounting software. Whether it’s Wave Accounting, FreshBooks, or any accounting program, you can count on them to automate financial data collection and entry, optimize pricing strategies, create budgets, calculate cost of goods sold (COGS), and enhance decision-making.
These cost accountants are also strategic and critical thinkers, providing appropriate financial advice to help in-house management and executives make informed short and long-term business decisions.
Thanks to KDC’s vast experience in outsourced accounting, it stands as one of the best BPO companies for businesses seeking scalable, cost-effective, and technology-driven cost accounting services.
Flatworld Solutions, or FWS, is a BPO company offering a portfolio of outsourcing services in accounting and finance, engineering, mortgage support, software development, and many more.
By outsourcing cost accounting to FWS, you can work with high-performing cost accountants who can conduct break-even, contribution, overhead, and variance analyses to monitor variable costs, drive profit, and enhance business performance. They can also create cost compliance reports and analyze cost accounting records. If you’re struggling with pricing, your Filipino cost accountants can help you set appropriate prices for your products.
FWS promises cost-effective outsourced cost accounting solutions at world-class quality, letting you experience the top-tier talent of Filipino cost accountants while ensuring a positive ROI in outsourcing. All your financial data is in safe hands, too, as the company has an ISO/IEC 27001 certification demonstrating its commitment to data protection.
Because of these perks, FWS positions itself as a trusted partner for US clients who prioritize high-caliber talent and unparalleled data privacy.
Outsourced is an ISO-certified outsourcing firm offering world-class, full-time roles in creative, finance and accounting, healthcare, marketing, and other related fields. Among its outsourced accounting roles are:
Its cost accountants, especially, excel in financial planning and strategic thinking. These skills enable them to assist your internal management with asset management, cost optimization, profitability analyses, and decision-making — all of which contribute to your company’s financial performance and stability.
By working with Outsourced’s cost accountants, you get exposed to new and innovative cost accounting solutions, further elevating your business’s finance operations and success.
Like other BPO companies, your offshore team is scalable. This means you can hire another cost accountant and augment your team without straining your outsourcing budget and operational costs. Additionally, Outsourced offers cost accountants from junior to managerial level, as well as cost accountant analysts and assistants.
Whether you’re doubling your headcount or building a full team of cost accountants of varying seniority levels, Outsourced can support your accounting needs every step of the way.
Based in Clark Freeport Zone, KamelBPO is an outsourcing company helping clients build offshore teams for any function or department, such as accounting and finance, customer service, data analysis, and HR.
KamelBPO’s cost accountants can perform cost analyses, conduct financial reporting, and draw up and manage your business’s budget. These help you track expenses and create opportunities for cost savings.
Equipped with strong analytical skills, your cost accountants can review financial reports, uncover trends, and provide data-driven decisions that guide your business to a better financial position.
They can also liaise with your internal management and offer insights and strategies regarding costs, product pricing, and other financial matters, making sure that every recommendation contributes to your business’s short- and long-term goals.
With Kamel BPO’s over 98% retention rate, it gives you the impression that all its accounting professionals are in good hands, so they’re likely to stay with you and the company for months and years to come.
Overall, KamelBPO stands as a reliable outsourcing partner who delivers not just cost savings, but also world-class cost accounting professionals who are dedicated to your success.
D&V Philippines is an accounting firm with clients spanning from Singapore to the United States. It offers diverse finance and accounting services for chief financial officers (CFOs), accounting practices, and wealth management companies. These include bookkeeping, compliance, cost accounting, financial planning, management accounting, taxation, and many more.
Furthermore, D&V Philippines has cost accountants (and other accounting professionals) of three seniority levels:
Employing a flexible service model, this accounting firm tailors its cost accounting solutions based on your staffing and expertise needs. With the ability to scale your business operations, your firm or accounting department can prepare financial reports on time during busy periods.
D&V Philippines also has business continuity plans in place to ensure continuous service delivery during typhoon season or any situation outside of its control. It also doesn’t offer a lock-in contract or charge a termination fee, so you can end your partnership with the service provider if it no longer serves your business needs.
Overall, D&V Philippines is one of the best Philippine accounting firms for clients seeking highly skilled accounting professionals and scalable cost accounting solutions that promise significant cost savings.
Forvis Mazars is a premier accounting firm with over 40,000 professionals globally. Its Makati-based office, Forvis Mazars Philippines, Inc., is accredited by institutions and regulatory boards, such as the Anti-Money Laundering Council, Bureau of Internal Revenue, Central Bank of the Philippines, and the Professional Regulatory Board of Accountancy.
This company offers auditing, accounting, financial advisory, legal, secretarial, and taxation services, among others. From the real estate to the manufacturing industries, Forvis Mazars has accountants and auditors who are experienced in your particular industry, enabling them to deliver world-class finance services tailored to your industry’s norms and needs.
With its commitment to client satisfaction, Forvis Mazars not only maintains compliance and hires the best accounting professionals, but also promotes continuous growth and improvement in the workplace. Due to these standards and practices, the firm establishes itself as a dependable accounting partner that lives and breathes excellence and integrity.
Headquartered in Quezon City, Frontline Accounting is a leading accounting firm trusted by clients globally. While it typically offers outsourced accounting and finance, auditing, and insolvency roles, it also provides outsourced roles outside of finance, like customer service and digital marketing.
As a company with a rigorous hiring process, Frontline Accounting only hires accounting professionals who have a fervent passion for excellence as well as the skills, qualifications, and character to work with US clients. This firm also trains its offshore accountants in leadership, US taxation, and other skills to enhance service quality and foster a culture of continuous improvement.
When outsourcing accounting to Frontline Accounting, take note that you’re responsible for managing your offshore accountants. Employee attendance and HR-related functions, however, will be handled by the company itself.
To conclude, Frontline Accounting is a great pick for US companies that strive for growth and refuse to settle for mediocrity.
Crowe Philippines, also known as Ramon F. Garcia and Company, CPAs, is an accounting firm with over four decades of experience offering world-class accounting, advisory, auditing, outsourcing, taxation, and risk management services.
Its outsourcing services — handled by the Crowe Philippines Consultancy Inc. (CPCI) — support diverse finance functions, including accounting, bookkeeping, general ledger accounting, payroll processing, and more. Having worked with clients from various industries, CPCI creates tailored solutions that help address their pain points.
CPCI’s expert accounting team possesses not just deep accounting know-how, but also industry knowledge to deliver services that surpass your standards and performance benchmarks. To ensure operational efficiency, CPCI provides recommendations for accounting technologies personalized to the needs of your company or accounting department.
Overall, choose Crowe Philippines and CPCI if you want an accounting firm with the full package of skilled experts, personalized technology recommendations, and vast industry knowledge.
Headquartered in Makati, KG Consult Group, Inc. is a leading accounting company serving both local and international micro, small, and medium enterprises (MSMEs). It offers services in accounting and bookkeeping, business registration, compliance, financial advisory, HR and payroll, IT, and tax compliance.
By partnering with KG Consult Group, Inc., US-based clients can virtually collaborate and schedule meetings with their offshore accountants — all of whom are proficient in your preferred accounting system, whether that’s Microsoft Dynamics or Xero. Alternatively, you can also choose to use the firm’s very own accounting system.
All of the company’s accountants boast unmatched accuracy, ensuring that all financial reports are error-free and comply with US accounting standards.
Although it doesn’t have a set contract period, opting for a retainership set-up will have a six-month contract period. Hence, when outsourcing to KG Consult Group, Inc., it’s important to remember that your type of working relationship with the firm will influence the contract period.
Overall, KG Consult Group, Inc. is a solid choice for US companies looking for an outsourcing partner with comprehensive services and keen-eyed accountants who are experts in internal or third-party accounting systems.
TOA Global is a staffing solutions company specializing in finance and accounting. It provides US and international clients with outsourced roles for accounting, auditing, bookkeeping, and executive assistance.
The company also has accountants who specialize in US accounting practices. Apart from their degrees in accounting or finance, these professionals undergo hundreds of hours of training to learn the intricacies of the country’s accounting processes and principles, equipping them with the skills and knowledge to deliver high-quality and US-compliant accounting services.
Thanks to TOA Global’s high retention rate, you enjoy the privilege of working with accountants who will consistently provide excellent services and remain committed to your business’s future growth and success.
If you’re a stickler for compliance and consistent service quality, TOA Global is a great outsourced accounting partner for you.
Working with a local cost accountant or accounting firm can balloon your expenses real quick, leaving you little wiggle room for scaling and strategic business initiatives. But by outsourcing to the best cost accounting companies in the Philippines, you can work with skilled Filipino cost accountants and optimize your budget for high-impact activities.
At KDCI Outsourcing, our offshore cost accounting teams offer not only accounting skills and knowledge, but also the character and work ethic to collaborate professionally with US clients. We cut your labor costs by 70% while simultaneously driving sky-high operational efficiency and business performance.
Transform your cost accounting operations with KDCI Outsourcing. Contact us now so our outsourcing experts can meet up with you ASAP!
While offshore staffing services’ claim to fame was initially its role in cost-cutting, it is currently an indispensable strategy for businesses that need to stay ahead in competitive markets. Offshoring is ingrained in global business landscapes now, so much so that for HR leaders, understanding it is an essential skill for navigating the competitive talent market, boosting operational efficiency, and improving businesses as a whole.
So, in this guide, we’ll explore everything about offshore staffing services that HR leaders need to know — from its very nature to the key steps that businesses need to take to ensure its successful implementation.
Ready to learn more about how your company can take advantage of offshore staffing services? Read on.
At its core, offshore staffing (often used interchangeably with offshoring and outsourcing) basically involves hiring employees in another country — typically in the Philippines — to perform specific business functions for businesses in the US, Europe, and Australia. Often managed through a third-party provider, or your offshoring partner, offshore staffing involves getting employees who integrate into your system’s workflow, just like an in-house team member would.
Let us look at this through examples. Offshore staffing looks like:
Of course, the same also applies to other business functions and departments too such as your customer service & sales teams, Human Resource (HR) teams, finance departments, and so on.
Very much like traditional hiring, but in its more (or possibly even the most) cost-effective form, offshore IT staffing service models like the ones illustrated above allow you to retain control over your business operations, maintain a collaborative company culture, and gain access to global talent who would’ve been unavailable to you otherwise.
With the global skills and talent shortage affecting multiple industries, offshore companies can give companies a competitive advantage. When applied to specific roles and business function, hiring offshore offers the following key benefits:
With a larger and more diverse pool of talent from offshore staffing companies in the Philippines and other countries, you are afforded with more hiring options. This way, you get to connect with potential team members who have strong training in the latest advancements in AI, tech, cybersecurity, data analytics, and other skills relevant to your business. As an added benefit, offshore staffing service providers typically pre-screen and match professionals to your business’ unique needs — saving you valuable time sifting through a pile of applications.
This is something most HR leaders already know. The cost of outsourcing and offshore staffing in the Philippines is significantly lower, compared to hiring in-house. On top of reduced staffing costs, depending on the role and the location, the key selling point of staffing models like this is true value for money. Yes, you get to cut down on costs, but you do NOT have to compromise on quality. With fully-trained offshore staff who will work for and with you like they are your own, you get to build a team that meets global standards, at a lower price point.
Because the talent pool is larger, offshore hiring is one of the best ways to address the fact that hiring may take months when filling technical roles in competitive markets like the US. Because offshore providers usually have candidate pipelines ready, hiring times are cut down significantly. This way, you get to complete your team ASAP, without having to go through all the tedious work of hunting great talent.
Another key benefit of using offshore staffing solutions is the unique access to niche experts and operational efficiency . If you need an AI-trained developer, a cybersecurity analyst, or a data-driven marketer — just say the word and send through the job description, the offshore staffing agencies will take care of the rest. With flexible engagement and service models, offshore staffing lets you hire for highly specific skill sets, whether you need full-time staff or project-based employees.
As an HR leader, you know just how much these key benefits can significantly improve your people management and onboarding and recruitment process, as well as the overall culture of the company. Is it just us, or is it really sounding like the best option so far?
In essence, any role whose work can be completed remotely, you can fill through offshore recruitment. While offshore talent is available for multiple industries, here are some of the most in-demand roles that HR leaders look for in offshore staffing agencies:
If there is a role that you’re looking to fill that is currently not in this list, don’t worry, you may still be able to find them through an offshore staffing agency that you can trust.
Now — let’s go to the details.
While the process of finding an offshore employee is different for every provider, here’s a general idea of the steps you need to take when hiring through an offshore staffing agency:
Do you need a new team, staff augmentation, or project-based employees? Be as specific as possible about the job responsibilities, working hours, roles, skills, and experience levels that you need from your offshore workers.
Select an offshore partner with experience and track record in your industry, flexible offshore staffing models, and a robust recruitment process. Making the right choice here is key to ensuring the success of your offshore team.
Once the terms are ironed and the job descriptions are sent through, the next step is for your chosen offshore recruitment agency to present pre-vetted skilled professionals that match your requirement. You can conduct interviews to find the right fit. The best part? Everything can be done remotely!
Once hired, your new remote employee (or remote team) shall be trained either by you or the hiring team, depending on the model you have chosen. Regardless, they will be using the same communication tools and performance metrics as your local staff.
Moving forward, the offshore staffing agency also handles all the administrative functions including, but not limited to, payroll, benefits, equipment, and office spaces — all while you manage the tasks and deliverables.
Sounds pretty straightforward, right? We know you might be asking — “but what’s the catch?” While we could say that it definitely has a lot of advantages, offshore staffing, like most business operations and processes, is not one without challenges.
But we have prepared for those, too.
These are some of the key challenges that we have often heard of, but we refuse to dwell on them. After all, proactive planning, the right staffing firm, and clear communication lines can easily solve all of these challenges.
And while we’re on the topic of solutions, we can also talk about best practices.
With all these in mind, it has become more apparent that offshore staffing services have transformed how companies hire, scale, and operate in rather competitive markets. For HR leaders such as yourself, it’s important to understand the nuances of offshore staffing to secure top talent, manage costs, and maintain flexibility.
Look no further.
When it comes to building high-performance offshore teams, KDCI Outsourcing is the reliable offshore partner who is truly committed to empowering teams with the best people.
At KDCI, we specialize in finding offshore team members who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you’re looking to hire one full-time offshore employee or looking to build an offshore team in the Philippines, KDCI has the right tailored offshore staffing solution and engagement model for you.
KDCI has options specifically made to support your business’ day-to-day operations and overall growth in the long run.
Contact us to learn more about how you can hire your next offshore staff!
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Companies like Amazon, Google, and Meta are leveraging offshore outsourcing for their goals — and this isn’t surprising. With the rapid changes in many industries today, offshore outsourcing has become a 21st-century ticket for businesses to achieve growth without all the financial hurdles that come with hiring locally.
If you’re looking to level up your business, this guide is a complete crash course on offshore outsourcing.
Offshore outsourcing is an outsourcing model that involves the delegation and relocation of entire processes and operations to a service provider in a distant country.
For example, a US-based company may offshore its information technology (IT) or finance operations to a Philippine business process outsourcing (BPO) firm and build a dedicated offshore team to slash overhead while gaining access to skilled labor.
You’re probably scratching your head wondering if offshoring vs. outsourcing share the same meaning.
For starters, outsourcing is a process of delegating non-core functions to a local or overseas vendor, so your company can allocate more time and resources to core functions. While there’s room for collaboration, outsourcing firms are in charge of managing your outsourced functions and teams.
On the other hand, offshoring is a type of outsourcing in which companies relocate functions to a faraway country. With this model, your offshore outsourcing team is an extension of your internal team. Rather than a third-party provider handling recruitment, training, onboarding, and team management, your company will take care of all these processes.
Nearshoring, onshoring, and hybrid outsourcing are also popular outsourcing models. However, not all models are created equal. Take a look at their differences below:
One example is Art Brand Studios. This California-based brand offshored design work to KDCI Outsourcing — a Philippine-based BPO company — to cut costs, improve scalability, and minimize production times. While the Philippines is 15 hours ahead of California, US, both parties worked together in real time.
Both countries have only a two-hour time difference, which hastened the exporting of manufactured appliances to Canadian and US markets.
Both parties also share the same culture, so misunderstandings arising from cultural differences are zero to none. Since outsourced teams are based locally, companies invest more in overhead and labor.
American tech firm BambooHR onshored functions, such as customer support and software development, to promote faster response times and higher service quality. By onshoring, BambooHR has not only kept up with evolving HR industry needs, but also improved its company culture.
For instance, tech giant Microsoft has an in-house team dedicated solely to complex tasks, such as innovation and software architecture. This leaves customer service and other non-core functions to offshore outsourced teams. Essentially, hybrid outsourcing focuses on the strengths of all outsourcing models, creating a harmonious balance that fosters stronger team camaraderie.
Offshore outsourcing delivers a profound impact on businesses. Here are three benefits of this model:
Between nearshoring and onshoring, offshore outsourcing is the most cost-effective model of the two. The average cost of hiring a US employee is $4,683 USD, with training and onboarding costing $1,207 USD to $1,512 USD per staff member. If we factor in salaries for specific roles and seniority levels, hiring costs may go higher (or lower) than the average.
Let’s say you want to increase your local graphic design headcount. Take a look at the costs of an American graphic designer:
From the above data, hiring local graphic designers is a less financially viable option. By offshore outsourcing graphic design, you can build an offshore team of graphic designers at cost-effective rates.
Here’s a quick breakdown of the costs of hiring a Filipino graphic designer:
While some cities in the Philippines pay more, hiring Filipino graphic designers — regardless of seniority level — still costs a fraction of the salaries of local designers. Training is also cheaper, amounting to only $61.51 per Filipino staff member.
With offshore outsourcing granting significant cost savings, you can maximize the ROI of outsourcing.
Thanks to globalization, companies are no longer restricted to a single geographical location when hiring the ideal candidate. Offshore outsourcing provides an alternative (and more diverse) hiring pool where you can access talented, highly specialized professionals from other countries at a lower cost than local hires.
Most of the time, an offshore team of professionals is equipped with all the skills and knowledge you won’t find in-house — thus minimizing resources for employee training and upskilling.
Interestingly, outsourcing countries have their field of expertise. For example, the Philippines is a great offshore partner for companies outsourcing customer service. This is because the country is a hotbed of college-educated, English-speaking agents who have early exposure to Western culture.
Likewise, India is ideal for offshore software development. Aside from its large workforce of highly educated STEM professionals, India is brimming with cities, such as Bangalore, Hyderabad, that function as tech and IT hubs. This makes India an attractive offshore outsourcing partner not just for cost savings, but also for technological innovation.
By working with an offshore team, your business can stay ahead of industry trends and innovate as needed without worrying about costs.
Operational efficiency is key to growth and employee satisfaction. Since non-core functions are relocated to an offshore outsourcing partner, your internal teams can focus on their core competencies and high-value tasks — enhancing employee productivity and satisfaction while driving business growth.
With the flexibility of being able to scale your business, you can ramp up headcount and operations according to demand with minimal financial repercussions. Not only does this drive operational efficiency during high and low seasons, but it also helps your business keep up or outperform competitors in your industry.
On the other hand, offshore outsourcing comes with risks and drawbacks. Before outsourcing, here are three things to keep in mind:
Data is everywhere. With 600 million cyberattacks occurring daily, data privacy is a non-negotiable for businesses operating in finance, healthcare, and other data-rich industries. When you offshore outsource operations, you entrust your offshore outsourcing partner to process and manage customer data as well as comply with the General Data Protection Regulation (GDPR) and other compliance standards.
While the risk of a cyberattack is always imminent, partnering with a reputable outsourcing company with a robust data encryption infrastructure, a deep understanding of data compliance laws, and round-the-clock IT staff can minimize this risk. Reviewing your outsourcing country’s local data privacy laws is helpful, too.
Offshore outsourcing is like a mini cultural exchange program; both the client and offshore provider learn each other’s cultures and work ethics to smooth out differences and ensure tighter collaboration. However, there may be instances of miscommunication and misunderstandings due to limited English proficiency and thicker accents.
In this case, it’s recommended to outsource to the Philippines or any country with excellent written English and neutral accents.
Crises can strike at any time, and these can potentially disrupt operations in either your home country or your offshore team’s. While most offshore outsourcing service providers have business continuity plans, creating your own contingency plan can help you anticipate and prepare for any disruptions.
Most importantly, don’t limit offshore outsourcing initiatives to just one country. If you’re currently offshoring to the Philippines, consider outsourcing to Malaysia or India for uninterrupted operations.
After weighing the pros and cons, the next step is to determine whether your business is ready for offshore outsourcing. Here are four signs to look out for:
Training employees for specialized roles may be a good idea — at least, on paper. However, training costs money, and newly trained employees need ample time to prepare for their role. By offshore outsourcing, you can work with a foreign employee who’s already trained and specialized in that role.
Managing an internal team is costly. If equipment, subscription, and labor costs are adding up quickly, offshore outsourcing can mitigate these expenses while maintaining high-quality service delivery.
Excessive workload creates a domino effect of burnout, lackluster performance, poor service delivery, and increased turnover. If your team members are spending most of their working hours on non-core tasks, it’s a sign to outsource to an offshore outsourcing company.
By offshore outsourcing, your internal team has more time for high-impact or revenue-generating tasks that further your business goals while also reigniting your employees’ sense of purpose — driving growth and retention.
Offshore outsourcing is a strategy. You’re not just reaping the financial and operational benefits of outsourcing, but you’re also venturing into a new market to expand your customer base, explore business opportunities, and scale your market share.
If most of the signs apply to your business, you can now begin offshore outsourcing. Here’s how to do it:
Do an inventory of your daily business operations and identify which ones cause the most inefficiencies and consume the most of your team’s time. This helps your potential offshore outsourcing service provider develop a tailored solution unique to your business.
Although googling for the best BPO companies is a good start, these platforms can aid in your search, too:
When evaluating an outsourcing partner, check out its:
Lay out your expectations and service-level agreements (SLA), and always read the fine print of the provider’s contract. Some service providers have a lock-in contract. By entering into a lock-in contract, you can’t prematurely terminate your partnership with the provider.
If the offshore outsourcing company no longer meets expectations and aligns with your goals, offshore outsourcing may become a liability to you. Hence, you’re stuck in an unfruitful partnership until the contract ends.
A trial period lets you vet your offshore team’s performance in real time. It is also great for identifying quality issues in service delivery before entering into a long-term partnership with the provider.
At KDCI Outsourcing, we offer next-generation offshore outsourcing services and help forward-thinking companies build their offshore team from scratch. We have skilled professionals who excel not just in marketing, web design, or any offshore outsourcing service, but also in the ethical use of AI technologies in their deliverables.
Growth and success don’t come knocking at your door. Schedule a meeting with KDCI ASAP, and let’s kick off your offshore outsourcing journey.
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Tax accounting, among other finance functions, has become one of the most outsourced services in the US over the past couple of years. This growth is predicted to increase even more, with a projected expansion to USD76.37 billion by 2033, from USD46.17 billion in 2024.
As the global business landscape becomes more and more interconnected, leveraging overseas talent has gone past the point of experiments and has become a proven growth strategy for US companies of all sizes. From keeping up with changing US tax laws and handling complex compliance requirements to managing large-scale bookkeeping for global corporations, Philippine Tax Accounting Companies have emerged (and are continuously thriving) as a trusted choice for US companies looking to outsource tax accounting functions.
In this article, we discuss the top Philippine Tax Accounting companies worth considering if you’re looking to outsource your business’ accounting function.
Read on for:
While offshoring companies in the Philippines are typically known to offer strong capabilities, it’s important to choose the one that best aligns with your business needs — because your next accountant is already out there. It’s now just a matter of knowing where and how to find them.
Several notable US companies have been outsourcing professionals from the Philippines and tax accounting is among the industries that benefit from outsourcing and offshoring solutions.
With a pool of accountants trained in both Philippine financial reporting standards and international accounting standards, the country boasts high quality offshore tax accountants that US companies can outsource at competitive rates. Paired with exceptional communication skills and work cultures that align with American business values, it’s no surprise that several global companies are choosing to build dedicated tax accounting teams in the Philippines.
Beyond significant cost-savings, working with offshore tax accountants in the Philippines also gives your business scalability, compliance, and expertise.
Many are the benefits of working with a dedicated team of tax accountants — let’s discuss some of them here:
The Philippines produces thousands and thousands of accounting graduates annually, who are then subjected to rigorous licensure examinations. Most professionals that you can hire from Philippine accounting companies already have prior experience in multinational firms and accounting companies, giving them extensive knowledge of global tax law and compliance standards.
Among the reservations about cost-effective hiring is the risk of compromising on the quality of work. However, while the costs of hiring a full-time accountant from the Philippines may be several times lower than hiring an accountant in the US, your business can still benefit from high-quality results. This way, you can allocate resources more strategically while still getting all your business’ tax accounting service needs covered.
When you outsource a tax accountant from the Philippines, you can rest assured that you are getting a professional who has expertise in US tax laws, making them well-equipped to manage corporate tax filings, state tax compliance, and other regulatory requirements.
Because of the time difference from the US, Philippine teams have a unique advantage in that they can work overnight US time, making faster turnaround for urgent filings and compliance updates possible.
Top Philippine tax accounting companies also adopt cloud-based platforms like Quickbooks and Xero, built with secure file-sharing systems and compliance with data privacy standards — but more importantly, utilized by trained accountants who are ready to support your business.
Not all outsourced accounting companies are made equal, that’s a fact S, how would you evaluate Philippine tax accounting companies? Here’s a quick rundown of the criteria for ideal accounting partners:
Choose a company with established experience with US-based clients in your industry. An ideal partner for outsourcing accountants should have case studies or testimonials of work done for US companies, ideally within your niche. This ensures that they understand the nuances of your business.
Find providers whose accountants are familiar with US tax regulations and global accounting principles. Firms with Certified Public Accountants (CPAs) who are trained in both Philippine and tax regulations will give your company a competitive edge and will ensure accurate financial records and alignment with compliance requirements.
Look for an accounting partner that utilizes the latest accounting software and automation tools. Effective offshore accounting teams leverage modern accounting platforms like Zoho, Quickbooks, and Zoho. Tax accounting companies who have adopted automation tools for reconciliation, invoice processing, and payroll can also significantly improve turnaround times.
Select a company that employs strict protocols for handling financial data. Financial data is highly sensitive. As such, your outsourced team must have clear security protocols and encryption standards to safeguard valuable company data and financial records.
Lastly, it’s important to have an accounting partner that is responsive to your needs as a business. The best partners are those that go beyond the execution of tasks to empower you with advice on improving processes, reducing costs, and ensuring long-term compliance.
At the end of the day, the offshore tax accounting team from the Philippines becomes an extension for your internal finance department, so it’s only fair that you find the best people who can augment and support your team.
Using the above criteria, we have here a list of 7 reputable outsourced accounting companies in the Philippines where you can potentially find your next hire.
KDCI Outsourcing allows you to outsource finance and accounting services to the Philippines through flexible and customized engagement models. With a strong mission to empower teams with the best people, KDCI Outsourcing gives you access to a large pool of talent who are equipped with expertise in financial data management, cash flow monitoring, and advanced accounting software proficiency. KDCI’s handpicked staff effortlessly blends into business operations, as they are fully-trained in specific financial processes and financial regulations to ensure a seamless transition and immediate efficiency. Whether you’re looking for General Ledger Accountants, Payroll Specialists, Tax Accountants, or other finance staff with specialized skills, KDCI Outsourcing can find the right person who will complete your team.
Connext Global Solutions specializes in supporting US companies with customized offshore support teams that streamline costs and boost team productivity. With a goal of extending local business operations with access to the “top 1% of global talent,” Connext is also one of the go-to tax accounting companies in the Philippines for those looking to outsource their finance and accounting functions.
Outsourced connects US companies with premium remote accounting staff in the Philippines through their offshore and outsourcing solutions. With an AI-enhanced recruitment process and dedicated tax accounting teams, Outsourced empowers businesses of all shapes and sizes in building custom-fit offshore teams who can operate during the working hours you set and effectively act as an extension of your team.
TOA Global provides thousands of leading teams in Australia, New Zealand, and the US with job-ready outsourced accountants and bookkeepers. As a company that provides holistic and outsourcing solutions for accounting and bookkeeping firms, TOA Global boasts exceptional Philippine-based finance specialists who are ready to fill roles across local time zones.
Cloudstaff’s focus is building global remote workforces designed to supercharge the growth of businesses worldwide. Among their wide range of outsourcing solutions include models for hiring offshore tax accountants in the Philippines, backed by advanced technology and a supportive work culture that nurtures your outsourced team, too.
D&V Philippines offers outsourced finance and outsourced accounting services designed to support CFOs and professional services firms. With top-notch accounting, audit, and finance services, D&V is committed to bringing specialized and globally competitive solutions that meet the needs of foreign companies across Australia, Canada, Europe, and the US.
TMF Group provides comprehensive tax accounting services that meet both local and international and compliance standards. With a broad range of services including transactional accountancy support, local statutory accounting, and tax consultancy, TMF offers solutions that can be tailored to your organization’s unique requirements.
There are more tax accounting companies in the Philippines that US companies can outsource, but these leading providers are the ones that are among the top choices for building specialized offshore accounting teams worldwide.
Outsourcing to Philippine companies isn’t limited to annual tax filing or tax accounting. As a matter of fact, most providers (especially the ones mentioned above) offer a broad range of offshored accounting and finance services that can be tailored to your business’ day-to-day operational needs.
Now that we have covered the go-to companies for outsourcing accounting functions, let us help you maximize the potential of outsourcing accountants by discussing which business functions are best for outsourcing from the Philippines.
US companies can benefit from outsourcing the following functions:
From corporate income tax returns to sales tax filing to internal revenue records, offshore teams can take care of your business’ federal and state-level tax requirements. Many offshore tax accountants in the Philippines are trained in US tax regulations, making them well-equipped in ensuring accuracy, even and especially when there are tight deadlines.
One of the most tedious business tasks is bookkeeping, especially the recording of daily transactions, reconciling accounts, and maintaining up-to-date ledgers. Cloud-based accounting tools like make it convenient for offshore teams to work real-time alongside your team in the US.
Payroll is yet another time-sensitive and compliance-heavy business function. By hiring an offshore payroll specialist, you can delegate the task of salary calculations, deductions, and benefits administration to a dedicated offshore payroll staff (or team, whichever your company needs).
Offshore tax accountants can also manage invoice generation, payment tracking, and collections. If you work with vendors and need someone who will handle accounts payable and accounts receivable management, offshoring is a good option.
Monthly, quarterly, and annual financial statements,as well as custom tax and financial reporting are also among the best tasks that your business can get done through offshoring. A reliable outsourced team can help you ensure reporting cycles and high data accuracy.
Offshore accounting teams can also assist with audit requirements by preparing audit schedules, collating documentation, and reconciling discrepancies. This way, you can significantly reduce the workload (and stress) among in-house teams during audit season.
A Philippine tax accounting firm can also support US businesses with tax planning, compliance risk assessments, and process improvement recommendations. This way, you go beyond the traditional tax accounting functions and start leveraging the potential of your dedicated tax accounting team for long-term growth.
Choosing a tax accounting firm to work with is ultimately about finding the right fit for your business goals — after all, it is the strength of the team that propels the business forward, and your tax accounting team is no exception.
This is why, at KDCI Outsourcing, we combine technical expertise, cost-effectiveness, and proactive support to empower your team with the best people, so you can rest assured that every financial transaction is powered by the right team.
Our outsourced tax accountants at KDCI Outsourcing seamlessly integrate with your operations, anticipate compliance challenges, and deliver actionable insights to help you make better business decisions and support ongoing business growth.
Yes, there are many options when it comes to outsourcing tax accounting, but if you’re looking for a team who gets your business and finds your business the accounting team it deserves, that’s where KDCI Outsourcing comes in.
At KDCI, we specialize in finding accountants who have the skills and experience you need, as well as the attitude and cultural fit that will allow them to easily integrate with your in-house team. Whether you’re looking to hire one full-time offshore tax accountant or looking to build a dedicated tax accounting team in the Philippines, KDCI has the right tailored outsourcing solution and engagement model for you.
KDCI has options specifically made to support your business’ day-to-day operations and overall growth in the long run.
Contact us to learn more about how you can hire offshore tax accountants or build an offshore accounting team with us!
Human resources (HR) departments are fighting in a war-torn landscape mired by labor shortage, burnout, poor retention, and low employee engagement. With AI and automation in the mix, adapting to new technologies can feel like traversing an uncharted territory. Not to mention that changes in compliance and regulations add a layer of complexity to data collection and storage.
So, what’s the solution? Most probably, you’re thinking of recruitment process outsourcing (RPO). But here’s an alternative: HR shared services. Let’s find out HR shared services’ meaning and explore what this strategy brings to the table.
HR shared services is defined as the centralization of an organization’s HR administrative and operational functions, from recruitment to payroll processing. By consolidating all tasks in a single hub, HR departments can work efficiently, standardize processes, and ensure consistent service delivery.
Think of it as a huge HR department — but without all the separate teams for each function, or a dedicated HR team for each branch. This model is also powered by cutting-edge human capital management (HCM) and AI technologies, enabling the smooth delivery and optimization of workflow across a company and its branches while increasing cost savings.
Oftentimes, the HR shared services model is divided into tiers, just like the customer service trend of tiered customer support. Let’s find out what each tier does:
Don’t make the mistake of mixing up shared services’ meaning with outsourcing. While both models involve non-core functions and improve operational efficiency, there is a clear difference between HR shared services vs. outsourcing.
HR shared services (and shared services in general) centralize functions into a cohesive hub to standardize processes and enhance the quality of service. Apart from HR, there are also shared services in finance, IT, marketing, procurement, and many more. However, these departments can be outsourced, as well.
Outsourcing, on the other hand, involves hiring a service provider to perform non-core tasks, cut costs, and work with outsourced experts. Onshoring, nearshoring, offshoring, and hybrid outsourcing are the common types of outsourcing.
Understanding the differences between HR shared services and outsourcing can help you decide which model is most suitable for your business.
Shared services in HR unify day-to-day HR operations into a centralized system. Below are functions commonly performed in HR shared services centers.
Talent acquisition is an HR function in which talent acquisition specialists identify and attract qualified candidates for an open position. These professionals select applicants based on their credentials, experience, and cultural fit. They are also responsible for maintaining employee retention.
Furthermore, talent acquisition focuses more on the long-term aspects of hiring, such as:
While talent acquisition is often part of HR, some companies create a dedicated talent acquisition department.
Onboarding refers to acquainting new employees with a company’s culture, expectations, processes, and policies. During this process, accounts, tools, and equipment are set up, and all the necessary paperwork — such as contracts — is also prepared and signed.
A successful onboarding process helps new hires prepare for their role, establish a routine, and form professional relationships with peers.
Professional development is a process in which employees undertake further education to acquire new or hone existing skills. It is also used to keep the workforce abreast of new tools and emerging industry trends. Professional development furthers employees’ careers, unlocking their potential for promotion and other growth opportunities.
Common examples of professional development include workshops, training programs, certifications, conferences, and the like. Standardizing career development ensures consistent delivery of learning opportunities for all employees.
Employee data management is defined as the collection and storage of employee data for various HR purposes. Data includes not just an employee’s basic and personal information, but also relevant employment information, such as benefits, attendance logs, and tenure.
With this data, HR departments can make informed, data-driven decisions to improve performance and retention. Proper employee data management ensures optimized data collection and analysis as well as compliance with data privacy and security regulations.
Benefits administration is a process of offering and managing employees’ benefits, from PTOs to life insurance. Benefits administrators orient employees on the company’s benefits, so they know how to maximize their benefits during their tenure. Administrators also conduct surveys to understand employees’ needs, enabling effective, people-centric benefits administration.
A great benefits administration process involves using benefits administration tools to maintain efficiency and ensure effective benefits enrollment and tracking.
Payroll focuses on the processing and distribution of employees’ salaries for a given payroll cycle. This function involves calculating taxes, incentives, benefits, and other relevant costs. Handled by the finance or HR department, payroll employees ensure accurate calculation and regulatory compliance to avoid errors and penalties.
Compliance is the most important function of an HR department. HR compliance staff maintain order in the workplace through policy enforcement, safeguard employees from abuse or discrimination, and protect the organization from lawsuits. They also perform compliance audits to assess existing policies and identify and address compliance issues.
However, one must remember that HR compliance involves the collective efforts of the whole organization, not just executives and HR leaders.
An HR shared service model is a game-changer for HR departments and organizations. The benefits below give a sneak peek into the potential impacts of integrating an HR shared services center into your organization.
Efficiency is the main appeal of an HR shared services model, with technology and digitization as its backbone. By deploying a dedicated platform for performing HR tasks or automating routine processes, employees across all departments can enjoy higher productivity levels and service quality.
Standardization and efficiency work hand in hand. Deloitte, cited in Applaud, found that shared services in HR improved process efficiency and standardization in almost 80% of companies.
Standardizing processes across all organizations and locations creates a more uniform approach that eliminates bottlenecks, avoids errors and duplications, and minimizes compliance issues. Enhanced Reliability of HR Services
An HR shared service center does wonders for the quality of HR services, which ties up to the first two benefits. HR platforms and AI agents, for example, empower employees for self-service by giving them the autonomy to perform HR tasks and ask basic questions without relying on HR staff.
As a result, HR employees can pool their expertise on high-value tasks that support business goals. Because all HR processes are less fragmented, employees — including new hires — have a clearer picture of how their HR department works, ultimately making it more reliable and accessible.
Let’s say your company has offices in multiple locations. Each office has its own dedicated HR department with its own practices. From a cost perspective, this entails additional expenses on overhead and manpower. It’s inefficient and fragmented, too.
Like RPO, an HR shared service model can reduce expenses. In the same Deloitte study, most companies (88%) reported a reduction in expenses. After all, the cost of hiring employees alone averages $4,683 USD, with executives costing as high as $28,329 USD!
By centralizing HR functions and leveraging HR software solutions, establishing independent HR departments and hiring additional staff is no longer necessary, as all HR practices and processes are already standardized across your company and its offices. This translates to reduced expenses, increased efficiency, and better HR experience for all.
There may be overlaps and differences in compliance laws, regulations, and HR practices between countries. Frankly, this is tricky to navigate. However, a shared services model can be of great help. With this strategy, companies can centralize functions in all their locations while tailoring to specific country needs and complying with local and international regulations.
If you made it this far, HR shared services have probably piqued your interest. We rounded up a list of best practices for shared services in HR.
Transitioning to a shared services model brings change. Do your research on its potential disadvantages and challenges, which include:
We also recommend observing your HR department. Here are a couple of guide questions:
Additionally, interviewing HR staff and other employees is a good way to get grounded feedback on your current HR business functions. Below are sample interview questions:
While educating your employees about the HR shared service center model, it’s also important to listen and respect the concerns of HR professionals regarding this strategy. Aligning everyone in the organization can help ensure a smoother implementation of HR shared services.
Employees are the “customers” of HR shared services. Including employees in the design process ensures that all solutions meet their expectations and needs, creating a healthy feedback loop between staff.
Training employees on AI and automations equips them with the knowledge of how these technologies work, helping them become tech-savvy individuals with a knack for innovation.
The right technology can elevate your HR department. Common examples include:
Make sure all technologies address your HR needs and enhance employee experience. Software solutions should be user-friendly and come packed with all the needed features to perform the job.
AI tools should be trained on bias-free data and trained thoroughly, so they’re sophisticated enough to handle inquiries of varying complexities, which equates to higher HR service quality.
You can’t measure the success of your HR shared services center model without performance metrics, which include employee satisfaction, employee retention, resolution times, and many more. By measuring these metrics, your organization can gauge whether the HR shared services are performing as expected.
Even if it’s performing well, don’t just stop there and settle. Shared services in HR promote operational excellence, hence there’s always room for continuous improvement. Use data analytics in conjunction with employee feedback to make informed decisions and implement changes as needed.
While HR shared services are a great alternative to outsourcing, there’s no right or wrong approach. Depending on your goals and needs, you can even combine shared services and outsourcing to reap the benefits of both models.
If you have already rolled out HR shared services in your organization, but still want to utilize outsourcing, consider working with KDCI Outsourcing.
We are the best BPO company offering tailored offshore staffing solutions for human resources and other industries. With our thorough vetting process, we only hire the best employees with the qualifications, character, and work ethic you’re looking for.
Send a proposal or inquiry, and let’s help you combine the strengths of outsourcing and HR shared services.
In the modern global economy, businesses are under constant pressure to cut costs, improve performance, and scale operations quickly. One of the most strategic ways to achieve this is through external workforce strategies—but that often raises the question: outsourcing vs offshoring — which is right for your business?
Although these two models are closely related, they differ significantly in structure, execution, and long-term impact. If you're looking to improve your business operation, streamline specific tasks, or tap into specialized skills, understanding the differences, benefits, and examples of each strategy is essential.
In this blog, we’ll define both models, explore how they work, discuss the cost savings they offer, and help you make an informed choice that aligns with your company’s goals.
Outsourcing is the practice of hiring a third-party provider—either domestically or internationally—to handle specific tasks or functions that would otherwise be managed internally. The goal is to improve efficiency, lower overhead, and allow internal teams to focus on their core competencies.
Common examples of business process outsourcing (BPO) include customer service, payroll, digital marketing, IT support, and even human resource functions. These outsourced tasks are typically non-core activities but are crucial to daily operations.
For instance, a startup may outsource its accounting function to a financial firm with deep expertise, or an ecommerce business might partner with a customer support center in Southeast Asia. These services are provided by professionals with specialized skills, enabling businesses to access high-quality support without hiring full-time staff.
KDCI offers a wide range of business process outsourcing services that allow companies to offload back-office, admin, and operational work to experienced teams in the Philippines.
Outsourcing is also highly scalable. Whether you need support for a one-time project or ongoing help with back-office tasks, it allows for flexibility without heavy investments in infrastructure.
Offshoring refers to relocating certain parts of your business operation to another country. Unlike outsourcing, offshoring often involves setting up a team or even an entire subsidiary in a foreign location. Companies that choose this model retain control over processes, systems, and workforce, but take advantage of lower labor costs and access to a global talent pool.
For example, a U.S.-based SaaS company might establish an offshore software development center in India or Eastern Europe. While the development work is done abroad, the team remains fully integrated into the company's product and engineering departments.
KDCI supports offshoring through its offshore staffing services, helping U.S. and global businesses build remote teams that are fully aligned with their goals, culture, and internal workflows.
Offshoring isn’t just about tech. Manufacturers, customer service teams, and administrative support functions are commonly offshored as well—particularly when companies are aiming for round-the-clock productivity and cost saving benefits.
In recent years, offshore outsourcing has become increasingly popular—blending the two models. In this setup, businesses contract work to third-party vendors located overseas, combining the flexibility of outsourcing with the cost savings of offshoring.
Though both models are used to enhance efficiency and reduce operational costs, the differences between outsourcing vs offshoring are significant and can affect how you scale, manage, and grow your teams.
Outsourcing focuses on delegating specific tasks or entire functions to an external company. The service provider manages the workflow, staffing, and output. Your business sets goals and oversees performance through contracts and KPIs, but you don’t directly manage the external team.
Offshoring, in contrast, involves building your own team in a different geographic location. You're responsible for hiring, training, and managing the team—just as you would with domestic staff—but you benefit from global wage differentials and a broader talent pool.
If your goal is cost savings and rapid scalability with minimal operational complexity, outsourcing may be more appropriate. If you’re looking to establish long-term control and integration while optimizing labor costs, offshoring could be the better route.
Outsourcing brings a wide range of benefits for businesses of all sizes. Here are the top reasons companies choose this model:
The most immediate and measurable cost saving benefit of outsourcing comes from lower labor cost. Businesses avoid the overhead of salaries, benefits, office space, equipment, and training.
Outsourcing gives you instant access to professionals with specialized skills. Whether it’s a digital marketing strategist, IT technician, or HR expert, outsourcing eliminates the learning curve and accelerates execution.
KDCI provides expert digital marketing outsourcing and creative graphic design services tailored to help businesses grow their online presence, build brand identity, and engage customers across digital channels.
By outsourcing time-consuming or non-core tasks, your internal teams can focus on high-priority projects and strategic planning—boosting overall productivity and performance.
Whether you're launching a new product or preparing for seasonal demand, outsourcing enables you to scale resources up or down based on real-time needs, without long-term commitments.
Many outsourcing providers offer industry-specific expertise, including compliance with data security, financial regulations, and local labor laws—helping you minimize risk.
Offshoring is ideal for businesses ready to invest in sustainable, long-term growth. Here’s why the offshoring business model is so effective:
By relocating operations to countries with lower labor cost, companies can significantly reduce overall expenses—often by as much as 40–60%—without sacrificing quality.
With offshore outsourcing or internal offshore teams, your business can operate across multiple time zones. This means faster turnaround times, 24/7 support, and improved responsiveness.
KDCI supports round-the-clock customer support outsourcing through dedicated voice, email, and live chat teams operating in shifts that align with your business hours.
Countries like the Philippines are known for producing highly educated, English-speaking professionals in tech, customer service, and finance. Offshoring gives you access to this specialized skill pool at a fraction of the cost.
Unlike outsourcing, offshoring gives you direct control over the day-to-day management of your overseas team. These workers are your employees—not contractors—allowing for better alignment with company values and culture.
Offshoring often serves as a bridge to enter new international markets. Having a local presence can lower shipping times, reduce tariffs, and build regional trust and brand recognition.
A California-based ecommerce brand outsources its business process functions—such as order fulfillment, returns processing, and live chat support—to a third-party provider in the Philippines. The provider manages staffing and performance metrics while delivering seamless support under the retailer’s brand.
KDCI supports brands like these through end-to-end ecommerce outsourcing that includes product listing, order management, and post-sale service.
A growing fintech firm in Canada sets up an offshore software development team in Poland. These developers are hired directly, work full-time on the company’s core product, and are managed by the CTO. The team functions as an extension of the headquarters, helping the company ship features faster and meet rising customer demands—all while reducing expenses by nearly half.
Deciding between outsourcing vs offshoring depends on several key factors:
In some cases, companies opt for a hybrid approach, using offshore outsourcing for transactional work and offshoring for building strategic internal teams.
The debate between offshoring vs outsourcing isn’t just about terminology—it’s about choosing a strategy that fits your vision for growth. Both models offer exceptional opportunities for cost savings, access to specialized skills, and operational agility.
Outsourcing works best when you want to move quickly, scale flexibly, and delegate specific tasks to experienced vendors.
Offshoring is ideal when you want full control over a distributed team, plan to expand internationally, or need consistent talent to support core business operations over the long term.
No matter which path you choose, success lies in planning, communication, and alignment. With the right partners and processes in place, both outsourcing and offshoring can empower your business to grow smarter, faster, and more efficiently than ever before.
Whether you're exploring outsourcing to streamline specific tasks or offshoring to scale operations globally, KDCI has the expertise, infrastructure, and talent to help you succeed. Our proven solutions—from customer support and ecommerce services to creative design and digital marketing—are built to drive growth, improve efficiency, and reduce operational costs. Let’s work together to create a custom outsourcing or offshoring strategy that supports your unique business objectives and sets you up for long-term success.
Contact KDCI today and start scaling smarter.
What started out as a few agents, has grown into an invaluable partnership with KDCI. With more than 40 team members, we are lucky enough to count as part of our Cedar Family. Thank you so much KDCI for making our Company better!
We have found KDCI to be a consistently reliable partner, always willing to ‘go the extra mile’ to ensure our valued customers receive the best possible service.
KDCI plays a very important role in our catalog and content operations. They are responsive, kind, and always willing to help us as much as possible. We have been working together for more than 4 years, and we hope our partnership will be even more fruitful in the future.
Having collaborated with KDCI.co for our creative needs, I can confidently attest to their unparalleled expertise and dedication. Their team consistently delivered innovative solutions that not only met, but often exceeded our expectations. Their professionalism and attention to detail are commendable.
KDCI were able to grow with us with any future requirements. We have a lot to do when it comes to our business, and everytime we come back, they're right there with us and able to deliver.
KDCI's team has been instrumental in helping us not only modernize our platforms but also increase the experiences for the customer, and to deliver on the tsunami of content that came their way.
We had a lot of difficulty finding qualified talent in the United States. Honestly, I don't think we had thought about outsourcing at all as a potential option, but we were very open to it once we heard about it. We love our KDCI team. They're just like a regular part of our team, it's just that they're thousands of miles away.
It's been five years since we started working with KDCI, and it just keeps getting better and better. We've grown together and achieved a lot of shared success. Overall, they're incredibly professional yet fun to work with. We are incredibly happy to have found them.
We're so glad we partnered with KDCI to develop a unique platform that delivers personalized customer experiences without compromising functionality or security. It was an amazing experience, I won't hesitate to start another project with them again.
